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Riu Cancun
Cancun, MEXICO
4.5 Star

Hotel Rating

5 Star

Luxury: exceptional accommodations, superior service and a full range of amenities

4 Star

Superior: deluxe accommodations, excellent service and a wide variety of amenities

3 Star

Standard: pleasant accommodations, good service with many amenities available

2 Star

Modest: comfortable accommodations with some services and amenities

1 Star

Basic: simple accommodations with few services and amenities

TBD

Hotel rating to be determined
A regal landmark against the Cancun skyline, the Riu Cancun captures the radiance of the bright Mexican sun and the natural beauty of the Caribbean Sea. Ideal for active travelers, families and spa enthusiasts, the Riu Cancun provides oceanfront facilities and a great location nearby the dining, entertainment and nightlife of Cancun’s Hotel Zone. Surrounded by manicured gardens and sparkling pools, guests enjoy unforgettable dining, nightly entertainment, a night club, fun-filled activities and family-friendly amenities including a kid’s pool, a kid’s activities club and a playground. Where the sun and sand of Cancun, Mexico create the perfect setting for relaxation and fun, the Riu Cancun helps create vacation memories to last a lifetime.
Location: Cancun-Beach
Hotel Advisories Expand or Collapse Section
Hotel Advisories Expand or Collapse Section
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
Hotel Policies Expand or Collapse Section
Hotel Policies Expand or Collapse Section
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:
Hotel Deposit Requirements
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes
Included in vacation price

Service Charges
Maid: Included in vacation price
Bellman: Included in vacation price

Minimum check in age is 18 (January through February and May through December)
Minimum check in age is 21 (March through April)
No student groups under 21 during March and April.

Stay Requirements
  • Minimum Number of Nights: 3
    Maximum Number of Nights: 999
    Applies: Sunday - Saturday(7/1/2012 - 12/23/2013)
Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2011 - 12/23/2013)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2011 - 12/23/2013)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2011 - 12/23/2013)
Transportation Expand or Collapse Section
Transportation Expand or Collapse Section
  • Cancun, Mexico (CUN): 30 miles
Property Information Expand or Collapse Section
Property Information Expand or Collapse Section
  • Year Built: 2003
  • Floors: 15
  • Accessible rooms: 6
  • Total rooms: 569

† Fees may apply
Hotel Amenities Expand or Collapse Section
Hotel Amenities Expand or Collapse Section
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Game room
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
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Wedding Services† Expand or Collapse Section
Wedding Services† Expand or Collapse Section
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Oceanview

2 doubles or 1 king bed
Ceiling fan
Liquor dispenser (4 liquors)
Balcony or terrace
Ocean view

Occupancy limits - 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

GROUP Oceanview

2 doubles or 1 king bed
Ceiling fan
Liquor dispenser (4 liquors)
Balcony or terrace
Ocean View
Occupancy limits - 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Junior Suite Oceanview

2 doubles or 1 king
Ceiling fan
Liquor dispenser (4 liquors)
Larger living area in room
Larger balcony or terrace
Ocean view

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

GROUP Junior Suite Oceanview

2 doubles or 1 king bed
Celing fan
Liquor dispenser (4liquors)
Larger living area
Larger balcony or terrace
Ocean View
Occupancy limits - 4 adults, 2 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Onsite Dining Expand or Collapse Section
Onsite Dining Expand or Collapse Section
Various Lounges/Bars

*"La Punta" lobby bar
*"La Fiesta" lounge bar
*Sports bar
*"El Faro" bar
*"Wet n’ Drinking" swim-up bar and poolside bar


Various Restaurants

Don Juan - Offering breakfast buffet and international dinner buffet with show cooking stations.

Kawachi - Japanese speciality restaurant for dinner. Reservation required.

La Mision - Offering continental breakfast, lunch buffet, and snacks. Restaurant has a grilled steakhouse theme for dinner

Brazilian Rodizio - Theme restaurant serving Mediterranean cuisine. Reservation required.


Onsite Recreation Expand or Collapse Section
Onsite Recreation Expand or Collapse Section
  • Bike rental†
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini Club
    Children's playground
    Different activities such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 3 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 4 pools on site. Outdoor swimming pools: separate relaxation pool with jacuzzi and children´s pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
Offsite Recreation Expand or Collapse Section
Offsite Recreation Expand or Collapse Section
  • Golf†
    Golf Course located within a Mile of Property.
Onsite Attraction Expand or Collapse Section
Onsite Attraction Expand or Collapse Section
  • On-site Entertainment
    more (+)
    Daily activities for adults 6 days a week

    Nightly entertainment including live music and Riu theme shows

    Disco (entrance and drinks included) open 6 days a week
    less (-)

† Fees may apply

Current Promotions


Select a promotion to view details

Spa Credit
Travel Dates:
5/1/2012 -12/23/2013  
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Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards massages of 80 minutes or longer.  Offer is valid per person, per room.

Valid Booking Dates: 5/1/2012 - 12/23/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Golf Discounts 2013
Travel Dates:
4/4/2013 -12/23/2013  
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Golf Discounts 2013

-Guests will receive 20% off golf rates, including shared golf cart, unlimited beverages during game & fresh towels at the Iberostar Cancun Golf Club.  Valid Jan. 1, 2013 - Dec. 31, 2013.  Please email Luz Juarez or Antonio Gallegos at proshopcancun@iberostar.com.mx for reservations or contact them at (+52 998) 881-8016.  Clients are welcome to book at least 24 hours in advance or up to 60 days in advance.

-Guest will receive 20% off golf rates, including access to world-class practice facility, round-trip transportation to/from resort, shared golf cart, unlimited bottled water & access to showers/lockers at Cancun Country Club.  Valid Jan. 1, 2013 - Nov. 15, 2013.  Please email info@tpccancun.com for reservations or contact them at (+52 998) 800-1072.

-This promotion is automatically included when you book your vacation. Restrictions may apply.
-Advance reservations are recommended.
-Promotion is not available to groups or persons attending meetings or conventions.

Valid Booking Dates: 4/4/2013 - 12/23/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Resort Exchange Privileges
Travel Dates:
1/1/2011 -12/23/2013  
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Resort Exchange Privileges

Guest staying at Riu Cancun enjoy free access to all facilities at Riu Caribe, with the exception of dinner restaurants. Transportation is not provided.

Valid Booking Dates: 1/1/2011 - 12/23/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
1/1/2011 -12/23/2013  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All meals and snacks
  • Unlimited domestic and imported alcoholic beverages, tropical juice cocktails, and soft drinks
  • Non-motorized water sports including sailing, windsurfing, snorkeling, canoeing, and boogie boards. Scuba diving lesson in pool
  • Restock of minibar and liquor dispenser
  • Children's mini club and entertainment
  • Nightly entertainment including variety shows, live music, and Riu theme shows
  • Daily activities
  • Use of fitness center, tennis courts, sauna, and jacuzzi
  • FREE WiFi in the lobby for 90 consecutive minutes per day. WiFi in the room is available at an additional cost.
  • Taxes and gratuities

Valid Booking Dates: 1/1/2011 - 12/23/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
1/1/2011 -12/23/2013  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive a surprise gift in their room upon arrival.

To receive this offer, just enter "honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage must be provided at check-in.

Valid Booking Dates: 1/1/2011 - 12/23/2013

Applicable promotions will display with your room selection. Some restrictions may apply.

Boulevard Kukulkan km 9  
Cancun  77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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