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  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.




Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   45 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(2/12/2015 - 2/14/2015)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(9/22/2014 - 12/23/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 1/2/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/3/2015 - 2/11/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(2/12/2015 - 2/14/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(2/15/2015 - 4/1/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(4/2/2015 - 4/5/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(4/6/2015 - 12/23/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2015 - 1/4/2016)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/5/2016 - 2/10/2016)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(2/11/2016 - 2/15/2016)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(2/16/2016 - 3/23/2016)
  • No Show Penalty: 100% of balance due
    Applies: (3/24/2016 - 3/27/2016)
  • No Show Penalty: 2 Nights
    Applies: (3/28/2016 - 4/16/2016)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
    • Shuttle †
  • Year Built: 2006
  • Last Renovation: 2013
  • Floors: 4
  • Suites: 307

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • Baggage hold
  • Children not allowed
  • Concierge desk
  • Elevators
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Beautifully arranged by professional, creative and supportive wedding coordinators who will take care of every detail. Enjoy Cancun's only on-site beach wedding chapel. Please contact the hotel directly for more details.
  • Business Services†
  • Internet Access

† Fees may apply

Zilara Junior Suite King


View: Ocean

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Adults only, no children are allowed.

Description: Spacious 653 square-foot (61 square-meters) suite featuring Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace or balcony featuring a hammock. Modern bathrooms include double sinks, rain showerheads and designer toiletries.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Zilara Junior Suite Double


View: Ocean

Bedding: 2 double beds

Occupancy limits: 4 adults, 0 children, 4 total

Adults only, no children are allowed.

Description: Spacious 653 square-foot (61 square-meters) suite featuring Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace or balcony featuring a hammock. Modern bathrooms include double sinks, rain showerheads and designer toiletries.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Premium Oceanview Junor Suite King


View: Ocean

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Adults only, no children are allowed.

Description: Upper level floor 653 square-foot (61 square meters) room featuring Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Premium Oceanview Junor Suite Double


View: Ocean

Bedding: 2 double beds

Occupancy limits: 4 adults, 0 children, 4 total

Adults only, no children are allowed

Description: Upper level floor 653 square-foot (61 square meters) room featuring Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Premium Oceanfront Junior Suite King


View: Unobstructed Ocean View

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Adults only, no children are allowed

Description: 653 square-foot (61 square meters) room featuring Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a balcony or terrace offering unobstructed ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Premium Oceanfront Junior Suite Double


View: Unobstructed Ocean View

Bedding: 2 double beds

Occupancy limits: 4 adults, 0 children, 4 total

Adults only, no children are allowed

Description: 653 square-foot (61 square meter) room featuring two double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a balcony or terrace offering unobstructed ocean front views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Premium Oceanfront Luxury Suite King


View: Unobstructed Ocean view

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Adults only, no children are allowed

Description: Spacious 653 square-foot room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and a wrap-around terrace or balcony offering unobstructed ocean views. Modern bathrooms features double sinks, steam shower with oceanview and rain showerheads.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Premium Ocean View Swim-up Suite King


View: Ocean View

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Adults only, no children are allowed

Description: Split level 848 square-foot room with direct access to the pool and a wrap-around balcony offering ocean views in two directions. Room features a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and modern bathrooms with double sinks, ocean view rain showerheads and spray fixtures.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers

Presidential Suite


View: Ocean Front (most dramatic)

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Adults only, no children are allowed

Description: Stunning 1,331 square-foot penthouse suite offering the resort’s most dramatic ocean views. The suite features a spacious bedroom, separate living and dining room, and expanded terrace area with patio furniture and hammock.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Jacuzzi
  • Kitchenette
  • Minibar
  • Multi-line phone
  • Safe large enough to accommodate a laptop
  • Shower
  • Slippers


† Fees may apply
Various Lounges/Bars

*Lobby Bar - overlooking the turquoise Caribbean and magnificnet infinity pool with live music nightly. Serving a variety of international drinks from beer to fine wine, champagne, premium spirits and liquors to the best cocktails, with plasma screen TV`s and unique hanging bed lounges.

*Martini Corner Lobby Bar - serving some of the finest martinis and other popular drinks favored by guests from around the world.

*Wine Corner Lobby Bar - enjoy a great glass of wine plus wine-tasting samples from our extensive wine collection. For the true connoisseur a vintage wine list is also available.

*Tequileria and Cigar Club - offers a wide selection of authentic world-renowned Mexican tequilas and after dinner drinks. Hand-rolled and imported cigars worthy of the most discriminating aficionado (cigars and selected tequilas at extra charge).

*Pelicanos Beach Bar - Perfect casual beachfront spot for a refreshing drink at any time or a before dinner cocktail with friends.

*Trade Winds Pool and Swim-up bar - a spot to cool off and savor your favorite cocktail and any other cravings you may have.

*24-Hour Lounge - a place to relax and treat yourself to hors doeuvres, premium snacks and drinks while enjoying a friendly table game, billiards, or watching your favorite sporting event on our large plasma screen TV`s.


