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El Dorado Seaside Suites was long recognized as one of Mexico’s premier luxury resorts. Now, we’ve applied everything we know to create something even more special. Introducing the all-new El Dorado Seaside Suites. It’s a completely new Gourmet Inclusive® Experience, featuring modern design that is an architectural feast, a spectacular lobby, brand new suites, exciting new restaurants and bars, an expansive open-air Sky Terrace for weddings, one of the largest spas in Riviera Maya, and one of the most beautiful beaches anywhere. Don’t miss the crystal clear waters just offshore, where countless fish dart around the reef.

Location: Tulum
  • Important Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   30 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2016 - 1/2/2017)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2016 - 8/16/2016)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(8/17/2016 - 12/22/2016)
  • Cancun, Mexico (CUN): 29 miles
  • Year Built: 2015
  • Last Renovation: 2016
  • Buildings: 2
  • Suites: 192

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wedding packages are available for purchase. Please contact the hotel directly for more details.

    weddings@karismahotels.com
  • Business Services†
  • Internet Access†

† Fees may apply

Jacuzzi Junior Suite


View: Garden view 

Bedding: 1 king or 2 double beds

Occupancy limits: 3 adults, 0 children, 3 total.

This is an adults only property. No children are allowed.

Additional Amenities: 123 Jacuzzi Junior Suites in two and three story buildings. All Jacuzzi Junior Suites are provided with: Jacuzzi, Mexican decoration, marble or Mexican title floors. 108 with King size bed and 15 with double beds.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Luxury Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

This is an adults only property. No children are allowed.

  • Air conditioning
  • Alarm clock
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Beachfront Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

This is an adults only property. No children are allowed.

Additional Amenities: 123 Jacuzzi Junior Suites in two and three story buildings. All Jacuzzi Junior Suites are provided with: Jacuzzi, Mexican decoration, marble or Mexican title floors.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Swim Up Jacuzzi Junior Suite


Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

This is an adults only property. No children are allowed.

Additional Amenities: 49 Swim up Jacuzzi Junior Suites. From these 1st floor suites, you can step out onto a lazy river right off your patio which connects to the semi-private pool. All rooms include table with 2 chairs, vanity table, Mexican or marble tile floors, indoor Jacuzzi, private terrace with a hammock and amenity kit.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Free newspaper
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Oceanfront Infinity Pool Jacuzzi Suite


Bedding- 1 King bed

Occupancy limits - 2 adults, 0 children, 2 total.

**This is an adults only property. No children are allowed.

  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • DVD player
  • Hairdryer
  • Jacuzzi
  • Minibar
  • Shower

Oceanfront Swim Up Jacuzzi Suite


Bedding- 1 King bed

Occupancy limits - 2 adults, 0 children, 2 total.

**This is an adults only property. No children are allowed.

  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • DVD player
  • Hairdryer
  • Jacuzzi
  • Minibar
  • Shower


† Fees may apply
Various Lounges/Bars

BAR LAS GUACAMAYAS: Open 10am to 2am
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.

SWIM UP BAR ARRECIFES: Open 9am to 6pm
Swim up bar. Lively pool bar to enjoy all kinds of drinks.

BAR LOS COTORROS: Open 10am to 11pm
Bar with swings. Located at the relaxing pool across from the SPA.

GUACAMAYA LOUNGE: Open 10pm to 2am
Seaside lounge offering live music and views of the sea.

SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.
Open from 12:00 am to 6:00 pm.

SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.
Open from 10:00 am to 6:00 pm.

LA CANTINA
Indoor bar at the Mexican Restaurant. Wideselection of tequilas
Open from 5:00 pm to 23:00 pm.


SANDWICHERIE – Wood burning oven pizzas made to order and a selection of Mexican speciality snacks


Various Restaurants

For the comfort and maximum flexibility, none of the resaurants require reservations.

LA CARRETA
Mexican a la carte specialties.

ARRECIFES
Breakfast a la carte
Lunch a la carte
International dinner,

KLAY TALAY RESTAURANT
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.

MIA CASA
Contemporary Italian Cuisine.
Open for Dinner a la carte from 5:30 pm to 10:00pm. Air conditioned and outdoor dining opportunities.

VIDA GARDEN GRILL
Latin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned with an outside waiting area. Margaritas menu available

To enhance your dinning experience Our Restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals

All restaurants are non smoking and do not require reservations, first come first serve.


  • Bocce court
  • Dancing
    Latin Dance Lessons
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports

    Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.

    Snorkeling gear is also available to guests.


  • Pool

    El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.

