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A shimmering compliment to the sparkling waters of the Caribbean Sea, this romantic, adults-only resort appeals to honeymooners, spa-lovers and couples looking to tie the knot or fall in love. An inviting blend of service and amenities, guests are treated to a dynamic selection of restaurants and bars; pampering spa services; daily and nightly entertainment; a variety of non-motorized water sports and spacious guestrooms featuring a private balcony with a hammock, 24-hour room service, Hydro Spa tub, a liquor dispenser containing whiskey, tequila, rum and vodka and plush bathrobes and slippers to use throughout your stay.

Location: Riviera Maya - Beach
  • - The hotel has an Adults Only Concept. The hotel will not allow any children under 18. - The hotel is located on the ocean but it is on a lagoon style beach. There is a beach inlet located in front of the hotel. - Spa treatments are not included in the vacation price. Fees apply.
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(4/12/2017 - 4/15/2017)

  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1999
  • Last Renovation: 2005
  • Floors: 3
  • Total rooms and suites: 777

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bicycle rentals
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bicycle rentals
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact hotel directly for details on available packages.

  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe Gold - King Bed


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back.

View: Garden

Additional Amenities: Balcony with hammock, Liquor Dispenser, 24-hour room service, and Turndown service

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Deluxe Gold - Double Beds


Bedding: 2 double beds

Occupancy limits: 4 adults, 0 children, 4 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back.

View: Garden

Additional Amenities: Balcony with hammock, Liquor Dispenser, 24-hour room service, and Turndown service

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Deluxe Platinum - Grand Sky Terrace


Bedding: 1 King Bed
 
Occupancy limits: 2 adults, 0 children, 2 total.
 
Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
 
View: Ocean view
 
Additional Amenities: Balcony with hammock, Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub, Liquor Dispenser, 24-hour room service, and Turndown service


  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Deluxe Diamond


Bedding: 1 King Bed

Occupancy limits: 2 adults, 0 children, 2 total.

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

View: Garden

Additional Amenities: Balcony with hammock, Private check-in area, late and early check in (subject to availability), Complimentary beach bag (1 per room, per stay), Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service, and Turndown service

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Rock Suite Platinum - 2 Bedroom


Bedding: First room has 1 king Bed, second room has 1 king bed or 2 double beds. 

Occupancy limits: 6 adults, 0 children, 6 total.

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with living and dining room areas to top off your stay

View: Ocean front

Additional Amenities: Balcony with hammock and lounge chairs, Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service, Exclusive in-room dining menu, Complimentary beach bag (1 per room, per stay), and Turndown service.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

RRL Deluxe Platinum - King Bed


Rock Royalty Level Deluxe Platinum - King Bed

Bedding: 1 King Bed. 

Occupancy limits: 2 adults, 0 children, 2 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

View: Partial Ocean

Additional Amenities: Balcony with hammock, VIP Exclusive Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service – select a la carte menu, Complimentary beach bag (1 per room, per stay), Upgraded full-size Rock Spa® bath products and Turndown service.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Bret Michaels Rock Star Suite- 2 Bedroom


Bedding: Master Bedroom has 1 king bed, second room also has 1 king bed. 

Occupancy limits: 4 adults, 0 children, 4 total.

All of your Rock Royalty Level amenities are already included in this room category so you may rock on. Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection.

View: Partial Ocean

Additional Amenities: Balcony with hammock, VIP Exclusive Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service – select a la carte menu, Complimentary beach bag (1 per room,per stay), Upgraded full-size Rock Spa® bath products, Wine Fridge, Photo booth, and Turndown service.

room includes 2 full baths, and 2 Half baths, Living Room/Kitchen, Private Game/Theater Room, Fitness Center, and Upstairs Terrace

  • Air conditioning
  • Alarm clock
  • Barbeque grills
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Microwave
  • Minibar
  • Mini-refrigerator
  • Safe
  • Satellite television
  • Slippers
  • Telephone
Cancellation Policies
  • Cancellation Deadline:   30 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2016 - 12/21/2018)


† Fees may apply
Various Lounges/Bars

With 9 legendary bars, you're never far from a refill. That's what being a Rock Star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool.

Sun Bar:  The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites and a premium selection.

Martini Bar (Heaven Section):  Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.

