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*Important* This hotel will be adults-only for travel 9/1/16 and forward (effective immediately).

Where care-free days and romantic, starry nights are met with personalized services and the finest of amenities, this premiere resort serves as an oasis of relaxation and romance for couples, honeymooners and guests celebrating an anniversary. Located in Playa Mujeres, just 30 minutes north of Cancun, comfort and luxury blend together seamlessly as guests are treated to a selection of gourmet restaurants and bars; opulent spa services; romantic wedding and honeymoon options; access to the beachfront Playa Mujeres Golf Club and spacious guest suites complete with sweeping views of the Caribbean, a private terrace and lounge bed, luxurious marble bathrooms and a room-service box to allow the utmost in privacy.

Location: Playa Mujeres - Beach
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline: 2-3 Days prior to arrival
    Cancellation Deadline:  
    Late Cancellation Penalty: 1 Night

    Cancellation Deadline: 0-1 Days prior to arrival
    Cancellation Deadline:  
    Late Cancellation Penalty: 100% of balance due

    Applies: Sunday - Saturday(4/24/2015 - 12/20/2016)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(4/24/2015 - 12/20/2016)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(4/24/2015 - 12/20/2016)
  • Cancun, Mexico (CUN): 20 miles
  • Year Built: 2008
  • Accessible rooms: 2
  • Floors: 4
  • Total rooms: 109

† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
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  • Accessible rooms
  • Bell staff/porter
  • Bicycle rentals†
  • Concierge desk
  • Elevators
  • Exercise gym
  • Golf, Offsite†
more (+)
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Bell staff/porter
  • Bicycle rentals†
  • Concierge desk
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Beloved's professional staff, superior catering options and breathtaking backdrops invite you to experience the Mexican wedding and honeymoon you’ve always imagined. To request more information about wedding packages, please contact: weddings@belovedhotels.com.
  • Business Services†

† Fees may apply

Junior Suite with Round Jacuzzi


View - Gardens or pools

Bedding - 1 king or 2 oversized twin beds, plus sofa bed in living area

Occupancy limits - 3 adults, 0 children, 3 total.

No children are allowed. This property is adults-only (effective 9/1/16).

Suite Description: Junior Suites with Round Jacuzzi offer 960 square feet with spacious living room area, a private round Jacuzzi, with indoor and outdoor access and private furnished balcony or terrace with breakfast table & lounge bed for 2.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

  • Air conditioning individually controlled in room
  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet
  • Weight scale

Swim Up Suite with Private Garden


View - Garden

Bedding- 1 king or 2 oversized twin beds, plus sofa bed in living area

Occupancy limits- 2 adults, 0 children, 2 total.

No children are allowed. This property is adults-only (effective 9/1/16).

Suite Description: Ground-floor Swim Up Suites are approximately 1,098 square feet and they offer direct pool access, living room area, private round Jacuzzi with indoor and outdoor access, and private furnished terrace and garden with breakfast table, sun beds, & lounge bed for 2.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet

Oceanview Junior Suite


View - Caribbean sea or pools

Bedding - 1 king or 2 oversized twin beds, plus sofa bed in living area

Occupancy limits- 2 adults, 0 children, 2 total.

No children are allowed. This property is adults-only (effective 9/1/16).

Suite Description: Oceanview Junior Suites are 960 square feet and offer integrated living room area, private round Jacuzzi with indoor and outdoor access, plus furnished balcony, and views of the Caribbean sea and pools.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet

Beachfront Casita Suite with Private Pool


View - Beach/Ocean

Bedding - 1 king bed, plus sofa bed in living area

Ocupancy limits - 2 adults, 0 children, 2 total.

No children are allowed. This property is adults-only as of 9/1/16.

Suite Description: Cozy beachfront casitas are approximately 1,098 square feet and are located on the ground floor just a few steps away from the beach. Amenities include your own private pool, integrated living room area, private round Jacuzzi with indoor and outdoor access, and terrace equipped with breakfast table and lounge bed for 2.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet

Two Story Beachfront Casita Suite with Plunge Pool


View - Beach/Ocean

Bedding - 1 king bed, plus sofa bed in living area

Occupancy limits - 2 adults, 0 children, 2 total.

