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Voted one of the "Top Ten Most Romantic Hotels in The World" by Forbes Magazine, El Dorado Seaside Suites, by Karisma offers stunning oceanfront accommodations designed for luxury travelers, spa enthusiasts and couples seeking romance and relaxation. Here, all suite accommodations are designed for complete pampering and indulgence with romantic four post beds, 24-hour all-inclusive room service and the atmosphere of an intimate boutique hotel. And with a selection of wedding, honeymoon and anniversary options, first class service, outstanding amenities and a signature, gourmet-inclusive dining program, Riviera Maya’s El Dorado Seaside Suites, by Karisma is the perfect setting for laid-back retreats and romantic getaways.
Location: Tulum
  • Important Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/14/2014 - 12/22/2014)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2014 - 1/3/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 12/22/2015)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/14/2014 - 12/22/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2014 - 1/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 12/22/2015)
  • Cancun, Mexico (CUN): 29 miles
  • Year Built: 1994
  • Last Renovation: 2008
  • Floors: 3
  • All rooms non-smoking: 1
  • Nonsmoking rooms: 1
  • Rooms with internet access: 280
  • Total rooms: 280
  • Total rooms and suites: 280

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Baggage hold
  • Children not allowed
  • Concierge desk
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wedding packages are available for purchase. Please contact the hotel directly for more details.

    weddings@karismahotels.com
  • Business Services†
  • Internet Access†

† Fees may apply

Jacuzzi Junior Suite


View: Garden view 

Bedding: 1 king or 2 double beds

Occupancy limits: 3 adults, 0 children, 3 total.

This is an adults only property. No children are allowed.

Additional Amenities: 123 Jacuzzi Junior Suites in two and three story buildings. All Jacuzzi Junior Suites are provided with: Jacuzzi, Mexican decoration, marble or Mexican title floors. 108 with King size bed and 15 with double beds.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Luxury Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

This is an adults only property. No children are allowed.

  • Air conditioning
  • Alarm clock
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Beachfront Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

This is an adults only property. No children are allowed.

Additional Amenities: 123 Jacuzzi Junior Suites in two and three story buildings. All Jacuzzi Junior Suites are provided with: Jacuzzi, Mexican decoration, marble or Mexican title floors.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Swim Up Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

This is an adults only property. No children are allowed.

Additional Amenities: 49 Swim up Jacuzzi Junior Suites. From these 1st floor suites, you can step out onto a lazy river right off your patio which connects to the semi-private pool. All rooms include table with 2 chairs, vanity table, Mexican or marble tile floors, indoor Jacuzzi, private terrace with a hammock and amenity kit.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Premium Jacuzzi Jr. Suite


View: Garden or Pool view

Bedding: 1 king or 2 double beds

Occupancy limits: 2 adults, 0 children, 2 total. 

This is an adults only property. No children are allowed.

Additional Amenities: pillow menu, DVD lending program, private area concierge, aromatherapy menu, exclusive pool area with pool butler service.

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Bathrobe
  • Coffee/Tea maker
  • Double vanity
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • Widescreen TV

Premium Swim-Up Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total.

This is an adults only property. No children are allowed.

Additional Amenities: Lazy River (guests can access from suite), pillow menu, DVD lending program, private area concierge, aromatherapy menu, exclusive pool area with pool butler service.

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Bathrobe
  • Bottled water
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • Widescreen TV


† Fees may apply
Various Lounges/Bars

BAR LAS GUACAMAYAS: Open 10am to 2am
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.

SWIM UP BAR ARRECIFES: Open 9am to 6pm
Swim up bar. Lively pool bar to enjoy all kinds of drinks.

BAR LOS COTORROS: Open 10am to 11pm
Bar with swings. Located at the relaxing pool across from the SPA.

GUACAMAYA LOUNGE: Open 10pm to 2am
Seaside lounge offering live music and views of the sea.

SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.
Open from 12:00 am to 6:00 pm.

SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.
Open from 10:00 am to 6:00 pm.

LA CANTINA
Indoor bar at the Mexican Restaurant. Wideselection of tequilas
Open from 5:00 pm to 23:00 pm.


SANDWICHERIE – Wood burning oven pizzas made to order and a selection of Mexican speciality snacks


Various Restaurants

For the comfort and maximum flexibility, none of the resaurants require reservations.

LA CARRETA
Mexican a la carte specialties.

ARRECIFES
Breakfast a la carte
Lunch a la carte
International dinner,

KLAY TALAY RESTAURANT
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.

MIA CASA
Contemporary Italian Cuisine.
Open for Dinner a la carte from 5:30 pm to 10:00pm. Air conditioned and outdoor dining opportunities.

VIDA GARDEN GRILL
Latin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned with an outside waiting area. Margaritas menu available

To enhance your dinning experience Our Restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals

All restaurants are non smoking and do not require reservations, first come first serve.


