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Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.
Location: Playa del Carmen - Beach
  • Riu does not allow Spring Break Customers
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
Minimum Age Condition: At least one person 25 years or older is required in every room February through April.   This excludes families traveling with young adults (of Spring Breaker age).The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring-break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2016 - 4/30/2017)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2015 - 12/23/2016)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2015 - 12/23/2016)
  • Cancun, Mexico (CUN): 37 miles
  • Year Built: 1997
  • Last Renovation: 2005
  • Accessible rooms: 4
  • Total rooms: 507

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
  • Please contact the hotel for additional information.

† Fees may apply

Standard


Bedding - 1 King bed or 2 double beds

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Suite


Bedding - 1 King bed or 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-"La Cantina" lobby bar
-"Mezcal" pavilion bar
-"Tequila" pavilion bar
-"El Templo" lounge
-"Tulum" and "Cozumel" swim-up bars


Various Restaurants

-"La Hacienda" restaurant with terrace
-"Shanghai" Asian restaurant
-"La Margarita" poolside restaurant
-Snacks 24 hours a day

Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen)

For additional lunch and snacks, a free choice from a selection of restaurants in the Riu Yucatan, Riu Playacar and Riu Tequila hotels.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini Club
    Different activities such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    windsurfing, snorkeling equipment, kayak
  • Pool
    There are 2 pools on site. Outdoor swimming pools This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Musical performances and Riu theme shows

† Fees may apply
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Funjet Promotions


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$35 Spa Credit
Travel Dates:
Now - 12/23/2016  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 18.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions!
Travel Dates:
Now - 12/23/2017  
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Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.             
• Small bottle of Tequila.
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request) 


To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 4/30/2017  
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Exchange Privileges

Daytime use of the following Riu properties: Riu Playacar and Riu Tequila.  Guests may use facilities at these resorts, including the beach, pools, and bars.  Guests may also enjoy lunch at any of the properties.  Restrictions apply and transportation is not included.  Consult hotel upon arrival for more information.

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 4/30/2017  
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All Inclusive Amenities

* Breakfast and lunch served buffet style   
* Dinner served buffet style or A la carte (reservations required for A la carte)   
* Snacks 24 hours a day   
* Unlimited beverages including local and imported beverages, 24 hours a day   
* Regularly restocked minibar and liquor dispenser   
* Sports and activities including: table tennis, volleyball, 1 introductory scuba diving lesson in pool, windsurfing, catamaran, kayaking, body boarding, snorkelling equipment, and gym.   
* Daytime entertainment program for children ages 4-7 and ages 8-12 at RiuLand (daily)   
* Daytime entertainment program for adults (daily)   
* Live music, shows or Riu evening program (daily)   
* Free entry to "La Pinata" discotheque and drinks (at Riu Tequila, open every night)   
* Taxes and tips   

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Paseo Xaman-ha Manzana 3, Lot 1  
Playa del Carmen, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Luxury, Nightlife, Romance, Snorkeling, Wedding
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