No children are allowed. This property is adults-only as of 9/1/16.

Suite Description: Two-story Beach Casitas are approximately 1,200 square feet and offer a private rooftop terrace all for yourself, which includes a private plunge pool, shower and lounge bed for 2. This suite also includes an integrated living room, private round Jacuzzi with indoor and outdoor access, and a private furnished terrace with breakfast table and lounge bed for 2.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet

Oceanview Terrace Suite with Plunge Pool


View - Ocean

Bedding - 1 king bed, plus sofa bed in living area

Occupancy limits- 2 adults, 0 children, 2 total.

No children are allowed. This property is adults-only as of 9/1/16.

Suite Description: Oceanview Terrace Suites with Plunge Pool are 1,862 square feet and feature expansive private terrace with plunge pool, breakfast table, and lounge furniture. This suite also provides integrated living room area and private round Jacuzzi with indoor and outdoor access.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet

Oceanfront Penthouse Suite with Plunge Pool


View - Ocean Front

Bedding - 1 king bed, plus sofa bed in living area

Occupancy limits - 2 adults, 0 children, 2 total.

No children are allowed. This property is adults-only as of 9/1/16.

Suite Description: The Oceanfront Penthouse Suite is approximately 2,873 square feet features an expansive private terrace with plunge pool and separate living room area and private round Jacuzzi with indoor and outdoor access.

Living room features: residential-style decoration with separate half-bathroom and kitchette
-Private furnished terrace features: breakfast table, sun beds & sundeck with lounge bed for 2, and a private plunge pool with lounge bed.

Additional amenities:
-Radio/alarm clock with iPod connectivity
-Pillow menu
-A double shower for 2 (rainforest shower head, separate hand shower, and 3 spa jet showers)
-Bathroom scale
-VIP bathroom amenities
-Bathrobes and slippers for adults for use during your stay

Exclusive amenities:
-Special Jacuzzi decoration per stay (must be booking in advance through reception desk)
-Unlimited access to Aqua therapy circuit during stay (reservation required)
-Daily fresh fruit & petit fours in room
-iPad available for use during stay
-Express Laundry Service
-Private & free transfer service to and from the airport (must be arranged through reception)
-Butler service
-Packing and unpacking service
-One private dinner on the beach (reservation required in advance with reception)

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Voice mail
  • Walk-in closet
  • Water closet


† Fees may apply
Aroma Restaurant

Aroma Restaurant offers a variety of intense dishes in freshness, color and taste. Our service can either be served in a lifestyle ambience with the option of outdoors terrace or indoors urban décor. Breakfast, includes an exclusive variety of homemade products. You will be able to enjoy fresh coffee served in a French press, infused on your table, a healthy Caribbean fruit selection in many different presentations, option for Mexican and International hot dishes, homemade sweet bread, marmalades, and a vast variety of chutneys to accompany our generous Buffet Gourmet.

  • Cuisine: International
  • Meals: Breakfast, Dinner
  • Attire: Casual Elegance

El Mar Restaurant

Our restaurant's “al fresco” concept: wood oven and grill provide a perfect offer in a casual and laidback ambiance while you enjoy the stunning ocean views. A gourmet tasting breakfast is available every morning. Dishes such as tostadas, quesadillas, sandwiches, paninis, meat and fish grilled, brochettes and of course delicious thin crunchy pizza just taken out of the oven would not be missed for lunch time. For dinner, a la carte menu is served, where the preferences and likes of our guests are fulfilled. All of this makes an unforgettable experience in a unique setting.

  • Cuisine: Eclectic
  • Meals: Breakfast, Dinner, Lunch
  • Attire: Casual Elegance

Isla Grill Restairant

At the beachfront, is located Isla Grill Restaurant, where the different ocean blue colors and the sound of the smooth waves will entice you to enjoy a memorable breakfast, lunch and dinner. Our chef has carefully chosen the quality and freshness of every ingredients of “a la carte”. The unmistakable flavor of the Caribbean, Mexican and grilled products is part of the perfect combination of our amazing dishes which have been created to fulfill our guest needs. At night, our menu offers an alternative based on fish, seafood and steaks on the grill which will invite you to discover a Caribbean experience with the overlooking sight of the lights of Isla Mujeres.

