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Sleek and chic, Cancun’s ultra-modern Beach Palace offers a welcoming blend of service and style that is ideal for families, groups and active travelers alike. Overlooking the bright blue waters of the Mexican Caribbean, the Beach Palace is conveniently located in Cancun’s bustling Hotel Zone near restaurants, shopping and golf. While the resort’s superior selection of restaurants and bars, entertaining theme parties, upscale spa services and family-friendly amenities including a kid’s pool, activities program, ping pong and table games will keep guests of all ages entertained throughout their stay.
Location: Cancun - Beach
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • ***Important Information For Our Guests*** Guests must have at least one child and/or infant in the room in order to book the Family room categories. Any "adult only" reservations will not be honored.
  • Current Renovations: ***Important Information For Our Guests***: -Guests booking in any of the Family categories must have a minimum of 1 child age 4-17 in the room. Any "adult only" reservations will not be honored.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:  This hotel cannot guarantee a spring-break-free environment.

Transfer Policy: 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: 
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


***Important Information For Our Guests***

Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(4/9/2017 - 4/16/2017)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(2/12/2014 - 12/23/2016)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2016)
  • Cancun, Mexico (CUN): 30 miles
  • Year Built: 1985
  • Last Renovation: 2007
  • Accessible rooms: 2
  • Floors: 12
  • Total rooms: 287

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
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  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Elevators
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
  • Hold your ceremony in our Sky Terrace area for stunning ocean views and a wedding unlike any other in the Mexican Caribbean, or choose a beach wedding for a truly romantic experience. Our expert staff will help you plan a dream wedding and honeymoon, so you can enjoy your day and your guests without worry or stress.

    Visit www.weddings.palaceresorts.com for more information.

     


† Fees may apply

Deluxe Room Resort View


Bedding - 1 king or 2 double beds

Domestic Origin Bookings -

Occupancy limits- 4 adults, 2 children, 5 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International origin bookings -
Occupancy limits- 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 1 adult.

Occupancy Limits: 4 adults, 2 children, 5 total (including infants). A maximum of 2 children through age 3 stay free with at least 2 adults.

For TW - 6/1/16 - 8/17/16 & 6/1/17 - 8/17/17

Maximum of 2 children through age 3 stay free with at least 1 adult for above mentioned TW.

Occupancy Limits: 4 adults, 2 children, 5 total (including infants). A maximum of 2 children through age 3 stay free with at least 2 adults.

For TW - 6/1/16 - 8/17/16 & 6/1/17 - 8/17/17

Maximum of 2 children through age 3 stay free with at least 1 adult for above mentioned TW.

Additional Amenities
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Lagoonview


Bedding - 1 king or 2 double beds

Occupancy limits- Max 4 adults, 2 children, 5 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adult. Children 4-17 are surcharged. (Applies to domestic bookings only)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children 4-17 are surcharged. (Applies to International origins bookings only)

Effective from 12/24/15

Occupancy Limits: 4 adults, 2 children, 5 total (including infants). A maximum of 2 children through age 3 stay free with at least 2 adults.

For TW - 6/1/16 - 8/17/16 & 6/1/17 - 8/17/17

Maximum of 2 children through age 3 stay free with at least 1 adult for above mentioned TW.

Additional Amenities
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Oceanview


Bedding - 1 king or 2 double beds

Occupancy limits- Max 4 adults, 2 children, 5 total.

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 1 adult. (Applies to domestic bookings only)

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adult. Children 4-17 are surcharged. (Applies to International origins bookings only)

Occupancy Limits: 4 adults, 2 children, 5 total (including infants). A maximum of 2 children through age 3 stay free with at least 2 adults.

For TW - 6/1/16 - 8/17/16 & 6/1/17 - 8/17/17

Maximum of 2 children through age 3 stay free with at least 1 adult for above mentioned TW.

Additional Amenities - 
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Family Connections Luxury Suite


View - Lagoon view

Bedding -1 king bed and 2 double beds

For Travel dates:- 6/8/16 - 8/24/16 & 6/8/17 - 8/24/17.

Occupancy Limits:
4 adults, 4 children, 6 total  (including infant).  A maximum of 2 children through age 12 stay free with at least 1 adult.

Occupancy limits
- Max 4 adults, 4 children, 6 total.


Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities -The Family Connections Luxury Suite offers two connecting Superior Deluxe - Lagoon View rooms, one with a king bed for parents and the other with two double beds for the kids.