    - Cotorros*
    - Arrecifes 
    - Colibri** 
    - Gaviotas** 

    *Features a Jacuzzi
    **Features a lazy river


  • Spa†

    El Dorado Seaside Suites Spa

    What the warm sun, sand and surf do for your body, Náay Spa will do for your soul. Adhering to the ancient Mayan principles of Earth, Wind, Fire and Water in perfect balance, a visit to our exclusive Náay Spa will add another element to your vacation: Joy.

    Náay Spa at El Dorado Seaside Suites is among the largest and most luxurious spas in Riviera Maya, offering everything from hydrotherapy, herbal therapy, facials, body treatments and reflexology, to a nearly infinite variety of massage treatments culminating in our romantic oceanfront couples Sky Massage. There’s also a complete beauty salon and a private bridal suite.


  • Tennis court

    Hard surface tennis court, rackets and balls provided free of charge at the front desk.


    • Available equipment
  • Volleyball
    Head down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
  • Water activities
    Water Aerobics is available to guests.
  • Golf†
    Golf Course located within 10 Miles of Property.
  • On-site Entertainment
    Live music several times a week, Mexican party and local folkloristic show, Magic Show, theme nights, fire show, white magic party.
  • Playa Del Carmen
  • Ruins of Tulum
  • Xcaret: 15 miles
  • Xel- Ha: 15 miles
  • Other Local Attractions
    Chitzen Itza Piramides, Cozumel Island,

† Fees may apply
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Funjet Promotions


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Funjet Insider Circle Free Private Transfer!
Travel Dates:
Now - 12/31/2016  
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Funjet Insider Circle Free Private Transfer!

Funjet guests will receive Free Private Round-Trip Transfers as part of their stay.

Important information:  Applicable promotions will display your room selection. Transfer valid up to 7 guests per booking.  Some restrictions may apply.  Group bookings are excluded.

 

 

Valid Booking Dates: Now - 12/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Complimentary Wi-Fi and Free International Phone Calls!
Travel Dates:
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Complimentary Wi-Fi and Free International Phone Calls!

Guests will receive free Wi-Fi and free international phone calls.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


$250 Resort Credit
Travel Dates:
Now - 8/31/2016  
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$250 Resort Credit

Guests will receive a Resort Credit of $250 valid for
Five $20 credits towards wine
Two $50 Spa credits
One $50 credit towards a candlelight dinner  
           

Redemption information will be provided by the hotel at check-in.  
Credit is per room/per stay.

Valid Booking Dates: Now - 7/29/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Memorable Moments Honeymoon & Anniversary Package!
Travel Dates:
Now - 12/22/2017  
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Memorable Moments Honeymoon & Anniversary Package!

Terms and Conditions:

Guests celebrating their honeymoon or anniversary will receive:

* Personal Romance Maitre D'

* Private gourmet four course candlelit dinner on the beach

* Romantically decorated suite with rose petals, aroma therapy, and candles following the private dinner

* Chef's special gourmet breakfast in bed the morning after dinner

* Beachfront sky massage 2 x 1 offer

* Chilled bottle of champagne delivered to room upon arrival

* 15% discount on spa services

* Fresh tropical floral arrangement in room

Important Information: To request this package, please enter "Memorable Moments Honeymoon or Memorable Moments Anniversary" in the special service request area during check-out, or call our Customer Care Center and we will be happy to make the notation for you. A copy of the marriage certificate (or wedding invitation with wedding photo) is required at check-in.  Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.  One massage must be purchased to receive one of equal or lesser value complimentary. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.  Only available when qualifying category is purchased.  Not valid for any reservations traveling with a group or wedding party. Also not combinable with Taste of Romance offer.

 

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Gourmet Inclusive Amenities
Travel Dates:
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Gourmet Inclusive Amenities

The Gourmet-inclusive program includes the following amenities:

* All gourmet meals and specialty bites.
* Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages.
* Once daily restocked minibar with soft drinks, water, snacks and beers.
* Daily and nightly activity program with live music and night entertainment.
* Non-motorized water sports: kayak and snorkeling gear.
* Beach Towel Service.
* Bathrobes.
* Scuba Clinics in the pool.
* A hard surface tennis court (not floodlighted). Rackets and balls provided free of charge at front desk.
* Fitness Center.
* Sauna and steam baths at Naay Spa.
* Activities: Beach volleyball, aquaerobics, salsa lessons, seasonal yoga/stretching sessions.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 95 Carretera Cancun - Tulum  
Kantenah, Riviera Maya, QR 77710
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Diving, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding
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