Heaven Bar and Disco (Heaven Section):  Just steps from the main lobby, Heaven Bar and Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

Rhythm Bar (Heaven Section):  Part of the Rock Spa experience, Rhythm features a relaxing environment, premium cocktails, and international drinks just steps from the Cross Current pool.

Juice Bar (Heaven Section):  Feeds the spirit! Located next to the Body Rock fitness center, enjoy some of the purest fruit and vegetable mixes that Mexico has to offer.

Lobby Bar (Heaven Section): The perfect place to raise a glass, the Lobby Bar is located off the main lobby and offers premium cocktails and the very best vibe of the Caribbean.

Dive Bar (Heaven Section): Short steps from the main pool, the Dive Bar is the perfect place to relax after a sun filled day with fresh beverages and light snacks.

Float Bar: A fresh margarita for you and a strawberry smoothie for your little one. Enjoy the pool side bar while soaking up the Caribbean sun.

Caffetto:  Kick back and take it slow with snacks, coffee, full bar and premium cocktails served until 11PM.


Various Restaurants

At the Hard Rock Riviera Maya, dining is about more than food. It's a feast for the senses and an appetite for the good life, one served up with legendary eats and non-stop service at 9 word-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between.

The Market:  Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.

Pizzeto: Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.

Frida:  Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties a la carte.

Ipanema: Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit,sample and share with traditional ingredients and modern style.

Zen: From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served a la carte.

Toro:  The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.

Ciao: Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.

Le Petit Couchon: Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.

Some restaurants may only operate on select schedules. Some restaurants expect appropriate dress for dinner. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Bike rental
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    7 Outdoor Hot Tubs 2 Indoor Hot Tubs
  • Non-Motorized Water Sports†
    kayaks & paddleboats

    Additional activities in the Fitness Center:

    Obstacle course
    Yoga Hut
    Aerobics room
    Spinning room
  • Pool

    CENTRAL POOL
    Exclusive to adult guests, the central pool at Heaven is the perfect spot to grab some sun, lounge, or cool off with never-ending cocktails.

    SEMI OLYMPIC POOL
    Available at Heaven for all adult guests, this cross current pool combines relaxing currents with the all the style of Hard Rock.

    CROSS CURRENT RHYTHM POOL
    Available at Heaven for all adult guests, this cross current pool features combines relaxing currents with the all the style of Hard Rock.

    HEAVEN INDOOR POOL
    Located within the Heaven Bar & Nightclub, this indoor pool is surrounded by lavish style and undeniable opulence.


  • Spa†
    Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 10 Miles of Property.
    • Shuttle Available
  • On-site Entertainment
    There are schedule theme parties throughout the week.

† Fees may apply

Funjet Promotions


Select a promotion to view details

Funjet Insider Circle Free Private Transfer!
Travel Dates:
Now - 12/8/2016  
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Funjet Insider Circle Free Private Transfer!

Funjet guests will receive Free Private Round-Trip Transfers as part of their stay.

Important information:  Applicable promotions will display your room selection. Transfer valid up to 7 guests per booking.  Some restrictions may apply.

Valid Booking Dates: Now - 12/8/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Double your Resort Credit!
Travel Dates:
Now - 12/21/2018  
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Double your Resort Credit!

All guests staying a minimum of 3 nights will receive DOUBLE their Resort Credit!

For example: If your booking entitles you to a $1000 resort credit, it will now DOUBLE to $2000!

Please see Terms and Conditions of your Resort Credit for additional information and usage.

Valid Booking Dates: Now - 10/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Double your Resort Credit!
Travel Dates:
Now - 12/15/2016  
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Double your Resort Credit!

All guests staying a minimum of 3 nights will receive DOUBLE their Resort Credit!

For example: If your booking entitles you to a $1000 resort credit, it will now DOUBLE to $2000!

Please see Terms and Conditions of your Resort Credit for additional information and usage.

Valid Booking Dates: Now - 10/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Double your Resort Credit!
Travel Dates:
9/1/2017 - 12/15/2017  
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Double your Resort Credit!

All guests staying a minimum of 3 nights will receive DOUBLE their Resort Credit!

For example: If your booking entitles you to a $1000 resort credit, it will now DOUBLE to $2000!

Please see Terms and Conditions of your Resort Credit for additional information and usage.

Valid Booking Dates: Now - 10/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Double your Resort Credit!
Travel Dates:
9/1/2018 - 12/15/2018  
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Double your Resort Credit!

