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  • Children 16 and under are not allowed.
  • 'Important Information For Our Guests' Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2014 - 1/3/2015)

No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2014 - 1/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 12/22/2015)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2015 - 1/3/2016)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2016 - 12/22/2016)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 2004
  • Floors: 3
  • Room: 204

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wedding packages are available for purchase. Please contact the hotel directly for more details.

    weddings@karismahotels.com

† Fees may apply

Mi Hotelito Beachfront Suite


View:- Ocean front view

Bedding:-1 King bed.

Occupancy limits- Maximum 2 adults, 0 children, 2 total.

Adults only - no children allowed 

Additional Amenities:-This romantically designed room features: shower,  an oversized terrace with a double bed and palapa roof. Special treats include: DVD and library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, soft drinks, water), 24 hour room service, LCD TV, DVD/CD recorder, safety deposit box, direct dialing telephone, Aromatherapy and Pillow Menu, exclusive concierge service, lounge, and turn down service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Data port†
  • DVD player
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Honeymoon Suite


Bedding:-1 king bed.

Occupancy limits -Maximum 3 adults, 0 children, 3 total.

Adults only - no children allowed

Family Policy Change - Effective 12/23/14

Occupancy limits -Maximum 2 adults, 0 children, 2 total.

Adults only - no children allowed


Additional Amenities:-Honeymoon Suites offer the utmost in contemporary styling and luxury. Enjoy a separate living room, king size bed, private deck, in-suite Jacuzzi and outdoor shower.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Data port†
  • DVD player
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Jacuzzi Junior Suite


Bedding: -1 king or 2 double beds

Bedding cannot be guaranteed

Occupancy limits -2 adults, 0 children, 2 total

Adults only - no children allowed

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • TV

Jacuzzi Junior Suite Oceanfront


Bedding: -1 king or 2 double beds.

Occupancy limits- 2 adults, 0 children, 2 total.

Adults only - no children allowed 
Additional amenities
Bedding cannot be guaranteed
Spectacular view of the white sands of Maroma Beach, with the palm trees embracing the intimacy of the area, only a few steps away from the pool with a swim up bar.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Infinity Pool Jacuzzi Suite


Bedding:-1 king bed and sofa bed.

Occupancy limits -Maximum 3 adults, 0 children, 3 total.

Adults only - no children allowed

Additional Amenities:-This romantically designed room comes with all the luxury.  With its own private plunge pool, convenience has taken on new grandiose.  These suites also feature their own wet solarium for the ultimate relaxation, a roofless shower (see the stars and the moon while having a shower), high ceilings, double sink, private room for the toilet, Jacuzzi. Special treats include: DVD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, soft drinks, water), 24 hour room service, DVD/CD recorder, safety deposit box, direct dialing telephone, Aromatherapy and Pillow Menu, exclusive concierge service, turn down service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Data port†
  • DVD player
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Swim Up Jacuzzi Suite


Bedding: -1 King bed.

Occupancy limits- Maximum 3 adults, 0 children, 3 total.

Adults only - no children allowed 

Additional Amenities -  This romantically designed room comes with all the luxury.  With the pool leading into the lazy river, convenience has taken on new grandiose.  These suites also feature their own wet solarium for the ultimate relaxation, a roofless shower (see the stars and the moon while having a shower), high ceilings, double sink, private room for the toilet, Jacuzzi. Special treats include: DVD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, soft drinks, water), 24 hour room service, LCD TV, DVD/CD recorder, safety deposit box, direct dialing telephone, Aromatherapy and Pillow Menu, exclusive concierge service, and turn down service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Data port†
  • DVD player
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

One Bedroom Gardenview Suite


Bedding:-1 king bed.

Occupancy limits -2adults, 0 children, 2 total.

Adults only - no children allowed 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • TV

One Bedroom Suite Ocean Front


Bedding: -1 king bed.

Occupancy Limits- 2 adults, 0 children, 2 total.

Adults only - no children allowed 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

One Bedroom Presidential Beachfront Villa


View:- Breathtaking ocean view

Bedding -1 king or 2 double beds.

