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With an emphasis on preserving the lush gardens and rich natural beauty of the Riviera Maya, guests experience a world of distinctive service, polished facilities and alluring amenities during stays at the Grand Palladium Riviera Resort & Spa. Tucked amidst the Riviera Maya’s natural flora and fauna, the sprawling Grand Palladium Riviera Resort & Spa caters to families, spa enthusiasts and active travelers with a diverse selection of restaurants and lounges, a children’s program, sparkling freshwater swimming pools and personalized hospitality.
Location: Riviera Maya - Beach
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.

Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   2 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/21/2013 - 12/20/2014)

No Show Policy
  • No Show Penalty: 3 Nights
    Applies: Sunday - Saturday(7/23/2013 - 12/20/2014)
  • No Show Penalty: 3 Nights
    Applies: Sunday - Saturday(12/21/2014 - 12/20/2015)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance

    Cancun Airport is approx 1 hour, suggest non-stop transfers.

  • Year Built: 2005
  • Floors: 3
  • Total rooms: 454

† Fees may apply
  • 24-hour front desk
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • On Site Weddings can be arranged for a fee. Cost is subject to amenities and functions requested for ceremony and reception. On site wedding coordinator can be contacted via phone or email weddings.riviera@fiestahotelgroup.com

† Fees may apply

Junior Suite


Bedding: 1 King or 2 Double, plus one queen-size pull out

Occupancylimits: 4 adults, 3 children, 5 total


A maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. 


Additional Amenities: Mini bar restocked daily with domestic beer, water and soft drinks.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

One Bedroom Suite


Occupancy limits: 4 adults, 2 children, 4 total

A maximum of 2 children through age 2 stay free in existing beds with at least 2 adults.


Suites are NOT located in adult only section.


Additional Amenities:  Mini bar restocked every day with domestic beer, soft drinks and water.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV

Junior Suite Ocean View



Bedding:  1 King or 2 Double, plus one double size Sofa Bed

Occupancy limits: 4 adults, 3 children, 5 total

Exception - When 4 adults are booked, no children allowed in the room.

A maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. 1st child age 3-12 stay free, 2nd and 3rd child are surcharged. Children ages 13 - 17 are surcharged.

Please note the accepted occupancy limits:
*2 adults and 2 children ages 1-17
*2 adults and 3 children (combination of 3 children ages 1-12; or 2 children ages 1-12 plus 1 junior aged 13-17; or 1 child aged 1-12 plus 2 juniors ages 13-17)
*3 adults and 2 children any age
*4 adults
*2 adults and 3 children ages 13-17 are not allowed.

Additional Amenities:  Mini bar restocked daily with domestic beer, water and soft drinks.


 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

4 lobby bars
5 pool bars, including two swim-up
Sports Bar
Disco bar
Theater bar
Non-Smoking bar
Smoking Bar
2 additional Theme Restaurant bars

Use of all bars located in the 4 Grand Palladium hotels in the complex.


Various Restaurants

*Main buffet restaurant offering an Italian corner, Mexican corner, and show cooking.
*Poolside buffet restaurant offering open-air dining, Italian corner, and show cooking.
*Trattoria Restaurant 'Mare Nostrum': A la carte restaurant offering Italian cuisine.
*Asian Restaurant 'Bambu': A la carte restaurant specializing in diverse Asian cuisines, including a Sushi Bar.
*Rodizio Restaurant 'Espeto Corrido': A la carte restaurant offering Brazilian cuisine.
*BBQ and Grill Restaurant 'Ribs and More': A la carte restaurant with barbeque theme.

FULL ACCESS to all other restaurants located withinn the 4 hotels of the Grand Palladium complex.

Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.

All air-conditioned a la carte resturants will operate as non-smoking facilities. Smoking sections will remain at the open-air resturants.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.


  • Children's pool
    There are 2 children's pools on site.
  • Children's program, onsite
    "Baby Club" for infants 1-3 years.

    Mini-club “El Ranchito” for children 4-12 years.
    Hours: 9:00 am – 11:00 pm
    Located on the beach, between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with outside and inside areas, where it is possible to leave children under supervision. With a spacious lawn and everything necessary for the amusement and comfort of little ones.
    * Playground
    * Indian camp
    * Volleyball
    * Arts and crafts room
    * Videos and games
    * Ecological tour of the resort (discover the culture, flora and fauna of the area).
    * Indoor and outdoor play area
    * Diaper changing room
    * Children menu
    ********************************
    Black & White Junior Club
    Exclusive for teenagers from 13-17 years.
    Hours: 11:00 am-12:00 pm
    Located next to the pool El Rinconcito, in the Grand Palladium Kantenah Resort & Spa.
    * Rooms for video games
    * Computer games
    * Pool table
    * Table soccer
    * Teen disco twice a week
    (9:00 pm-12:00 am)
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
    Para Sailing, Bannana Boat Ride, Jet Ski
  • Non-Motorized Water Sports
    Catamarans, kayaks, snorkeling
    equipment, sail boats, wind surfing, and pedal boats.
  • Pool
    There are 7 pools on site. 6 outdoor fresh water, 1 outdoor ocean front salt water tidal pool (all within the Grand Palladium complex of 4 hotels). This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court†
    There are 6 tennis courts onsite. There are 6 lit tennis courts onsite.
  • Golf†
    Golf Course located within 10 Miles of Property.
  • On-site Entertainment
    Covered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
  • Akumal: Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Playa Del Carmen
  • Tulum
  • Other Local Attractions
    Located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal. Places of interest:
    * Chichén Itzá
    * Xcaret
    * Tulum & Xel-Há
    * Isla Mujeres
    * Cobá & Mayan Community

† Fees may apply
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Kids Stay Free
Travel Dates:
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Kids Stay Free

Guests are allowed to have up to 1 kid 12 and younger stay free of charge when sharing a guestroom with 2 adults!

Valid Booking Dates: Now - 12/20/2014

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Kids Stay Free
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Kids Stay Free

Guests are allowed to have up to 1 kid 12 and younger stay free of charge when sharing a guestroom with 2 adults!

Valid Booking Dates: Now - 10/31/2015

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Honeymoon Welcome Gift
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive complimentary gifts in their room upon arrival, free room upgrade(subject to availability),and late check-out when available.

To receive this offer, just enter "e;HONEYMOONERS"e; in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Offer only valid a maximum of 2 months from actual date of marriage. Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/20/2015

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Stay at One Play at Three
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Stay at One Play at Three

Guests staying at the Grand Palladium Riviera Resort and Spa have full access of the neighboring resort facilities:



  • Grand Palladium Colonial Resort and Spa
  • Grand Palladium Kantenah Resort and Spa
  • Grand Palladium White Sand Resort and Spa

 Lobby to lobby shuttle service is provided.

Valid Booking Dates: Now - 12/20/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Breakfast, lunch, dinner and snacks each day
  • Unlimited domestic beverages, including in-room minibar(filled 3 times per week, additional refills available at extra cost).
  • Non-motorized water sports including catamarans, kayaks, snorkeling equipment, sail boats, wind surfing, and pedal boats.
  • Daily activities including aerobics, volleyball, water polo, tennis, ping-pong, mini-golf, volleyball, soccer, and more.
  • Fitness Center
  • Taxes and Gratuities

Valid Booking Dates: Now - 12/20/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Kantenah Beach  
Riviera Maya, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Family, Luxury, Nightlife, Romance, Snorkeling, Wedding
4 of 5 stars

TripAdvisor Traveler Rating

Based on 1529 reviews


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