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A shimmering compliment to the sparkling waters of the Caribbean Sea, this romantic, adults-only resort appeals to honeymooners, spa-lovers and couples looking to tie the knot or fall in love. An inviting blend of service and amenities, guests are treated to a dynamic selection of restaurants and bars; pampering spa services; daily and nightly entertainment; a variety of non-motorized water sports and spacious guestrooms featuring a private balcony with a hammock, 24-hour room service, Hydro Spa tub, a liquor dispenser containing whiskey, tequila, rum and vodka and plush bathrobes and slippers to use throughout your stay.

Location: Riviera Maya - Beach
  • - The hotel has an Adults Only Concept. The hotel will not allow any children under 18. - The hotel is located on the ocean but it is on a lagoon style beach. There is a beach inlet located in front of the hotel. - Spa treatments are not included in the vacation price. Fees apply.
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/21/2014 - 12/23/2014)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2014 - 12/25/2014)

  • Cancellation Deadline:  30 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/26/2014 - 12/31/2014)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/1/2015 - 3/27/2015)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(3/28/2015 - 4/4/2015)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/5/2015 - 7/9/2015)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(7/10/2015 - 8/8/2015)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/9/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(10/16/2013 - 12/23/2014)
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2014 - 12/31/2050)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(4/21/2014 - 12/23/2014)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2014 - 12/25/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/26/2014 - 12/31/2014)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/1/2015 - 3/27/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(3/28/2015 - 4/4/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(4/5/2015 - 7/9/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(7/10/2015 - 8/8/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/9/2015 - 12/23/2015)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1999
  • Last Renovation: 2005
  • Floors: 3
  • Total rooms and suites: 777

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Children not allowed
  • Concierge desk
  • Elevators
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bicycle rentals
  • Children not allowed
  • Concierge desk
  • Elevators
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact hotel directly for details on available packages.

  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe Gold - King Bed


Consider this room your all-access pass to club awesome. So kick things off in style and never look back with:

View - Garden View

Bedding -One king bed. 

Occupancy limits - 2 adults, 0 children, 2 total. This is an adults-only resort.

Additional Amenities -hot tub and complimentary Wi-Fi
- Private balcony, hammock and personal liquor dispenser
- Minibar with soda, bottled water, juices, domestic beer and an in-room bottle of wine
- Rock Spa® bath amenities, bathrobes and slippers
- 24-hour room service and a flat screen satellite TV
- Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, and individually controlled air conditioning


Deluxe Gold - Double Beds


Consider this room your all-access pass to club awesome. So kick things off in style and never look back with:

View - Garden View

Bedding -One king or two double beds. 

Occupancy limits - 4 adults, 0 children, 4 total. This is an adults-only resort.

Additional Amenities -hot tub and complimentary Wi-Fi
- Private balcony, hammock and personal liquor dispenser
- Minibar with soda, bottled water, juices, domestic beer and an in-room bottle of wine
- Rock Spa® bath amenities, bathrobes and slippers
- 24-hour room service and a flat screen satellite TV
- Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, and individually controlled air conditioning


Deluxe Platinum - Grand Sky Terrace


Let's amp things up and blow some minds with unparalleled access to the things in life that Rock. Step up and enjoy:

View -  Ocean View

Bedding - One king bed 

Occupancy limits - 2 adults, 0 children, 2 total. This is an adults-only resort.

Additional Amenities- Access to a private sky terrace, lounge chairs, and hot tub
complimentary Wi-Fi
- Private balcony, hammock, personal liquor dispenser, and in-room wine
- Minibar with soda, bottled water, juices and domestic beer
- Flat screen satellite TV, 24 hour room service and turn down service
- Rock Spa bath amenities, bathrobes and slippers
- Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, and individually controlled air conditioning
- Private BBQ service available in sky terrace at extra cost



Deluxe Diamond


Hard Rock is more than a vacation - it's a lifestyle. And to prove it, we jam packed these legendary digs with non-stop extras and no-limit luxury like:

View -  Ideal location with Pool and/or Partial Ocean View

Bedding - One king bed.

