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Fronting the dazzling waters of the Mexican Caribbean, the Barceló Maya Palace provides an inspired setting for active travelers, spa enthusiasts and families seeking an unforgettable all-inclusive vacation. Barceló Maya Palace’s elegant suites offer a full range of premiere amenities and splendid comforts, while exquisite restaurants, entertaining activities, an inspired spa, sparkling pools and family-friendly amenities like a children’s water park and children’s activities programs cater to your every whim. Guests staying at Barceló Maya Palace also enjoy exclusive privileges at the restaurants, pools and facilities to all hotels within the Barceló Maya Beach Resort complex! Escape to Barceló Maya Palace for endless options and sensational vacations in the Riviera Mayan sun.
Location: Riviera Maya - Beach
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(7/5/2014 - 8/16/2014)

  • Cancellation Deadline:  7 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/17/2014 - 12/21/2014)

  • Cancellation Deadline:  21 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/22/2014 - 1/3/2015)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2015 - 4/11/2015)

  • Cancellation Deadline:  7 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/12/2015 - 12/17/2015)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/17/2014 - 12/17/2015)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 2007
  • Floors: 3
  • Accessible rooms: 8
  • Total rooms: 756

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Wakeup service
  • Water sports†
  • Package Sea Breeze: US$1600.00
    Package Under The Stars: US$2100.00.
    Package rates are subject to change. 10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
  • Business Services†
  • Internet Access†

† Fees may apply

Junior Suite Deluxe


Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Junior Suite Deluxe Pool View Club Premium


Bedding- 1 king bed or two double beds, two sofa beds. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Additional Amenities:
· Personalized check-in and check-out in the exclusive Club Premium area
· Exclusive concierge service for Club Premium guests
· Room with the best views in the Club Premium area
· Welcome gifts in the room upon arrival
· Pool towels in the room
· VIP minibar (sodas, water, domestic beer, and snacks)
· Superior toiletry items
· Turn down service
· Priority when making reservations at a-la-carte restaurants (unlimited reservations: subject to availability of the restaurant chosen)
· Access to the Club Premium Lounge with international drinks, canapés, continental breakfast, board games, books, newspapers and free internet (service available from 7:00 a.m. to 11:00 p.m.).
· Premium drinks in all hotel bars and restaurants
· Local calls at no additional charge
· Complimentary access to WI-FI in available areas in each hotel.
· Express laundry service at the normal rate
· Room service
· Bottle of aged, 100% agave tequila (for 4-night minimum stays)
· Logo Shop souvenir and surprise gift for children under 12 years of age (for 4-night minimum stays)
· 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Iron
  • Ironing board
  • Safe
  • Slippers
  • Widescreen TV
  • Wireless internet connection

Junior Suite Deluxe Ocean View Club Premium


Bedding-  1 king bed or two double beds, sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Additional Amenities:
· Personalized check-in and check-out in the exclusive Club Premium area
· Exclusive concierge service for Club Premium guests
· Room with the best views in the Club Premium area
· Welcome gifts in the room upon arrival
· Pool towels in the room
· VIP minibar (sodas, water, domestic beer, and snacks)
· Superior toiletry items
· Turn down service
· Priority when making reservations at a-la-carte restaurants (unlimited reservations: subject to availability of the restaurant chosen)
· Access to the Club Premium Lounge with international drinks, canapés, continental breakfast, board games, books, newspapers and free internet (service available from 7:00 a.m. to 11:00 p.m.).
· Premium drinks in all hotel bars and restaurants
· Local calls at no additional charge
· Complimentary access to WI-FI in available areas in each hotel.
· Express laundry service at the normal rate
· Room service
· Bottle of aged, 100% agave tequila (for 4-night minimum stays)
· Logo Shop souvenir and surprise gift for children under 12 years of age (for 4-night minimum stays)
· 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Internet access†
  • Iron
  • Ironing board
  • Safe
  • Satellite television
  • Telephone

Junior Suite Deluxe Ocean Front Club Premium


Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through age 1 stay free in existing beds with at least 2 adults.

