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  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK - individual student bookings are accepted - Requires $200/per person cash or credit card deposit upon check-in.

SPRING BREAK - STUDENT GROUPS must be booked through the group department & will require a chaperone and refundable deposit.

CUSTOMER SERVICE:  complaint cutoff is 45 days from date of guest's check-out



Stay Requirements
  • Minimum night stay restrictions may apply.


    Applies: Sunday - Saturday(12/5/2013 - 1/2/2015)
Pet Policy
  • Pets Not Allowed
Cancellation Policies

  • Cancellation Deadline: Immediate Cancel currently applies under penalty
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(3/30/2015 - 4/6/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(1/3/2015 - 1/2/2016)
No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(12/5/2013 - 1/2/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(1/3/2015 - 1/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 3/29/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(3/30/2015 - 4/6/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(4/7/2015 - 12/22/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2015 - 1/2/2016)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 1991
  • Last Renovation: 2006
  • Floors: 2
  • Accessible rooms: 3
  • Total rooms: 286

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Elevators Not Available
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Pool
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wedding and honeymoon programs available.

    True love begins at Allegro Playacar.
    With your head in the clouds and your toes in the sand, Allegro Playacar offers the perfect backdrop for your very special day. With the breathtaking location in Riviera Maya along the translucent Caribbean shores, all-inclusive amenities and personalized service, this is the perfect backdrop for a picturesque wedding occasion. The Allegro Playacar offers distinct locations on property for ceremonies and receptions, including a secluded garden sanctuary. Our Wedding Planner dazzles couples by designing weddings that know no boundaries with customizations like adding mariachis, photography and unique delectable menus for extravagant receptions.
  • Business Services†
  • Internet Access†

† Fees may apply

Superior


Bedding-1 King or 2 double beds- based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Superior Premium


Bedding– 2 double beds, or 1 King Bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

Ambar Bar - The resort's very own Margarita bar featuring an extensive and mouth watering margarita menu, pool table, entertainment and an impressive array of cocktails and mixers from around the globe. Plus, late night snacks are offered.

Aqua Bar - the resort's popular swim-up bar.

Disco Bar - featuring a pool table, televisions, sport videos and international music. Disco operates during limited hours featuring international & local music.

Lobby Bar/The cocktail bar - Open during limited hours.


Various Restaurants

The Buffet - Buffet-style dining is the resort's main restaurant providing a great selection of international cuisine with different themed nights.  Open for Continental breakfast,breakfast buffet, Lunch and Dinner.

The Mexican - Menu style dining features authentic “a’ la Carte” Mexican fare in a festive environment. Reservations required at the guest service desk.

La Trattoria - Italian Specialty menu offers exquisite “a’ la Carte” Italian dishes in a stylish atmosphere. Reservations required at the guest service desk.

Note: Reservations are required for both The Mexican and La Trattoria restaurants.

The Snack Bar - Serving a variety of lighter fare, hot dogs, hamburgers & sandwiches. 

The Pizzeria - Pizza and sandwiches.


Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club with supervised activities (ages 4-12)

    The new Kids Club is a nine-to-five activity center for children ages 4-12 showcasing a new video game room and a children's pool in the shape of the world's most famous mouse. Children will have a blast at the Mini Disco with piñatas, games and dancing everyday.
  • Direct access to a beach
  • Motorized Water Sports†
    Waive Runner, Snorkeling and diving tours, deep fishing
  • Non-Motorized Water Sports

    Sports & Activities
    Land Sports - Volleyball, Beach Soccer, Table Tennis, Multiple Use Field, Shuffle Board, Giant Chess Board, Billiards, Playing Cards and Board Games. Aerobics
    Two lighted Tennis Courts
    Water Sports ( Non-Motorized ) - Kayaks, Snorkeling, Sailing, Water Polo, Aqua Aerobics, Boogie Boards and Windsurfing

    Daily Activities Program hosted by recreation staff in a variety of languages

    Kayaks, snorkeling, water polo, aqua aerobics, boogie boards,sailing, windsurfing


