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Providing spacious standard and suite accommodations, this thoughtful hotel is a perfect choice for singles and families in search of a home away from home. Guests will enjoy its location across the street from the “La Isla” Shopping Center and the historical significance of the nearby Mayan Temple, which is more than 500 years old.
Location: Cancun - Beach
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline: 0-15 Days prior to arrival
    Cancellation Deadline:  
    Late Cancellation Penalty: 100% of balance due

    Cancellation Deadline: 16-30 Days prior to arrival
    Cancellation Deadline:  
    Late Cancellation Penalty: 50% of balance due

    Applies: Sunday - Saturday(4/9/2017 - 4/18/2017)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(4/4/2016 - 7/2/2016)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(7/3/2016 - 8/14/2016)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(8/15/2016 - 12/22/2016)
  • Cancun, Mexico (CUN): 30 miles
  • Year Built: 1986
  • Last Renovation: 2006
  • Accessible rooms: 2
  • Floors: 6
  • Total rooms: 291

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
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  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Elevators
  • Free parking
  • Gift/News stand†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Elevators
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports, Offsite†
  • Please contact the hotel for additional information.

† Fees may apply

Standard


Bedding - 2 beds of 5 X 7 are available

Occupancy limits -Maximum 4 adults, 3 children, 4 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 1 adult. Children 7-12 are surcharged.

Available on requestHair dryer and iron.

  • Air conditioning
  • Bathtub/shower combination
  • Cable television
  • Safe†
  • Telephone
  • TV

Ambassador Suite


Bedding - 2 beds of 5 X 7 ft each, and one murphy bed of 5 X 7 ft

Occupancy limits -Maximum 6 adults, 4 children, 6 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.

Minimum of 2 people in these rooms.  

Available on request- Some kitchen amenities, hair dryer and iron.

  • Air conditioning
  • Bathtub/shower combination
  • Cable television
  • Kitchenette
  • Safe†
  • Telephone
  • TV

Presidential Suite


View - overlooking the ocean or the lagoon.

Bedding - 2 beds of 5 X 7 ft each, and one murphy bed of 5 X 7 ft.

Occupancy limits -Maximum 6 adults, 4 children, 6 total

Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.

Additional Amenities -Large terrace with, dining area, lounge chairs and jacuzzi 

 
Available on request - Some kitchen amenities, hair dryer and iron.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Kitchenette
  • Safe†
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

La Langosta Bar. Wet bar.

La Duna Bar. Upper pool bar ocean view.

Lobby Bar. Hours

El Jardín: Snack Bar.

Patio Veranda: Snack Bar.


Various Restaurants

La Veranda, international cuisine buffet style. Open for breakfast, lunch and dinner. Dress code: casual.

El Mirador, a la carte italian restaurant open only for dinner. Previous reservation is required. Dress code: casual elegant. Children from 12 and under are not allowed. Groups are not allowed.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Games such as sand castles, obstacles at beach, Let's pull the string, lottery, painted faces, crafts, piñatas, racing boats, and much fun. Activities may vary every day.
  • Direct access to a beach
  • Fitness center on-site†
  • Pool
    There are 2 pools on site. Lower and upper pools for adults.
    One splash pool for kids This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Golf†
    Golf Course located within a Mile of Property.
  • Motorized Water Sports†
    Please check with the Marina directly.
  • Non-Motorized Water Sports†

    A variety of non-motorized watersports are offered nearby.


† Fees may apply
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Kids Stay Free!
Travel Dates:
Now - 12/22/2016  
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Kids Stay Free!

Terms and Conditions

Guests are allowed to have up to 2 kids 6 and younger stay free of charge when sharing a guestroom with 2 adults!

Important Information: Surcharges will apply to kids 7-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 12/22/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
12/23/2016 - 6/30/2017  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 6 and younger stay free of charge when sharing a guestroom with 2 adults!        

Important Information:  Surcharges will apply to additional children 0-6 years old and kids 7-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 6/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/22/2016  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

* Unlimited Meals at two outstanding restaurants
* Unlimited Drinks for Adults & Kids at 3 inviting bars
* All Day pool and deck refreshments
* Daily activity programs including beach and pool volleyball, live entertainment and bingo  
* Kids' beach and pool activities including Super Heroes, craft and games 
* Pool DJ and games coordinator 
* Catamarans, Sail Boats & Kayaks   
* Snorkeling and non-motorized water sports
* All taxes and gratuities

Valid Booking Dates: Now - 12/22/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 6/30/2017  
Close

All Inclusive Amenities

The all-inclusive program includes the following amenities:

• Unlimited Meals at two outstanding restaurants
• Unlimited Drinks for Adults & Kids at 3 inviting bars
• All Day pool and deck refreshments
• Daily activity programs including beach and pool volleyball, live entertianment and bingo.
• Kids' beach and pool activities including Super Heros, craft and games
• Pool DJ and games coordinator
• All taxes and gratuities.

Valid Booking Dates: Now - 6/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

BLVD. KUKULCAN KM 12.5  
CANCUN, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Culture, Dining, Diving, Family, Nightlife, Romance, Shopping, Snorkeling, Spa
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