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Overlooking the white-sand beaches and turquoise waters of the Caribbean Sea, Sandos Cancun Luxury Experience Resort offers the perfect blend of natural beauty, luxury and sophistication, which makes Sandos Cancun the ideal destination for travelers seeking first class facilities and services. Besides the ocean-view accommodations, guests can enjoy a world-class spa and exquisite gourmet cuisine with a huge variety of outdoor activities, excursions, nightlife and cultural attractions in Cancun.
Location: Cancun - Beach
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • Minimum Guest Age: 21
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:  This hotel cannot guarantee a spring-break-free environment.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   5 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(5/1/2014 - 12/20/2014)

  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/21/2014 - 1/3/2015)

  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 4/30/2015)

  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(5/1/2015 - 12/18/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/21/2013 - 12/20/2014)
No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(12/21/2013 - 12/20/2014)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(12/21/2014 - 4/30/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(5/1/2015 - 12/18/2015)
  • Last Renovation: 2012
  • Total rooms: 214

† Fees may apply
  • Accessible rooms
  • Babysitting†
  • Currency exchange†
  • Health club
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Pool
  • Restaurant
  • Room service
  • Water sports†
more (+)
  • Accessible rooms
  • Babysitting†
  • Beauty shop/salon†
  • Currency exchange†
  • Health club
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Meeting rooms
  • Pool
  • Restaurant
  • Room service
  • Water sports†

† Fees may apply

Superior


Bedding– 2 doubles, or 1 King Bed

Occupancy limits- 3 adults, 2 children, 4 total combined.

 A maximum of 2 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.  

Effective from 12/21/14

Occupancy limits- 3 adults, 1 children, 3 total combined.

 A maximum of 1 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.  

Additional Amenities : With a beautiful blend of sophistication and Caribbean style, these 450 sq ft guestrooms provide guests with an intimate and luxurious escape

  • Alarm clock
  • AM/FM radio
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Color television
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Telephone
  • TV
  • Weight scale

Deluxe Balcony


Bedding– 2 doubles, or 1 King Bed

Occupancy limits- 3 adults, 2 children, 4 total combined.

 A maximum of 2 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.

Effective from 12/21/14

Occupancy limits- 3 adults, 1 children, 3 total combined.

 A maximum of 1 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.  

Additional Amenities Experience Cancun with striking views of the Caribbean Sea and Nichupté Lagoon when choosing our Deluxe guestrooms. Each of these spaces offers 450 sq ft of luxury so you can rest and relax in an upscale oasis.


Sandos Suite


Bedding– 2 doubles, or 1 King Bed

Occupancy limits- 3 adults, 2 children, 4 total combined.

 A maximum of 2 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.  

Effective from 12/21/14

Occupancy limits- 3 adults, 1 children, 3 total combined.

 A maximum of 1 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.  

Additional Amenities : Our luxurious Sandos Suite features a comfortable living area along with a separate bedroom. You’ll also find impressive upgrades like a kitchenette, a private balcony and two flat screen TVs so you can enjoy the comforts of home while vacationing in the Caribbean.

  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Safe
  • Slippers
  • Telephone
  • TV

Lagoon Suite


Views : Overlooking views of Nichupté Lagoon and the ocean.

Bedding1 king bed in main bedroom with 2 sofas in living room 

 Occupancy limits- 3 adults, 2 children, 4 total combined.

 A maximum of 2 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged. 

Effective from 12/21/14

Occupancy limits- 3 adults, 1 children, 3 total combined.

 A maximum of 1 children through the age of 1 stay free of charge in existing beds.  Children 2-12 are surcharged.  

Additional Amenities : The beautiful Lagoon Suite comes with two private balconies . Step into a calming atmosphere filled with amenities in these suites, offering plenty of extra space with a kitchenette, a living area and a separate bedroom.

  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • King bed
  • Marble bathroom
  • Minibar
  • Safe
  • Seating area with sofa/chair
  • Shower
  • Sitting area
  • Slippers
  • TV
  • Weight scale

Lagoon Suite Premium


The beautiful Lagoon Suite comes with two private balconies overlooking views of Nichupté Lagoon and the ocean. Step into a calming atmosphere filled with amenities in these suites, offering plenty of extra space with a kitchenette, a living area and a separate bedroom

Bedding-1 king bed

Occupancy limits- 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay of charge in existng beds.  Children ages 5-12 are surcharged.