  • Cuisine: Eclectic
  • Meals: Breakfast, Dinner, Lunch
  • Attire: Casual Elegance

Lobby Bar

Located in the main building, enjoy premium cocktails of your preference or choose any of our special selection of coffee and tea.

  • Type: Bar/lounge

Lupita Lounge

The Lupita Lounge is an open air loung bar surrounded by Mexican Caribbean native tropical plant patio overlooking the Marina. Discover a new way of drinking cocktails; our bartender will guide you through a variety of signature cocktails. Enjoy a delicious sushi bar, from which you will be able to taste from nigiris to sushis, it is the perfect combination in a laid back atmosphere with live music.

  • Type: Bar/lounge

Lupita Restaurant

Situated just in front of our popular Lupita Lounge, Lupita Restaurant provides true fine dining in a casually elegant resort setting. Our philosophy is to offer traditional Mexican cuisine with an urban contemporary touch, and our chef has created innovative international dishes all of which can be complemented by a glass or bottle from our selection of delicious Mexican wines.

  • Cuisine: Mexican
  • Meals: Dinner
  • Attire: Casual Elegance

Natura Bar

The Natura Bar is the best option to try the exotic flavours of the caribbean in a delicious and refreshing beverage. The ideal place to enjoy a tasty crêpe or waffle with the ingredients of your selection. Mix it your way.

  • Type: Bar/lounge

Swim-up Bar

The Swim-up Bar offers bar service in our beachfront pool or on the beach. Here you will find a variety of tropical cocktails. Feel the Caribbean breeze or just relax and enjoy a cocktail as the sun goes down at our Cancun luxury hotel.

  • Type: Bar/lounge

  • Direct access to a beach
  • Fitness center on-site
  • Jacuzzi

    There are 4 outdoor Jacuzzis


  • Motorized Water Sports†
    Deep Sea Fishing, Snorkeling, Sunset Cruises, Sailing, Diving, Kayaks.
  • Pool
    There are 3 pools on site. This Property has Swim up Bars.
  • Spa†
    The Beloved Spa is a comprehensive 35,000-square-foot facility offering an unparalleled range of full-service wellness treatments, fitness equipment, and spa amenities to address well-being on every level. Whether you’re on a quest for spiritual balance, a relaxing getaway, a makeover, or a tune-up for the body and mind, our Cancun spa resort program will set you on a path to total wellness.
  • Tennis court

    There is 1 tennis court on-site. Reservations with Concierge must be made 24 hours prior to use.


  • Golf†
    Golf Course located within a Mile of Property.

† Fees may apply
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Travel Dates:
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Funjet Insider Circle Free Private Transfer!

Terms and Conditions

Funjet guests will receive Free private Round-Trip Transfers as part of their stay.

Important Information: Applicable promotions will display your room selection. Transfer valid up to 7 guests per booking. Some restrictions may apply.

Valid Booking Dates: Now - 12/20/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions
Travel Dates:
Now - 12/20/2016  
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Honeymoon Inclusions

Guests celebrating their Honeymoon or Anniversary with us will receive:

  • In-suite Tropical flower arrangement
  • Preferential location of suite in the category reserved
  • One bottle of domestic champagne and fruit basket upon arrival
  • Special turndown service during stay
  • 10% discount in all The Beloved Spa treatments

Important information: Subject to availability. Double Occupancy Only. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Anniversary Package valid 7 days before or 7 days after you anniversary date. Honeymoon package valid for 3 months after your wedding date.

Valid Booking Dates: Now - 12/20/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon or Anniversary Inclusions
Travel Dates:
12/21/2016 - 12/20/2018  
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Honeymoon or Anniversary Inclusions

Guests celebrating their Honeymoon or Anniversary with us will receive:

• Welcome letter.
• Basket of fresh fruits in room upon arrival.
• A bottle of sparkling wine.
• One special romantic dinner (restaurant).
• Rose petals in the room upon arrival.
• Special turn down service.
• Champagne breakfast in bed (one per stay).
• 15% discount on your Photo package
(non applicable for wedding packages).
• 15% discount on all Spa treatments.