*In-room wine and fruits

*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*L'Oreal bath product
*Bathrobes and slippers including mini sizes for children
*XBox 360
*Selection of XBox games and DVD's upon request
*Fun in Sun bucket kit
*Kids special room service menu
*In-room family guide with activities schedule
*Turndown service


***Important Information For Our Guests***
Guests must have at least one child and/or infant in the room in order to book the Family room categories. Any "adult only" reservations will not be honored.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Video game player

Family Connection Luxury Suite with Nanny


Bedding - 1 king bed & 2 double beds

Occupancy limits -4 adults, 4 children, 6 total.

A maximum of 4 children through the age of 3 stay free of charge when sharing a room with at least 2 adults. 

Additional Amenities- Up to 3 hours complimentary nanny service for up to 2 children ages 2-17. 

Palace Resorts guarantees no less than 3 hours of nanny service for up to 2 children per room per day as long as scheduling requests is made at least 24 hours prior to service.  Specific scheduling requests and times will be honored based on availability at the time of reservations.  Reservations must be made directly at the resort upon check in.  Any additional hours /children will incur additional charges payable directly to the resort. The complimentary nanny services include the care of 2 children 2-17 years old.  The nanny service has no cash value and may not be refunded if unused or exchanged for other services.  Nanny services are non-transferable to any other Palace guest.  Nanny services are provided by Cancun Nanny Service.  Parents will be required to sign a Cancun Nanny Service standard release form and will be required to comply with Cancun Nanny Services' terms and conditions. 

Priority Access - Parents enjoy priority access to the Kids Club for faster drop off and easy pick up. 

Kiddie Concierge line - Kids have needs too. Palace Resorts offers younger guests a direct extension to the kids club where they can call and ask questions and make special request.

In addition to the superb family friendly amenities including XBOX with a menu of movies and videos, a signature welcome kit for children featuring a varity of beach toys, specialized bathroom amenities just for kids, bathrobes and slippers and  specialized kids menu in the minibar such as chocolate milk, candies and sweets and cookies during turndown service.


***Important Information For Our Guests***
Guests must have at least one child and/or infant in the room in order to book the Family room categories. Any "adult only" reservations will not be honored.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Safe large enough to accommodate a laptop
  • Shower only
  • Telephone
  • Turn down service
  • TV
  • Wireless internet connection

Concierge Room


View - Oceanview

Bedding - 1 king bed

Occupancy limits- Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

Additional Amenites - 
*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Espresso/American coffee maker
*Alarm clock/radio/Ipod dock
*Nightly petit fours
*Pillow menu
*Turndown service
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Lounge bar - Mezzanine floor - from 9:00 to 1:00am

Stadium Sport Bar - bar with multiple TVs screens from 9:00am to 1am.

POOL SNACK BAR- Snack and bar service from 9:00am - 5:00pm

Sky Bars (2) Rooftop swim up bars (located on the 14th floor) Snack & bar service from 11:00am - 5:00pm


Various Restaurants

Tequila- breakfast, lunch and dinner buffet.

Bocelli- Italian/Mediterranean cuisine for dinner a la carte.

Wok- Oriental cuisine a la carte for dinner.

La Terraza (on the terrace of Bocelli). lunch: fast cooked meals, a la carte, dinner: grilled fine cuts, a la carte

Some restaurants may only operate on select schedules. Some restaurants may require appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Beach Palace's Kids Club is for children between the ages of 4 to 12. Operation hours are from 10:00 a.m. to 5:00 p.m., and 7:00 p.m. to 8:00 p.m. Monday - Sunday. There is a maximum time in the club of 4 hours per day, per child.

    To participate in the Kids Club:
    Children must be registered by the parents at the public relations office
    All children will wear a wrist band
    There will be no diaper changing or bottle supervision
    No baby bags or medicines will be accepted
    No child that is obviously ill will be accepted

    Activities include hand crafts, drawing lessons, painting, sand castles, hide and seek, ice cream time, Nintendo 64, cinema, and a piñata party.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    3 Outdoor Hot Tubs
  • Motorized Water Sports†
    Non-motorized water sports available at Sun Palace and Wet 'n Wild marinas.
  • Non-Motorized Water Sports†
  • Outdoor pool
    • Heated pool
  • Pool
    There are 3 pools on site. This All-Inclusive resort is centrally located in the hotel zone and 15 minutes from downtown. Sit back, relax while the kids are being taken care of at our exclusive Kids Club. It features 287 air conditioned rooms with double whirlpools, 4 restaurants, swim up bars, non-motorized watersports, fitness center as well as daily and nightly entertainment. Enjoy the Palace Passport to Savings including unlimited selected tours to the area’s most famous attractions, a voucher for a spa treatment, car rental and golf. Golf Packages available. Exchange privileges at select Palace Resorts. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Golf†
    Golf Course located within 15 Miles of Property.
    • Free Shuttle
  • On-site Entertainment
    Scheduled theme parties or shows nightly.

