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This polished beachfront hotel provides the perfect setting for unforgettable Mexican retreats. Dance the night away at the disco, explore the unique restaurants and shops nearby and float atop the cool waters in the lagoon-style pool while the kid’s splash in the children’s activities pool.
Location: Tulum
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   2 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/2/2017 - 1/1/2018)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(1/2/2016 - 1/1/2017)
No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/20/2014 - 1/1/2017)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1999
  • Accessible rooms: 2
  • Floors: 3
  • Total rooms: 960

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.
  • Business Services†
  • Internet Access†

† Fees may apply

Junior Suite Club Hacienda


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Additional Amenities:
* Private reception
* Private check-in
* Welcome Cocktail
* Private Club House
* Free internet in the club house
* Free press in the club house
* The clients wear an "all-inclusive" bracelet of a different colour
* Umbrellas (by request)
* Bathrobe and slippers.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Junior Suite Superior


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Superior


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Note - when 3 adults are booked - no children allowed.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Superior Club Hacienda


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Note - when 3 adults are booked - no children allowed.

Additional Amenities:
* Private reception
* Private check-in
* Welcome Cocktail
* Private Club House
* Free internet in the club house
* Free press in the club house
* The clients wear an "all-inclusive" bracelet of a different colour
* Umbrellas (by request)
* Bathrobe and slippers.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

One bar at the beach, one swim-up bar at the main pool, two bars at the pool area, one Lobby bar, and one show lounge bar.


Various Restaurants

*Yucatan: Main buffet restaurant open for breakfast, lunch, and dinner.
*La Tortuga: Grill restaurant with buffet service for breakfast & lunch. A la carte grill restaurant for dinner with reservations.
*Tequila: Mexican restaurant with a la carte service. Open only for dinner with reservations.
*Las Olas: 24 Hour beach restaurant


Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There are 3 children's pools on site.
  • Children's program, onsite
    "El Principito" Miniclub for year of 4-12 years old. Create specilly for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
    Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    27 Holes
    • Caddy Required
    • Golf Carts
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    -Catamaran tours, boats & fishing excursions.

    -Water-ki, Jet-ski & Banana boat ride (In Playa del Carmen due to ecological law)
  • Non-Motorized Water Sports
    -Catamaran
    -Kayaks
    -Snorkeling
    -Windsurfing
  • Pool
    There are 3 pools on site. One lagoon-style activities swimming pool and two relaxing swimming pools. All the pools have a children section. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court
    There are 5 tennis courts onsite. There are 0 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 10 Miles of Property.
  • Other Local Attractions
    Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.

† Fees may apply
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Funjet Promotions


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50% Off Golf!
Travel Dates:
Now - 10/31/2017  
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50% Off Golf!

All guests of all Bahia Principe Riviera Maya, Mexico resorts will benefit from a 50% discount on Golf rates inclusive of the following:

- Green fee with golf cart equipped with GPS
- Club storage facility
- Water and soft drinks
- 20 practice golf balls

Important Information:  
*Discounts are off the published rates and may not be combined with other special offers, promotions or discounted rates
*Equipment is available at an additional cost
*Guests must reserve the tee time in advance at special dedicated booths in the reception area of the hotel and will be subject to availability. Possible pre-arrival tee time scheduling may be requested via email at proshopgolfmex@rivieramaya-golfclub.com. Cancellations within 24 hours of reserved time will be charged at full price.
*Some blackout dates may apply. Contact hotel for more information.
*Dress code will be enforced.
*Offer is subject to change without notice.

Valid Booking Dates: Now - 10/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 1/1/2017  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

Daily breakfast, lunch and dinner buffets
Selection of local, international and soft drinks served until 11 p.m. (except Premium drinks)
Snacks
Mini-bar
Daytime and evening activities and entertainment
Non-motorised sports: Windsurfing, snorkelling or kayaking (1 hour per day free of charge)
Scuba diving for beginners (in the pool)
Pool and beach loungers and sun umbrellas
Beach towel service
All local taxes and tips
Free admission to the ‘Hacienda Doña Isabel’ disco, including local drinks (except Premium drinks)
Access to the facilities and bars at the Grand Bahia Principe Coba hotel (except main buffets and gourmet restaurants), situated next to the hotel
1 hour per day free WiFi in the lobby

Valid Booking Dates: Now - 1/1/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Bonus
Travel Dates:
1/2/2017 - 1/1/2018  
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Honeymoon Bonus

Honeymooners will receive: 
Bottle of wine and box of chocolates
Bathrobes and slippers in room upon arrival
Turn down service
20% discount on Couples Spa Massage
Special Room Decoration and a Surprise Gift

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Proof of marriage must be provided at check-in or offer will not apply.  Inclusions valid within 6 months of original wedding date.

Valid Booking Dates: Now - 1/1/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 1/1/2017  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive 1 complimentary bottle of sparkling wine or rum, 1 fruit basket in room upon arrival and upgrade to Superior accomodation is on request and based upon availability.

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Proof of marriage must be provided at check-in or offer will not apply.  Inclusions valid up to 6 months after wedding ceremony.

Valid Booking Dates: Now - 1/1/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities!
Travel Dates:
1/2/2017 - 1/1/2018  
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All Inclusive Amenities!

All Inclusive Amenities Include:
Access to the à la carte restaurants of the Grand Bahia Principe Coba, except buffets.
Access tp entertainment and relax services at Grand Bahia Principe Coba.
3 Dinners a la carte each week during your stay. Reservation and formal dress required.
Snack Bar with traditional American food open 24 hours
Unlimited local drinks, beer and soft drinks in the hotel's bars until 11:00pm. (Premium drinks at an extra cost)
Minibar with water, beverages, and beer (restocked once a day)
Free Wi-Fi in the Lobby - 1 hour per day per device
Organized games, and activities.
International Entertainment for adults and children (day and evening)
Kids activities at the Mini-Club (ages 4-12)
Free entry to the nightclub at Hacienda Doña Isabel with local drinks included
1 hour free each day of an activity of your choice: paddle surf, tennis, snorkeling, and catamaran, kayaks or bicycles

Valid Booking Dates: Now - 1/1/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Carr Benito Juarez Chetumal KM 250  
Akumal, QR 77760
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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