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Creating an atmosphere ideal for fun in the sun, this all-suite, adults-only resort provides an ideal setting for romantic retreats and unforgettable Mexican getaways. A diverse selection of restaurants is sure to tantalize your palate, while daily and nightly activities, invigorating spa services and an entertaining fiestas are sure to please. Escape the average during stays at this sunny, oceanfront resort.

Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.

Location: Riviera Maya - Beach
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.




Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  5 Days prior to arrival. 
    Late Cancellation Penalty: 50% of balance due
    Applies: Sunday - Saturday(5/1/2014 - 12/23/2014)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 1/1/2015)

  • Cancellation Deadline:  7 Days prior to arrival. 
    Late Cancellation Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/2/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 1 Night
    Applies: Sunday - Saturday(1/9/2014 - 12/23/2014)
  • Early Departure Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
No Show Policy
  • No Show Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/9/2014 - 12/23/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 1/1/2015)
  • No Show Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/2/2015 - 12/23/2015)
  • Cancun, Mexico (CUN): 15 miles
    • Shuttle †
  • Year Built: 2007
  • Floors: 3
  • Accessible rooms: 8
  • Total rooms: 540

† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
  • VALENTIN’S COMPLIMENTARY WEDDING PACKAGE:
    Reservations at the Valentin Imperial Maya, for a minimum booking of more than 8 rooms for a minimum of 4 nights at Emerald category or more is required to receive this complimentary package.

    This complimentary package includes:
    -All document arrangements
    -Judge or Minister
    -Pre-arrival concierge service by your wedding coordinator
    -Choice of wedding ceremony location: magnificent chapel, romantic gazebo or on the beach
    -Bridal bouquet
    -Groom's boutonniere
    -Wedding arrangments by our wedding coordinator
    -Press service of the wedding dress and groom's tuxedo/suit
    -Complimentary room for the groom the night before the wedding (based on availability)
    -Wedding Cake (serves up to 16 registered hotel guest attending the wedding)
    -In-room breakfast served the morning after the wedding for the Bride and groom
    -Late check out up to 1:00pm (applies to Bride and Groom’s suites, base on availability amd must be requested in advance)
    -Rose petals as decor in the room (Bride & Groom)
    -Sparkling wine for wedding  toast (serves up to 16 registered hotel guest attending the wedding)
    -Romantic dinner in one of our specialty Restaurants (Bride & Groom only)
    -20% discount on massages inthe “SPA” (applies to maximum 16 registered hotel guest attending the wedding)

    Valentin's Moonlit memories , Star Love and Heavenly moments wedding packages
     wedding package are available at an additional price. Please contact the hotel for more information.

    LEGAL REQUIREMENTS FOR MARRIAGES BETWEEN FOREIGNERS:
    PASSPORTS (BRIDE & GROOM MUST HAVE VALID PASSPORTS)
    TOURIST CARDS (it is given to every foreigner on the flight to Mexico).
    BLOOD TEST (to determine blood type, HIV, RH factor and Venereal diseases) – by law this must be done in Mexico at the Hotel Medical Center, it costs: US $334.00 per couple.     
    WITNESSES you need four (4) witnesses with their picture Passport and their Tourist Card for your wedding. They need to be here at the latest three working days prior to the wedding.
    If one of you is divorced
    DIVORCE CERTIFICATE It is necessary to be divorced at least one year prior to your Civil Ceremony in Mexico. This is a government law and there are absolutely no exceptions here. 
    GROOM DIVORCE: If the groom is divorced, no additional documentation is needed.
    BRIDE DIVORCE:
    1st OPTION: If the BRIDE is divorced (must be for one 1 year before remarrying) and her passport is under her maiden name, no additional documentation is needed. If the bride’s passport is under her ex-husbands last name then she must have her birth certificate.
    The birth certificate must also have an Apostille Seal and be translated into Spanish by an official translator here in Mexico. For information on how to obtain the Apostille document please contact the Secretary of State Office.
    2nd OPTION: The BRIDE can use the passport with his ex-husband last name.

  • Business Services†
  • Internet Access

† Fees may apply

Deluxe Junior Suite


View :- Garden view

Bedding :-1 King or 2 Double beds

Occupancy limits :-3 adults, 0 children, 3 total.

Additional Amenities:
-Vanity mirror
-Hydro massage bathtub
-Scale
-Phone in bathroom
-Ceiling fan
-I-Pod dock
-Full marble bathrooms
-Umbrella
-Beach towels

Jr Suites with balcony or terrace with garden view. Equipped with either two double beds or one king. Perfect for friends/family because of its total privacy between the bedroom and bathroom.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Silver Junior Suite


View:- Garden view

Bedding : 1 King bed

Occupancy limits : 2 adults, 0 children, 2 total.