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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Funjet Insiders Circle
Travel Dates:
Now - 12/23/2017  
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Funjet Insiders Circle

Funjet Prestige Club guests will receive the following added values as part of their stay:

Designated Check in area
Early check-in and late check-out (subject to availability)
VIP Access (Black Wristband upon check-in)
Welcome Letter
Beach towels in guestroom for use during stay
Welcome gift (varies per hotel)
Nightly petit fours OR on the night prior to departure a pastry or cake included with turndown service. 

Applicable promotions will display with your room selection. Some restrictions may apply.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
6/1/2016 - 8/31/2016  
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Kids Stay Free!

Up to 2 children under age 12 stay, play, and eat FREE with 2 adults!

Children 13-17 are surcharged.

Child ages must be reported on the reservation and proof of age will be required upon check-in.

In the event the age of the child is over 12 years at the time of check-in, the difference in rate will be charged upon check-in.

Valid Booking Dates: Now - 8/28/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2017  
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Up to $1500 Resort Credit or Unlimited Golf

Guests will receive up to $1500 in credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.  Detailed specifics of the resort credit will be provided upon check in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions.   Further details are available upon check in.  The resort credit will be subject to 16% taxes and fees for amounts redeemed.  Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid on check out. Transportation to Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2000 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2017  
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Up to $2000 Resort Credit or Unlimited Golf

Guests will receive up to $2000 in credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.  Detailed specifics of the resort credit will be provided upon check in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions.   Further details are available upon check in.  The resort credit will be subject to 16% taxes and fees for amounts redeemed.  Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid on check out. Transportation to Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2500 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2017  
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Up to $2500 Resort Credit or Unlimited Golf

Guests will receive up to $2500 in credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.  Detailed specifics of the resort credit will be provided upon check in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions.   Further details are available upon check in.  The resort credit will be subject to 16% taxes and fees for amounts redeemed.  Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid on check out. Transportation to Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2017  
Close

Up to $500 Resort Credit or Unlimited Golf

Guests will receive up to $500 in credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.  Detailed specifics of the resort credit will be provided upon check in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions.   Further details are available upon check in.  The resort credit will be subject to 16% taxes and fees for amounts redeemed.  Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid on check out. Transportation to Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $750 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2017  
Close

Up to $750 Resort Credit or Unlimited Golf

Guests will receive up to $750 in credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.  Detailed specifics of the resort credit will be provided upon check in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions.   Further details are available upon check in.  The resort credit will be subject to 16% taxes and fees for amounts redeemed.  Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid on check out. Transportation to Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
6/1/2017 - 8/31/2017  
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Kids Stay Free!

Up to 2 children 12 and under stay, play, and eat FREE with 2 adults!

Children 13-17 are surcharged.

Child ages must be reported on the reservation and proof of age will be required upon check-in.

In the event the age of the child is over 12 years at the time of check-in, the difference in rate will be charged upon check-in.

Valid Booking Dates: Now - 8/28/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon / Anniversary Welcome Gift
Travel Dates:
Now - 12/23/2017  
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Honeymoon / Anniversary Welcome Gift

Guests celebrating their Honeymoon or Anniversary with us will receive:

Mini cake
Bottle of sparkling wine
Complimentary dinner at select restaurants
Two  t-shirts
Breakfast in bed (upon request)
Guaranteed turndown service
Late check out until 6:00 PM (subject to request and availability)
To receive this offer, just enter "Honeymoon" or "Anniversary" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage within 1 year of travel date is required upon check in for Honeymoons. Upon arrival, you will be direct to the Honeymoon Desk to make all the arrangements.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2017  
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All Inclusive Amenities

The All-Inclusive program includes the following amenities:

• All meals and snacks -Domestic and imported beverages.
• Non-motorized water sports
• 24 hour room service.
• Daily and nightly entertainment.
• Complimentary Wireless Internet Access including Internet use (30 minutes) using resort's computers.
• Taxes and gratuities.

Important information:  Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Boulevard Kukulcan Km. 11.5, hotel zone  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Luxury, Nightlife, Romance, Spa, Wedding
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