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A charming compliment to Cancun’s Hotel Zone, this elegant couples-only, all-suite resort features mostly oceanview rooms, a romantic ambience, fine restaurants and special room amenities. A perfect escape from the stress and hassles of everyday life, guests will love the distinctive service and inviting accommodations at this superior Mexican getaway.
Location: Cancun - Beach
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.




Stay Requirements
  • .


    Minimum Number of Nights: 3
    Applies: Sunday - Saturday(5/1/2013 - 12/23/2014)
Pet Policy
  • Pets Not Allowed
Cancellation Policies


  • Cancellation Deadline:  3 Days prior to arrival
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 12/23/2014)

  • Cancellation Deadline:  14 Days prior to arrival
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2014 - 1/3/2015)

  • Cancellation Deadline:  3 Days prior to arrival
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2013 - 12/23/2014)
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 12/23/2014)
  • No Show Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2014 - 1/3/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2015 - 12/23/2015)
  • Cancun, Mexico (CUN): 15 miles
  • Year Built: 1986
  • Last Renovation: 2006
  • Floors: 8
  • Accessible rooms: 2
  • Total rooms: 252

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Your ceremony at Sun Palace can include up to 250 guests, and we have options for outdoor and indoor receptions. Our Spa Terrace is a beautiful outdoor setting, perfect for candlelight ceremonies, and accommodates 130 guests cocktail style or 100 buffet style. The Peninsula Terrace is an outdoor venue overlooking the ocean, and accommodates 40 guests cocktail style or 30 buffet style. Our glamorous Ocean Ballroom is a spectacular setting for your wedding, and can accommodate up to 250 guests cocktail style or 180 buffet style.

    Visit www.weddings.palaceresorts.com for more information.


† Fees may apply

Deluxe Room Resortview


View:Resort view

Bedding:1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

Additional Amenities: *The resort has wireless Internet terminal within the room.*In-room wine and fruits.

*Liquor dispenser containing whiskey, tequila, rum, and vodka

*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service



  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Superior Deluxe Resort View


Bedding:1 king bed.

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

Additional Amenities:The resort has wireless Internet terminal within the room.
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Telephone

Superior Deluxe Oceanview


View:Oceanview

Bedding:1 king bed.

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

Additional Amenities:*The resort has wireless Internet terminal within the room.

*In-room wine and fruits.

*Liquor dispenser containing whiskey, tequila, rum, and vodka.
*Farouk Biosilk bath amenities.
*Bathrobes and slippers.
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Junior Suite Oceanview


View:Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

Additional Amenities:*The resort has wireless Internet terminal within the room.

*In-room wine and fruits
*Seating area
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Junior Suite Ocean View Awe-Inclusive


Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Telephone
  • TV

Concierge Level


View:Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

Additional Amenities:*The resort has wireless Internet terminal within the room.

*In-room wine and fruits
*Seating area
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Alarm clock/radio/Ipod dock
*Nightly petit fours
*Pillow menu
*Turndown service
*Private beach lounge chair area with waiter service
*Exclusive beach bag (one per room, per stay)
*Espresso/American coffee maker
*Private candlelight dinner at select locations (once per stay)
*Private check-in and out
*Late check-out & early check-in (subject to availability)
*Exclusive concierge phone service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

One Bedroom Presidential Suite


View:Lagoon or ocean view

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

Additional Amenities: *The resort has wireless Internet terminal within the room.
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Bathroom scale
*Turndown service
*Living room
*Dining room
*IPod dock
*Espresso/American coffee maker
*Aroma therapy
*Pillow menu
*Exclusive concierge phone service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Lobby Bar

Pool Bar

Snack bar

Beach Bar


Various Restaurants

El Alamo - Breakfast & Lunch- International buffet.
Mexican cuisine- dinner a la Carte.

La Tratto - Italian Cuisine- dinner a la Carte

The Steak- Fine cuts/Seafood- dinner a la carte

Oriental Lounge - Asian hors d'oeuvres and sushi bar.
Dinner- Oriental a la carte

Some restaurants may only operate on select schedules. For some restaurants it is expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Water Sports marina on site.
  • Outdoor pool
    • Heated pool
  • Pool
    There are 4 pools on site. 3 infinity pools, one with swim-up bar, and one indoor pool with 2 Jacuzzis This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Golf†
    Golf Course located within 5 Miles of Property.
    • Shuttle Available
  • On-site Entertainment
    Theme nights, daily and nightly entertainment.

