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In the heart of the shops, restaurants and bars lining Playa del Carmen’s bustling 5th Avenue, this lively resort is a paradise for couples, spa-lovers and golf enthusiasts seeking rest, relaxation and romance. A polished escape amidst the natural beauty of Mexico, guests enjoy a selection of all-inclusive bars and buffet and a la carte restaurants serving Asian, Italian and International fare; daily and nightly activities; exchange privileges at the other Palace Resorts nearby and spacious guestrooms featuring 24-hour room service, a private balcony, a double Jacuzzi tub, signature Palace Beds® and a liquor dispenser with brand name labels of whisky, rum, tequila and vodka. The perfect blend of modern amenities and traditional, personalized service, this upscale resort provides unforgettable Mexican vacations for each and every guest.
Location: Playa del Carmen - Beach
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies


  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(3/13/2014 - 12/23/2014)

  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2014 - 1/3/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(4/16/2014 - 12/23/2014)
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 12/23/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
  • Cancun, Mexico (CUN): 30 miles
    • Shuttle †
  • Last Renovation: 2005
  • Floors: 2
  • Accessible rooms: 3
  • Total rooms: 286

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Game room
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Every bride and groom can turn their special day into a lavish, ultra-stylish affair that will make memories sure to last a lifetime. Choose between various customizable wedding collections with every possible inclusion at an unbelievable all inclusive price.

    Visit www.weddings.palaceresorts.com for more information on weddings at Palace Resorts.

† Fees may apply

Concierge Room


View- Oceanview

Bedding- 1 king bed

Occupancy limits- Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Additional Amenities-
*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Espresso/American coffee maker
*Alarm clock/radio/IPod dock
*Nightly petit fours
*Pillow menu
*Turndown service
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Concierge Room Golf


View -Oceanview

Bedding- 1 king bed

Occupancy limits- Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Additional Amenities-
*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Espresso/American coffee maker
*Alarm clock/radio/IPod dock
*Nightly petit fours
*Pillow menu
*Turndown service
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)

******************************************
*Golf package for adults 18 and over includes: Unlimited rounds of golf per adult per stay (non-transferable), transportation to and from the Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart.
*Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011.
*All adults sharing the room must pay the golf package rate as it cannot be sold separately. Unused rounds of golf are non-refundable. Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Concierge Room Golf/Spa


View -Oceanview

Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total

No kids are allowed in this category.

Additional Amenities- *In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Espresso/American coffee maker
*Alarm clock/radio/IPod dock
*Nightly petit fours
*Pillow menu
*Turndown service
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)
****************************************
*Golf/Spa package includes one round of golf OR one select spa treatment per adult per night.
*Transportation to and from the Moon Palace Spa & Golf Club. Rounds of golf include beverages, snacks, and a shared cart.
*Guests are able to choose one of the select spa treatments:
-Aroma Reflexology (50min)
-Sport Massage (50min)
-Zen Shiatsu (50min)
-Invigorating leg & foot massage (25min) and refresher facial (25min)
-Face, head, and shoulder accupressure (25min) and refresher facial (25min)
-Body scrub (25min) and manicure or pedicure (25min)
*Tee times and spa treatments are subject to space and availability and can only be reserved (90) days prior to client's arrival. Golf reservations can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com or by fax at 01152-998-193-2011.
*All adults sharing the room must pay the golf/spa package as it cannot be sold separately. Golf/spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Unused rounds of golf or spa treatments are non-refundable. Children ages 13-17 may purchase golf or spa packages at the resort, but must pay adult rates.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Honeymoon Suite


View -Oceanview

Bedding-1 king bed

Occupancy limits- Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Additional Amenities -
*In-room wine and fruits
*Seating area
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Honeymoon Suite Golf


View -Oceanview

Bedding-  1 king bed

Occupancy limits- Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Additional Amenities-
*In-room wine and fruits
*Seating area
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
****************************************
*Golf package for adults 18 and over includes: Unlimited rounds of golf per adult per stay (non-transferable), transportation to and from the Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart.
*Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011.
*All adults sharing the room must pay the golf package rate as it cannot be sold separately. Unused rounds of golf are non-refundable.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Honeymoon Suite Golf/Spa


View -Oceanview

Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total

No kids are allowed in this category.