Additional Amenities :
-Double Vanity
-Jacuzzi for two
-Scale
-Bathrobes & Slippers
-Phone in bathroom
-Ceiling fan
-I-Pod dock
-Turn down service
-Full marble bathrooms
-Umbrella
-Beach towels
-Turn down

Equipped with one king size bed, it offers a romantic ambiance with a double Jacuzzi separating the bedroom from the bathroom. A beautifully appointed junior suite for guests who like to be close to the restaurants, lobby and pool.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Golden Junior Suite


View : Pool view

Bedding : 1 King or 2 Double beds

Occupancy limits : 3 adults, 0 children, 3 total.

Additional Amenities:
-Double Vanity
-Jacuzzi for two
-Scale
-Separate toilet with bidet
-Phone in bathroom
-Pillow Menu
-Full marble bathrooms
-Phone in bathroom
-Umbrella
-Beach towels

Jr Suites with balconies overlooking the pool. Located in buildings 6, 7, and 8, these large Junior Suites offer two double beds or one king on the second floor (closed bathroom concept). Bathroom equipped with an oval double Jacuzzi and bidet. Large sitting area with a 2nd TV. These ideally situated Jr suites have a pool view, but also overlook a lagoon bounding with birds and nature. Perfect for the person who likes to have a coffee or drinks on the balcony and enjoy the sounds and sights of the resort.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Telephone
  • Turn down service
  • TV

Emerald Junior Suite


View : Ocean front location, view may be obstructed by vegetation and is not guaranteed

Bedding : 1 King bed

Occupancy limits : 2 adults, 0 children, 2 total.

Additional Amenities:
-Double Vanity
-Over sized Jacuzzi
-Scale
-Bathrobes & Slippers
-Separate toilet with bidet
-Phone in bathroom
-Ceiling fan
-I-Pod dock
-Pillow Menu
-Turn down service
-Full marble bathrooms
-Umbrella
-Beach towels

The ultimate in romance is incorporated by a huge tile Jacuzzi in the corner of the junior suite. Bathroom has a separate toilet area with a bidet for total privacy. Perfect for the guests looking to spend a lot of time enjoying their suite and those who prefer to be closer to the beach.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

One Bedroom Diamond Suite


View :  Garden view

Bedding : 1 King bed

Occupancy limits : 3 adults, 0 children, 3 total.

Additional Amenities :
-Full marble bathrooms
-Vanity mirror
-Scale
-Umbrella
-Beach Towels
-Valentin Privilege Package

Large suite has a separate living room with sofa-bed and a roof terrace. All Suites have King size bed only and one bathroom with double Jacuzzi. Living room features a second TV with Dolby surround sound and a dining space. Perfect for the guest looking for extra service and personal attention. Suites offer the same services but are not identical and have a different room distribution.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Ceiling fan
  • DVD player
  • Free newspaper
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Phone in bathroom
  • Safe
  • Separate Living and Sleeping Area
  • Slippers
  • Telephone
  • Turn down service
  • TV

One Bedroom Imperial Suite Privilege


View : Garden view

Bedding : 1 King bed

Occupancy limits : 3 adults, 0 children, 3 total.

Additional Amenities:
-Roof terrace
-Private and furnished super sized terrace with outdoor Jacuzzi for two
-In room hydro massage bathtub for  two
-Scale
-Separate toilet with bidet
-Pillow Menu
-Valentin Privilege Package

Large suite with separate living room with sofa-bed. Roof terrace is complete with outdoor hot tub. Located in buildings 2 – 8, these corner units provide impressive views of the Resort. All Imperial Suites have King bed only and two bathrooms, one with a double Jacuzzi. Living room features a second TV with Dolby surround sound and a dining area. Perfect for the guest looking for the ultimate in luxury, service and personal attention. Suites offer the same services but are not identical and have a different room distribution.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Ceiling fan
  • Double vanity
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Phone in bathroom
  • Safe
  • Separate Living and Sleeping Area
  • Slippers
  • Telephone
  • Turn down service
  • TV


† Fees may apply
Various Lounges/Bars

- 1 bar at the meandering swim-up pool
- 2 swim-up bars at main pool area
- 2 beach bars
- Main Lobby Bar
- Plaza Espana Bar
- Sports & Music Bar
- Cigar Bar
- Theater Bar


Various Restaurants

- The Corner - More than a dinner, a unique dining experience ($)
- Le Marche - International buffet breakfast and lunch
- Il Olivo Italian restaurant - a la carte dinner
- L’Alsace French Restaurant – a la carte dinner
- Ginger Japanese restaurant - a la carte dinner
- La Hacienda Mexican restaurant - a la carte dinner
- Taman Sari Indonesian restaurant - a la carte dinner
- Mar y Tierra beach restaurants - a la carte breakfast and buffet lunch. They become 2 a la carte restaurants for dinner: Tierra Steak House Grill and Mar Sea Food Grill (lobster available for an additional charge)