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


Select a promotion to view details

Ryan Oakes Live
Travel Dates:
1/16/2014 -5/4/2014  
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Ryan Oakes Live

Guests with a qualifying stay at Sun Palace Resort will receive two (2) tickets in the gold section for Ryan Oakes live Jan 20, 2014 - Apr 30, 2014 at the Moon Palace's Expo Center. 

Important information:

  • Maximum ticket limitations apply. Single occupancy guests are entitled to one (1) ticket.
  • Tickets may not be redeemed for cash.
  • Tickets are not transferrable.
  • Extra tickets cannot be purchased with Resort Credit.
  • Promotion is subject to change and may be discontinued without prior notice.

Valid Booking Dates: 10/30/2013 - 4/30/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1,500 Resort Credit or Unlimited Golf!
Travel Dates:
1/31/2014 -12/23/2015  
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Up to $1,500 Resort Credit or Unlimited Golf!

Guests will receive up to $1,500 towards tours, golf, spa, room upgrades, premium wines and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.

All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation.  Promotion selection can be made at the time of check-in however it will be subject to any hotel restrictions.

The resort credit is valid for the following:

Golf, Spa/Beauty Salon: Resort Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart.  Additional services may be available at the golf courses which may not be applicable towards this promotion.  Resort Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.
Full resort credit may not be used towards Spa or Golf.

Tours: Additional services within tours may not be applicable towards this promotion.  Subject to availability. Some restrictions apply.  Tours provided by Palace Vacation Planners.  Contact hotel for complete list of valid tours.  Not applicable to excursions provided by other operators. *All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall. Additional Dolphin Encounters are avilable for children under 8, but not applicable to the Resort Credit.

Romantic Dinner: Lobster and premium champagne for 2 adults.  Additional bottles of champagne incur an additional cost.

Upgraded Wine Selection: Wine selection available at all restaurants. Premium wine list is not available from room service menu.

Wedding Collections: Wedding dates and packages are subject to availability.  Resort Credit is redeemable towards the purchase of any Wedding Collection. Resort Credit cannot be applied towards optional services or extras. 3 to 4 nights stays may use entire resort credit for weddings. For guests staying 5 or more nights maximum amount to be used is $1,500.

The resort credit is NOT valid for the following:
-Purchases at gift shops.
-Romance honeymoon package
-Deluxe honeymoon package
-Ultra Romance honeymoon package
-Golf Tour package

Added-values are per room, per stay, and have no cash value.
A minimum stay of 3 nights will receive up to $500 Resort Credit.
A minimum stay of 4 nights will receive up to $750 Resort Credit.
A minimum stay of 5-8 nights will receive up to $1,500 Resort Credit.
A minimum stay of 9-11 nights will receive up to $2,000 Resort Credit.
A minimum stay of 12 nights or more will receive up to $2,500 Resort Credit.

Unused resort credits can be valid for up to 1 year from check out date and is transferrable once to one guest. Unused resort credit option is only available for check ins as of Dec. 24, 2013.
Unused credits for check ins prior to Dec. 24, 2013 are non-refundable and not transferrable.

All services and products are subject to availability.
Group restrictions may apply.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

Additional important information:  Resort Credit is not transferrable from room to room when part of a group or with another reservation that has the same dates and Resort Credit used towards Spa cannot be transferred to another room.

 

 

Valid Booking Dates: 1/31/2014 - 9/30/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1,500 Resort Credit
Travel Dates:
12/30/2013 -12/23/2015  
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Up to $1,500 Resort Credit

Guests will receive up to $1,500 towards tours, golf, spa, premium wines, and much more!

The resort credit is valid for the following:

Golf, Spa/Beauty Salon: Resort Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart.  Additional services may be available at the golf courses which may not be applicable towards this promotion.  Resort Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.
Full resort credit may not be used towards Spa or Golf.