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Bedding cannot be guaranteed


Additional Amenities:-an oversized terrace with additional seating, master bath with spacious closets, princess corner, double vanity marble walk in shower, the famous outdoor shower, very own cozy pool a few steps away from the beach, Jacuzzi for two.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Royal Suite


Bedding -1 king

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Additional Amenities: King Size bed, Jacuzzi, Safety deposit box, Hair Dryer, Private bathroom, Air conditioning, Ceiling fan, Direct dialing telephone, Plasma TV with Satellite service, DVD Player, Coffee Maker, Minibar with beer, water & soft drinks, Licour dispensers in each room (Whisky, Vodka, Tequila & Rum), 2 bottles of wine (Red & White), Bottle of sparkling white wine, Fruit basket, Iron & Ironing board, Umbrella, Digital scale, Premium Pillow Menu, Aromatherapy Menu, Bathrobes and slippers

 


Royal Swimup Suite


Guests can step right into a lazy river that flows in front of their suite.

Bedding -1 king

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Additional Amenities:King Size bed, Jacuzzi, Safety deposit box, Hair Dryer, Private bathroom, Air conditioning, Ceiling fan, Direct dialing telephone, Plasma TV with Satellite service, DVD Player, Coffee Maker, Minibar with beer, water & soft drinks, Licour dispensers in each room (Whisky, Vodka, Tequila & Rum), 2 bottles of wine (Red & White), Bottle of sparkling white wine, Fruit basket, Iron & Ironing board, Umbrella, Digital scale, Premium Pillow Menu, Aromatherapy Menu, Bathrobes and slippers

 


Presidential Studio


Bedding:-1 king bed.

Occupancy limits -2adults, 0 children, 2 total.

Adults only - no children allowed 


Villa


Bedding -1 king

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Combines the comfort of home with the signature Karisma Gourmet Inclusive® Experience Concept. An enticing blend of textures, patterns and colors throughout 2,760 sq. ft. of living space with an open floor plan; the ground floor offers a spacious living area, dining area, ½ bath, marble bar, modern kitchen with Lavassa coffee machine, premium National and International liquor and beer, our house wines and terrace access to your private tropical gardens featuring your very own cozy pool for your comfort.

To keep you pampered with Presidential treatment throughout your stay, your private butler will be able to arrange for you the following services: private dinner in-suite or a moonlight beach dinner prepared by a personal world-class chef*, in-suite afternoon tea everyday at 5:00 pm, in-suite private wine and tequila tasting, an aromatherapy menu and pillow menu, an aroma bath menu, preferred access to all the restaurants & Spa, premium magazines and newspaper provided, limo non-stop transfer to/from the airport.

Additional Amenities

  • Private pool
  • Bulgari amenities kit
  • Personal butler service
  • Private beach beds

     



  • † Fees may apply
    Various Lounges/Bars

    *Swim-Up Bar - ''24''

    *Swim-Up Bar - ''Swim up Bar Sabores & Terraze''

    *Rick's Bar


    Various Restaurants

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.

    *Sabores - World Cuisine, A la Carte Restaurant serving irresistible Mexican and Caribbean specialties. The crowning feature at MUNDO is the daily changing dinner menu including countless Lobster preparations, as well as the most exclusive fresh seafood dishes caught daily for the traveling epicurean. Our chef uses the latest culinary techniques to make every bite an unforgettable experience.

    *Kiyoko - Oriental Restaurant, Where the sea meets the sky a unique heaven arises. Kiyoko restaurant is a mystical combination of heaven and ocean. Here you will experience Asian-inspired cuisine served in the most creative ways. Sushi, sashimi, tepanyaki, dumplings, and other delicious main courses are enjoyed in this tasteful setting.

    *Mio Cuccina Italiana- intimate Italian dining with a traditional approach featuring creative cuisine from Italy's sunny coastal and Island areas. Enjoy a variety of  Ocean Fresh Fish Carpaccios,  Fruti di Mare  and exquisite Pasta  among other succulent   dishes with authentic ingredients in a relaxing and romantic atmosphere.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


    • Direct access to a beach
    • Fitness center on-site
    • Motorized Water Sports†
    • Non-Motorized Water Sports
    • Pool
      There are 2 pools on site. This Property has Swim up Bars.
    • Sauna
    • Spa†
    • Steam bath
    • Golf†
      Golf Course located within 10 Miles of Property.

