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The oceanfront IBEROSTAR Paraiso Maya appeals to families, spa and golf enthusiasts and luxury travelers seeking sensational all-inclusive beach vacations. With the only wave pool in the Riviera Maya, a soothing lazy river, an 18-hole championship golf course, a 5-star PADI Dive Center, all-suite accommodations and an expansive spa, IBEROSTAR Paraiso Maya caters to guests of all ages. With exchange privileges at the restaurants, bars and facilities at the IBEROSTAR Paraiso Lindo complex, guests will run out of time before they run out of things to do and see at this sprawling resort.
Location: Riviera Maya - Beach
  • Please note when booking a Family room, the minimum occupancy for this room category is 4 adults.
  • SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
  • SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 10/31/2017)

  • Cancun, Mexico (CUN): 23 miles
    • Shuttle †
  • Year Built: 2004
  • Accessible rooms: 5
  • Floors: 3
  • Total rooms: 432

† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
    Close Close
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
more (+)
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  Please contact wedding coordinator for complete information, locations and to reserve a date.

  • Business Services†
  • Internet Access†

† Fees may apply

Junior Suite


Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits: 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

Additional Amenities: Spacious suite with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service.  Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area is 624 sq. ft.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Ceiling fan
  • Coffee/Tea maker
  • Double vanity
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Priority Location Junior Suite


Bedding- 1 King or 2 Double beds
Bedding requests are strongly recommended, however are not guaranteed.

TRAVEL DATES: 12/24/15 - 7/31-15

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult

TRAVEL DATES: 8/1/15 - 12/23/15

Occupancy limits - 4 adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults

Spacious suite in a priority location convenient to beach and pool, with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service.  Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area is 624 sq. ft.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Ceiling fan
  • Coffee/Tea maker
  • Double vanity
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Pool View Junior Suite


Bedding- 1 King or 2 Double beds
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits: 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

Additional Amenities: Spacious suite with a pool view, convenient to beach and pool, with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service.  Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area is 624 sq. ft.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Ceiling fan
  • Coffee/Tea maker
  • Double vanity
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Superior Junior Suite


Bedding: 1 king or 2 double beds and pull out sofa. Specific bedding types can not be guaranteed.

Occupancy limits: 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

Additional Amenities: Spacious suite with a pull out sofa with a private balcony with garden view. Concierge service, nightly turndown service, and 24-hour room service.  Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area is 667 sq. ft.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Ceiling fan
  • Coffee/Tea maker
  • Double vanity
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Family Junior Suite


Bedding: 1 king in first room, 2 doubles in connecting suite.

Occupancy limits: 6 adults, 2 children, 6 total combined.

Minimum of 4 adults must book in this room. Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children ages 3 - 12 are surcharged.

Additional Amenities:
Spacious suite with a guaranteed connecting suite with double beds; each with a private balcony with garden view and a standard bathroom. Concierge service, nightly turndown service, and 24-hour room service.  Spacious bathroom with double vanity sink, shower and separate whirlpool tub. Total area is 1,248 sq. ft.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Ceiling fan
  • Coffee/Tea maker
  • Double vanity
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Priority Location Superior Junior Suite


Bedding- 1 King or 2 Doubles
Bedding requests are strongly recommended, however are not guaranteed.

TRAVEL DATES: 12/24/15 - 7/31-15

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult

TRAVEL DATES: 8/1/15 - 12/23/15

Occupancy limits - 4 adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
  • Video on demand
  • Wireless internet connection

Family Superior Junior Suite


Bedding- 2 Double beds and 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits: 6 adults, 2 children, 6 total combined.

Minimum of 4 adults must book in this room. Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children ages 3 - 12 are surcharged.

  • Adjoining rooms
  • Air conditioning
  • Bath tub with spray jets
  • CD player
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Shower
  • Telephone
  • Wireless internet connection

Presidential Junior Suite


Bedding: 1 King bed

Occupancy limits: 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

View:
Beach

Has a separate living room and dinning room area.

Additional Amenities: Aromatherapy (1 per stay), Early check in/late check out upon availability, romantic turn down (1 per stay), 24 hrs room service, access to SPA wet area

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Double vanity
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Turn down service
  • Widescreen TV
  • Wireless internet connection

Presidential Suite


Bedding:  1 King

Occupancy limits: 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.

