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Fronting the dazzling waters of the Mexican Caribbean, the Barceló Maya Palace provides an inspired setting for active travelers, spa enthusiasts and families seeking an unforgettable all-inclusive vacation. Barceló Maya Palace’s elegant suites offer a full range of premiere amenities and splendid comforts, while exquisite restaurants, entertaining activities, an inspired spa, sparkling pools and family-friendly amenities like a children’s water park and children’s activities programs cater to your every whim. Guests staying at Barceló Maya Palace also enjoy exclusive privileges at the restaurants, pools and facilities to all hotels within the Barceló Maya Beach Resort complex! Escape to Barceló Maya Palace for endless options and sensational vacations in the Riviera Mayan sun.
Location: Riviera Maya - Beach
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.




Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/17/2016 - 1/6/2017)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/17/2014 - 12/16/2016)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 2007
  • Accessible rooms: 8
  • Floors: 3
  • Total rooms: 756

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
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  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Business services†
  • Child programs
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Business services†
  • Child programs
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Water sports†
  • Please contact hotel directly for details and pricing.

† Fees may apply

Junior Suite Deluxe


Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • TV

Family Junior Suite


Bedding- 1 King bed and 2 twin beds in the living room

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone

Junior Suite Deluxe Pool View Club Premium


Bedding- 1 king bed or two double beds, two sofa beds. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Note : Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Junior Suite Deluxe Ocean Front Club Premium


Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through age 1 stay free in existing beds with at least 2 adults.

Note: Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Suite Oceanfront Club Premium


Bedding- 1 King bed

Occupancy limits- 3 adults, 1 child, 3 total.

A maximum of 1 child through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Note: Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection

Presidential Suite Ocean Front Club Premium


Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total.

Children are not allowed to be booked in this category.

Note: Guests booking this room category are entitled to exclusive Club Premium amenities.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Desk
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Widescreen TV
  • Wireless internet connection


† Fees may apply
Brasserie Restaurant

Charming French restaurant where you can enjoy the taste and romance of French cuisine, in addition to a varied wine menu.  Open for dinner.  Reservations required. Formal dress code.


Caribe Restaurant

You'll be left overwhelmed by the tastes and aromas of the wide variety of typical Caribbean dishes, in a very pleasant Caribbean setting. Open for dinner.  Reservations required.  Formal dress code.


Coral Grill Restaurant

Grill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.


La Hacienda Buffet

This restaurant offers an exquisite variety of Mexican food with a "hacienda-style" ambience.  Casual dress code. 


Miramar Buffet Restaurant

Specialised in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.  Open for breakfast, lunch and dinner.  Casual dress code.


Rodizio Restaurant

Enjoy the best meat cuts Brazilian style, served with fresh salads, accompanied by a typical Caipiriña.  Open for dinner.  Reservations required.  Formal dress code. 


Rules and Restrictions

For every night of your stay you are entitled to a dinner in one of the specialities restaurants, including in the specialities restaurants of the 4 other hotels of the complex. Dress code: Semi-formal, no Shorts, no Beachwear and no sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


Various Lounges/Bars

Carey Lobby Bar:  Located in the main reception, air-conditioned with a terrace for smokers. Open 24 hours.

Coco Bar:  Located in swimming pool area.

El Cielo Bar:  Located in adult pool area.

Theatre Bar:  Located in the fantastic Monte Alabán Theatre.

Jaguar's Dischotheque:  Admission restricted to adults over age 18. Free access to the Nightclub and national drinks included until 2.00.  There is a VIP Lounge (at an additional charge).


  • Basketball court
  • Billiards
  • Children's pool

    Water park for children.


  • Children's program, onsite

    Barcy Kids Club for ages 4-12


  • Direct access to a beach
  • Fitness center on-site
    Gym with cardio and resistance training equipment, steam room and sauna
  • Hot tub
  • Motorized Water Sports†
    Banana boat, jet ski, parasailing, scuba diving and fishing.
  • Non-Motorized Water Sports
    Sailing, windsurfing, aqua bikes, kayaking, snorkeling, water polo. 
  • Pool

    3 outdoor pools including one exclusively for adults and one with a spectacular water park for children.


  • Sauna
  • Spa†
  • Steam bath
  • Tennis court

    Equipment included - floodlighting subject to an additional charge


  • Volleyball
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Different themes, Mexican, Caribbean, International.
  • Tulum (Archeological Zone): 15 miles
  • Xcaret (Eco-Park): 15 miles

† Fees may apply
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Funjet Promotions


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Up to $1000 Resort Credit!
Travel Dates:
Now - 12/31/2016  
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Up to $1000 Resort Credit!

Guests will receive up to $1000 per room/per stay in Resort Credit discounts on products and services.

Important information:  Guests will be given a special wristband at check-in to identify their eligibility for the Resort Credit discounts.  The Resort Credit amount of $1000.00 represents the maximum in discounts that is available to the Guest. Credits can only be applied on the purchase services and products within the resort with the maximum already stated. A description of the products and services available can be obtained by contacting the hotel prior to your visit, and further information will be provided at check-in. The products and services listed are not part of the All-Inclusive and the guest will be able to deduct a percentage discount on the total amount of the product or service acquired. At the moment of purchase, client will be required to provide the wristband folio number, room number as well to sign a discount voucher. No extra deductions will be made from the guest's bill at time of check-out. Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions that are offered on these products and services. Additional restrictions may apply. Promotion may change without prior notice.