Tours: Additional services within tours may not be applicable towards this promotion.  Subject to availability. Some restrictions apply.  Tours provided by Palace Vacation Planners.  Contact hotel for complete list of valid tours.  Not applicable to excursions provided by other operators. *All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall. Additional Dolphin Encounters are avilable for children under 8, but not applicable to the Resort Credit.

Romantic Dinner: Lobster and premium champagne for 2 adults.  Additional bottles of champagne incur an additional cost.

Upgraded Wine Selection: Wine selection available at all restaurants. Premium wine list is not available from room service menu.

Wedding Collections: Wedding dates and packages are subject to availability.  Resort Credit is redeemable towards the purchase of any Wedding Collection. Resort Credit cannot be applied towards optional services or extras. 3 to 4 nights stays may use entire resort credit for weddings. For guests staying 5 or more nights maximum amount to be used is $1,500.

The resort credit is NOT valid for the following:
-Purchases at gift shops.
-Romance honeymoon package
-Deluxe honeymoon package
-Ultra Romance honeymoon package
-Golf Tour package

Added-values are per room, per stay, and have no cash value.
A minimum stay of 3 nights will receive up to $500 Resort Credit.
A minimum stay of 4 nights will receive up to $750 Resort Credit.
A minimum stay of 5-8 nights will receive up to $1,500 Resort Credit.
A minimum stay of 9-11 nights will receive up to $2,000 Resort Credit.
A minimum stay of 12 nights or more will receive up to $2,500 Resort Credit.

Unused credits can be valid for up to 1 year from check out date and is transferrable once to one guest. Unused credit option is only available for check ins as of Dec. 24, 2013.
Unused credits for check ins prior to Dec. 24, 2013 are non-refundable and not transferrable.

All services and products are subject to availability.
Group restrictions may apply.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

Additional important information:  Resort Credit is not transferrable from room to room when part of a group or with another reservation that has the same dates and Resort Credit used towards Spa cannot be transferred to another room.

Valid Booking Dates: 12/30/2013 - 9/30/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Unlimited Phone Calls
Travel Dates:
1/1/2013 -12/23/2014  
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Unlimited Phone Calls

Palace Resorts is now offering unlimited phone calls to Mexico, USA and Canada to all guests. All calls must be made from your assigned room. Other international calls will be charged at a special rate. If unused, this service can not be exchanged for a cash value.
Unlimited calls EXCLUDES the following:
calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
800 number phone calls
Calls through and outside operator
Collect calls
Calls using other phone companies
Calls to cell phones within Mexico

Valid Booking Dates: 1/1/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Package
Travel Dates:
12/24/2013 -12/23/2014  
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Honeymoon Package

Couples celebrating their honemoon will receive:

Mini honeymoon cake
Bottle of sparkling wine
Romantic candlelight dinner
2 honeymoon T-shirts
Breakfast in bed - request at check-in
Honeymoon desk
Late check out until 6:00pm (upon request and subject to availability)

Important information:To receive this offer, just enter HONEYMOON in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Honeymoon couples must present proof that their marriage date occurred less than 1 year prior to their arrival.

Valid Booking Dates: 11/8/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
1/1/2013 -12/23/2014  
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Exchange Privileges

Guests may stay one Palace Resort and play at all Palace Resorts. Participating resorts are:

Playacar Palace
Beach Palace
Sun Palace
Moon Palace

Palace resorts will provide regularly scheduled transportation on a daily basis to all properties located in the Cancun Hotel Zone. This means that Moon Palace guests can visit Cancun Hotel Zone properties including Beach Palace and Sun Palace and guests staying at any of the Cancun Hotel Zone properties also have included transportation to Moon Palace.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

Valid Booking Dates: 7/24/2012 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
1/1/2013 -12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All meals, beverages, and snacks
  • Domestic and imported beverages
  • Use of facilities of all Palace Resort properties in Cancun and Riviera Maya and Cozumel. Transportation is not included.
  • Non-motorized water sports at Wet 'N' Wild and or Moon Palace and Spa Resort and Marina
  • Scheduled theme parties during the week
  • 24 hours room service
  • Taxes and gratuities

Valid Booking Dates: 1/1/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd. Kukulkan Km 20  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Nightlife, Romance, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 3145 reviews


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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