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Creating an atmosphere ideal for fun in the sun, this all-suite, adults-only resort provides an ideal setting for romantic retreats and unforgettable Mexican getaways. A diverse selection of restaurants is sure to tantalize your palate, while daily and nightly activities, invigorating spa services and an entertaining fiestas are sure to please. Escape the average during stays at this sunny, oceanfront resort.
Location: Riviera Maya - Beach
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.




Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  7 Days prior to arrival
    Late Cancellation Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/9/2014 - 4/30/2014)

  • Cancellation Deadline:  5 Days prior to arrival
    Late Cancellation Penalty: 50% of balance due
    Applies: Sunday - Saturday(5/1/2014 - 12/23/2014)

  • Cancellation Deadline:  14 Days prior to arrival
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 1/1/2015)

  • Cancellation Deadline:  7 Days prior to arrival
    Late Cancellation Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/2/2015 - 4/30/2015)

  • Cancellation Deadline:  5 Days prior to arrival
    Late Cancellation Penalty: 50% of balance due
    Applies: Sunday - Saturday(5/1/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 1 Night
    Applies: Sunday - Saturday(1/9/2014 - 12/23/2014)
  • Early Departure Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
No Show Policy
  • No Show Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/9/2014 - 12/23/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 1/1/2015)
  • No Show Penalty: 50% of balance due
    Applies: Sunday - Saturday(1/2/2015 - 12/23/2015)
  • Cancun, Mexico (CUN): 15 miles
    • Shuttle †
  • Year Built: 2007
  • Floors: 3
  • Accessible rooms: 8
  • Total rooms: 540

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business services
  • Children not allowed
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • VALENTIN’S COMPLIMENTARY WEDDING PACKAGE:
    Reservations at the Valentin Imperial Maya, for a minimum booking of more than 8 rooms for a minimum of 4 nights at Emerald category or more is required to receive this complimentary package.

    This complimentary package includes:
    -All document arrangements
    -Judge or Minister
    -Pre-arrival concierge service by your wedding coordinator
    -Choice of wedding ceremony location: magnificent chapel, romantic gazebo or on the beach
    -Bridal bouquet
    -Groom's boutonniere
    -Wedding arrangments by our wedding coordinator
    -Press service of the wedding dress and groom's tuxedo/suit
    -Complimentary room for the groom the night before the wedding (based on availability)
    -Wedding cake (for all memebers of the wedding party staying at the hotel)
    -Natural floral arrangement
    -Romantic champagne breakfast in bed the first morning after the wedding (Bride & Groom)
    -Late check out until 3:00 p.m. for Bride & Groom (upon request and availability)
    -Rose petals as decor in the room (Bride & Groom)
    -Welcome letter
    -Bottle of domestic champagne for the toast (for all memebers of the wedding party staying at the hotel)
    -Romantic dinner in one of our specialty Restaurants (Bride & Groom only)
    -Honeymoon turn-down service
    -15% discount on all “The Spa” treatments (for all memebers of the wedding party staying at the hotel)

    Valentin's “Unforgettable” wedding package and the “Once In a Lifetime” wedding package are available at an additional price. Please contact the hotel for more information.

    LEGAL REQUIREMENTS FOR MARRIAGES BETWEEN FOREIGNERS:
    Three working days prior to the event, both participants should present:
    1. Their "Tourist card" which is provided at the airport or point of entry.
    2. Original and copy of each party’s birth certificates translated by an authorized translation service
    3. Original (certified) of prenuptial health certificates. with blood type, venereal disease (including syphilis and HIV) and blood type (RH) dated no more than 15 days of the civil ceremony performed at a Mexican Lab Facility.
    4. Original passports and copies for both parties.
    5. Should either party be divorced or widowed, copies of each accrediting document.
    6. Original and copy of each witnesses official identification featuring age, address, nationality and parent’s nationality.
  • Business Services
  • Internet Access

† Fees may apply

One Bedroom Diamond Suite


View :-Pool or garden view

Bedding :- 1 King bed

Occupancy limits :- 3 adults, 0 children, 3 total.

Additional Amenities :-
-Roof terrace
-Separate toilet with bidet
-Pillow Menu

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • DVD player available at front desk
  • Free newspaper
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Phone in bathroom
  • Safe
  • Separate Living and Sleeping Area
  • Slippers
  • Telephone
  • Turn down service
  • TV

Golden Junior Suite


View :-Pool view

Bedding :-1 King or 2 Double beds

Occupancy limits :- 3 adults, 0 children, 3 total.

