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A regal landmark against the Cancun skyline, the Riu Cancun captures the radiance of the bright Mexican sun and the natural beauty of the Caribbean Sea. Ideal for active travelers, families and spa enthusiasts, the Riu Cancun provides oceanfront facilities and a great location nearby the dining, entertainment and nightlife of Cancun’s Hotel Zone. Surrounded by manicured gardens and sparkling pools, guests enjoy unforgettable dining, nightly entertainment, a night club, fun-filled activities and family-friendly amenities including a kid’s pool, a kid’s activities club and a playground. Where the sun and sand of Cancun, Mexico create the perfect setting for relaxation and fun, the Riu Cancun helps create vacation memories to last a lifetime.
Location: Cancun - Beach
  • Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
  • Parties in rooms are not allowed. Spring-break groups or unruly behavior is not allowed all year round at any property.
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Minimum check in age is 18 (January through February and May through December)
Minimum check in age is 21 (March through April)
No student groups under 21 during March and April.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2015 - 4/30/2016)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(11/7/2013 - 12/23/2015)
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2015 - 12/23/2016)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(11/7/2013 - 12/23/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2015 - 12/23/2016)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 2003
  • Floors: 15
  • Accessible rooms: 6
  • Total rooms: 569

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Restaurant
  • Safe deposit box
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Game room
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Ocean View


Bedding: 1 King Bed or 2 double beds. bedding not guaranteed.

Occupancy limits -3 adults, 2 children, 4 total combined.

A maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adult.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Junior Suite Ocean View


Bedding: 1 King Bed or 2 double beds. bedding not guaranteed.

Occupancy limits - 4 adults, 3 children, 5 total combined.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adult.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Suite Ocean View


Bedding: 1 King Bed and Integrated lounge area with sofa

Occupancy limits - 2 adults, 0 children, 2 total. - Adults only.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Bathtub
  • Ceiling fan
  • Direct dial phone number
  • Double vanity
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Sitting area


† Fees may apply
Various Lounges/Bars

*"La Punta" lobby bar
*"La Fiesta" lounge bar
*Sports bar
*"El Faro" bar
*"Wet n’ Drinking" swim-up bar and poolside bar


Various Restaurants

Don Juan - Offering breakfast buffet and international dinner buffet with show cooking stations.

Kawachi - Japanese speciality restaurant for dinner. Reservation required.

La Mision - Offering continental breakfast, lunch buffet, and snacks. Restaurant has a grilled steakhouse theme for dinner

Brazilian Rodizio - Theme restaurant serving Mediterranean cuisine. Reservation required.


  • Bike rental†
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini Club
    Children's playground
    Different activities such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 3 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 4 pools on site. Outdoor swimming pools: separate relaxation pool with jacuzzi and children´s pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Daily activities for adults 6 days a week

    Nightly entertainment including live music and Riu theme shows

    Disco (entrance and drinks included) open 6 days a week

† Fees may apply
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Funjet Promotions


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$35 Spa Credit
Travel Dates:
Now - 12/23/2015  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 16.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Golf Discounts Available
Travel Dates:
Now - 12/31/2015  
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Golf Discounts Available

Guests will receive 30% off golf rates, including shared golf cart and food and beverages at the Cancun Golf Club. Please email at titimes@cancungolfclub.com or proshop@cancungolfclub.com for reservations or contact them at (+52 998) 883 1230 ext 108.
Any unused portion will not be refunded. Guests are welcome to book at least 24 hours in advance.

Valid Booking Dates: Now - 12/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/23/2016  
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Exchange Privileges

Daytime use of the following Riu properties: Riu Caribe.  Guests may use facilities at this resort, including the beach, pools, and bars.  Guests may also enjoy lunch at this property.  Restrictions apply and transportation is not included.  Consult hotel upon arrival for more information.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2016  
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All Inclusive Amenities

The All Inclusive program includes the following amenities:

 All meals buffets style, including the option of dining a la carte for dinner (reservations may be required)

 24 hour room service

 Drinks and snacks 24 hours

 Non motorized watersports

 Daytime activities for adults and children

 Night time entertainment with variety of shows and live music
 
 WiFi in lobby for 90 consecutive minutes per day

 Taxes and gratuities

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.

Boulevard Kukulkan km 9  
Cancun  77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4 of 5 stars

TripAdvisor Traveler Rating

Based on 6694 reviews
en-US-DMCAPolicy


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