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Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.
Location: Playa del Carmen - Beach
  • Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
  • Parties in rooms are not allowed. Spring-break groups or unruly behavior is not allowed all year round at any property.
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:  No student groups under the age of 21 will be allowed during the months of March and April.  While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Minimum check in age is 18 (January through February) (May through December)
Minimum check in age is 21 (March through April)

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(5/1/2014 - 12/23/2014)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2014 - 4/30/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(5/1/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(11/20/2013 - 12/23/2015)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(11/20/2013 - 12/23/2015)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1997
  • Last Renovation: 2005
  • Accessible rooms: 4
  • Total rooms: 507

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Pool
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Children welcome
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.

† Fees may apply

Standard


Bedding -1 king or 2 double beds

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities-
Ceiling fan
Liquor dispenser (4 liquors)
Balcony or terrace

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Suite


Bedding -2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Additional living area
Ceiling fan
Liquor dispenser (4 liquors)
Balcony or terrace

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-"La Cantina" lobby bar
-"Mezcal" pavilion bar
-"Tequila" pavilion bar
-"El Templo" lounge
-"Tulum" and "Cozumel" swim-up bars


Various Restaurants

-"La Hacienda" restaurant with terrace
-"Shanghai" Asian restaurant
-"La Margarita" poolside restaurant
-Snacks 24 hours a day

Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen)

For additional lunch and snacks, a free choice from a selection of restaurants in the Riu Yucatan, Riu Playacar and Riu Tequila hotels.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini Club
    Different activities such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    windsurfing, snorkeling equipment, kayak
  • Pool
    There are 2 pools on site. Outdoor swimming pools This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Musical performances and Riu theme shows

† Fees may apply

Funjet Promotions


Select a promotion to view details

$35 Spa Credit
Travel Dates:
Now - 12/23/2014  
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$35 Spa Credit

The Spa credit is valid for:

Guests will receive a $35 USD Spa Credit at Renova Spa good towards massages of 80 minutes or longer.  Offer is valid per person, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Any unused portion will not be refunded. Gratuities, taxes and service charges not included.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


$35 Spa Credit
Travel Dates:
12/24/2014 - 12/23/2015  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 16.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


50% Off on Golf Rates!
Travel Dates:
Now - 12/31/2014  
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50% Off on Golf Rates!

The Golf Discount is valid for50% off golf rates at the El Manglar Golf Course.

Inclusions:

  • Round-trip transportation – minimum 2 people
  • Shared golf cart
  • 2 bottles of water
  • Fresh towels
  • Tees

Important information: To book appointments call (+52-984) 206-4043 or email golfrivieramaya@grupovidanta.com. Any unused portion will not be refunded. Guests are welcome to book with at least 24 hours in advance.

Valid Booking Dates: Now - 12/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Free Exchange Privileges
Travel Dates:
Now - 12/23/2015  
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Free Exchange Privileges

Guest staying at Riu Yucatan enjoy free access to all facilities at Riu Tequila and Riu Playacar, except for dinner restaurants.

Restrictions apply and transportation is not included. Consult the hotel upon arrival for more information.

Valid Booking Dates: Now - 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/23/2015  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive the following:

  • Surprise welcome gift in their room
  • King bed (subject to availability at time of departure)
  • Late check-out (subject to availability at time of departure)
  • Complimentary upgrade to next available room category (subject to availability and upon request)

To receive this offer, just enter Honeymoon in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Stay must be within 90 days of wedding. Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:
-All meals and snacks
-Nightly entertainment and daily activities
-Unlimited domestic beverages
-Non-motorized water sports
-As of Nov. 1, 2012 free WiFi in the lobby for 90 consecutive minutes per day. In room WiFi available at an additional cost.
-Taxes and gratuities

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/24/2014 - 12/23/2015  
Close

All Inclusive Amenities

The all-inclusive program includes the following amenities:
-All meals and snacks
-Nightly entertainment and daily activities
-Unlimited domestic beverages
-Non-motorized water sports
-As of Nov. 1, 2012 free WiFi in the lobby for 90 consecutive minutes per day. In room WiFi available at an additional cost.
-Taxes and gratuities

Valid Booking Dates: Now - 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Paseo Xaman-ha Manzana 3, Lot 1  
Playa del Carmen, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Luxury, Nightlife, Romance, Snorkeling, Wedding


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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