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This polished beachfront hotel provides the perfect setting for unforgettable Mexican retreats. Dance the night away at the disco, explore the unique restaurants and shops nearby and float atop the cool waters in the lagoon-style pool while the kid’s splash in the children’s activities pool.
Location: Tulum
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/20/2014 - 1/1/2016)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/20/2014 - 1/1/2016)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1999
  • Floors: 3
  • Accessible rooms: 2
  • Total rooms: 288

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box†
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.
  • Business Services†
  • Internet Access†

† Fees may apply

Junior Suite Club Hacienda


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Additional Amenities:
* Private reception
* Private check-in
* Welcome Cocktail
* 4 Dinners in A La Carte Restaurants per week of stay (advance reservation)
* Private Club House
* Free internet in the club house
* Free press in the club house
* The clients wear an "all-inclusive" bracelet of a different colour
* Umbrellas (by request)
* Bathrobe and slippers.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Junior Suite Superior


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Superior


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Note - when 3 adults are booked - no children allowed.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Superior Club Hacienda


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Additional Amenities:
* Private reception
* Private check-in
* Welcome Cocktail
* 4 Dinners in A La Carte Restaurants per week of stay (advance reservation)
* Private Club House
* Free internet in the club house
* Free press in the club house
* The clients wear an "all-inclusive" bracelet of a different colour
* Umbrellas (by request)
* Bathrobe and slippers.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

One bar at the beach, one swim-up bar at the main pool, two bars at the pool area, one Lobby bar, and one show lounge bar.


Various Restaurants

*Yucatan: Main buffet restaurant open for breakfast, lunch, and dinner.
*La Tortuga: Grill restaurant with buffet service for breakfast & lunch. A la carte grill restaurant for dinner with reservations.
*Tequila: Mexican restaurant with a la carte service. Open only for dinner with reservations.
*Las Olas: 24 Hour beach restaurant

*Guests will receive a total of 3 a-la-carte dinners per week of stay and previous reservations are required.
*Guests in a Hacienda category will receive a total of 4 a-la-carte dinners per week of stay and previous reservations are required.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There are 3 children's pools on site.
  • Children's program, onsite
    "El Principito" Miniclub for year of 4-12 years old. Create specilly for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
    Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    27 Holes
    • Caddy Required
    • Golf Carts
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    -Catamaran tours, boats & fishing excursions.

    -Water-ki, Jet-ski & Banana boat ride (In Playa del Carmen due to ecological law)
  • Non-Motorized Water Sports
    -Catamaran
    -Kayaks
    -Snorkeling
    -Windsurfing
  • Pool
    There are 3 pools on site. One lagoon-style activities swimming pool and two relaxing swimming pools. All the pools have a children section. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court
    There are 5 tennis courts onsite. There are 0 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 10 Miles of Property.
  • Other Local Attractions
    Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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2 Free Rounds of Golf!
Travel Dates:
Now - 10/31/2015  
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2 Free Rounds of Golf!

Guests will receive 2 free rounds of golf per person, per stay. 

*Clients will have to reserve the tee time in advance at special dedicated booths in the reception area of the hotel and will be subject to availability.

*Equipment is available at an additional cost.

*Special rates will be available for additional rounds.

*Dress code will be enforced.

*Some blackout dates may apply. Contact hotel for more information.

*Subject to change without notice.

*May not be combined with other special offers, promotions or discounted rates.

*Valid on new bookings only. Rebooking a current reservation to get this added value is NOT permitted. 

 

Valid Booking Dates: Now - 10/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Free Unlimited Green Fees!
Travel Dates:
Now - 10/31/2015  
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Free Unlimited Green Fees!

Guests staying in a Superior Club Hacienda or Junior Suite Club Hacienda will receive free unlimited golf greens fees. 

*Clients will have to reserve the tee time in advance at special dedicated booths in the reception area of the hotel and will be subject to availability.

*Equipment is available at an additional cost.

*Dress code will be enforced.

*Some blackout dates may apply. Contact hotel for more information.

*Subject to change without notice.

*May not be combined with other special offers, promotions or discounted rates.

*Valid on new bookings only. Rebooking a current reservation to get this added value is NOT permitted. 

 

Valid Booking Dates: Now - 10/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Resort Exchange Privileges
Travel Dates:
Now - 1/1/2015  
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Resort Exchange Privileges

Guests staying at the Grand Bahia Principe Tulum have complimentary exchange privileges at Grand Bahia Principe Akumal and Grand Bahia Principe Coba. Clubs, buffets and gourmet restaurants excluded.

Valid Booking Dates: Now - 1/1/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
1/2/2015 - 1/1/2016  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive a bottle of sparkling wine or rum, a fruit basket in room upon arrival and upgrade to Superior accomodation on request and will be confirmed upon availability.

Important Information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Proof of marriage must be provided at check-in or offer will not apply. Inclusions valid up to 6 months after wedding ceremony.

Valid Booking Dates: Now - 1/1/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 1/1/2016  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • 3 Dinners in A La Carte Restaurants per week of stay. (Must be booked in advance).
  • Snack Bar with typical American food and snacks. (Open 24 hours a day).
  • Unlimited domesting drinks, beer and soft drinks. Fees apply for premium drinks.
  • Recliners, beach umbrellas and towel service for beach and pool
  • Daily and nightly international entertainment programs.
  • Organized games and activities
  • Special activities for kids and Mini-Club (4-12 years )
  • 1 hour daily of windsurfing, tennis, snorkeling, catamaran, kayaks, bicycles, soccer, basketball, volleyball, boogie boards, Gym
  • Aerobics and dancing classes
  • Free entry to the discotheque at 'Hacienda Doña Isabel' with local drinks included (except Premium drinks)
  • Wi-fi in the lobby
  • Local drinks at the Plaza Mayor Bar located in Hacienda Doña Isabel
  • All local taxes and tips

Valid Booking Dates: Now - 1/1/2016

Applicable promotions will display with your room selection. Some restrictions may apply.

Carr Benito Juarez Chetumal KM 250  
Akumal, QR 77760
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 6658 reviews


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