The Premium section is located on the higher floors of the building and include the following:

•Reserved Beach Cabanas
•Private Concerige Service
•Snacks with Premium Brands
•Free WiFi in the Premium Club

  • Air conditioning
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Safe

Superior Premium


Bedding-1 king or 2 double beds

Occupancy limits -3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay of charge in existng beds.  Children ages 5-12 are surcharged.

The Premium section is located on the higher floors of the building and include the following:

•Reserved Beach Cabanas
•Private Concerige Service
•Snacks with Premium Brands
•Free WiFi in the Premium Club

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Telephone
  • TV

Sandos Suite Premium


Bedding-1 king bed

Occupancy limits -3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay of charge in existng beds.  Children ages 5-12 are surcharged.

The Premium section is located on the higher floors of the building and include the following:

•Reserved Beach Cabanas
•Private Concerige Service
•Snacks with Premium Brands
•Free WiFi in the Premium Club

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Safe
  • Shower
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Bar One - Lobby bar

Premium Club - Exclusive bar


Various Restaurants

Zango - International cuisine (breakfast is buffet style), a la carte lunch\dinner. Elegant sport attire.

Seasons - Modern cuisine - dinner a la carte. Elegant sport attire.

Gaijin - Tepanyaki (reservations required). Elegant sport attire.

St. Trop - Gourmet snack lunch. A la carte dinner (only in season). Casual attire; no beachwear.


  • Gym†
    with Life Fitness Equipment (18+)
  • Jacuzzi†
  • Pool†
    3 Infinity pools with heating option, including 1 Hydrotherapy.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court†
    2 courts with lights
  • Water activities†
    snorkeling, diving (free demo) windsurfing, sailing and kayaking.  

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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Luxury Experience Inclusions!
Travel Dates:
Now - 12/31/2050  
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Luxury Experience Inclusions!

Your Luxury Experience Includes:

  • Welcome amenity (bottle of wine and fresh fruit) and daily amenities (liquors, sweets, Mexican handcrafts, etc.)
  • Pillow menu included in all the rooms
  • Management cocktail party with champagne.  Party is held in the motor lobby every Friday, amongst luxury cars (Ferrari, Lamboghini, etc.)
  • Theme parties in the pool area (Mexican, Caribbean, One Thousand and One Nights) in the evening, three days a week.
  • Coffee station at the lobby and tea time every day at Bar One from 5 to 6 PM.
  • Hookah Bar at the Bar One terrace (Hookah has an extra cost).
  • WOW Moments by the pool twice a week.
    • Chef's gourmet bits by the pool twice a week.
    • Cocktails, fresh fruits and canapes by the pool (Coconut water, Frappuccino, watermelon, cocktail of the day, themed show cooking paella, fajitas, tacos, ceviche, etc.).
  • Live Music and shows:
    • In the pool & gazebo: acrobats, mentalist, capoeira, open air cinema, reggae band, mariachi, salsa, meringue and jazz
  • Restaurants & Bars: Casino night, poker night

Valid Booking Dates: Now - 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/18/2015  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon will receive a fruit basket and a bottle of sparkling wine in the room, free upgrade based on availability at the time of check in, and a romantic dinner in an a la carte restaurant (reservation required). 

To receive this offer, just enter "Honeymoon"; in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.


Proof of marriage is required at check in. *

Valid Booking Dates: Now - 12/18/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/18/2015  
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All Inclusive Amenities

- Daily Breakfast, Lunch, Snacks and Dinner A la carte, 24 hr room service).
- National and International brands (Select - Prime Level) limited beverages, White wine, Red wine and cocktails from 10:00am until 2:00am
- Room Service 24 hrs.
- Internet Service.
- Tennis (unlimited use of courts during opening hours and with prior reservation). Includes equipment (balls and rackets), and tennis attire is appropriate
- Water Sports Center with the following activities: Diving (free demo at the pool only) and Hobbie Wave boat capacity 4 people.
- Snorkeling, Kayaks, Paddle boats, Sailing, Windsurfing, (equipment included, lessons not included).
- Use of Fitness Centre of the Hotel (+18 years).
- Swimming pools and solarium.
- Daily activities: Luxury Moments, Aerobics Class, stretching and beach activities. 
-Evening entertainment: Live music Concierge Service
- Taxes and Tips are included.

Valid Booking Dates: Now - 12/18/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Retorno Del Rey Lote 37-1KM, 14 Zona Hotelera  
Cancun, QR 
MEXICO

Experiences

All Inclusive, Beach, Dining, Diving, Luxury, Romance, Spa
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 2179 reviews


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What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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