Occupancy limits - 2 adults, 0 children, 2 total. This is an adults-only resort.

Additional Amenities -a hot tub, wireless Internet, and flat screen satellite TV
- Complimentary beach bag and bottle of red wine
- Upgraded liquor including JB Whisky, Absolut Vodka, Appleton White Rum and Jose Cuervo Tequila
- Exclusive phone concierge service and select in-room dining menu
- Private balcony, hammock, CD, DVD and i-dock
- Private check-in, late check-out and early check-in subject to availability
- Rock Spa® bath amenities, bathrobes and slippers
- Minibar with bottled water, juice, soda and domestic beer
- Coffee maker, espresso machine, telephone, alarm clock, hair dryer, iron, ironing board and digital safe
- Private check-in, late check out and early check-in subject to availability


Rock Suite Platinum


This room plays to a packed house every night and nails the gig every time.   Unleash your inner icon and enjoy:

View - Ocean Front.

Bedding -- One bedroom with a king bed and a second with two double beds.

Occupancy limits - 6 adults, 0 children, 6 total.  This is an adults only resort.


Additional Amenities -Oversized private balcony, hammock, hot tub, lounge chairs and tables
- Premium liquor dispenser with upgraded liquor available and in-room bottle of red wine
- Minibar with soda, bottled water, juices and domestic beer
- Exclusive restaurant and late-night pillow menu
- Aromatherapy, Rock Spa® amenities, bathrobes and slippers
- Wireless internet, flat screen satellite TV, DVD player, CD player, and i-dock
- 24-hour room service with select menu
- Living room and dining room
- Nightly petite fours & turn-down service 




† Fees may apply
Various Lounges/Bars

With 9 legendary bars, you're never far from a refill. That's what being a Rock Star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool.

Sun Bar:  The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites and a premium selection.

Martini Bar (Heaven Section):  Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.

Heaven Bar and Disco (Heaven Section):  Just steps from the main lobby, Heaven Bar and Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

Rhythm Bar (Heaven Section):  Part of the Rock Spa experience, Rhythm features a relaxing environment, premium cocktails, and international drinks just steps from the Cross Current pool.

Juice Bar (Heaven Section):  Feeds the spirit! Located next to the Body Rock fitness center, enjoy some of the purest fruit and vegetable mixes that Mexico has to offer.

Lobby Bar (Heaven Section): The perfect place to raise a glass, the Lobby Bar is located off the main lobby and offers premium cocktails and the very best vibe of the Caribbean.

Dive Bar (Heaven Section): Short steps from the main pool, the Dive Bar is the perfect place to relax after a sun filled day with fresh beverages and light snacks.

Float Bar: A fresh margarita for you and a strawberry smoothie for your little one. Enjoy the pool side bar while soaking up the Caribbean sun.

Caffetto:  Kick back and take it slow with snacks, coffee, full bar and premium cocktails served until 11PM.


Various Restaurants

At the Hard Rock Riviera Maya, dining is about more than food. It's a feast for the senses and an appetite for the good life, one served up with legendary eats and non-stop service at 9 word-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between.

The Market:  Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.

Pizzeto: Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.

Frida:  Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties a la carte.

Ipanema: Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit,sample and share with traditional ingredients and modern style.

Zen: From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served a la carte.

Toro:  The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.

Ciao: Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.

Le Petit Couchon: Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.

Some restaurants may only operate on select schedules. Some restaurants expect appropriate dress for dinner. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Bike rental
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    7 Outdoor Hot Tubs 2 Indoor Hot Tubs
  • Non-Motorized Water Sports†
    kayaks & paddleboats

    Additional activities in the Fitness Center:

    Obstacle course
    Yoga Hut
    Aerobics room
    Spinning room
  • Pool

    CENTRAL POOL
    Exclusive to adult guests, the central pool at Heaven is the perfect spot to grab some sun, lounge, or cool off with never-ending cocktails.

    SEMI OLYMPIC POOL
    Available at Heaven for all adult guests, this cross current pool combines relaxing currents with the all the style of Hard Rock.

