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I’m all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that’s cool as can be. But I’ve got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows – I always find plenty of fun stuff for parents to do while the kids are having fun. I’m like my sister resort, Oasis Palm – but a bit more upscale, with the extra amenities you’re looking for. I’m Mexican and proud of it: my dancing, dining and décor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone.

Location: Cancun - Beach
  • Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Student/Youth Resort Fee of $30.00 Per person will be charged and collected by the hotel at check-in. This fee is not included in your package price and is subject to change.
  • ***Student/Youth Resort Fee will be charged to any guest 24 years of age and younger traveling without legal parent/guardian. Fee must be paid in cash and is non-refundable.
  • Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2016 - 12/27/2016)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(6/24/2015 - 6/30/2017)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2015 - 6/30/2017)
  • Cancun, Mexico (CUN): 5 miles
  • Year Built: 2003
  • Total rooms: 345

† Fees may apply
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Business services†
  • Car Rental Services†
  • Child programs†
  • Children programs†
  • Children welcome
  • Concierge desk
  • Elevators
more (+)
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Business services†
  • Car Rental Services†
  • Child programs†
  • Children programs†
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room upgrade on availability†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Valet parking†
  • Water sports†
  • Please contact the hotel for additional information.
  • Business Services†

† Fees may apply

Standard


View: Rooms offer various views of the property, including the gardens, pool, ocean, or lagoon.

Bedding:1 king or two doubles. Bedding is on request basis only and can not be guaranteed.

Occupancy limits: 4 adults, 3 children, 5 total.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathroom amenities
  • Bathtub/shower combination
  • Blackout curtain
  • Cable television
  • Hairdryer
  • Minibar
  • Safe†
  • Tables and chairs
  • Telephone
  • Wireless internet connection†

Sunset View


Bedding:1 king or two doubles. Bedding is on request basis only and can not be guaranteed.

Occupancy limits: 4 adults, 3 children, 5 total.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathroom amenities
  • Bathtub/shower combination
  • Blackout curtain
  • Cable television
  • Hairdryer
  • Minibar
  • Safe†
  • Tables and chairs
  • Telephone
  • Wireless internet connection†

Ocean View


Bedding:1 king or two doubles. Bedding is on request basis only and can not be guaranteed.

Occupancy limits: 4 adults, 3 children, 5 total.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathroom amenities
  • Bathtub/shower combination
  • Blackout curtain
  • Cable television
  • Hairdryer
  • Minibar
  • Safe†
  • Tables and chairs
  • Telephone
  • Wireless internet connection†


† Fees may apply
Exterior Bars

• Beach Club
• La Bamba Bar
• Terraza Cantina
• Isla Mujeres
• Swim –Up Bar
• Sushi Bar


Interior Bars

• Tequila Lounge
• La Cantina
• Rincon Del Café
• Night Club


Various Restaurants

• Careyes
   o Mexican Gourmet
   o Serves dinner
   o Indoor
   o Formal dress code
   o Reservation required for dinner
   o Exclusive for Grand guests

• Las Palmas
   o Buffet & Rodizzio
   o Serves breakfast, lunch and dinner
   o Indoor
   o Casual dress code
   o Exclusive for Grand guests

• Aires del Norte
   o Norteno Grill
   o Serves  lunch and dinner
   o Indoor and outdoor seating
   o Casual dress code for lunch
   o Formal dress code for dinner
   o Reservation required for dinner
   o Exclusive for Grand guests

• Las Agaves
   o Guadalajara Restaurant
   o Serves dinner
   o Indoor and outdoor seating
   o Casual dress code
   o Reservation required
   o Exclusive for Grand guests

• Xtabentún
   o Buffet & Yucatan Corner
   o Serves breakfast, lunch and dinner
   o Indoor and outdoor seating
   o Casual dress code

• La Bamba
   o Veracruz Seafood
   o Open for lunch and dinner
   o Outdoor
   o Casual dress code
   o Reservation required for dinner

• Dos Lunas
   o Italian Corner
   o Serves breakfast, lunch and dinner
   o Indoor and outdoor seating
   o Casual dress code

