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Combining polished accommodations and relaxed elegance with traditional quality and service, guests of all ages will enjoy unforgettable stays at The Westin Resort & Spa Cancun. Catering to families, couples and senior travelers, spacious guestrooms boast a Heavenly Bed® and Heavenly Bath® while excellent dining, upscale amenities and Latin America’s first Heavenly Spa by Westin™ ensure the best of Cancun is right at your fingertips. Located on the quite end of Cancun’s Hotel Zone, guests to The Westin Resort & Spa enjoy complete relaxation just a short drive from the shopping, dining, entertainment and attractions of Cancun.
Location: Cancun - Beach
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: *Important Notes:
    *Features the Heavenly Bed: pillow-top mattress, duvet coverlet, down blanket, 3 crisp high thread count sheets, five queen and king pillows.

    The Heavenly Shower: dual showerhead to provide more power and wider water coverage, also features several spray options, from a light mist to massaging needless.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Service Charges:
Maid - Additional fees apply, payable to the hotel directly
Bellman - Additional fees apply, payable to the hotel directly



Pet Policy
  • Pets Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2017 - 12/15/2017)

  • Year Built: 1991
  • Last Renovation: 2004
  • Accessible rooms: 4
  • Floors: 6
  • Total rooms: 379

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
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  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pets allowed
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe Lagoonview


View - Lagoon View

Bedding - 1 King or double beds - based on  availability, bedding request cannot be guaranteed.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 4 stay free in existing beds with 2 adults. Children ages 5 - 11 are surcharged.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV

Deluxe Oceanview


View - Oceanview.

Bedding - 1 King or 2 double beds - based on  availability, bedding request cannot be guaranteed.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 4 stay free in existing bed with 2 adults. Children ages 5 - 11 are surcharged.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Sunset Bar - Serving light snacks and fresh seafood

Sunrise Bar - serving sandwiches, wood-fired pizzas, salads and light Mexican and American fare

Lobby Bar


Various Restaurants

Arrecifes - Cancun award-winning restaurant features Italian cuisine and fresh seafood.

El Palmar - Serving Mexican and International specialties.

Sunset Bar - Serving light snacks and fresh seafood

Sunrise Bar - serving sandwiches, wood-fired pizzas, salads and light Mexican and American fare.


  • Children's program, onsite†
  • Direct access to a beach
  • Fitness center on-site†
  • Hot tub
    7 Outdoor Hot Tubs
  • Pool
    There are 4 pools on site.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court†
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply
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Funjet Promotions


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Honeymoon Welcome Gift
Travel Dates:
Now - 12/16/2016  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive an upgrade to an Oceanview room (when applicable) based on availability at check-in, plus a bottle of domestic wine in the room upon arrival.

To receive this offer, just enter HONEY in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation.  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/16/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift!
Travel Dates:
1/4/2017 - 12/15/2017  
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Honeymoon Welcome Gift!

Guests celebrating their honeymoon with us will receive an upgrade to an Oceanview room (if applicable), based on availability at check-in, plus a bottle of domestic wine in the room upon arrival.

To receive this offer, just enter HONEY in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Proof of marriage must be provided at check-in - should be less than 30 days old.  

Valid Booking Dates: Now - 12/15/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/16/2016  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All day dining including breakfast, lunch, dinner and snacks at hotel operated restaurants and bars. A surcharge may apply on some dishes on lunch, dinner, and special dinners.
  • 24 hour in room dining (surcharge may apply)
  • International and Domestic alcoholic beverages by the glass from 11:00am - midnight - premium drinks and bottles not included
  • Unlimited juices & soft drinks (at selected bars)
  • Waiter Service at swim-up pool bar, pool and beach
  • In-room Minibar with soft drinks, bottled water and beer
  • Use of tennis courts
  • Signature Workout equipment with cardio-conditioning equipment including free weights, treadmills, Lifecycles and stair climbers
  • Free in-room internet access
  • Free access to Westin Kids Club
  • Applicable taxes and gratuities

Valid Booking Dates: Now - 12/16/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
1/4/2017 - 12/15/2017  
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All Inclusive Amenities

Guests will receive the following All Inclusive amenities:

- All-day dinning including breakfast, lunch, dinner and snacks
- 24-hour in-room dinning
- International and domestic well-brand alcoholic beverages by the glass, juices & soft drinks, at selected bars
- Waiter Service at swim-up pool bar, pool and beach
- In-room Minibar, with soft drinks, bottled water and beer
- Use of tennis courts
- Signature Workout equipped with cardio-conditioning equipment
- Free in-room internet access
- Free access to Westin Kids Club
- Applicable taxes and gratuities

IMPORTANT INFORMATION: Subject to change without prior notice. Additional information provided at the hotel upon checkin.

Valid Booking Dates: Now - 12/15/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd. Kukulcan KM 20 Hotel Zone  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Culture, Dining, Diving, Family, Golf, Nightlife, Romance, Snorkeling, Spa
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