    † Fees may apply
    Five Most Recent Trip Advisor Reviews

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    Funjet Promotions


    Select a promotion to view details

    Gourmet Honeymoon & Anniversary Package
    Travel Dates:
    Now - 12/22/2016  
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    Gourmet Honeymoon & Anniversary Package

    Guests will receive the complimentary gourmet honeymoon and anniversary package. This includes the following:

    • A private gourmet, romantic four-course candlelit dinner on the beach
    • 2x1 beachfront sky massage
    • A chilled bottle of champagne in room upon arrival
    • One night anniversary return stay voucher
    • Complimentary use of WiFi
    • 15% discount on spa services
    • A romantically decorated suite with rose petals, aroma therapy and candles following private dinner
    • Fresh tropical floral arrangement in room
    • Chef’s special gourmet breakfast in bed the morning after the private dinner

    To receive this offer, just enter HNY or ANV in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

    Important Information:Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.  Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.  Available for purchase in other categories for $750 per couple.  One massage must be purchased to receive one of equal or lesser value complimentary.  One night return stay voucher valid for future stays of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date. *Free return night valid in North American market only. Package inclusions may vary without previous notice.  Not combinable with any other promotion unless otherwise specified.  Only available when qualifying category is purchased.  Not valid for any reservations traveling with a group or wedding.

    Valid Booking Dates: Now - 12/22/2016

    Applicable promotions will display with your room selection. Some restrictions may apply.


    All Inclusive Amenities
    Travel Dates:
    Now - 12/22/2014  
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    All Inclusive Amenities

    The all-inclusive program includes the following amenities:
    -Gourmet Inclusive Inclusions:
    -Welcome glass of sparkling wine
    -Concierge desk
    -All gourmet meals and specialty snacks
    -Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages.
    - Culinary Activities
    -Minibar with beer, water, soft drinks refilled once a day.
    -Use of in room Safety Deposit Box
    -Two fresh water swimming pools (includes a relax pool)
    -Scuba clinics in the pool
    -Non-motorized water sports: paddleboats, kayak and snorkeling gear
    -Beach Towel Service
    -Fitness center.
    -Sauna and steam baths.
    -Daily and nightly activity programs.
    -Live music and shows
    -Room Service 24 hours (Restrictions apply on rainy days).
    -Taxes and Gratuities

    Valid Booking Dates: Now - 12/22/2014

    Applicable promotions will display with your room selection. Some restrictions may apply.


    All Inclusive Amenities
    Travel Dates:
    12/23/2014 - 12/22/2016  
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    All Inclusive Amenities

    The Karisma Gourmet Inclusive Experience includes the following:

    ·   Full-service concierge.

    ·   D’Hotel Butler.

    ·   Welcome glass of sparkling wine.

    ·   All gourmet meals and specialty bites.

    ·   Culinary activities.

    ·   Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.

    ·   Once daily restocked mini bar with soft drinks, water and beer.

    ·   24 hour room service (Restrictions apply on rainy days).

    ·   Use of in room safety deposit box.

    ·   Non-motorized water sports, kayak and snorkeling gear.

    ·   Spanish lessons, yoga, aqua aerobics, latin dance lessons, cooking classes and more.

    ·   Special nightly entertainment includes karaoke, live music, comedy show and more.

    ·   Shopping tours to Playa del Carmen (limited seats).

    ·   Fitness center.

    ·   Sauna and steam baths at the Spa.

    ·   Bathrobes.

     

    Valid Booking Dates: Now - 12/22/2016

    Applicable promotions will display with your room selection. Some restrictions may apply.

    Carretera Cancun-Tulum, KM 55.3  
    Riviera Maya, QR 77710
    MEXICO

    Experiences

    Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Diving, Golf, Luxury, Romance, Snorkeling, Spa, Wedding
    4.5 of 5 stars

    TripAdvisor Traveler Rating

    Based on 1597 reviews
    en-US-DMCAPolicy


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    What is a Promo Code?

    What is a Promo Code?

    A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

     

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