• La Cantina
   o Mexican Tapas
   o Serves lunch and dinner
   o Indoor and outdoor seating
   o Casual dress code

• Isla Mujeres
   o Snacks
   o Open for lunch
   o Outdoor
   o Casual dress code

• Sushi Bar
   o Mexican Sushi Fusion
   o Open for lunch
   o Outdoor
   o Casual dress code


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite†
    The fully-supervised Kidd-O Zone offers 50,000 square feet of non-stop fun. Planned activities throughout the day for kids of all ages including arts and crafts, a game room and pool with waterslides, theater and disco. The kids can also enjoy their own buffet! Located at the Oasis Palm Beach Resort, next door. For Kids 12 years and under, kids from 3 years and under require parental supervision.
  • Direct access to a beach
  • Fitness center on-site†
  • Non-Motorized Water Sports
    Non-motorized water activities including kayaks, paddleboats and surfboards
  • Pool
    There are 2 pools on site.
  • Sauna†
  • Spa†
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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Kidd-O-Zone!
Travel Dates:
Now - 7/9/2018  
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Kidd-O-Zone!

The fully supervised Kidd-O-Zone offers 50,000 square feet of non-stop fun…. Here are some of the highlights:  
  
* Outdoor fun at our "Splash Zone", featuring a dedicated beach area with kid-sized lounge chairs, surfboards, and family cabanas. The pool area features a mini water park with activities including a water trampoline, climbing iceberg, pirate's ship with slides, splash area with mushroom fountain, and a special beach area with kid-sized sunbeds. For kids ages 3-6 years old there is a Pirates Beach Kid's Club with outdoor activities, and a wading pool with inflatable water tubes. For kids over 47" tall, there is a swimming pool with a slide. The outdoor space also includes an interactive playground with jungle gyms, slides, trampoline with bungee jumping, performances including clowns, comedy acts, dancers, and much more!  
* Be a pirate for a day! Just climb Jacob's ladder, settle in on deck, enjoy treasure hunts, etc. On Fridays enjoy a 2 hour cruise with your family on the pirate ship featuring contests, games, and a pirate's battle show.  
* Indoor fun including arts and crafts, face painting, foosball, a theatre complete with perfectly sized seating for movie screenings, puppet shows, songwriting workshops (see additional info below), ping-pong, karaoke, cooking lessons,  and more.  
* First Annual Songwriting Workshop - Are you 10+ years old and serious about making music? Make it part of your vacation! When Grand Oasis Cancun and The Pyramid at Grand Oasis celebrates its Country Music Festival, featured artists will visit the Grand Oasis Palm (June 24-25,2016) to host Songwriting Workshops for music-loving kids! Join seasoned talent manager Rick Barker and 20-year-old Nashville rising star Maddy Newton, who started performing when she was just 8! For an informative lesson in a group setting with one-on-one attention for everyone. Hone your singing, playing, and songwriting skills, get professional advice, and enjoy an awesome afternoon of magical musical fun!  
* A state of the art game room includes the latest technology for gamers including Xbox 360, Xbox Kinect, Wii, and PlayStation 4. You can also rent the games you love and play them right in your room. There is also a princess playtime room designed to bring their favorite story book fairy tales to life.  
* For the culinary inclined, Kidd-O-Zone also offers a play kitchen where future chefs can work side-by-side with skillfully trained chefs to learn how to prepare some of their favorite dishes.  
* Pirates del Caribe Food & Beverage Plaza is an outdoor marketplace where delicious treats await including an ice cream station, cookie and pastry station, and more. The plaza is also home to the child friendly versions of various restaurants such as Petit Mr. Wimpy, Petit Tacos, and Petit Happy Chicken, all of which feature favorites including mini hamburgers, tacos, and more.  
Important Information: Kidd-O-Zone is open daily from 9am-10 pm for kids ages 3-12.  Schedule of events and activities are subject to change without notice. Get your Kid's Kit when you check in.   

