Refer to travel.state.gov for information regadring safety and security on your international travel.
If you need further assistance, please contact us at 888-558-6654.
If you have concerns about travelling to the listed destinations please contact us at 888-558-6654.
10/17/2017 5:54:05 AM Central Standard Time
The Center for Disease Control, CDC has issued a travel alert for specific destinations due to the Zika Virus. Please see the www.cdc.gov website for more information.
Policy applies to tickets issued on/before March 31, 2016.
American Airlines is allowing pregnant travelers and their companions to cancel their flights and receive a refund if they are travelling to the impacted locations.
This policy applies only to passgengers scheduled to travel to Miami, Florida and does not apply to any other areas in Florida.
Customers may change their destination or travel date without a change fee or may choose to receive a refund, if their ticket was issued on or before February 29, 2016. The new travel date must be within the validity of the ticket, and additional charges may apply if there is a difference in fare for the new itinerary.
Customers planning on making changes should call the number above for assistance.
If you have concerns about traveling to the affected locations you may change your destination or travel dates.
These policies apply to all future travel as long as your original tickets were issued on or before March 1 , 2016. You may reschedule your travel for any available date.
Rebook your new travel in the same class of service as your original travel.
Fare differences apply.
Reticketing fees are waived
Canceling for a refund is no longer an option as of March 2, 2016.
As always, our Customers can change their travel itineraries without a change fee and our non refundable fares can be applied toward future travel as long as your reservation is cancelled 10 minutes prior to the scheduled departure of your flight.
Customers traveling to and from destinations reported by the CDC to be affected by the Zika virus may qualify for a refund or the option to make changes to their current travel plans to alternate destinations or travel dates.
Customers must be booked and ticketed to travel into an affected country. If a medical certificate confirms a member of the party is pregnant on the date of travel into a Country with active Zika virus transmission, they may use the money from this ticket towards the payment for a new ticket at the applicable fare to an alternative destination where there is no active Zika virus transmission. Refunds will be allowed if a medical certificate confirms a member of the party is pregnant on the date of travel into a Country with active Zika virus transmission
If you are ticketed for travel to one of the impacted cities between January 28, 2016 and March 14, 2016, you may change your ticket to another Alaska Airlines destination for no change fee. Additional fare and taxes may apply. Flights must be rebooked by February 29, 2016
You may also request a refund if you choose not to travel at all as long as your reservation is canceled by February 29, 2016
Alaska Airlines will waive the change fees if the new travel is booked and completed on or before June 13, 2017. You may also cancel your flight and request a refund if you choose not to travel at all. Tickets must be exchanged or refunded on or before August 16, 2016.
Guests who are pregnant and travelling to Cancun International Airport, Puerto Vallarta International Airport or Los Cabos International Airport should call the number above to make any changes to their reservation.
Aeromexico has instituted a temporary policy change in response to concerns about the Zika Virus. Changes to flights are permitted at no extra charge to all pregnant women with a note from a medical professional. However, any refunds will only be issued in accordance with our regular policies and the conditions based on fare class and otherwise of the ticket.
Copa Airlines is allowing pregnant travelers and their companions the following options if travelling to the impacted locations.
Change the routing with no penalty. Fare differences will apply.
Cancel their flights and receive a refund.
Immediate family members on the same flight will also be given these options even if on a seperate reservation.
In order to process the refund Copa Airlines will require a doctors note confirming the travelers pregnancy and their inabiltiy to travel due to the Zika Virus.