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Fronting the dazzling waters of the Mexican Caribbean, the Barceló Maya Palace provides an inspired setting for active travelers, spa enthusiasts and families seeking an unforgettable all-inclusive vacation. Barceló Maya Palace’s elegant suites offer a full range of premiere amenities and splendid comforts, while exquisite restaurants, entertaining activities, an inspired spa, sparkling pools and family-friendly amenities like a children’s water park and children’s activities programs cater to your every whim. Guests staying at Barceló Maya Palace also enjoy exclusive privileges at the restaurants, pools and facilities to all hotels within the Barceló Maya Beach Resort complex! Escape to Barceló Maya Palace for endless options and sensational vacations in the Riviera Mayan sun.
Location: Riviera Maya - Beach
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/17/2014 - 12/21/2014)

  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/22/2014 - 1/3/2015)

  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2015 - 4/11/2015)

  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/12/2015 - 12/17/2015)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/17/2014 - 12/17/2015)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 2007
  • Floors: 3
  • Accessible rooms: 8
  • Total rooms: 756

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Business services†
  • Child programs
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Water sports†
  • Please contact hotel directly for details and pricing.

† Fees may apply

Junior Suite Deluxe


Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • TV

Family Junior Suite


Bedding- 2 double beds and 1 sofa bed

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Junior Suite Deluxe Pool View Club Premium


Bedding- 1 king bed or two double beds, two sofa beds. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Junior Suite Deluxe Ocean Front Club Premium


Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through age 1 stay free in existing beds with at least 2 adults.

Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Suite Oceanfront Club Premium


Bedding- 1 King bed

Occupancy limits- 2 adults, 1 child, 3 total.

A maximum of 1 child through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Presidential Suite Ocean Front Club Premium


Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total.

Children are not allowed to be booked in this category.

Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Desk
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection


† Fees may apply
Brasserie Restaurant

Charming French restaurant where you can enjoy the taste and romance of French cuisine, in addition to a varied wine menu.  Open for dinner.  Reservations required. Formal dress code.


Caribe Restaurant

You'll be left overwhelmed by the tastes and aromas of the wide variety of typical Caribbean dishes, in a very pleasant Caribbean setting. Open for dinner.  Reservations required.  Formal dress code.


Coral Grill Restaurant

Grill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.


La Hacienda Buffet

This restaurant offers an exquisite variety of Mexican food with a "hacienda-style" ambience.  Casual dress code. 


Miramar Buffet Restaurant

Specialised in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.  Open for breakfast, lunch and dinner.  Casual dress code.


Rodizio Restaurant

Enjoy the best meat cuts Brazilian style, served with fresh salads, accompanied by a typical Caipiriña.  Open for dinner.  Reservations required.  Formal dress code. 


Rules and Restrictions

For every night of your stay you are entitled to a dinner in one of the specialities restaurants, including in the specialities restaurants of the 4 other hotels of the complex. Dress code: Semi-formal, no Shorts, no Beachwear and no sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


Various Lounges/Bars

Carey Lobby Bar:  Located in the main reception, air-conditioned with a terrace for smokers. Open 24 hours.

Coco Bar:  Located in swimming pool area.

El Cielo Bar:  Located in adult pool area.

Theatre Bar:  Located in the fantastic Monte Alabán Theatre.

Jaguar's Dischotheque:  Admission restricted to adults over age 18. Free access to the Nightclub and national drinks included until 2.00.  There is a VIP Lounge (at an additional charge).


  • Basketball court
  • Billiards
  • Children's pool

    Water park for children.


  • Children's program, onsite

    Barcy Kids Club for ages 4-12


  • Direct access to a beach
  • Fitness center on-site
    Gym with cardio and resistance training equipment, steam room and sauna
  • Hot tub
  • Motorized Water Sports†
    Banana boat, jet ski, parasailing, scuba diving and fishing.
  • Non-Motorized Water Sports
    Sailing, windsurfing, aqua bikes, kayaking, snorkeling, water polo. 
  • Pool

    3 outdoor pools including one exclusively for adults and one with a spectacular water park for children.


  • Sauna
  • Spa†
  • Steam bath
  • Tennis court

    Equipment included - floodlighting subject to an additional charge


  • Volleyball
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Different themes, Mexican, Caribbean, International.
  • Tulum (Archeological Zone): 15 miles
  • Xcaret (Eco-Park): 15 miles

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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Up to $1,200 in Resort Credits
Travel Dates:
Now - 12/31/2015  
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Up to $1,200 in Resort Credits

Guests will receive a $1,200 Resort Credit as follows:



  • $200 Room Upgrade: Valid on select room categories on minumum 4 night stay.
  • $20 for Internet Center.
  • $40 for Laundry Package: not valid on dry cleaning/express service.
  • $80 for U Spa: Maximum of 1 credit per package.
  • $30 for 50 or 80 minute massage: Maximum of 1 credit per room, per treatment/stay.
  • (2) $30 credits for 50 or 80 minute Facial or Body Treatments: Maximum of 1 credit per person/treatment/per stay.
  • (2) $30 credits for Hydrotherapy session of 50 minutes: Maximum of 1 credit per person/ treatment/per stay.
  • (4) $10 credits for Beauty Parlor Services: Maximum of one credit per person, per service, per stay.
  • $100 for 2 massages of 50 or 80 minutes: Applies to the purchase of 2 massages per person during limited schedule.
  • (2) $50 credits for Private dinner on the beach. Maximum of 1 credit per person/dinner.
  • $30 credit for purchase of 1 bottle of French Champagne.
  • (3) $10 credits for purchase of a bottle of wine with a value of $40. Maximum of 1 coupon per bottle of wine.
  • (2) $20 credits for purchase of a bottle of wine with a value of $80.
  • (2) $25 credits toward Temazcal (Mayan Steambath.) Maximum 1 credit per person, reservations required 48 hours prior to service.
  • (4) $10 credits for VIP access to Jaguar's Discotheque. Maximum 1 credit per person/night.
  • $20 toward private transfer from hotel to airport through Vacaciones Barcelo. Promotion valid the first 24 hours after arrival.
  • $30 credit when purchasing a minimum of $100 in photography/video at Dolphinaris Park.
  • $30 credit toward minimum purchase of $120 of Barcelo Logo Products at resort.
  • (3) $10 credits toward purchase of 25 ozs. bottles of Tequila Barcelo Anejo or Reposado. Maximum of 1 credit per bottle.
  • $30 credit toward Kodak photography services. Valid on minimum purchase of $250 on Kodak pictures in any Kodak outlet within resort.