  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub 280 Indoor Hot Tubs
  • Non-Motorized Water Sports
    Kayaks and snorkeling.
  • Pool
    There are 3 pools on site. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 1 tennis courts onsite. There are 0 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 10 Miles of Property.
  • On-site Entertainment
    Live music several times a week, Mexican party and local folkloristic show, Magic Show, theme nights, fire show, white magic party.
  • Playa Del Carmen
  • Ruins of Tulum
  • Xcaret: 15 miles
  • Xel- Ha: 15 miles
  • Other Local Attractions
    Chitzen Itza Piramides, Cozumel Island,

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


Select a promotion to view details

$150 Resort Credit
Travel Dates:
Now - 12/22/2014  
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$150 Resort Credit

Guests will receive a Resort Credit of $150. The resort credit is valid for five credits of $20 each toward a bottle of wine, and one $50 credit towards a candlelight dinner per room per stay.

Important information: Redemption information will be provided by the hotel at check-in. Credit is per room/per stay.

Valid Booking Dates: Now - 12/1/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Always and Forever Complimentary Weddings!
Travel Dates:
Now - 12/23/2014  
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Always and Forever Complimentary Weddings!

The Always and Forever Wedding Package is available when booking a minimum of 7 nights plus 15 additional room nights in qualifying category.


With a backdrop of heavenly blue waters, brilliant skies, and pure white sands, your special day will be just as you dreamed.  The professional wedding planners will see to every detail, right down to the red carpet aisle runner in your chosen wedding location.

  • Expert Signature Wedding Designer
  • Personalized Wedding website
  • Honeymoon gift registry
  • Bride’s personal on site wedding attendant on wedding day - 3 hours
  • Groom’s room on wedding day from 10am-4pm stocked with a selection of beverages and gourmet bite
  • Justice of the Peace or non-denominational Minister
  • Witnesses
  • Translation of ceremony
  • Mexican or symbolic wedding certificate
  • Filing of all documents
  • Romantic ceremony location
  • Table with white linen
  • Special aisle runner
  • Uncovered white garden chairs for 24 people
  • CD System with speakers and microphone
  • Dinner reservation for wedding group in our international restaurant
  • Personalized menu card

Gourmet Honeymoon Package:

  • Private four course candlelit dinner on the beach
  • Chef's special gourmet honeymoon breakfast in bed
  • Chilled bottle of champagne delivered to your room upon arrival
  • Complimentary use of WIFI
  • 15% discount on spa services
  • Fresh tropical floral arrangement in room
  • Romantically decorated suite with rose petals, aroma therapy and candles
  • Beachfront sky massage two for one
  • One night return stay anniversary voucher

Important information:Legal ceremonies in Mexico include a Spanish certificate. Translations are available at an additional cost. Symbolic ceremonies in Mexico include a souvenir certificate in English.

One night return stay voucher valid for future stay of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.



Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/22/2014  
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All Inclusive Amenities

  • Gourmet Inclusive Inclusions:
  • Welcome glass of sparkling wine
  • All meals, served a la carte, authentic Mexican, Asian, and International cuisine
  • Weekly theme dinners and shows
  • Unlimited beverages
  • Nightly live music at the Guacamaya Lounge
  • Fitness center
  • Tennis court (rackets/balls provided free of charge at front desk)
  • Paddle boats, kayaks, daytime tennis, volleyball, and table tennis
  • Aqua aerobics, dance exercises, stretching, and aerobic classes
  • Activities: beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions
  • 24 hour room service (restrictions apply in rainy days)
  • Scuba clinics in pool
  • Minibar restocked daily
  • All taxes and gratuities

Valid Booking Dates: Now - 12/22/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Gourmet Honeymoon & Anniversary Package
Travel Dates:
Now - 12/22/2015  
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Gourmet Honeymoon & Anniversary Package

  • A private gourmet, romantic four-course candlelit dinner on the beach
  • 2x1 beachfront sky massage
  • A chilled bottle of champagne in room upon arrival
  • Complimentary use of WiFi
  • 15% discount on spa services
  • A romantically decorated suite with rose petals
  • Aroma therapy and candles following private dinner
  • Fresh tropical floral arrangement in room
  • Chef’s special gourmet breakfast in bed the morning after the private dinner

To receive this offer, just enter HNY or ANV in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.  Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.  Available for purchase in other categories for $750 per couple.  One massage must be purchased to receive one of equal or lesser value complimentary.  Package inclusions may vary without previous notice.  Not combinable with any other promotion unless otherwise specified.  Only available when qualifying category is purchased.  Not valid for any reservations traveling with a group or wedding.

Valid Booking Dates: Now - 12/22/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Gourmet Inclusive Amenities
Travel Dates:
12/23/2014 - 12/22/2015  
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Gourmet Inclusive Amenities

The Gourmet-inclusive program includes the following amenities:

* Welcome glass of sparkling wine.
* All gourmet meals and specialty bites
* Unlimited local and selection of International premium brands, alcoholic and non-alcoholic beverages.
* Once daily restocked minibar with soft drinks, water, snacks and beers.
* Daily and nightly activity program with live music and night entertainment.
* Non-motorized water sports - kayak and snorkeling gear.
* Beach towel service

Valid Booking Dates: Now - 12/22/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 95 Carretera Cancun - Tulum  
Kantenah, Riviera Maya, QR 77710
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Diving, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 4569 reviews


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What is a Promo Code?

What is a Promo Code?

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