Additional Amenities :-Double Vanity
-Jacuzzi for two
-Scale
-Separate toilet with bidet
-Phone in bathroom
-2 Satellite TV's
-Pillow Menu
-Turn down service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Telephone
  • Turn down service
  • TV

One Bedroom Imperial Suite Privilege


View :-Pool or garden view

Bedding :-1 King bed

Occupancy limits :- 3 adults, 0 children, 3 total.

Additional Amenities :-
-Roof terrace
-Private and furnished super sized terrace with outdoor Jacuzzi for two
-In room hydro massage bathtub for two
-Scale
-Separate toilet with bidet
-Pillow Menu

VALENTIN PRIVILEGE PACKAGE
-Private check-in and check-out at the  Valentin Privilege Club.
-Pre Arrival Concierge services at:privilege.vim@valentinmaya.com
-Early check-in and late check-out (subject availability)
-Daily newspaper room delivery.
-Fruit platter & petit fours
-In room fresh flowers once per stay
-Bottle of Sparkling wine in room upon arrival
-Tailor made Minibar (Your selection of Premium drinks out of our Privilege Menu)
-Beach bag

-Lobster included at Lobster & Seafood Grill )no extra fees)

-Restaurant reservations through the Privilege Club concierge if desired
-Reserved lounge chairs under guests name at pool OR beach
-Exclusive access to privilege lounge (7:00 am – 11:00pm) with:
*Wi-Fi service
*Concierge service
*Ultra premium bar service
*Snacks at Privilege Lounge (17h-19h)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Double vanity
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Phone in bathroom
  • Safe
  • Separate Living and Sleeping Area
  • Slippers
  • Telephone
  • Turn down service
  • TV

Deluxe Junior Suite


View :-Pool or garden view

Bedding :-1 King or 2 Double beds

Occupancy limits :-3 adults, 0 children, 3 total.

Additional Amenities :-Vanity mirror
-Hydro massage bathtub
-Scale
-Bathrobes & Slippers
-Phone in bathroom
-Ceiling fan
-I-Pod dock

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Emerald Junior Suite


View :-Ocean front location, view may be obstructed by vegetation and is not guaranteed

Bedding :-1 King bed

Occupancy limits :-2 adults, 0 children, 2 total.

Additional Amenities :-Double Vanity
-Over sized Jacuzzi
-Scale
-Bathrobes & Slippers
-Separate toilet with bidet
-Phone in bathroom
-Ceiling fan
-I-Pod dock
-Pillow Menu
-Turn down service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Silver Junior Suite


View:-Pool or garden view

Bedding :-1 King bed

Occupancy limits :-2 adults, 0 children, 2 total.

Additional Amenities :-
-Double Vanity
-Jacuzzi for two
-Scale
-Bathrobes & Slippers
-Phone in bathroom
-Ceiling fan
-I-Pod dock
-Turn down service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

- 1 bar at the meandering swim-up pool
- 2 swim-up bars at main pool area
- 2 beach bars
- Main Lobby Bar
- Plaza Espana Bar
- Sports & Music Bar
- Cigar Bar
- "e;Martini"e; Bar
- Theater Bar


Various Restaurants

- Le Marche - International buffet breakfast and lunch
- Il Olivo Italian restaurant - a la carte dinner
- L'Alsace French restaurant - a la carte dinner
- Ginger Japanese restaurant - a la carte dinner (reservations required)
- La Hacienda Mexican restaurant - a la carte dinner
- Taman Sari Indonesian restaurant - a la carte dinner
- Mar y Tierra beach restaurants - a la carte breakfast and buffet lunch. They become 2 a la carte restaurants for dinner: Tierra Steak House Grill and Mar Sea Food Grill (lobster available for an additional charge)

No reservations required for restaurants. Dress code is required:
Day time:  Dress, shorts or jeans, swimwear must be dry and covered. No bare feet.
Evening: There are two dress codes according to the different restaurants and bars as follows
   Casual
Dresses, blouses, skirts, dress shorts, dress bermudas or jeans with casual tops or t-shirts. Sneakers, tennis shoes, or dress sandals (no flip flops). No sleeveless shirts for men.
   Casual Elegance
    -Ladies: Dresses, blouses, skirts, dress, jeans (not torn or ragged), capri pants, dress Bermudas, dress shoes, elegant sandals.
  -Gentlemen: Long pants required, can be dress jeans (not torn or ragged). Dress or casual shirt (with collar and sleeves) with dress shoes, dress sandals with covered toes or loafers.
Beachwear, sportswear, shorts, sleeveless shirt, baseball caps, tennis shoes or sandals are not allowedSome restaurants may only operate on select schedules.

Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
  • Pool
    There are 3 pools on site. One meandering swim-up pool with 3 islands, each with its own swimming pool. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    SPECIAL “FIESTAS”: Do not miss the thematic nights every week including entertainment under the stars (outdoor, subject to weather conditions)
  • Tulum: 15 miles
    • Shuttle †
  • Chichen Itza
    • Shuttle †

† Fees may apply

Funjet Promotions


Select a promotion to view details

Up to $350 Resort Credit!
Travel Dates:
5/1/2014 -12/23/2014  
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Up to $350 Resort Credit!

Guests staying a minimum of 3 nights will receive up to $350 Resort Credit to include:

$200 in Deluxe Junior Suite & Deluxe Junior Suite Privilege per room - $50 telephone calls; $50 upgrade; $50 romantic dinner: $50 massages

$250 in Silver Junior Suite & Silver Junior Suite Privilege per room - $50 telephone calls; $75 upgrade; $75 romantic dinner: $50 massages

$300 in Golden Junior Suite, Golden Junior Suite Privilege, Golden Junior Swim Up Suite, and Golden Junior Swim Up Suite Privilege per room - $75 telephone calls; $75 upgrade; $75 romantic dinner: $75 massages

$350 in Emerald Junior Suite & Emerald Junior Suite Privilege per room - $75 telephone calls; $75 upgrade; $25 wine; $100 romantic dinner; $75 massages

Valid Booking Dates: 3/14/2014 - 4/24/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $350 Resort Credit!
Travel Dates:
4/8/2014 -4/30/2014  
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Up to $350 Resort Credit!

Guests staying a minimum of 3 nights will receive up to $350 Resort Credit to include:

• $200 in Deluxe Junior Suite & Deluxe Junior Suite Privilege per room - $50 telephone calls; $50 upgrade; $50 romantic dinner; $50 massages

• $250 in Silver Junior Suite & Silver Junior Suite Privilege per room - $50 telephone calls; $75 upgrade; $75 romantic dinner; $50 massages

• $300 in Golden Junior Suite, Golden Junior Suite Privilege, Golden Junior Swim Up Suite, and Golden Junior Swim Up Suite Privilege per room - $75 telephone calls; $75 upgrade; $75 romantic dinner; $75 massages
  
• $350 in Emerald Junior Suite & Emerald Junior Suite Privilege per room - $75 telephone calls; $75 upgrade; $25 wine; $100 romantic dinner; $75 massages  

Valid Booking Dates: 4/8/2014 - 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.


Privilege Inclusion Amenities
Travel Dates:
2/14/2014 -12/23/2014  
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Privilege Inclusion Amenities

The privilege inclusion program includes the following amenities:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre arrival concierge services atprivilege.vm@valentinmaya.com
  • Early check-in and late check-out(subject to availability)
  • Daily newspaper room delivery
  • Fruit platter & petit fours once per stay
  • In room fresh flowers once per stay
  • Bottle of sparkling wine upon arrival
  • Tailor made mini bar(Your selection of Premium drinks the Privilege Menu)
  • Beach bag
  • Lobster included at Lobster & Seafood Grill(no extra fees)
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guest names at pool or beach

Exclusive access to Privilege Lounge that included the following:

  • WIFI service
  • Concierge service
  • Ultra premium bar service
  • Snacks at Privilege 

Valid Booking Dates: 2/14/2014 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
11/5/2013 -12/23/2014  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive the following:

  • Welcome letter
  • Fruit basket
  • Sparkling wine upon arrival
  • In-room breakfast the day after arrival
  • Honeymoon turndown service
  • 10% discount on all spa treatments
  • Romantic dinner with previous reservations

To receive this offer, just enter HONEYMOONERS in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Valid up to 90 days after the marriage.

Valid Booking Dates: 11/5/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
11/5/2013 -12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Breakfast, lunch, dinner and snacks each day
  • Unlimited domestic beverage(fee apply for premium drinks)
  • Personalized check-in with welcome cocktail and refreshing towel
  • Room service(24 hrs)
  • Non-motorized water sports(1 hour per day per guest)
  • Free internet access in lobby
  • Daily activities
  • Nightly entertainment
  • Taxes & gratuities

 

Valid Booking Dates: 11/5/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Federal 307 Chetumal Puerto Juarez Km 311 500  
Playa Del Carmen, QR 77710
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Diving, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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