All guests staying a minimum of 3 nights will receive DOUBLE their Resort Credit!

For example: If your booking entitles you to a $1000 resort credit, it will now DOUBLE to $2000!

Please see Terms and Conditions of your Resort Credit for additional information and usage.

Valid Booking Dates: Now - 10/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $10,000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $10,000 Limitless Resort Credit Included!

Guests will receive up to $10,000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $1000 Limitless Resort Credit Included!

Guests will receive up to $1000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $1500 Limitless Resort Credit Included!

Guests will receive up to $1500 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply


Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $1500 Limitless Resort Credit Included!

Guests will receive up to $1500 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1600 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $1600 Limitless Resort Credit Included!

Guests will receive up to $1600 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1800 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $1800 Limitless Resort Credit Included!

Guests will receive up to $1800 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply


Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1900 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $1900 Limitless Resort Credit Included!

Guests will receive up to $1900 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $2000 Limitless Resort Credit Included!

Guests will receive up to $2000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply


Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $2000 Limitless Resort Credit Included!

Guests will receive up to $2000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2100 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $2100 Limitless Resort Credit Included!

Guests will receive up to $2100 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $2500 Limitless Resort Credit Included!

Guests will receive up to $2500 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply


Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2600 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $2600 Limitless Resort Credit Included!

Guests will receive up to $2600 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $3000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $3000 Limitless Resort Credit Included!

Guests will receive up to $3000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $3000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $3000 Limitless Resort Credit Included!

Guests will receive up to $3000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $3600 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
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Up to $3600 Limitless Resort Credit Included!

Guests will receive up to $3600 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $4000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $4000 Limitless Resort Credit Included!

Guests will receive up to $4000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $500 Limitless Resort Credit Included!

Guests will receive up to $500 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply


Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $5000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $5000 Limitless Resort Credit Included!

Guests will receive up to $5000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $550 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $550 Limitless Resort Credit Included!

Guests will receive up to $550 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $6000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $6000 Limitless Resort Credit Included!

Guests will receive up to $6000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $7200 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $7200 Limitless Resort Credit Included!

Guests will receive up to $7200 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $750 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $750 Limitless Resort Credit Included!

Guests will receive up to $750 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply


Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $800 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $800 Limitless Resort Credit Included!

Guests will receive up to $800 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $8000 Limitless Resort Credit Included!
Travel Dates:
Now - 12/21/2018  
Close

Up to $8000 Limitless Resort Credit Included!

Guests will receive up to $8000 in credits towards tours, golf, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Additional important information: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.   Credit has no cash value, is non-transferable and non-cumulative.  Tours and services are subject to availability and must be booked in advance. No refunds apply if guest does not arrive for scheduled service our tour. No shows are charged at full price. Other restrictions apply

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Les Mills at Hard Rock Hotel Riviera Maya Heaven!
Travel Dates:
10/3/2016 - 12/22/2017  
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Les Mills at Hard Rock Hotel Riviera Maya Heaven!

MIXING GREAT MUSIC AND FITNESS WHILE ON VACATION!

Guests will recieve access to an assortment of up to 14 programs, including adult group fitness, high intensity interval training and age-appropriate youth fitness classes taught by Les Mills trained instructors.

Important information: Further information will be provided upon check-in.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Personal Assistant
Travel Dates:
Now - 4/22/2017  
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Personal Assistant

Guests will receive the service of a Personal Assistant during their stay.  The benefits include:

• On-call personal assistant
• Ironing Services (2 items per person per stay)
• Express luggage delivery
• Complimentary shoe shine
• Spa tub preparation (with 24 notice)
• Personal Assistance with reservations (on and off property)
• Priority Reservations to picks® and mix® Program

Important information: Additional details will be provided at check-in.

Valid Booking Dates: Now - 12/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
Now - 12/23/2016  
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Anniversary Welcome Gift

Guests celebrating their anniversary will receive a Mini Anniversary Cake.

Guests celebrating their Silver or Gold Anniversary will receive a bottle of sparkling wine, mini anniversary cake, Honeymoon dinner (at selected restaurants) and late check-out until 6:00pm (upon request and availability).

To receive the offer, just enter "Anniversary" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be presented.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
12/24/2016 - 12/21/2018  
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Anniversary Welcome Gift

Guests celebrating their anniversary will receive a Mini Anniversary Cake.