Additional Amenities:
· Personalized check-in and check-out in the exclusive Club Premium area
· Exclusive concierge service for Club Premium guests
· Room with the best views in the Club Premium area
· Welcome gifts in the room upon arrival
· Pool towels in the room
· VIP minibar (sodas, water, domestic beer, and snacks)
· Superior toiletry items
· Turn down service
· Priority when making reservations at a-la-carte restaurants (unlimited reservations: subject to availability of the restaurant chosen)
· Access to the Club Premium Lounge with international drinks, canapés, continental breakfast, board games, books, newspapers and free internet (service available from 7:00 a.m. to 11:00 p.m.).
· Premium drinks in all hotel bars and restaurants
· Local calls at no additional charge
· Complimentary access to WI-FI in available areas in each hotel.
· Express laundry service at the normal rate
· Room service
· Bottle of aged, 100% agave tequila (for 4-night minimum stays)
· Logo Shop souvenir and surprise gift for children under 12 years of age (for 4-night minimum stays)
· 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Family Junior Suite


Bedding- 2 double beds and 1 sofa bed

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Bathroom amenities
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Safe
  • Satellite television
  • Telephone

Suite Deluxe Family


Bedding- 2 double beds

Occupancy limits- 4 adults, 4 children, 6 total.

A maximum of 4 children through the age of 1 stay free in existing beds when accompanied by 1 adult. Children ages 2 to 12 are surcharged.

Additional Amenities- Spacious well appointed rooms with furnishings inspired by Mexican colonial style totaling over 1,000 square feet of space. Special features include private terrace or balcony, replenished mini-bar, coffee-maker and alarm clock; ceiling fan, pillow menu, digital safe, internet connection, 32 inch flat-screen TV, plus spa inspired bathrooms with luxurious amenities, bathrobes and even slippers. Interconnected bedrooms sleeps a family of five comfortably all under one roof.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Suite Oceanfront Club Premium


Bedding- 1 King bed

Occupancy limits- 2 adults, 1 child, 3 total.

A maximum of 1 child through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Additional Amenities:
· Personalized check-in and check-out in the exclusive Club Premium area
· Exclusive concierge service for Club Premium guests
· Room with the best views in the Club Premium area
· Welcome gifts in the room upon arrival
· Pool towels in the room
· VIP minibar (sodas, water, domestic beer, and snacks)
· Superior toiletry items
· Turn down service
· Priority when making reservations at a-la-carte restaurants (unlimited reservations: subject to availability of the restaurant chosen)
· Access to the Club Premium Lounge with international drinks, canapés, continental breakfast, board games, books, newspapers and free internet (service available from 7:00 a.m. to 11:00 p.m.).
· Premium drinks in all hotel bars and restaurants
· Local calls at no additional charge
· Complimentary access to WI-FI in available areas in each hotel.
· Express laundry service at the normal rate
· Room service
· Bottle of aged, 100% agave tequila (for 4-night minimum stays)
· Logo Shop souvenir and surprise gift for children under 12 years of age (for 4-night minimum stays)
· 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)

  • Air conditioning
  • Alarm clock
  • Bathroom amenities
  • Bathtub
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Safe
  • Satellite television
  • Shower
  • Telephone

Presidential Suite Ocean Front Club Premium


Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total.

Children are not allowed to be booked in this category.

Additional Amenities:
· Personalized check-in and check-out in the exclusive Club Premium area
· Exclusive concierge service for Club Premium guests
· Room with the best views in the Club Premium area
· Welcome gifts in the room upon arrival
· Pool towels in the room
· VIP minibar (sodas, water, domestic beer, and snacks)
· Superior toiletry items
· Turn down service
· Priority when making reservations at a-la-carte restaurants (unlimited reservations: subject to availability of the restaurant chosen)
· Access to the Club Premium Lounge with international drinks, canapés, continental breakfast, board games, books, newspapers and free internet (service available from 7:00 a.m. to 11:00 p.m.).
· Premium drinks in all hotel bars and restaurants
· Local calls at no additional charge
· Complimentary access to WI-FI in available areas in each hotel.
· Express laundry service at the normal rate
· Room service
· Bottle of aged, 100% agave tequila (for 4-night minimum stays)
· Logo Shop souvenir and surprise gift for children under 12 years of age (for 4-night minimum stays)
· 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Bathtub
  • Ceiling fan
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Safe
  • Satellite television
  • Shower
  • Telephone