Valid Booking Dates: Now - 12/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Club Premium Amenities
Travel Dates:
Now - 12/16/2016  
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Club Premium Amenities

Guests staying in a Club Premium Deluxe room will receive the following amenities:

  • Private Check in & Check Out in an exclusive Club Premium Deluxe area.
  • Personalized concierge services only for Club Premium Deluxe clients.
  • Priority reservations at a la carte restaurants
  • Late check out without charge (subject to availability)
  • Bottle of tequila Anejo 100% Agave (minimum 4 night stay)
  • Souvenir logo shop & surprise gift for kids 2-12 years old (4 night minimum stay required)
  • The best room view in our exclusive Club Premium Deluxe area.
  • Petit fours & domestic bottle of champagne in the room upon arrival.
  • Pool towels in the room.
  • VIP mini bar (sodas, water, beer & snacks)
  • Premium amenities in the room.
  • Aromatherapy menu available in the room.
  • Exclusive Club Premium Deluxe Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet Premium brand liquors.
  • Local calls without charge
  • Free wireless internet with 2 access codes
  • Express laundry service with regular charge.
  • Room Service Included.
  • Access to the hydrotherapy Circuit once per day
  • 20% off in the spa and beauty salon. Some restriction may apply.

 

Valid Booking Dates: Now - 12/16/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Club Premium Amenities
Travel Dates:
12/17/2016 - 12/16/2017  
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Club Premium Amenities

Guests staying in a Club Premium Deluxe room will receive the following amenities:

Private Check in & Check Out in an exclusive Club Premium Deluxe area.
Personalized concierge services only for Club Premium Deluxe clients.
The best room view in our exclusive Club Premium Deluxe area.
Petit fours & domestic bottle of champagne in the room upon arrival.
Pool towels in the room.
VIP mini bar (sodas, water, beer & snacks)
Premium amenities in the room.
Priority reservations at a la carte restaurants
Exclusive Club Premium Deluxe Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet. 
Free local calls.
Free wireless internet at the available areas of the hotel.
Express laundry service with regular charge.
20% off in the spa and beauty salon. Some restrictions may apply.
10% discount at the Barcelo gift shops.
Room Service Included.
Aromatherapy menu available in the room.
Late check out without charge (subject to availability)
Bottle of tequila Anejo 100% Agave (minimum 4 night stay)
Souvenir logo shop & surprise gift for kids 2-12 years old (4 night minimum stay required)
Access to the Hydrotherapy areas, once a day,every day of the stay.

Valid Booking Dates: Now - 12/16/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/16/2016  
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Exchange Privileges

Guests staying at Barceló Maya Palace Deluxe will have access to all of the buffet restaurants, bars, beach and pool facilities of the Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical hotels.

Valid Booking Dates: Now - 12/16/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
12/17/2016 - 12/16/2017  
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Exchange Privileges

Guests staying at Barcelo Maya Palace Deluxe will have access to all of the buffet restaurants, bars, beach and pool facilities of the Barceló Maya Beach & Caribe and Barcelo Maya Colonial & Tropical hotels.

Valid Booking Dates: Now - 12/16/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/16/2016  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Welcome drink upon arrival.
  • Breakfast, lunch and dinner at Mirador and La Hacienda Buffet Restaurants.
  • A la carte dinner at the specialty restaurants: Rodizzio Brazilian Cuisine, Brasserie French Cuisine, Caribe Caribbean Cuisine (Subject to availability).
  • Sports Bar 24 hours
  • Waiter pool service (10:30am - 6 pm)
  • Lunch, snacks and beverages available at Cora Grill.
  • Domestic and international beverages (soft drinks, beers, house wines, liquors, cocktails and coffee). 
  • In room minibar restocked daily with bottled water, soft drinks, beer, and dry snacks
  • Day and night entertainment
  • Free entrance to disco, including domestic drinks (For guests over 18 years old).
  • Barcy Kids’ Club (kids between 4 to 12 years old).
  • Sports: tennis (lit courts, equipment included additional fee applies for night lighting), snorkeling (1 hour free equipment use per day/deposit required), kayaking, windsurfing (standard boards only), sailing (standard boats only), diving (1 lesson free per week in swimming pool), catamaran, aquatic bikes, aqua-aerobics in pool, water polo, beach volleyball, table tennis, darts, giant chess set, and a billiards table.
    * Taxes and gratuities included.
    * Access to the sister hotels Barceló Maya Beach & Caribe and Barceló Maya Colonial & Tropical.

Important information:  A La Carte dinners are limited to one dinner per night reservations and dress code required. All reservations are subject to availability, Dress code: formal Long pants, collared shirt and shoes are required.

Some watersports may require reservations and minimum skills.

 

Valid Booking Dates: Now - 12/16/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities!
Travel Dates:
12/17/2016 - 12/16/2017  
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All Inclusive Amenities!

The All-Inclusive program includes the following amenities: 

Welcome drink upon arrival.
Breakfast, lunch and dinner at buffets.
Nightly dinner at specialty A la carte restaurants.
Sports Bar 24 hrs.
Waiter pool Service (10.30am to 6.00pm).
Domestic and international beverages.
In-room minibar restocked daily with bottled water, soft drinks, beer, and dry snacks.
Day and night entertainment.
Free entrance to disco, including domestic drinks (For guests over 18 years old)
Barcy Kids’ Club (kids between 4 to 12 years old).
Non-Motorized Sports and Daily Activities. 
Taxes and gratuities included.

Important Information: One dinner per night, reservations and dress code required. All reservations are subject to availability. Dress code: formal (long pants, collared shirt and shoes are required). Some water sports may require reservations and minimum skills. Inclusions subject to change without prior notice.  See hotel for additional information. 
 

Valid Booking Dates: Now - 12/16/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Chetumal- Puerto Juatez KM 266.3  
Rivera Maya, QR 77750
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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