To receive the offer, just enter "Anniversary" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Must present proof of marriage.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/23/2016  
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Honeymoon Welcome Gift

Guests who are celebrating their honeymoon will receive the following:

  • Bottle of sparkling house wine
  • Mini cake
  • Honeymoon Dinner
  • In-room Breakfast
  • Hydro Spa Tub Experience
  • Welcome note from Colin Cowie

To receive the offer, just enter "Honeymooners" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage within the past year must be presented.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
12/24/2016 - 12/21/2018  
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Honeymoon Welcome Gift

Guests who are celebrating there honeymoon will receive the following:

Mini cake
Sparkling Wine
Honeymoon Dinner (at selected restaurants)
In-room Breakfast
Hydro Spa Tub Experience
Welcome note from Colin Cowie

To receive the offer, just enter "Honeymooners" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. (Amenities not available when requested on-site).

Proof of marriage within one year must be provided.
Upgraded honeymoon packages available for additional fees.

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Pure Room Amenities
Travel Dates:
Now - 12/23/2016  
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Pure Room Amenities

Pure rooms are Hypo-Allergenic Rooms designed to provide a better night's sleep for all guests, especially allergy suffers. In addition to the usual cleaning protocol, the PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state of the art purification system and treatment of all coverings and surfaces in the guest room.

The PURE room includes the PURE promise, which includes:
-Shock Treatment: This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room.
-Hypoallergenic encasement for mattress and pillow soft
-All surfaces specially treated upholstery and all soft surfaces are deep cleaned with a patented pure clean solution
-Air purification system
-Pure Shield. This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive.
-Deep clean air-handling unit.
-Pure Tea Tree Oil Cartridge

 

 

 

 

 

 

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Pure Room Amenities
Travel Dates:
12/24/2016 - 12/21/2018  
Close

Pure Room Amenities

Pure rooms are Hypo-Allergenic Rooms designed to provide a better night's sleep for all guests, especially allergy suffers. In addition to the usual cleaning protocol, the PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state of the art purification system and treatment of all coverings and surfaces in the guest room.

The PURE room includes the PURE promise, which includes:
- Shock Treatment: This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room.
- Hypoallergenic encasement for mattress and pillow soft
- All surfaces specially treated upholstery and all soft surfaces are dep cleaned with a patented pure clean solution
- Air purification system
- Pure Shield. This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive.
- Deep clean air-handling unit
- Pure Tea Tree Oil Cartridge


 

 

 

 

 

 

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2016  
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All Inclusive Amenities

All Inclusive features:

  • 24-hour room service
  • All hotel taxes and gratuities
  • All meals, snacks and drinks at our Resort including top shelf alcoholic beverages
  • Luxurious accommodations
  • Unlimited long distance telephone calls to the Continental USA, Canada and Mexico.
  • Daily and nightly entertainment
  • Business Center - internet use (30 minutes) per room/per stay
  • Wireless internet access throughout the resort

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/24/2016 - 12/21/2018  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

-All meals, snacks and drinks at our Resort including top shelf alcoholic beverages
-24-hour room service
-Luxurious accommodations
-Unlimited long distance telephone calls to the Continental USA, Dominican Republic, Canada and Mexico. Some restrictions apply.
-Daily and nightly entertainment
-Business Center - internet use (30 minutes) per room/per stay
-Wireless internet access throughout the resort
-All hotel taxes and gratuities

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Rock Royalty Level Inclusions
Travel Dates:
Now - 12/21/2018  
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Rock Royalty Level Inclusions

In addition to the All Inclusive amenities, guests booking the Rock Royalty Level categories will also receive the following:
-Rock Royalty personal assistant (7am-11pm)
-Ironing service (2 items per person, per stay)
-Upgraded full-size Rock Spa® bath products
-Express luggage delivery
-Complimentary shoe shine
-Nightly petit fours
-Aromatherapy and pillow menu
-Complimentary 25-minute couple's massage at the Rock Spa®
-VIP check-in and check-out
-Access to Rock Royalty areas at pool, beach, and lounge
-Personal assistance with reservations (on and off property)
-Priority reservations to picks® and mix® program

Valid Booking Dates: Now - 12/21/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 72 Carretera Cancun-Tulum  
Riviera Maya, QR 77710
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Dining, Luxury, Romance, Spa, Wedding
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