No reservations required for restaurants. Dress code is required:
Day time:  Dress, shorts or jeans, swimwear must be dry and covered. No bare feet.
Evening: There are two dress codes according to the different restaurants and bars as follows:
Casual - Dresses, blouses, skirts, dress shorts, dress bermudas or jeans with casual tops or t-shirts. Sneakers, tennis shoes, or dress sandals (no flip flops). No sleeveless shirts for men.
Casual Elegance - Ladies: Dresses, blouses, skirts, dress, jeans (not torn or ragged), capri pants, dress Bermudas, dress shoes, elegant sandals.
 Gentlemen: Long pants required, can be dress jeans (not torn or ragged). Dress or casual shirt (with collar and sleeves) with dress shoes, dress sandals with covered toes or loafers.
Beachwear, sportswear, shorts, sleeveless shirt, baseball caps, tennis shoes or sandals are not allowedSome restaurants may only operate on select schedules.

Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Choices of regular menu, Sushi Bar or Tepanyaki table (Hibachi Grill) for 10 guests; Tepanyaki tables require reservation, contact the Concierge Desk.


  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
  • Pool
    There are 3 pools on site. One meandering swim-up pool with 3 islands, each with its own swimming pool. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    SPECIAL “FIESTAS”: Do not miss the thematic nights every week including entertainment under the stars (outdoor, subject to weather conditions)
  • Tulum: 15 miles
    • Shuttle †
  • Chichen Itza
    • Shuttle †

† Fees may apply
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Funjet Promotions


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Up to $350 Resort Credit!
Travel Dates:
Now - 12/23/2014  
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Up to $350 Resort Credit!

Guests staying a minimum of 3 nights will receive up to $350 Resort Credit to include:

$200 in Deluxe Junior Suite & Deluxe Junior Suite Privilege per room - $50 telephone calls; $50 upgrade; $50 romantic dinner: $50 massages

$250 in Silver Junior Suite & Silver Junior Suite Privilege per room - $50 telephone calls; $75 upgrade; $75 romantic dinner: $50 massages

$300 in Golden Junior Suite, Golden Junior Suite Privilege, Golden Junior Swim Up Suite, and Golden Junior Swim Up Suite Privilege per room - $75 telephone calls; $75 upgrade; $75 romantic dinner: $75 massages

$350 in Emerald Junior Suite & Emerald Junior Suite Privilege per room - $75 telephone calls; $75 upgrade; $25 wine; $100 romantic dinner; $75 massages

Important Information: Resort Credit is non-refundable, non-transferable. It has no cash value. Not combinable with any other spa promotions. Other restrictions may apply.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Privilege Inclusion Amenities
Travel Dates:
Now - 12/23/2015  
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Privilege Inclusion Amenities

The privilege inclusion program includes the following amenities:

  • Private check-in and check-out at the Valentin Privilege Club
  • Pre arrival concierge services at privilege.vm@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Daily newspaper room delivery
  • Fruit platter & petit fours once per stay
  • In room fresh flowers once per stay
  • Bottle of sparkling wine upon arrival
  • Tailor made mini bar (Your selection of Premium drinks the Privilege Menu)
  • Beach bag
  • Lobster included at Lobster & Seafood Grill (no extra fees)
  • Restaurant reservations through the Privilege Lounge concierge if desired
  • Reserved lounge chairs under guest names at pool or beach

Exclusive access to Privilege Lounge that includs the following:

  • WIFI service
  • Concierge service
  • Ultra premium bar service
  • Snacks at Privilege Lounge

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/23/2015  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive the following:

  • Welcome letter
  • Fruit basket
  • Sparkling wine upon arrival
  • In-room breakfast the day after arrival
  • Honeymoon turndown service
  • 10% discount on all spa treatments
  • Romantic dinner with previous reservations

To receive this offer, just enter HONEYMOONERS in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Valid up to 90 days after the marriage.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Breakfast, lunch, dinner and snacks each day
  • Unlimited domestic beverage(fee apply for premium drinks)
  • Personalized check-in with welcome cocktail and refreshing towel
  • Room service(24 hrs)
  • Non-motorized water sports(1 hour per day per guest)
  • Free internet access in lobby
  • Daily activities
  • Nightly entertainment
  • Taxes & gratuities

 

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Federal 307 Chetumal Puerto Juarez Km 311 500  
Playa Del Carmen, QR 77710
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Diving, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 6815 reviews


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What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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