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Fronting the sparkling blue waters of the Mexican Caribbean and the world famous white sands of Playa del Carmen, families, luxury travelers and spa-lovers can reconnect with all five senses during stays at this lavish Mexican hideaway. An oasis of pampering, the resort offers a first class selection of Gourmet Inclusive® restaurants and bars, enchanting spa services, spacious, accommodations and family-friendly amenities like 24-hour room service, a sensational kid’s club that will keep your little ones entertained with Fisher-Price® toys, a playground, a kid’s pool and beach games and convenient access to Fisher-Price® baby equipment including a monitor, stroller, bottle warmer, baby bathtub, Gourmet Gerber baby food and so much more. Make vacation memories to last a lifetime during visits to this family-focused luxury resort.
Location: Riviera Maya - Beach
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Hotel Deposit Requirements:
A major credit card or cash deposit and photo I.D. are required upon check-in to cover phone usage and incidental charges.

Hotel Spring Break Policy:
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary. The Azul Fives hotel is situated on Xcalacoco beach.  There are parts of the beach that are slightly rocky under foot, due to the coral reef that lines their shores. The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 2 Nights
    Applies: Sunday - Saturday(5/8/2013 - 12/22/2013)

  • Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2013 - 1/3/2014)

  • Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2014 - 12/22/2014)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(5/8/2013 - 12/22/2013)
  • Cancun, Mexico (CUN): 30 miles
  • Year Built: 2008
  • Floors: 3
  • Total rooms: 360

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wedding packages are available for purchase. Please contact the hotel directly for more information.

    Wedding Coordinator: weddings@azul-hotels.com
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe


Occupancy limits - 2 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

2 double beds

 

 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Deluxe Poolview


Occupancy limits - 2 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults.

2 double beds
Pool view

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Deluxe Pool Walk Out


Occupancy limits - 2 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults.

2 double beds
Pool walkout view

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Deluxe Select


Occupancy limits- 2 adults, 2 children, 4 total

A maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Shower only
  • Telephone
  • TV

Deluxe Poolview Select


Occupancy limits- 2 adults, 2 children, 4 total

A maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Deluxe Pool Walk Out Select


Occupancy limits- 2 adults, 2 children, 4 total

A maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

One Bedroom Suite


Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Master bedroom: 1 king bed
Living room: 1 sofa bed

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone
  • TV

One Bedroom Pool View


Valid for arrivals Dec 23, 2012 and beyond

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. 

Master bedroom: 1 king bed
Living room: 1 sofa bed

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone
  • TV

One Bedroom Suite Select


Occupancy limits- 2 adults, 2 children, 4 total

A maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

One Bedroom Pool Walkout


Valid for arrivals Dec 23, 2012 and beyond

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. 

Master bedroom: 1 king bed
Living room: 1 sofa bed

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone
  • TV

Fisher Price Room


Valid for arrivals Dec. 23, 2012 and beyond

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. 

Branded Fisher Price Little People Robes

Little Peopl CD's and DVD's

Customized Welcome Voicemail inviting them to meet the Little People for a Character breakfast or other fun activiteis in Azulito's Play House.

Photo session with the Little People - photo will be provided at check out with family and Little People

Fisher Price toys in the room - toys to be chosen and already in teh room based on age

Little People decorations - Little People pillows, artwork and more  

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Dining room seats
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

1 Bedroom Penthouse Suite


Valid for arrivals Dec. 23, 2012 and beyond

Occupancy limits - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. 

Master bedroom: 1 king bed
Living room: 1 sofa bed

This amazing rooftop lounge deck penthouse was created to satisfy even the most demanding guests’ needs. The Penthouse suites are located on the third floor and feature an exclusive and unique rooftop lounge deck where guests can enjoy private gatherings with family and friends. The rooftop lounge deck doubles the living space of the suite and has special glass panels to block the wind as well as a deluxe whirlpool tub for six  that is elevated to allow for spectacular views. The rooftop deck also features a large lounge area which includes a sofa and coffee table, chaise lounges ideal for sun bathing, pergola, a barbeque grill, a marble half-bathroom with sink and shower and also a patio dining table for six with pergola. This lounge is perfect for entertaining, sharing an afternoon barbecue or room service delivery

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Telephone
  • TV

Two Bedroom Suite


Occupancy limits - 6 adults, 4 children, 6 total

Maximum of 4 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Master bedroom: 1 king bed
Second bedroom: 2 double beds
Living room: 1 sofa bed

-2 bathrooms

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone
  • TV

Two Bedroom Suite Select


Occupancy limits- 6 adults, 4 children, 6 total

A maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Third through sixth child are surcharged

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Three Bedroom Suite


Occupancy limits - 8 adults, 6 children, 8 total

Maximum of 6 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Master bedroom: 1 king bed
Second bedroom: 2 double beds
Third bedroom: 2 double beds
Living room: 1 sofa bed


-Dining table for 8
-2 bathrooms

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone
  • TV

Three Bedroom Suite Select


Occupancy limits- 8 adults, 6 children, 8 total

A maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Third through sixth child are surcharged

