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Step into an atmosphere of casual elegance and personalized service during visits to this inviting beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.
Location: Cancun - Beach
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • Check In: 3:00 PM
  • Check Out: 1:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Service Charges:
Maid - Additional fees apply, payable to hotel directly.
Bellman - Additional fees apply, payable to hotel directly.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   1 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/17/2014 - 12/18/2014)

  • Cancellation Deadline:   30 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/19/2014 - 1/3/2015)

  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 4/10/2015)

  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(4/11/2015 - 4/20/2015)

  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(4/21/2015 - 4/26/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/27/2015 - 7/3/2015)

  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(7/4/2015 - 8/16/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/17/2015 - 12/18/2015)

  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/19/2015 - 1/2/2016)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 4/10/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(4/11/2015 - 4/20/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(4/21/2015 - 4/26/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(4/27/2015 - 7/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(7/4/2015 - 8/16/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/17/2015 - 12/18/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/19/2015 - 1/2/2016)
  • Cancun, Mexico (CUN): 15 miles
  • Year Built: 1989
  • Last Renovation: 2010
  • Floors: 8
  • Accessible rooms: 1
  • Total rooms: 502

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • We are also proud to be part of Elite Wedding Collection by Beverly Clark were you could find information about us: http://www.eliteweddingcollection.com/location/1038/fiesta-americana-condesa-cancun.html
  • Business Services†
  • Internet Access

† Fees may apply

Deluxe Oceanview


1 king or 2 double beds

Occupancy limits - 3 adults, 3 children, 4 total (valid now through Jan 4, 2014)

Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults. (valid now through Jan 4, 2014)

Occupancy limits - 3 adults, 2 children, 4 total. (valid Jan 5, 2014 forward)

Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults. (valid Jan 5, 2014 forward)

 

Children 5 - 12 years old are surcharged.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Video game player
  • Video on demand
  • Wireless internet connection†

Superior Garden View


1 king or 2 double beds

Occupancy limits - 3 adults, 3 children, 4 total (valid now through Jan 4, 2014)

Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults. (valid now through Jan 4, 2014)

Occupancy limits - 3 adults, 2 children, 4 total. (valid Jan 5, 2014 forward)

Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults. (valid Jan 5, 2014 forward)
.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV
  • Wireless internet connection†

Master Suite


1 king

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults.

 Children 5 - 12 years old are surcharged.


- 844 sq. ft.
- Living area
- Dining area
- 2 full bathrooms

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Video game player
  • Video on demand
  • Wireless internet connection†

Superior


1 king or 2 double beds

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults.

Children 5 - 12 years old are surcharged.

- Lagoon, Garden or Pool views

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Telephone
  • TV
  • Video game player
  • Video on demand
  • Wireless internet connection†

Deluxe Sunset Lagoon View


1 king bed or 2 double beds

Occupancy limits - 3 adults, 3 children, 4 total (valid now through Jan 4, 2014)

Maximum of 3 children through the age of 4 stay free in existing beds with at least 1 adults. (valid now through Jan 4, 2014)

Occupancy limits - 3 adults, 2 children, 4 total. (valid Jan 5, 2014 forward)

Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults. (valid Jan 5, 2014 forward)

Children 5 - 12 years old are surcharged.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • TV
  • Video game player
  • Video on demand
  • Wireless internet connection†


† Fees may apply
Various Lounges/Bars

-Cevicheria
-Tapas Bar


Various Restaurants

-Kambu Restaurant
-Kalmia Restaurant
-Rosato Restaurant
-Mexicano Restaurant

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    -Kid's Club: For children 4-12 years old available 9:00 AM - 5:00 PM.

    -Teen's Club: Video games, 3D TV screens, modern music MTV, Internet, movies, computers.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools on site. -Swimming pool
    -Swimming pool (Adults Only)
    -Swimming pool (Children's Pool) This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Golf†
    Golf Course located within a Mile of Property.

† Fees may apply
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All Inclusive Amenities
Travel Dates:
Now - 12/21/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

All meals, snacks, and unlimited domestic and imported drinks, soft drinks and juices by the glass. (lobster and fine cuts, premium brands and by the bottle  are surcharged)
Mini-bar including soft drinks, bottled water and beer.  Coffeemaker with all the supplies replenished once a day.
Access to Fitness Center
Theatre
Daytime recreational activities programmed by the hotel in pool and beach areas.
Nightime recrational activities provided by the hotel in designated areas.
Fiesta Kids Club activities included for children age 4-12, including kids meals and beverages.  Outdoor and indoor activites.
Teens Club
Local phone calls from room and high speed wireless internet in public areas
All taxes and service charges included.

Valid Booking Dates: Now - 12/21/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Boulevard Kukulcan KM16.5  
Cancun, QR 77500
MEXICO

Experiences

All Inclusive, Beach, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 4196 reviews


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