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  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/18/2014 - 12/24/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 4/12/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(4/13/2015 - 7/9/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(7/10/2015 - 8/9/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/10/2015 - 12/23/2015)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 1974
  • Last Renovation: 2006
  • Floors: 7
  • Accessible rooms: 2
  • Total rooms: 296

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold†
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Hotel can arrange weddings on the beach and other outdoor areas. Wedding Coordinator is available. Consult hotel for proper arrangements.
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe Oceanview


Bedding :-2 double beds or 1 king bed

Occupancy Limits :-3 adults, 2 children, 4 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.

Exception - When 3 adults are booked - 0 children are allowed in the room.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Deluxe Beachfront Premier


Bedding :-2 double beds

Occupancy Limits :-3 adults, 2 children, 4 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.

Exception - When 3 adults are booked - 0 children are allowed in the room.

All rooms have balcony or terrace overlooking the ocean. These rooms are located in the Premiere building with direct access to the beach.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Royal Tower


Bedding :-2 double beds or 1 king bed

Occupancy limits :-3 adults, 0 children, 3 total

Children are not allowed in this room category.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Bar Fresco - By main pool area
Bar Premier - By infinity pool
Lobby Bar
Cafe Sole


Various Restaurants

*Cocay Cafe - Buffet breakfast, lunch, and dinner.

*El Oriental - A-la-carte breakfast and dinner.

*La Concha - A-la-carte lunch and dinner.

*Pizza Corner - By the sea

*El Jardin - Snacks by pool

*Cafe Sole - Offering fast and select foods. Serving gourmet coffee, pastries, sandwiches and ice cream. Open 24 hours.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site†
  • Hot tub
    1 Outdoor Hot Tub
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools on site. The pool area features an idyllic location surrounded by a pristine white sand beach, and the new magnificent infinity pool, overlooking the vast blue waters of the sparkling Caribbean. Spend quiet afternoons lounging within the outdoor Jacuzzi or on the Bali Beds This Property has Swim up Bars.
  • Spa†
  • Golf†
    Golf Course located within 10 Miles of Property.
  • Other Local Attractions
    Tours to Mayan ruins of Tulum, Coba and Chichen Itza.
    Tours to Xel-Ha and Xcaret eco-archeological parks.
    Yatch cruises to Isla Mujeres or Cozumel Islands.
    Bullfights.
    Entertainment and shopping centers.

† Fees may apply
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Funjet Promotions


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Kids Stay Free
Travel Dates:
Now - 12/23/2015  
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Kids Stay Free

Guests are allowed to have  up to 2 kids 6 and younger stay free of charge when sharing a guestroom with 2 adults!

Important information: At least 2 adults must accompany the children. Surcharges will apply to kids 7-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

-All meals and snacks
-24 Hour room service
-Unlimited domestic beverages
-Daily activities program during the day
-Non-motorized water sports
-Night entertainment
-Mini-bar stocked daily with soft drinks, beer, water
-Electronic safety deposit boxes
-Taxes and gratuities

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd Kukulcan Km 10.5, Zona Hotelera  
Cancun  77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Family, Nightlife, Shopping, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 3527 reviews
en-US-DMCAPolicy


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