Additional Amenities  - *In-room wine and fruits
*Seating area
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
****************************************
*Golf/Spa package includes one round of golf OR one select spa treatment per adult per night.
*Transportation to and from Moon Palace Spa & Golf Club. Rounds of golf include beverages, snacks, and a shared cart.
*Guests are able to choose one of the select spa treatments:
-Aroma Reflexology (50min)
-Sport Massage (50min)
-Zen Shiatsu (50min)
-Invigorating leg & foot massage (25min) and refresher facial (25min)
-Face, head, and shoulder accupressure (25min) and refresher facial (25min)
-Body scrub (25min) and manicure or pedicure (25min)
*Tee times and spa treatments are subject to space and availability and can only be reserved (90) days prior to client's arrival. Golf reservations can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com or by fax at 01152-998-193-2011.
*All adults sharing the room must pay the golf/spa package as it cannot be sold separately. Golf/spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Unused rounds of golf or spa treatments are non-refundable. Children ages 13-17 may purchase golf or spa packages at the resort, but must pay adult rates.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Room - Resort View


View -Resort view

Bedding-1 king or 2 double beds

Occupancy limits- Maximum 4 adults, 2 children, 4 total.

Family Policy- Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

6/1/14-8/31/14 -  Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adult. Children ages 4-17 are surcharged.

Effective from 12/24/14-12/23/15-Maximum 4 adults, 2 children, 5 total including infants.

Additional Amenities -*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Oceanview


Bedding -1 king or 2 double beds

Occupancy limits- Maximum 4 adults, 2 children, 4 total.

Family Policy- Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-17 are surcharged.

6/1/14-8/31/14 - Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4-17 are surcharged.

Effective from 12/24/14-12/23/15-Maximum 4 adults, 2 children, 5 total including infants.
 

Additional Amenities- In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Partial Oceanview


Bedding -1 king or 2 double beds

Occupancy limits- Maximum 4 adults, 2 children, 4 total.

Family Policy- Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-17 are surcharged.

6/1/14-8/31/14 - Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4-17 are surcharged.

Effective from 12/24/14-12/23/15-Maximum 4 adults, 2 children, 5 total including infants.

Additional Amenities  - *In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Partial Oceanview Golf


Bedding -1 king or 2 double beds

Occupancy limits- Maximum 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-17 are surcharged.

Additional Amenities- *In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

******************************************
*Golf package for adults 18 and over includes: Unlimited rounds of golf per adult per stay (non-transferable), transportation to and from the Moon Palace Spa & Golf Club, beverages, snacks, and a shared cart.
*Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011.
*All adults sharing the room must pay the golf package rate as it cannot be sold separately. Unused rounds of golf are non-refundable. Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Partial Oceanview Golf/Spa


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4-17 are surcharged.

Additional Amenities- *In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
****************************************
*Golf/Spa package includes one round of golf OR one select spa treatment per adult per night.
*Transportation to and from the Moon Palace Spa & Golf Club. Rounds of golf include beverages, snacks, and a shared cart.
*Guests are able to choose one of the select spa treatments:
-Aroma Reflexology (50min)
-Sport Massage (50min)
-Zen Shiatsu (50min)
-Invigorating leg & foot massage (25min) and refresher facial (25min)
-Face, head, and shoulder accupressure (25min) and refresher facial (25min)
-Body scrub (25min) and manicure or pedicure (25min)
*Tee times and spa treatments are subject to space and availability and can only be reserved (90) days prior to client's arrival. Golf reservations can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com or by fax at 01152-998-193-2011.
*All adults sharing the room must pay the golf/spa package as it cannot be sold separately. Golf/spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Unused rounds of golf or spa treatments are non-refundable. Children ages 13-17 may purchase golf or spa packages at the resort, but must pay adult rates.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Cielo Bar- Lobby bar

Aquabar- Pool & snack bar. Moonlight bar service.