    CROSS CURRENT RHYTHM POOL
    Available at Heaven for all adult guests, this cross current pool features combines relaxing currents with the all the style of Hard Rock.

    HEAVEN INDOOR POOL
    Located within the Heaven Bar & Nightclub, this indoor pool is surrounded by lavish style and undeniable opulence.


  • Spa†
    Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 10 Miles of Property.
    • Shuttle Available
  • On-site Entertainment
    There are schedule theme parties throughout the week.

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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Up to $1000 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
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Up to $1000 Limitless Resort Credit Included!

Guest staying 3 nights will receive up to $1000 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
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Up to $1500 Limitless Resort Credit Included!

Guests staying at least 5 nights will receive up to $1,500 resort credit.

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Photos, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

Important information:  a 20% service fee will apply to transactions using the Limitless Resort Credit Promotion.  Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.
Limitless Resort Credit has no cash value, is non-transferable and non-refundable.  Tours and services are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable towards collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
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Up to $1500 Limitless Resort Credit Included!

Guests staying at least 5 nights have two (2) options for up to $1,500 resort credit:

  • Pure Limitless – all inclusive Hard Rock hotel amenities + Limitless Resort Credit.
  • Unlimited Golf Only – all inclusive Hard Rock Hotel amenities + exchange Limitless Resort Credit for Unlimited Golf.


Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.


All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option so it can be commented on your reservation.


Important information: a 20% service fee will apply to transactions using the Limitless Resort Credit Promotion.  Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.
Limitless Resort Credit has no cash value, is non-transferable and non-refundable.  Tours and services are subject to availability and must be booked in advance.


If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable towards collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
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Up to $1500 Limitless Resort Credit Included!

Guest staying 4 nights will receive up to $1500 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1800 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
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Up to $1800 Limitless Resort Credit Included!

Guest staying at least 7 nights will receive up to $1800 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, phots packages at Rock Photos, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1800 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
Close

Up to $1800 Limitless Resort Credit Included!

Guest staying at least 7 nights have two (2) options for up to $1800 resort credit:

  • Pure Limitless -  all inclusive Hard Rock Hotel amenities + Limitless Resort Credit.
  • Unlimited Golf Only - all inclusive Hard Rock Hotel amenities + exchange Limitless Resort Credit for Unlimited Golf.

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option so it can be commented on your reservation. 

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2000 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
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Up to $2000 Limitless Resort Credit Included!

Guest staying 9 to 11 nights will receive up to $2000 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2500 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
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Up to $2500 Limitless Resort Credit Included!

Guest staying 9 to 11 nights will receive up to $2500 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $3000 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
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Up to $3000 Limitless Resort Credit Included!

Guest staying 5 or 6 nights will receive up to $3000 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $3600 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
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Up to $3600 Limitless Resort Credit Included!

Guest staying 7 or 8 nights will receive up to $3600 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $4000 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
Close

Up to $4000 Limitless Resort Credit Included!

Guest staying 9 to 11 nights will receive up to $4000 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
Close

Up to $500 Limitless Resort Credit Included!

Guest staying 3 nights will receive up to $500 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, phots packages at Rock Photos, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
Close

Up to $500 Limitless Resort Credit Included!

Guest staying 3 nights have two (2) options for up to $500 resort credit:

  • Pure Limitless -  all inclusive Hard Rock Hotel amenities + Limitless Resort Credit.
  • Unlimited Golf Only - all inclusive Hard Rock Hotel amenities + exchange Limitless Resort Credit for Unlimited Golf.

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option so it can be commented on your reservation. 

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $5000 Limitless Resort Credit Included!
Travel Dates:
12/24/2014 - 12/23/2015  
Close

Up to $5000 Limitless Resort Credit Included!

Guest staying 12 nights will receive up to $5000 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photo packages at Rock Shots and the Colin Cowie Weddings Collection.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Service fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $750 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
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Up to $750 Limitless Resort Credit Included!

Guest staying 4 nights will receive up to $750 resort credit:

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, phots packages at Rock Photos, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $750 Limitless Resort Credit Included!
Travel Dates:
Now - 12/23/2015  
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Up to $750 Limitless Resort Credit Included!