  • Air conditioning
  • Alarm clock
  • Bath tub with spray jets
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Wireless internet connection


† Fees may apply
Various Lounges/Bars

Las Rocas
Bar Theatre
Lobby Bar - Serving national and international drinks and cocktails
Las Olas - Pool bar


Various Restaurants

La Pagoda - The very best in international cuisine awaits you in our buffet restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.

El Fogon - An international à la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savoury breakfasts. Book your table for dinner.

El Tapatio - À la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.

L’Etoile Restaurant - A la carte dining, offering French specialties for dinner only.

El Rancho Steak House - A la carte specialty restaurant serving dinner only.

La Marina - Seafood Specialty Dining serving dinner only.

Grill and Snack Bar - Casual poolside restaurant offering lunch, snacks, and grilled items during the day.

El Mirador Ice Cream Saloon.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress code (long pants for adult gentlemen are mandatory in the a la carte restaurants). Consult the hotel for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Guaranteed supervised fun and games for kids at Kids Club for children aged between 4 and 12. The perfect place to keep kids and teenagers amused during your holiday. They’ll have fun drawing, reading, playing, watching films and making friends with other children from all over the world.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    18 Holes
    • Golf Carts
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
  • Non-Motorized Water Sports
    Kayaking, windsurfing , beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkelling.

    Other activities include: aerobics,yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, football, gymnastics and table tennis.
  • Pool
    There are 7 pools on site. Free form pools, some with zero depth entry, a lazy river for tubing and featuring the Mayan Riviera's only wave pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 5 Miles of Property.
    • Shuttle Available
  • On-site Entertainment
    Nightly entertainment including live music, weekly theme nights, shows, dance performances, disco and bars

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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One Child Stays Free!
Travel Dates:
Now - 10/31/2016  
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One Child Stays Free!

Guests are allowed to have up to one child 12 and younger stay free of charge when sharing a guestroom with 2 adults.  
  
Important Information: At least 2 adults must share the room with the children.

Valid Booking Dates: Now - 10/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


One Child Stays Free!
Travel Dates:
5/1/2017 - 10/31/2017  
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One Child Stays Free!

Guests are allowed to have up to one child 12 and younger stay free of charge when sharing a guestroom with 2 adults.  
  
Important Information: At least 2 adults must share the room with the children.

Valid Booking Dates: Now - 10/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/23/2016  
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Exchange Privileges

Guests staying at Iberostar Paraiso Maya will have unlimited access to the following hotels: Iberostar Paraiso Del Mar/Beach and Iberostar Paraiso Lindo. Guests are also granted full access from 9am-6pm to the following hotels: Iberostar Tucan/Quetzal, Iberostar Cancun, and Iberostar Cozumel.

Important: Reservations are required for a la carte restaurants, subject to availability. Transportation between hotels is not included. Day/night passes and additional privileges to other Iberostar hotels are available at charge. Day/night pass prices are subject to change without notice.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 10/31/2017  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon will receive:  

* Bottle of Champagne  

* Fruit Basket  

* Iberostar Gift

Additional Information:  To receive this offer just enter "HONEYMOON" in the special service request section during check out or call Customer Service and we will be happy to make the notation for you. A copy of your marriage certificate will be required at the reception desk, upon arrival to the hotel.

Valid Booking Dates: Now - 10/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 10/31/2017  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:  
  
* International buffet restaurant with 'show cooking'  
*  Gourmet, Japanese, Mexican, and Steak House a la carte dining. A la carte dining requires a reservation to be made in advance. Number of reservations allowed depends on length of stay. All reservations are subject to availability.  
* Unlimited imported and domestic drinks  
* Daily activities including bicycling, beach soccer, tennis, billiards, archery, boccie, rifle shooting, table tennis, beach volleyball, basketball, and more.  
* Non-motorized watersports including pool basketball, water polo, aquafit, snorkeling, windsurfing, and kayaking.   
* Kids Club for ages 4-12  
* Teen Disco/Nightclub for ages 13-17  
* Nightly entertainment/animation  
* Taxes and gratuities

Valid Booking Dates: Now - 10/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Chetumal - Puerto Juarez, km.309  
Playa Paraiso, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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