Luna Lounge- Lounge bar w/ Thai hors d'oeuvres.


Various Restaurants

Cafe del Mar- Breakfast and lunch International buffet. Mexican dinner buffet.

Terrazza- Italian dinner a la carte.

Momo- Oriental dinner a la carte.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club offers supervised activities for children ages 4-12.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    18 Holes
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    They are offered at Maroma Beach Club.
  • Pool
    There is 1 pool on site. Outdoor swimming pool with swim-up bar This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 0 tennis courts onsite. There are 0 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within a Mile of Property.

† Fees may apply

Funjet Promotions


Select a promotion to view details

Complimentary Tickets to Broadway on Ice!
Travel Dates:
12/22/2014 - 1/4/2015  
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Complimentary Tickets to Broadway on Ice!

Guests will receive up to two (2) complimentary tickets to attend Broadway on Ice at Moon Palace Golf Resort & Spa.

Featuring Olympic gold medalist Brian Boitano and Broadway star Fran D’Ambrosio,  guests have the opportunity to enjoy the beauty, grace, and artistry of figure skating performed to the music of such classic Broadway shows as Phantom of the Opera, Chicago, Cabaret, and Les Miserables.

Transportation will be available from Sun Palace, Beach Palace and Le Blanc Spa Resort for $15 and from Playacar Palace for $20 (round trip/per person).

Important information: Additional tickets are available for purchase upon arrival at Palace Vacation Planners desk or through Ticketmaster (prices vary).  Promotion is subject to change or may be discontinued without prior notice.  Tickets are non-transferrable to guests in other rooms, not redeemable for cash, and cannot be sold or exchanged under any circumstances.

 

Valid Booking Dates: Now - 1/3/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1,500 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2015  
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Up to $1,500 Resort Credit or Unlimited Golf


 

Guests will receive up to $1,500 towards tours, *golf, spa, premium wines and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.

All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

The resort credit is valid for the following:

Golf, Spa/Beauty Salon: Resort Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart.  Additional services may be available at the golf courses which may not be applicable towards this promotion.  Resort Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.
Full resort credit may not be used towards Spa.

Tours: Additional services within tours may not be applicable towards this promotion.  Subject to availability. Some restrictions apply.  Tours provided by Palace Vacation Planners.  Contact hotel for complete list of valid tours.  Not applicable to excursions provided by other operators. *All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall. Additional Dolphin Encounters are avilable for children under 8, but not applicable to the Resort Credit.

Romantic Dinner: Lobster and premium champagne for 2 adults.  Additional bottles of champagne incur an additional cost.

Upgraded Wine Selection: Wine selection available at all restaurants. Premium wine list is not available from room service menu.

Wedding Collections: Wedding dates and packages are subject to availability.  Resort Credit is redeemable towards the purchase of any Wedding Collection. Resort Credit cannot be applied towards optional services or extras. 3 to 4 nights stays may use entire resort credit for weddings. For guests staying 5 or more nights maximum amount to be used is $1,500.

The resort credit is NOT valid for the following:
-Purchases at gift shops, Romance honeymoon package, Deluxe honeymoon package, Ultra Romance honeymoon package, Golf Tour package

Added-values are per room, per stay, and have no cash value.
A minimum stay of 3 nights will receive up to $500 Resort Credit.
A minimum stay of 4 nights will receive up to $750 Resort Credit.
A minimum stay of 5-8 nights will receive up to $1,500 Resort Credit.
A minimum stay of 9-11 nights will receive up to $2,000 Resort Credit.
A minimum stay of 12 nights or more will receive up to $2,500 Resort Credit.

