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The oceanfront Iberostar Paraiso Maya appeals to families, spa and golf enthusiasts and luxury travelers seeking sensational all-inclusive beach vacations. With the only wave pool in the Riviera Maya, a soothing lazy river, an 18-hole championship golf course, a 5-star PADI Dive Center, all-suite accommodations and an expansive spa, Iberostar Paraiso Maya caters to guests of all ages. With exchange privileges at the restaurants, bars and facilities at the Iberostar Paraiso Lindo complex, guests will run out of time before they run out of things to do and see at this sprawling resort.
Location: Riviera Maya - Beach
  • Please note when booking a Family room, the minimum occupancy for this room category is 3 adults.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(9/26/2013 - 12/23/2014)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(9/26/2013 - 12/23/2014)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
  • Cancun, Mexico (CUN): 23 miles
    • Shuttle †
  • Year Built: 2004
  • Floors: 3
  • Accessible rooms: 5
  • Total rooms: 432

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
  • Please contact the hotel for additional information.
  • Business Services†
  • Internet Access†

† Fees may apply

Family Room


Bedding: 1 king or 2 double beds

Occupancy limits [Valid till 12/23/14] - 6 adults, 4 children, 8 total


Exception - Minimum of 3 adults must book in this room.

Family Policy [Valid till 12/23/14] - Maximum of 4 children through the age of 3 stay free in existing beds with at least 3 adults. Children ages 4 - 12 are surcharged.

Occupancy limits [Effective 12/24/14] - 6 adults, 3 children, 6 total

Exception - Minimum of 3 adults must book in this room.

Family Policy [Effective 12/24/14] - Maximum of 3 children through the age of 2 stay free in existing beds with at least 3 adults. Children ages 3 - 12 are surcharged.

Rooms include separate seating area, ceiling fan, private bathroom, hairdryer, lighted cosmetic mirror and a balcony or terrace.

Please note this is 2 Junior Suites with a connecting door.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Video on demand

Superior Jr Suite


Bedding: 1 king or 2 double beds

Occupancy limits [valid till 12/23/14] - 4 adults, 2 children, 4 total

Family Policy - Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adult. Children ages 4 - 12 are surcharged.

Occupancy limits [Effective 12/24/14] - 4 adults, 3 children, 4 total

Family Policy - Maximum of 3 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 - 12 are surcharged.

Rooms include separate seating area, ceiling fan, private bathroom with jacuzzi style bathtub, hairdryer, lighted cosmetic mirror and a balcony or terrace.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Video on demand

Junior Suite


Bedding: 1 king or 2 double beds

Occupancy limits [valid till 12/23/14] - 4 adults, 2 children, 4 total

Family Policy [valid till 12/23/14] - Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4 - 12 are surcharged.

Occupancy limits [Effective 12/24/14] - 4 adults, 3 children, 4 total

Family Policy [Effective 12/24/14] - Maximum of 3 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

Rooms include separate seating area, ceiling fan, private bathroom with jacuzzi style bathtub, hairdryer, lighted cosmetic mirror and a balcony or terrace.

  • Air conditioning
  • Alarm clock
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Video on demand

Presidential Suite


Occupancy limits [valid till 12/23/14] - 4 adults, 2 children, 4 total

Family Policy - A maximum of 2 children aged 3 and younger stay free in existing beds when sharing a room with at least 2 adults.

Occupancy limits [Effective 12/24/14] - 4 adults, 3 children, 4 total

Family Policy - A maximum of 3 children aged 2 and younger stay free in existing beds when sharing a room with at least 2 adults. Children ages 3 - 12 are surcharged.

  • Air conditioning
  • Alarm clock
  • Bath tub with spray jets
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Las Rocas
Bar Theatre
Lobby Bar - Serving national and international drinks and cocktails
Las Olas - Pool bar


Various Restaurants

La Pagoda - The very best in international cuisine awaits you in our buffet restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.

El Fogon - An international à la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savoury breakfasts. Book your table for dinner.