Credits are per room/stay unless noted.
Resort credits are subject to change without notice.

Valid Booking Dates: Now - 12/21/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2,000 in Resort Credits
Travel Dates:
Now - 12/21/2015  
Close

Up to $2,000 in Resort Credits

Guests will receive a $2,000 Resort Credit as follows:



  • $400 Room Upgrade: Valid on select room categories & 7 night min stay.
  • $30 for Internet Center.
  • $70 for Laundry Package: Not valid on dry cleaning/express service.
  • $80 for U Spa: Max of 1 credit per stay.
  • (2) $30 credits for 50 or 80 minute massages: Max of 1 credit per massage.
  • (2) $30 credits for 50 or 80 minutes Facial or body treatments: Max of 1 credit per massage.
  • (2) $30 credits for Hydrotherapy session of 50 minutes: Max of 1 credit per session.
  • (4) $10 credits for Beauty Parlor Services: Max of 1 credit per person/service.
  • $100 for (2) massages of 50 or 80 minutes: Applies to the purchase of 2 massages per person during limited schedule.
  • $100 for (2) facial or body treatments of 50 or 80 minutes: Applies to the purchase of 2  treatments per person during limited schedule.
  • (4) $50 credits for Private dinner on the beach. Max of 1 credit per person/dinner.
  • (2) $20 credits for Romantic Breakfast in your room. Max of 1 credit per person/service.
  • (2) $30 credits for purchase of one bottle of French champagne.  Valid 1 credit per bottle.
  • (4) $10 credits for purchase of a bottle of wine with a value of $40. Max of 1 credit per bottle of wine.
  • (3) $20 credits for a purchase of a bottle of wine with a value of $80. Max of 1 credit per bottle of wine.
  • (3) $25 credits toward Temazcal (Mayan Steambath.) Max 1 credit per person, 48 hour advance reservation required.
  • (10) $10 credits for VIP access Jaguar's Discotheque. Max of 1 credit per person/night.
  • $20 toward private transfer from resort to airport through Vacaciones Barcelo. Promotion valid the first 24 hours after arrival.
  • $30 credit when purchasing a minimum of $100 in photography/video at Dolphinaris Park.
  • $75 credit toward Diving Tour: Valid toward diving tour after completion of Open Water Diver Certification at resort.
  • $40 credit toward minimum purchase of $150 of Barcelo Logo Products at resort.
  • (3) $10 credits toward purchase of 25 oz bottles of Tequila Barcelo Anejo or Reposado. One credit per bottle.
  • $30 credit toward Kodak photography services & min purchase of $250 on Kodak pictures at Kodak outlet within resort.

Credits are per room/stay unless noted.
Resort credits are subject to change without notice.


Valid Booking Dates: Now - 12/21/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/21/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Welcome drink upon arrival.
  • Breakfast, lunch and dinner at Mirador and La Hacienda Buffet Restaurants.
  • Unlimited access to A la carte dinner at the specialty restaurants: Rodizzio Brazilian Cuisine, F Le Brasserie, French Cuisines, Caribe, Caribbean Cuisine (Reservation required; Subject to availability).
  • Lunch, snacks and beverages available at Cora Grill.
  • Domestic and international beverages (soft drinks, beers, house wines, liquors, cocktails and coffee).
  • Day and night entertainment.
  • Free entrance to disco, including domestic drinks (For guests over 18 years old).
  • Barcy Kids’ Club (kids between 4 to 12 years old).
  • Mini-golf (18 holes)/Pitch and Putt (4 holes), equipment included.
  • Fitness Center (AC) with Jacuzzi, steam bath and sauna.
  • Sports: tennis (7 lit courts, equipment included additional fee applies for night lighting), snorkeling (1 hour free equipment use per day), kayaking, windsurfing (standard boards only), sailing (standard boats only), diving (1 lesson free per week in swimming pool), catamaran, aquatic bikes, aqua-aerobics in pool, water polo, beach volleyball, table tennis, darts, giant chess set, and a billiards table.
  • Taxes and gratuities included.
  • Access to the sister hotels Barceló Maya Beach & Caribe and Barceló Maya Colonial & Tropical.

Important information:  Dress code is formal (long pants, collared shirt and shoes are required).

Valid Booking Dates: Now - 12/21/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/17/2015  
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Exchange Privileges

Guests staying at Barceló Maya Palace Deluxe will have access to all of the buffet restaurants, bars, and beach and pool facilities of the Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical hotels.

Valid Booking Dates: Now - 12/17/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Chetumal- Puerto Juatez KM 266.3  
Rivera Maya, QR 77750
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 2459 reviews


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What is a Promo Code?

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