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Two Bedroom Penthouse Suite


Occupancy limits - 6 adults, 4 children, 6 total

Maximum of 4 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Master bedroom: 1 king bed
Second bedroom: 2 double beds
Living room: 1 sofa bed
-Separate living room
-Dining table for 8
-Access to rooftop deck with lounge area
-Patio dining table for 6
-IPod deck
-2 full bathrooms and 1 half bathroom
-Bath amenity
-Magnified mirror

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Tables and chairs
  • Telephone
  • TV

Three Bedroom Penthouse Suite


Occupancy limits - 8 adults, 6 children, 8 total

Maximum of 6 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Master bedroom: 1 king bed
Second bedroom: 2 double beds
Third bedroom: 2 double beds
Living room: 1 sofa bed
-Separate living room
-Dining table for 8
-Access to rooftop deck with lounge area
-Patio dining table for 6
-IPod deck
-2 full bathrooms and 1 half bathroom
-Bath amenity
-Magnified mirror

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Tables and chairs
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-Zky bar and lounge
-Lizards pool-side bar
-Rainbow swim-up pool bar
-Breeze swim-up pool bar
-Palmas swim-up pool bar


Various Restaurants

-Sea Olive: Mediterranean family-style dining. Air-conditioned indoors, outdoor terrace, semi-private dining area. Serves lunch and dinner.

-Tsuki: Asia and Pacific Rim; Sushi bar. Air-conditioned indoors. Serves dinner.

-Flavours: International World Cuisine. Air-conditioned indoors, private dining rooms. Serves breakfast, lunch, and dinner.

-Senses: 8 innovative courses. Open-air tables for up to 6 people. Serves dinner. Attire: dressy-casual. *Not included in Gourmet Inclusive Package*

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
*No Reservations required.


  • Bike rental†
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite

    Azulitos Kid’s Club Room: Kids 6 months - 5 years. This play space by Fisher-Price has the latest toys designed to enhance early childhood development. Kids also sing, listen to stories, and work on talking and sharing skills in playgroups.

    Children under the age of 4 require adult/parental supervision at all times.

    My Gym Center: Kids 6 - 12 years. My Gym Center features ropes, parallel bars, a trampoline, springboard and other equipment, plus big floor pads. The facilities and positive reinforcement programs are designed by My Gym Children’s Fitness Center.

    Activity Rooms: The Arts & Crafts Room, Interactive Game Room, Doll Room and mini-theater span the interests of all our younger guests.

    -Parents can stay and play with their kids at the Kid’s Club.
    -Closes during lunch so families can dine together.
    -Open daily until 9:30 p.m. so kids can play while their parents have dinner.
    -Kids will also love the kid’s pool, playground and beach games.


  • Direct access to a beach
  • Fitness center on-site†
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Snorkeling equipment, kayaks
  • Pool
    There are 3 pools on site. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court†
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply

Current Promotions


Select a promotion to view details

Free Upgrade Included!
Travel Dates:
5/29/2013 -8/31/2013  
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Free Upgrade Included!

Free upgrade included! Select this room category!

Valid Booking Dates: 5/29/2013 - 8/31/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Guaranteed Room Upgrade
Travel Dates:
5/29/2013 -8/31/2013  
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Guaranteed Room Upgrade

Guaranteed room upgrade! Select Deluxe Poolview Suite for $0 more!

Valid Booking Dates: 5/29/2013 - 8/31/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free
Travel Dates:
5/1/2013 -12/22/2013  
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Kids Stay Free

Guests are allowed to have up to 2 kids age 12 and younger stay free of charge when sharing a guestroom with parents.  

At least 2 adults must accompany the children.
Surcharges will apply to kids 13- 17 years old.
Group restrictions may apply.

Valid Booking Dates: 10/4/2012 - 12/22/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay and Eat Free!
Travel Dates:
6/1/2013 -6/30/2013  
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Kids Stay and Eat Free!

Guests are allowed up to 2 kids 12 years old or younger stay free of charge in guestroom with 2 adults.

Valid Booking Dates: 6/1/2013 - 6/30/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay and Eat Free!
Travel Dates:
8/16/2013 -10/31/2013  
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Kids Stay and Eat Free!

Guests are allowed up to 2 kids 12 years old or younger stay free of charge in guestroom with 2 adults.

Valid Booking Dates: 6/1/2013 - 7/31/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay and Eat Free!
Travel Dates:
7/1/2013 -8/15/2013  
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Kids Stay and Eat Free!

Guests are allowed up to 2 kids 12 years old or younger stay free of charge in guestroom with 2 adults.

Valid Booking Dates: 6/5/2013 - 7/31/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
1/1/2012 -12/22/2013  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All meals (with exception of restaurant Senses)
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices
  • Welcome glass of sparkling wine
  • 24 hour room service
  • Minibar with beer, water and soft drinks refilled daily 
  • Daily and nightly activity programs
  • Snorkeling equipment
  • Kids Club (4-12 years of age*)
  • Baby amenities
  • Non-Motorized water sports: kayaking and snorkeling
  • Fitness Center
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Tour desk
  • Money exchange
  • Medical services available 24 hours

* Children under the age of 4 require adult/parental supervision at all times.

Valid Booking Dates: 1/1/2012 - 12/22/2013

Applicable promotions will display with your room selection. Some restrictions may apply.

Predio El Limonar fraccion 2, Xcalacoco  
Municipio de Solidaridad, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding


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What is a Promo Code?

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