Important information: Subject to availability. Double Occupancy Only. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Anniversary Package valid 7 days before or 7 days after you anniversary date. Honeymoon package valid for 3 months after your wedding date.

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon or Anniversary Inclusions
Travel Dates:
12/21/2016 - 12/20/2018  
Close

Honeymoon or Anniversary Inclusions

Guests celebrating their Honeymoon or Anniversary with us will receive:

• Welcome letter.
• Basket of fresh fruits in room upon arrival.
• A bottle of sparkling wine.
• One special romantic dinner (restaurant).
• Rose petals in the room upon arrival.
• Special turn down service.
• Champagne breakfast in bed (one per stay).
• 15% discount on your Photo package
(non applicable for wedding packages).
• 15% discount on all Spa treatments.

Important information: Subject to availability. Double Occupancy Only. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Anniversary Package valid 7 days before or 7 days after you anniversary date. Honeymoon package valid for 3 months after your wedding date.

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


The complimentary Excellence Honeymoon or Excellence Anniversary Package
Travel Dates:
12/21/2016 - 12/20/2018  
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The complimentary Excellence Honeymoon or Excellence Anniversary Package

Guests celebrating their Honeymoon or Anniversary with us will receive:

• Champagne upon arrival.
• Fruit basket and exotic fresh flowers in room upon arrival.
• Champagne breakfast in bed (one per stay).
• Look Inside Ritual 40 min. A journey into a peaceful dream, starting
with a rosemary, eucalyptus and melissa blend of essential oils in a
releasing scalp, neck and shoulders massage, followed by a lavender
soothing balm to relax in gentle movements your facial muscles.
• Private, beachfront dinner one evening – upon return from dinner you
will find a romantic rose petal bath ready for you with essential oils
and candles.
• Petit fours each evening at turn down service.
• One complimentary Lovers Live CD by Sade.
• 15% discount on your Photo package and obtain 5 complimentary digital pictures of your photo package (non applicable for wedding packages)

Important information: Subject to availability. Double Occupancy Only. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Anniversary Package valid 7 days before or 7 days after you anniversary date. Honeymoon package valid for 3 months after your wedding date.
This package cannot be combined with the free Excellence Wedding
Package.

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/20/2016  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

Special welcome cocktail and cool towel
Personalized check-in & full concierge service
Full breakfast, lunch, dinner and snack each day
4 a la carte dining options
2 a la carte lunch options (Grill & beach pizzeria/snacks)
1 buffet restaurant for breakfast
4 bars & 1 lounge
Live music
Unlimited natural fruit juices and soft drinks
Unlimited international premium alcoholic beverages
24 hour room service
Pool and beach waiter service for snacks & drinks
Minibar with drinks & snacks
3 swimming pools (1 beachfront)
4 outdoor Jacuzzi
Land sports & activities
Non-motorized water sports (sailing, snorkeling gear, Paddle Board, kayaks, etc.)
Fully equipped fitness center with state-of-the-art equipment
WI-Fi internet service
Parking & valet parking
Pillow menu
Twice daily maid service
All taxes and gratuities

Important Information: Additional information will be provided by the hotel at check-in.



Valid Booking Dates: Now - 12/20/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/21/2016 - 12/20/2018  
Close

All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Special Welcome Cocktail and cool towel
  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room service
  • Pool and beach waiter service for snacks & drinks
  • Non-motorized water sports (sailing, snorkeling gear, Paddle Board, kayaks, etc.)
  • Fully equipped fitness center with state-of-the-art equipment
  • Wi-fi internet service
  • Twice daily maid service
  • All taxes and gratuities

Important information: Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Condominio Playa Mujeres  
Cancun, QR 77400
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Golf, Luxury, Romance, Snorkeling, Spa
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TripAdvisor Traveler Rating

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