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  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/18/2014 - 12/24/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 3/29/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(3/30/2015 - 4/12/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(4/13/2015 - 7/9/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(7/10/2015 - 8/9/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/10/2015 - 12/23/2015)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 1986
  • Last Renovation: 2006
  • Floors: 6
  • Accessible rooms: 2
  • Total rooms: 291

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Elevators
  • Free parking
  • Lounges/bars†
  • Pool
  • Safe deposit box†
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Elevators
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.

† Fees may apply

Standard


Bedding - 2 beds of 5 X 7 are available

Occupancy limits -Maximum 4 adults, 3 children, 4 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 1 adult. Children 7-12 are surcharged.

Available on requestHair dryer and iron.

  • Air conditioning
  • Bathtub/shower combination
  • Cable television
  • Safe†
  • Telephone
  • TV

Ambassador Suite


Bedding - 2 beds of 5 X 7 ft each, and one murphy bed of 5 X 7 ft

Occupancy limits -Maximum 6 adults, 4 children, 6 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.

Minimum of 2 people in these rooms.  

Available on request- Some kitchen amenities, hair dryer and iron.

  • Air conditioning
  • Bathtub/shower combination
  • Cable television
  • Kitchenette
  • Safe†
  • Telephone
  • TV

Presidential Suite


View - overlooking the ocean or the lagoon.

Bedding - 2 beds of 5 X 7 ft each, and one murphy bed of 5 X 7 ft.

Occupancy limits -Maximum 6 adults, 4 children, 6 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.

Additional Amenities -Large terrace with, dining area, lounge chairs and jacuzzi 

 
Available on request - Some kitchen amenities, hair dryer and iron.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Kitchenette
  • Safe†
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

La Langosta Bar. Wet bar.

La Duna Bar. Upper pool bar ocean view.

Lobby Bar. Hours

El Jardín: Snack Bar.

Patio Veranda: Snack Bar.


Various Restaurants

La Veranda, international cuisine buffet style. Open for breakfast, lunch and dinner. Dress code: casual.

El Mirador, a la carte italian restaurant open only for dinner. Previous reservation is required. Dress code: casual elegant. Children from 12 and under are not allowed. Groups are not allowed.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Games such as sand castles, obstacles at beach, Let's pull the string, lottery, painted faces, crafts, piñatas, racing boats, and much fun. Activities may vary every day.
  • Direct access to a beach
  • Fitness center on-site†
  • Motorized Water Sports†
    Please check with Marina directly
  • Non-Motorized Water Sports
    Hobby cat, sun fish, sea cycles, waterbeetle, kayaks, wind surf boards.
  • Pool
    There are 2 pools on site. Lower and upper pools for adults.
    One splash pool for kids This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Golf†
    Golf Course located within a Mile of Property.

† Fees may apply
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Funjet Promotions


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Kids Stay Free!
Travel Dates:
Now - 12/23/2015  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 6 and younger stay free of charge when sharing a guestroom with 1 adult!

Important Information: Surcharges will apply to kids 7-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

* Daily breakfast, lunch and dinner buffets
* Snacks
* Unlimited domestic beverages
* Daily activities for adults and children
* Variety of non motorized water sports
* Taxes and Gratuities

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

BLVD. KUKULCAN KM 12.5  
CANCUN, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Culture, Dining, Diving, Family, Nightlife, Romance, Shopping, Snorkeling, Spa
4 of 5 stars

TripAdvisor Traveler Rating

Based on 2076 reviews
en-US-DMCAPolicy


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