  • Pool
    There are 2 pools on site. Allegro Playacar features three pools: one for relaxing, one for activities and one just for kids. This property has Swim up Bars.
  • Spa†
  • Tennis court
    There are 2 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Nightly shows and entertainment: Guests also will enjoy a different and spectacular show every night such as "Boogie Dreams," taking you back to the 70's and 80's, or "Ingenious" the magic of Irish dancing and circus, performed by the resort's dancers.
  • Chichen Itza
  • Playa Del Carmen Town: Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Other Local Attractions
    A definite advantage of the resort is definitely its geographical location: it is close to Cozumel, Akumal and all the archeological park, towns and ecological activities

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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All Inclusive Amenities
Travel Dates:
Now - 1/2/2016  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals, snacks.
• Unlimited alcoholic beverages, juices and soft drinks.
• Wine served at meals.
• Continental Breakfast.
• Daily activities program including aerobics, volleyball and archer.
• Nightly Entertainment provided by the Fun Club.
• Non-motorized watersports at Marina Aqua World, 5 minutes away from resort.
• Scuba classes in the pool.
• Free entrance and drinks at Eddie's Sports Bar and Disco -Little Village Club.
• Activities Program for children and playground area w/adult supervision (4-12 Yrs).
• Taxes and Gratuities.

Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 1/2/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
5/1/2015 - 6/30/2015  
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Kids Stay Free!

Guests are allowed to have up to 1 child 12 and younger stay free of charge when sharing a guestroom with 1 adult!  Additional children are surcharged.

Important information: Group restrictions may apply.

Valid Booking Dates: Now - 6/30/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
9/1/2015 - 12/22/2015  
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Kids Stay Free!

Guests are allowed to have up to 1 child 12 and younger stay free of charge when sharing a guestroom with 1 adult!  Additional children are surcharged.

Important information: Group restrictions may apply.

Valid Booking Dates: Now - 12/22/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
Now - 12/22/2014  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 12 and younger stay free of charge when sharing a guestroom with 1 adult!

Important information: Group restrictions may apply.

Valid Booking Dates: Now - 12/22/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon/Anniversary Welcome Gift!
Travel Dates:
Now - 12/20/2015  
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Honeymoon/Anniversary Welcome Gift!

Guests celebrating their honeymoon or anniversary with us will receive the following amenities:

* Welcome Letter
* Fresh fruit and bottle of sparkling wine in-room upon arrival
* Nightly turn-down service
* Continental breakfast in bed one (1) morning during your stay (Reservations must be made in advance with concierge).
* 30-minute Romantic Couples Massage
* Romantic candlelit dinner including a bottle of wine, one (1) evening during your stay
* 10% discount** on all spa treatments (products not included)
* Surprise gift

To receive this offer, just enter "HONEYMOON" or "ANNIVERSARY" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Spa discount cannot be applied to spa packages or combined with other spa offers. Offer subject to availability.  Certain restrictions may apply.

Valid Booking Dates: Now - 12/20/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon/Anniversary Welcome Gift!
Travel Dates:
Now - 12/20/2015  
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Honeymoon/Anniversary Welcome Gift!

Guests celebrating their honeymoon or anniversary with us will receive the following amenities:

* Special Welcome Letter
* Fresh fruit platter and bottle of sparkling wine upon arrival
* Special turn-down service, one (1) night during your stay
* Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
* 10% discount** on all spa treatments (products not included)

To receive this offer, just enter "HONEYMOON" or "ANNIVERSARY" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Spa discount cannot be applied to spa packages or combined with other spa offers. Offer subject to availability.  Certain restrictions may apply.

Valid Booking Dates: Now - 12/20/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Lote Hotelero Number 7, Desarrollo Playacar  
Playa Del Carmen, QR 77710
MEXICO

Experiences

All Inclusive, Beach, Dining, Diving, Family, Golf, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
3.5 of 5 stars

TripAdvisor Traveler Rating

Based on 2579 reviews
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What is a Promo Code?

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