† Fees may apply
Various Lounges/Bars

2 lobby bars
2 theatre bars
2 poolside bars
1 Discotheque


Various Restaurants

International Buffet - buffet style
Mexican Hacienda Style Buffet - buffet style
French Restaurant- Brasserie
Brazilian Rodizio Restaurant
Caribbean Restaurant

For every night of your stay you are entitled to a dinner in one of the specialities restaurants, including in the specialities restaurants of the 4 other hotels of the complex. Dress code: Semi-formal, no Shorts, no Beachwear and no sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Children's pool
    There are 5 children's pools on site.
  • Children's program, onsite
    2 Kid's club is for 4-12 year olds. Supervised activities
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 2 Outdoor Hot Tubs
  • Motorized Water Sports†
    Banana boat, jet sky, parasiling. Scuba Diving and Fishing.
  • Non-Motorized Water Sports
    Sailling, windsurfing, aqua bikes, kayaking, snorkeling. Limited 1 hour per day, reservations required.
  • Pool
    There are 4 pools on site. 4 Outdoor pool with protected kids area. 1 kids pool with water games. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 7 tennis courts onsite. There are 7 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within a Mile of Property.
    • Shuttle Available
  • On-site Entertainment
    Different themes, Mexican, Caribbean, International.
  • XCARET (ECO-PARK): 15 miles
  • TULUM (ACHOLOGICAL ZONE): 15 miles
  • PLAYA DEL CARMEN (DOWNTOWN)

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


Select a promotion to view details

Up to $1,200 in Resort Credits
Travel Dates:
1/1/2014 -12/31/2014  
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Up to $1,200 in Resort Credits

Guests will receive a $1,200 Resort Credit as follows:



  • $200 Room Upgrade: Valid on select room categories on minumum 4 night stay.
  • $20 for Internet Center.
  • $40 for Laundry Package: not valid on dry cleaning/express service.
  • $80 for U Spa: Maximum of 1 credit per package.
  • $30 for 50 or 80 minute massage: Maximum of 1 credit per room, per treatment/stay.
  • (2) $30 credits for 50 or 80 minute Facial or Body Treatments: Maximum of 1 credit per person/treatment/per stay.
  • (2) $30 credits for Hydrotherapy session of 50 minutes: Maximum of 1 credit per person/ treatment/per stay.
  • (4) $10 credits for Beauty Parlor Services: Maximum of one credit per person, per service, per stay.
  • $100 for 2 massages of 50 or 80 minutes: Applies to the purchase of 2 massages per person during limited schedule.
  • (2) $50 credits for Private dinner on the beach. Maximum of 1 credit per person/dinner.
  • $30 credit for purchase of 1 bottle of French Champagne.
  • (3) $10 credits for purchase of a bottle of wine with a value of $40. Maximum of 1 coupon per bottle of wine.
  • (2) $20 credits for purchase of a bottle of wine with a value of $80.
  • (2) $25 credits toward Temazcal (Mayan Steambath.) Maximum 1 credit per person, reservations required 48 hours prior to service.
  • (4) $10 credits for VIP access to Jaguar's Discotheque. Maximum 1 credit per person/night.
  • $20 toward private transfer from hotel to airport through Vacaciones Barcelo. Promotion valid the first 24 hours after arrival.
  • $30 credit when purchasing a minimum of $100 in photography/video at Dolphinaris Park.
  • $30 credit toward minimum purchase of $120 of Barcelo Logo Products at resort.
  • (3) $10 credits toward purchase of 25 ozs. bottles of Tequila Barcelo Anejo or Reposado. Maximum of 1 credit per bottle.
  • $30 credit toward Kodak photography services. Valid on minimum purchase of $250 on Kodak pictures in any Kodak outlet within resort.

Credits are per room/stay unless noted.
Resort credits are subject to change without notice.

