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Create memories to last a lifetime during stays at this premier all-suite resort. Spend lazy days on the beach, and then spice things up with endless fun in the multilevel pool that features swim-up bars and cascading waterfalls. Families will love the offering of fun-filled children’s programs, while the selection of gourmet dining is sure to please every palate.
Location: Cancun - Beach
  • Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Hotel Deposit Requirements
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes
Included in vacation price

Service Charges
Maid - Additional fees apply, payable to hotel directly.
Bellman - Additional fees apply, payable to hotel directly.



Stay Requirements
  • Minimum night stay restrictions may apply.
    Applies: Sunday - Saturday(9/20/2012 - 1/4/2015)
Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  1 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: (7/17/2014 - 12/18/2014)

  • Cancellation Deadline:  30 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/19/2014 - 1/3/2015)

  • Cancun, Mexico (CUN): 30 miles
  • Year Built: 1990
  • Floors: 11
  • Accessible rooms: 2
  • Total rooms: 602

† Fees may apply
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators
  • Lounges/bars†
  • Parking†
  • Pool
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Children welcome
  • Concierge desk
  • Elevators
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Tour/sightseeing desk
  • Valet parking†
  • Water sports†
  • Please contact the hotel for additional information.

† Fees may apply

Grand Club Junior Suite


1 king or 2 double beds
Occupying the top two floors of the hotel, the exclusive Grand Club suites offer exclusive privileges not available to other guests, including access to the Grand Club Penthouse Lounge with roomy sitting areas, spectacular views, continental breakfast, daily hors d’oeuvres, and cocktails. Each unit features one large room with one king or two double beds and a step-down living area with sofa and chairs. Rooms have cordless phone with voicemail and 27-inch TV, fax, coffeemaker, safe and nightly turndown service. Room-service available 24 hours.
Occupancy limits - Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults. (Jan. 2, 2011 - Jan. 1, 2012)

Maximum of 2 children through the age of 17 stay free in existing beds with at least 2 adults. (Valid through Jan. 1, 2011)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Minibar†
  • Safe
  • Telephone
  • TV

Master Suite Oceanfront


1 king bed
This corner unit features one large room with one king bed and a partially separated living area with sofa and chairs. Private furnished balcony with panoramic ocean view. Large private terrace, ocean views, and patio furniture. Oversized marble bathrooms with jacuzzi, stall showers, dressing rooms, premium amenities, and double vanities. Cordless phones with voicemail, fax machines, and 27-inch TV, Internet access, CD player, coffeemaker, nightly turndown service and 24-hour room service.
Occupancy limits - Maximum 2 adults, 1 child, 2 total

Maximum of 1 child through the age of 12 stays free in existing beds with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Minibar†
  • Safe
  • Telephone
  • TV

Junior Suite Oceanview


1 king or 2 double beds
Thisunit features one large room with one king bed or two double beds and a step-down living area with sofa and chairs. Private balcony with a great view of the hotel pool and gardens, plus a partial view of the beach and ocean. Large marble bathroom with shower/tub combo, premium amenities, and vanity mirror. Cordless phone with voicemail, 27-inch TV, CD player, coffeemaker, safe, 24-hour room service and nightly turndown service.
Occupancy limits - Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults. (Jan. 2, 2011 - Jan. 1, 2012)

Maximum of 2 children through the age of 17 stay free in existing beds with at least 2 adults. (Valid through Jan. 1, 2011)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Safe
  • Telephone
  • TV

Junior Suite Oceanfront


1 king or 2 double beds
Spacious room with one king bed or two double beds and a step-down living area with sofa and chairs. Private balcony with commanding ocean view. Conservative decor with neutral colors, marble floors, and throw rugs. Large marble bathroom with shower/tub combo, premium amenities, and vanity mirror. Cordless phone with voicemail and 27-inch TV, Internet access, CD player, mini-bar, coffeemaker, fax, 24-hour room service and nightly turndown service.
Occupancy limits - Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults. (Jan. 2, 2011 - Jan. 1, 2012)

Maximum of 2 children through the age of 17 stay free in existing beds with at least 2 adults. (Valid through Jan. 1, 2011)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Minibar†
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Includes 3 swim-up bars.


Various Restaurants

Isla Contoy Coral Reef- Serving International and Continental cuisine with a Northern Italy theme. Lunch and Dinner only.
Vina Del Mar- Serving buffet breakfast and dinner. International cuisine
La Joya- Serving gourmet Mexican cuisine for dinner only
Sunset Bar- Serving a light lunch. Snack bar type of setting


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site†
  • Non-Motorized Water Sports†
  • Pool
    There is 1 pool on site.
  • Sauna†
  • Steam bath†
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Live entertainment nightly.

† Fees may apply
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Kids Stay Free

Guests are allowed to have children 12 and younger stay free of charge in existing beds when sharing a room with at least 2 adults.

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Valid Booking Dates: Now - 12/31/2014

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Kids Eat Free

Guests are allowed to have kids 12 and younger eat free from the children menu when accompanied by paying adults eating from the main menu.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

May be combined with any other special, promotion or discounted rates. *

Valid Booking Dates: Now - 12/31/2014

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Boulevard Kukulcan KM 9.5, Lote 6, Zona Hotelera  
Cancun, Quintana Roo  77500
MEXICO

Experiences

Beach, Dining, Family, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 2162 reviews


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