Various Restaurants

*Spice - all day gourmet dining with sumptuous buffets, show cooking stations and a la carte menu. Casual atmosphere. Breakfast, lunch and dinner

*Pelicanos - offering a la carte Caribbean fusion seafood choices in an oceanfront setting overlooking the beautiful beach and Caribbean Sea. Breakfast, lunch and dinner

*Asiana - serving contemporary Asian fusion cuisine with the always popular tepanyaki. Spectacular views and romantic garden setting ensures an intimate dining experience. Lunch and dinner.

*Maria Marie - specializing in upscale Mexican - French fusion cuisine and providing a truly Mexican hacienda-like dining experience complete with colorful murals painted by Mexican artists, evoking memories of Mexico`s rich heritage. Dinner.

*Tapas and Pintxos - a Spanish tapas restaurant offering a trendy and relaxing gourmet dining experience with specialties from Northern Spain and Basque region. Lunch and Dinner.

*Chefs Plate - International haute cuisine where every dish is carefully selected each day and artfully prepared at the discretion of the international chef. Each meal will be a memorable gourmet dining event. Dinner. Available only for Premium Junior Suite Oceanfront, Premium Corner Suite Oceanfront, Premium Swim-Up Suite Beachfront and Presidential Suite. Reservations required.

*Royal Coffee House - European style cafe serving premium espresso and cappicino beverages with a wide variety of pastries, desserts and ice cream. Enjoy a light breakfast or an 11:00am coffee pick me up. High Tea is offered daily on the cafè`s sunset terrace, or indulge your after-dinner craving for a delectable sweet. For those with special dietary needs, sugar-free options are available. Open early morning to late night.


  • Bike rental†
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 2 Outdoor Hot Tubs
  • Non-Motorized Water Sports
    Snorkeling, kayaks and boogie boards
  • Pool
    There are 5 pools on site. Gorgeous infinity pool, inlaid with cascading fountains that give way to stunning views of the shimmering Caribbean and a seemingly endless horizon. This magnificent pool features two in-pool hot Jacuzzis, an official Olympic-size 50-meter lap lane with starter block, plus and oceanfront tranquil pool and hot in-pool Jacuzzis also the very popular in-water lounge chairs and a convenient swim-up bar. This Property has Swim up Bars.
  • Sauna
  • Spa
  • Steam bath
  • Tennis court
    There is 1 tennis court onsite.
    • Available equipment
  • Gambling†
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Daily social entertainment, non-intrusive games and unique activites.

    Nightly entertainment including live music and fabulous professional shows

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


Select a promotion to view details

Honeymoon Welcome Amenities
Travel Dates:
Now - 12/23/2014  
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Honeymoon Welcome Amenities

Guests celebrating their honeymoon with us will receive the following:

  • A bottle of sparkling wine in suite upon arrival
  • Special flower petals decoration on bed.
  • Sweetheart cake for two
  • Special discount on spa treatments(10% discount)

To receive this offer, just enterHoneymoonersin the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 4/16/2016  
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All Inclusive Amenities

The All-Inclusive program includes:

  • Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; show cooking stations; for custom food preparation and an international buffet including natural, low calorie, vegetarian and delicatessen-style menu choices.
  • Unlimited domestic and international premium brand liquors, a variety of beer, wine and sparkling wine by the glass, plus an extensive selection of fine wine included. Exceptional vintage wines, cognacs and tequilas available at surcharge.
  • Complimentary use of internet at the Business Center.
  • 24 Hr. prompt room service.
  • 24 Hr. VIP Lounge serving hors d’oeuvres, premium snacks, domestic, international, and premium brand beverages, featuring table games and large screen Plasma TVs.
  • Personalized check-in and check-out at the resort with welcome and departure refreshing cocktail and cold towels.
  • Business service by concierge available from 9:00 a.m. to 6:00 p.m.
  • Ludic circuit and Polish massage waterfalls.
  • SCUBA introductory lesson, snorkeling equipment, and boogie boards.
  • Lighted rooftop tennis court with complimentary equipment. Onsite tennis pro available.
  • Volleyball, billiard, ping-pong, table games and library.
  • Daily social entertainment, non-intrusive games and unique activities.
  • Nightly entertainment including live music and fabulous professional shows.
  • Educational wine tasting hosted by hotel sommelier.
  • Canopied shade beds and shade lounge chairs on the beach & around pool, in-pool sun chaises and plush beach towels.
  • Exclusive Premium Beach Cabanas® upon availability.
  • Convenient flag system on beach to request waiter service.
  • Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more.
  • Nightly turndown service.
  • Evening Management Cocktail Party.
  • All resort taxes and gratuities.

Valid Booking Dates: Now - 4/16/2016

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd Kukulcan KM 11.5 HZ  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Culture, Dining, Diving, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 1111 reviews
en-US-DMCAPolicy


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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