Valid Booking Dates: 7/15/2013 - 12/21/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2,000 in Resort Credits
Travel Dates:
1/1/2014 -12/31/2014  
Close

Up to $2,000 in Resort Credits

Guests will receive a $2,000 Resort Credit as follows:



  • $400 Room Upgrade: Valid on select room categories & 7 night min stay.
  • $30 for Internet Center.
  • $70 for Laundry Package: Not valid on dry cleaning/express service.
  • $80 for U Spa: Max of 1 credit per stay.
  • (2) $30 credits for 50 or 80 minute massages: Max of 1 credit per massage.
  • (2) $30 credits for 50 or 80 minutes Facial or body treatments: Max of 1 credit per massage.
  • (2) $30 credits for Hydrotherapy session of 50 minutes: Max of 1 credit per session.
  • (4) $10 credits for Beauty Parlor Services: Max of 1 credit per person/service.
  • $100 for (2) massages of 50 or 80 minutes: Applies to the purchase of 2 massages per person during limited schedule.
  • $100 for (2) facial or body treatments of 50 or 80 minutes: Applies to the purchase of 2  treatments per person during limited schedule.
  • (4) $50 credits for Private dinner on the beach. Max of 1 credit per person/dinner.
  • (2) $20 credits for Romantic Breakfast in your room. Max of 1 credit per person/service.
  • (2) $30 credits for purchase of one bottle of French champagne.  Valid 1 credit per bottle.
  • (4) $10 credits for purchase of a bottle of wine with a value of $40. Max of 1 credit per bottle of wine.
  • (3) $20 credits for a purchase of a bottle of wine with a value of $80. Max of 1 credit per bottle of wine.
  • (3) $25 credits toward Temazcal (Mayan Steambath.) Max 1 credit per person, 48 hour advance reservation required.
  • (10) $10 credits for VIP access Jaguar's Discotheque. Max of 1 credit per person/night.
  • $20 toward private transfer from resort to airport through Vacaciones Barcelo. Promotion valid the first 24 hours after arrival.
  • $30 credit when purchasing a minimum of $100 in photography/video at Dolphinaris Park.
  • $75 credit toward Diving Tour: Valid toward diving tour after completion of Open Water Diver Certification at resort.
  • $40 credit toward minimum purchase of $150 of Barcelo Logo Products at resort.
  • (3) $10 credits toward purchase of 25 oz bottles of Tequila Barcelo Anejo or Reposado. One credit per bottle.
  • $30 credit toward Kodak photography services & min purchase of $250 on Kodak pictures at Kodak outlet within resort.

Credits are per room/stay unless noted.
Resort credits are subject to change without notice.


Valid Booking Dates: 7/15/2013 - 12/21/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
2/14/2013 -12/21/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Welcome drink upon arrival.
  • Breakfast, lunch and dinner at Mirador and La Hacienda Buffet Restaurants.
  • Unlimited access to A la carte dinner at the specialty restaurants: Rodizzio Brazilian Cuisine, F Le Brasserie, French Cuisines, Caribe, Caribbean Cuisine (Reservation required; Subject to availability).
  • Lunch, snacks and beverages available at Cora Grill.
  • Domestic and international beverages (soft drinks, beers, house wines, liquors, cocktails and coffee).
  • Day and night entertainment.
  • Free entrance to disco, including domestic drinks (For guests over 18 years old).
  • Barcy Kids’ Club (kids between 4 to 12 years old).
  • Mini-golf (18 holes)/Pitch and Putt (4 holes), equipment included.
  • Fitness Center (AC) with Jacuzzi, steam bath and sauna.
  • Sports: tennis (7 lit courts, equipment included additional fee applies for night lighting), snorkeling (1 hour free equipment use per day), kayaking, windsurfing (standard boards only), sailing (standard boats only), diving (1 lesson free per week in swimming pool), catamaran, aquatic bikes, aqua-aerobics in pool, water polo, beach volleyball, table tennis, darts, giant chess set, and a billiards table.
  • Taxes and gratuities included.
  • Access to the sister hotels Barceló Maya Beach & Caribe and Barceló Maya Colonial & Tropical.

Important information:  Dress code is formal (long pants, collared shirt and shoes are required).

Valid Booking Dates: 2/14/2013 - 12/21/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Chetumal- Puerto Juatez KM 266.3  
Rivera Maya, QR 77750
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 2204 reviews


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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