El Tapatio - À la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.

L’Etoile Restaurant - A la carte dining, offering French specialties for dinner only.

El Rancho Steak House - A la carte specialty restaurant serving dinner only.

La Marina - Seafood Specialty Dining serving dinner only.

Grill and Snack Bar - Casual poolside restaurant offering lunch, snacks, and grilled items during the day.

El Mirador Ice Cream Saloon.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress code (long pants for adult gentlemen are mandatory in the a la carte restaurants). Consult the hotel for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Guaranteed supervised fun and games for kids at Lucy’s Club for children aged between 4 and 12. The perfect place to keep kids and teenagers amused during your holiday. They’ll have fun drawing, reading, playing, watching films and making friends with other children from all over the world.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    18 Holes
    • Golf Carts
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
  • Non-Motorized Water Sports†
    Kayaking, windsurfing , beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkelling.

    Other activities include: aerobics,yoga, shooting tournaments, archery, basketball, cycling, billiards, boccia, football, gymnastics and table tennis.
  • Pool
    There are 7 pools on site. Free form pools, some with zero depth entry, a lazy river for tubing and featuring the Mayan Riviera's only wave pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 5 Miles of Property.
    • Shuttle Available
  • On-site Entertainment
    Nightly entertainment including live music, weekly theme nights, shows, dance performances, disco and bars

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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$300 Resort Credit
Travel Dates:
Now - 12/23/2014  
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$300 Resort Credit

Terms and Conditions

Guests will receive a Resort Credit of $300 per room per stay. The resort credit is valid for:

  • (2) coupons toward Spa Services
  • $100 towards a Romantic Dinner
  • $100 towards a room upgrade

Important information: Redemption information will be provided by the hotel at check-in. Resort credits cannot be exchanged for cash, products or merchandise. There is no cash reimbursement if unused. Services are subject to availability. Services and amenities must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Resort credits promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Romantic dinners are for adults and for couples only. Promotion, prices and applicable services are subject to change without notice. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service. Additional restrictions or exclusions may apply. Entire offer is based on availability. Resort credits are not transferable, noncumulative and cannot be held over for future stays.

Valid Booking Dates: Now - 10/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:
-Breakfast, lunch and dinner buffets, plus a la carte dinner option - based on availability
-Daily snacks
-Unlimited domestic and international cocktails, beer, and soft drinks
-Dine Around options - Access to all bars and restaurants at Iberostar Paraiso Beach, Paraiso del Mar, and Iberostar Paraiso Lindo
-Non-motorized watersports
-Fitness Center and spa (some services are an additional fee)
-Access to on-site shopping center
-Daily children's program
-Daily activities including lighted tennis, spanish lessons, dance lessons, water polo, beach volleyball, water volleyball, basketball, archery, air rifles, billiards, and ping pong
-Nightly entertainment including live music, weekly theme nights, shows, dance performances, disco and bars
-Taxes and gratuities

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
Now - 12/23/2014  
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Kids Stay Free!

Guests are allowed to have up to 1 kid 12 and younger stay free of charge when sharing a guestroom with 2 adults! 

Important Information:  At least 2 adults must accompany the children. Group restrictions may apply.

Valid Booking Dates: Now - 10/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/23/2014  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive 1 bottle of champagne, a fruit basket and an Iberostar Gift.

Important information: To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Resort Exchange Privileges
Travel Dates:
Now - 12/23/2014  
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Resort Exchange Privileges

Guests staying at the Iberostar Paraiso Maya have complimentary daytime exchange privileges at Iberostar Quetzal/Tucan, Iberostar Paraiso Beach/Del Mar, Iberostar Paraiso Lindo or the Iberostar Cozumel. These exchange privileges do not include transportation between properties. Consult your hotel upon arrival for details and restrictions.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Chetumal - Puerto Juarez, km.309  
Playa Paraiso, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 2545 reviews


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What is a Promo Code?

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