Valid Booking Dates: Now - 7/9/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Free Kids!
Travel Dates:
12/24/2016 - 7/9/2018  
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Free Kids!

Guests are allowed to have up to 2 Kids age 12 and under stay free of charge when sharing a room with 2 adults. Charges will apply to third child.

Important information: Some restrictions may apply.

 

Valid Booking Dates: Now - 7/9/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon & Anniversary Program
Travel Dates:
12/24/2016 - 7/9/2018  
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Honeymoon & Anniversary Program

Guests celebrating their honeymoon or wedding anniversary will receive the following:

• Priority check-in through the Oasis Plus desk with a tropical welcome cocktail

• Complimentary upgrade to best available accommodation (within reserved category) at time of check-in based on availability

• Discounted SMART car (insurance is mandatory and is not included)

• A fruit basket and a bottle of domestic sparkling wine in their room

• Special reservations for a romantic dinner with a bottle of house wine

 

 

Valid Booking Dates: Now - 7/9/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Oasis Runaway Program
Travel Dates:
Now - 7/9/2018  
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Oasis Runaway Program

Guests staying at The Grand Oasis Palm can visit other Oasis resorts for the day (except The Pyramid at Grand Oasis), having access to all food and beverage outlets and resort facilities at the same category level as booked.

Guests are required to visit the Oasis plus Desk (concierge desk) to make arrangements one day prior to visiting any other Oasis Resorts.

Transportation is not included but can be arranged.
 
Fees may apply for some live entertainment

Please note that this program will not be available at Oasis Cancun or Grand Oasis Cancun from 2/16/17-3/31/17; 4/11/17 - 4/16/17; 2/16/18 - 3/31/18; 4/11/18 - 4/16/18. Other blackout dates may apply.

Valid Booking Dates: Now - 7/9/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Grand Amenities
Travel Dates:
Now - 7/9/2018  
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Grand Amenities

The all-inclusive program includes the following amenities:

• All meals and snacks - daily breakfast buffets, lunch and dinner buffet or a la carte restaurants (Sian Ka'aan Beach Club not included)
• Unlimited domestic and imported beverages - alcoholic and non-alcoholic (additional charges may apply for premium beverages)
• 24-hour room service (delivery charge applies)
• Daily activities
• Nightly entertainment
• Beach Club  
• Kids Club for children ages 4-12
• Certain sports and multi-use court
• Gym
• Non-motorized watersports at hotel: Kayaks, aquatic bikes or snorkeling (transportation not included)
• Taxes and gratuities
• Important Information: Some restrictions may apply.

Valid Booking Dates: Now - 7/9/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Grand Plus Amenities
Travel Dates:
Now - 7/9/2018  
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Grand Plus Amenities

• All meals and snacks - daily breakfast buffets, lunch and dinner buffet or a la carte restaurants (Sian Ka'aan Beach Club not included)
• Access to Sian Ka’an Beach Club
• Unlimited domestic and imported beverages - alcoholic and non-alcoholic (additional charges may apply for premium beverages)
• Free WiFi in Room (Up to two devices per room)
• Upgraded Minibar with drinks and snacks refilled daily
• Daily Turn-Down Service
• Welcome Amenity upon Arrival
• Private Check-in and Check-out with Concierge
• Late Check Out (Subject to Availability)
• Private Beach Club with Bali Beds and Food and Drink Service
• VIP Lounge
• 24-hour room service (delivery charge applies)
• Daily activities
• Nightly entertainment
• Beach Club  
• Kids Club for children ages 4-12
• Certain sports and multi-use court
• Gym
• Non-motorized watersports at hotel: Kayaks, aquatic bikes or snorkeling (transportation not included)
• Spa Discounts of up to 20% on select services
• Taxes and gratuities
• Important Information: Some restrictions may apply.

Valid Booking Dates: Now - 7/9/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd. Kukulcan Seccion c. Lote 1  
Cancun, QR 77500
MEXICO

Experiences

Beach, Family
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TripAdvisor Traveler Rating

Based on 2458 reviews
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