Unused resort credits can be valid for up to 1 year from check out date and is transferrable once to one guest. Unused resort credit option is only available for check ins as of Dec. 24, 2013. Unused credits for check ins prior to Dec. 24, 2013 are non-refundable and not transferrable.

All services and products are subject to availability. Group restrictions may apply.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

Additional important information:  Resort Credit is not transferrable from room to room when part of a group or with another reservation that has the same dates and Resort Credit used towards Spa cannot be transferred to another room.

*Note: Transportation to Riviera Cancun Golf Club is not included, but available for an additional fee.  Applies to both the Unlimited Golf package and Resort Credit package.

Valid Booking Dates: Now - 1/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


International Calls Included with Resort Credit!
Travel Dates:
Now - 12/23/2014  
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International Calls Included with Resort Credit!

Guests may utilize the Resort Credit to apply to international call charges.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

 

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Unlimited Phone Calls
Travel Dates:
Now - 12/23/2014  
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Unlimited Phone Calls

Palace Resorts is now offering unlimited phone calls to Mexico, continental USA and Canada to all guests. All calls must be made from your assigned room.
Other international calls will be charged at a special rate. If unused, this service can not be exchanged for a cash value.

Unlimited calls Excludes the following:

  • Calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
  • 800 number phone calls
  • Calls through and outside operator
  • Collect calls
  • Calls using other phone companies
  • Calls to cell phones within Mexico

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Package
Travel Dates:
Now - 12/23/2014  
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Anniversary Package

Couples celebrating their anniversary will receive a mini cake.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
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Anniversary Welcome Gift

Couples celebrating their anniversary with us will receive:

  • Bottle of sparkling wine
  • Fruit Basket
  • Romantic Candlelight Dinner at select restaurants
  • Late check-out until 3:00pm (upon request and subject to availability)

To receive this offer, just enter ANNIVERSARY in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important information: Proof of marriage is required upon check in. Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Complimentary Vow Renewal Package
Travel Dates:
Now - 12/23/2015  
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Complimentary Vow Renewal Package

The Vow Renewal package includes:

• Vow renewal ceremony location
• Justice of the Peace or minister
• Chocolate colored ceremony structure with ivory spun fabric and white orchid floral applique
• Silver branches for front of ceremony structure
• Chocolate colored ceremony podium with two daisy floral spheres as table decor
• 30 white avant-garde chairs
• Flower bouquet of 12 roses available in red, white, ivory or pink
• Matching rose boutonniere
• Cake for 30 guests
• Domestic champagne during ceremony for up to 30 guests (4 bottles)
• Dinner reservations for the vow renewal party (up to 30 guests)
• Breakfast in bed the morning after the ceremony
• CD player available for ceremony
• Personal vow renewal ceremony planner
• Honeymoon Wishes vow renewal website and registry

** Package inclusions cannot be exchanged for additional services. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, go to weddings.palaceresorts.com  or call 1.877.PAL.4.WED.  Prices and packages are subject to change without notice.

* Minimum 3 night stay is required. Vow renewal package must be reserved at least 7 days prior to arrival; package does not apply if requested onsite. Couple must arrive at least 3 working days in advance.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Complimentary Wedding Package
Travel Dates:
Now - 12/23/2015  
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Complimentary Wedding Package

Couples can enjoy a free civil* or symbolic wedding package.  (Symbolic weddings are not legally binding ceremonies.)
Inclusions:

• Wedding ceremony location
• Justice of the Peace or minister
• Chocolate colored ceremony structure with ivory spun fabric and white orchid floral applique
• Silver branches for front of ceremony structure
• Chocolate colored ceremony podium with two daisy floral spheres as table decor
• 30 white avant-garde chairs
• Bridal bouquet of 12 roses available in red, white, ivory or pink
• Matching rose boutonniere for groom
• Wedding cake for 30 guests
• $100  coupon redeemable for Dream Art (photography) packages of $700 to $1,999, or a $200 coupon redeemable for Dream Art packages of $2,000 or more.
• Domestic champagne during ceremony for up to 30 guests (4 bottles)
• Dinner reservations for the wedding party (up to 30 guests)
• Breakfast in bed the morning after the ceremony
• CD player available for ceremony
• Personal wedding planner
• Witnesses if required
• Free standard Honeymoon package
• Honeymoon Wishes wedding website and bridal registry