Guest staying 4 nights have two (2) options for up to $750 resort credit:

  • Pure Limitless -  all inclusive Hard Rock Hotel amenities + Limitless Resort Credit.
  • Unlimited Golf Only - all inclusive Hard Rock Hotel amenities + exchange Limitless Resort Credit for Unlimited Golf.

Limitless Resort credit can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selections at restaurants, photos packages at Rock Shots, the Colin Cowie Weddings Collection, and upscale experiences at Oro Night Club.

All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option so it can be commented on your reservation. 

Important information: A 20% service fee will apply to transactions using the Limitless Resort Credit Promotion. Sercvice fee may only be paid with cash, room charge or credit card, and cannot be paid with remaining promotion credit balance.

Limitless Resort Credit has no cash value, is non-transferable and non-refundable. Tours and service are subject to availability and must be booked in advance.

If using credit toward a Colin Cowie Wedding Collection, the full amount must be used and is only applicable toward collections of $3000 or higher.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Jam, Mix, Play or Create at the Music Lab!
Travel Dates:
Now - 12/22/2015  
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Jam, Mix, Play or Create at the Music Lab!

As part of the Hard Rock All-Inclusive Experience, guests 12 and older may choose from 4 programs, complete with instruction and accelerated stage training.

Programs include:

-Jam Band: Star in your very own rock band, regardless of ability!

-Spin Session: Learn techniques to DJ your own live performance!

-Rocktube (available in late July): Star in your own music video!

-My Tracks: Lay down a track with the Jammit Recording Studio experience!

Important information: Sessions start promptly, guests should arrive 5 minutes prior to start of session or will not be able to join the session.  Music instrument choice is not guaranteed.  Once registered, guests must cancel by 12PM the day of their session or a $50 fee will be incurred.  Sessions subject to schedule changes or cancellation. 

Valid Booking Dates: Now - 12/22/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/23/2014  
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Honeymoon Welcome Gift

Guests who are celebrating there honeymoon will receive the following:

  • Mini cake
  • Sparkling House Wine
  • Honeymoon Dinner  (at seleceted restaurants)
  •  Breakfast in Bed (upon request)
  • Turn down service 
  • Hot Tub Experience Bubble Bath (upon request)
  • Late check-out until 6PM (upon request and subject to availability)

To receive the offer, just enter "Honeymooners" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage within one year must be provided.
Combinable with the Resort Credit only.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
Now - 12/23/2014  
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Anniversary Welcome Gift

Guests celebrating their anniversary will receive the following: Mini Anniversary Cake.

Guests celebrating their Silver or Gold anniversary will receive a bottle of sparkling wine, fruit plate, Honeymoon dinner (at selected restaurant) and late check-out until 6PM (upon request and subject availability)

To receive the offer, just enter "Anniversary" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Combinable with the Resort Credit only.
Must present proof of marriage.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
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Anniversary Welcome Gift

Guests celebrating their anniversary will receive a Mini Anniversary Cake.

Guests celebrating their Silver or Gold Anniversary will receive a bottle of sparkling wine, mini anniversary cake, honeymoon dinner (at selected restaurants) and late check-out until 6:00PM (upon request and availability).

To receive the offer, just enter "Anniversary" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be presented.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
Close

Honeymoon Welcome Gift

Guests who are celebrating their honeymoon will receive the following:

  • Bottle of sparkling house wine
  • Mini cake
  • Honeymoon Dinner  (at selected restaurants)
  • In-room Breakfast (upon request)
  • Hydro Spa Tub Experience (upon request)
  • Welcome note from Colin Cowie

To receive the offer, just enter "Honeymooners" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage within the past year must be presented.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 72 Carretera Cancun-Tulum  
Riviera Maya, QR 77710
MEXICO

Experiences

Active/Adventure, Adults Only, All Inclusive, Dining, Luxury, Romance, Spa, Wedding
4 of 5 stars

TripAdvisor Traveler Rating

Based on 1464 reviews


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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