** Package inclusions cannot be exchanged for additional services. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, go to weddings.palaceresorts.com  or call 1.877.PAL.4.WED.  Prices and packages are subject to change without notice.

*A government/administrative fee will apply to all civil ceremonies. Minimum 3 night stay is required. Wedding package must be reserved at least 7 days prior to arrival; package does not apply if requested onsite. Bride and groom must arrive at least 3 working days in advance.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/23/2014  
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Exchange Privileges

Guests may stay one Palace Resort and play at all Palace Resorts. Participating resorts are:

  • Playacar Palace
  • Beach Palace
  • Sun Palace
  • Moon Palace
  • Cozumel Palace

Important Information: Palace resorts will provide regularly scheduled transportation on a daily basis to all properties located in the Cancun Hotel Zone. This means that Moon Palace guests can visit Cancun Hotel Zone properties including Beach Palace and Sun Palace and guests staying at any of the Cancun Hotel Zone properties also have included transportation to Moon Palace.

Please note ferry transportation to Cozumel is not included.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Package
Travel Dates:
Now - 12/23/2014  
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Honeymoon Package

Couples celebrating their honeymoon will receive the following:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • 2 honeymoon T-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 3:00pm (upon request and subject to availability)

To receive this offer, just enter "HNY" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  

Important Information: Honeymoon couples must present proof that their marriage date occurred less than 1 year prior to their arrival.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
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Honeymoon Welcome Gift

Couples celebrating their honeymoon will receive the following:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • 2 honeymoon T-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 3:00pm (upon request and subject to availability)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  

Important Information: Proof of marriage within 1 year of travel date is required upon check in. The complimentary honeymoon package is combinable with all Optional Honeymoon Packages. Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Vow Renewals
Travel Dates:
Now - 12/23/2014  
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Vow Renewals

Couples renewing their vows will receive:

  • Vow Renewal Planner
  • Vow Renewal ceremony location
  • Chocolate colored ceremony structure
  • Chocolate colored ceremony podium with floral decor
  • 30 white avant-garde chairs
  • Themed floral decor
  • Themed Bridal Bouquet and Boutonniere
  • Themed wedding cake for 30 persons
  • Justice of the Peace minister to perform legal, symbolic or vow-renewal ceremonies
  • Sparkling wine during ceremony
  • 1 dinner reservation for 30 persons (with standard restaurant decor)
  • Breakfast in bed the morning after the ceremony
  • CD system available for ceremony

 

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All meals and snacks
  • Domestic and imported beverages
  • 24 hour room service
  • Use of the facilities of all Palace Resorts in Cancun and Riviera Maya and Cozumel. Palace Resorts guests do not share exchange privileges at Le Blanc Resort - a day pass purchase is required. (Transportation is not included.)
  • Non-motorized water sports at select locations
  • Wireless internet
  • 24 hour room service
  • Daily and nightly entertainment
  • Taxes and gratuities

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/24/2014 - 12/23/2015  
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All Inclusive Amenities

The All-Inclusive program includes the following amenities:

  • Top Shelf Drinks
  • Non-motorized Water Sports
  • 24-hour Room Service
  • Unlimited Long Distance Calls
  • Wireless Internet
  • Day Care
  • Exchange Privileges
  • Transportation from and to the resorts

Important information: Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Fraccionamiento Playacar, Bahia del Espiritu Santo Esq. Abraira de Arriva  
Playa Del Carmen, QR 77760
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Golf, Luxury, Nightlife, Romance, Spa, Wedding


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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