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Moon Palace Golf and Spa Resort
Cancun, QR, MEXICO
4.5 Star

Hotel Rating

5 Star

Luxury: exceptional accommodations, superior service and a full range of amenities

4 Star

Superior: deluxe accommodations, excellent service and a wide variety of amenities

3 Star

Standard: pleasant accommodations, good service with many amenities available

2 Star

Modest: comfortable accommodations with some services and amenities

1 Star

Basic: simple accommodations with few services and amenities

TBD

Hotel rating to be determined

Nestled amidst sprawling, landscaped grounds, Moon Palace Golf Resort & Spa exudes the beauty of Mexico along with all of the comforts of home. Completely enchanting, this Riviera Maya resort is a destination onto itself, appealing to families, groups and active travelers with its upscale offering of oversized pools and Jacuzzis, an expansive selection of restaurants and bars, an inviting menu of pampering treatments at the spa, a casino, a disco and challenging golf at the Jack Nicklaus-designed course. Whether you are seeking complete relaxation or fun in the sun the Moon Palace Golf Resort & Spa has something for guests of all ages.

Location: Riviera Maya - Beach
Hotel Advisories Expand or Collapse Section
Hotel Advisories Expand or Collapse Section
  • ***Important Information For Our Guests*** -Guests booking in any of the Family categories must have a minimum of 1 child in the room.
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Hotel Policies Expand or Collapse Section
Hotel Policies Expand or Collapse Section
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Hotel Deposit Requirements:
A major credit card imprint or cash deposit may be required upon check-in for telephone or incidental charges.

Hotel Spring Break Policy:
All students must be 18 years of age or older
Students under 18 years of age must travel and room with a parent/legal guardian. (no exceptions)
1 chaperone (over 25 yrs old) for every 20 students.
Proof of age required. All students will be required to provide their valid passports upon check-in.
Alcohol will be served to students over 18 years of age and older only.
Legal drinking age in Mexico is 18. Hotel might ask for an I.D. at any time. Underage drinking and providing alcohol to minors is punishable by law.
Introducing alcohol to the premises or taking it out of from them is not allowed.
Tape recorders, radios and any sound devices may not be used in the rooms , building or at the pool area.
A credit card guarantee is required upon check-in to charge in the event of damage.
The hotel can and will suspend any or all of its services to guests who, in the hotel's opinion, display or enact improper conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes:
Included in vacation price.

Service Charges:
Included in vacation price.



Stay Requirements
  • Minimum Number of Nights: 3
    Applies: Sunday - Saturday(6/7/2012 - 12/23/2014)
Pet Policy
  • Pets Not Allowed
Cancellation Policies

  • Same penalty applies to no-shows.


    Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2013 - 12/23/2013)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  14 Days prior to arrival
    Late Cancelation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2013 - 1/3/2014)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 12/23/2014)

Transportation Expand or Collapse Section
Transportation Expand or Collapse Section
  • Cancun, Mexico (CUN): 15 miles
Property Information Expand or Collapse Section
Property Information Expand or Collapse Section
  • Year Built: 1996
  • Last Renovation: 2005
  • Floors: 3
  • Accessible rooms: 4
  • Total rooms: 1791

† Fees may apply
Hotel Amenities Expand or Collapse Section
Hotel Amenities Expand or Collapse Section
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
less (-)
Wedding Services† Expand or Collapse Section
Wedding Services† Expand or Collapse Section
  • Free Wedding Package
    The free wedding package at the Moon Palace Golf & Spa Resort includes the following:

    1. Decorated wedding gazebo

    2. All document arrangements and legal fees

    3. Justice of the peace

    4. Marriage license and certificate (legal documents issued in Spanish)

    5. Decorated table and chairs (extra chairs available on request)

    6. Domestic champagne for guests during the ceremony (4 bottles max)

    7. Dinner reservations for the wedding party, only at selected restaurants

    8. Continental breakfast in bed the morning after the wedding

    9. Candlelight dinner for the bride and groom with special menu and decoration

    10. Fruit basket and bottle of sparkling wine in room

    11. Honeymooners weekly cocktail party with memento photograph for the couple

    12. CD player or tape player available (Bring your special songs)

    13. Red carpet walkway

    14. Wedding coordinator

    15. Late check out until 6:00pm (upon request and subject to availability)

    Other wedding packages are available for an additional fee through Palace Resorts directly.

    Package inclusions cannot be exchanged for additional services. This offer is not combinable with complimentary stays. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, contact 1-800-635-1836 ext. 6010, or fax at 1-305-375-9508. Prices and packages are subject to change without notice. Penalties will be accessed for cancellations of your wedding plans within 45 days of the wedding date. Wedding arrangements do need to be canceled with Palace Resorts directly, valid now through December 23, 2005.
Business Services Expand or Collapse Section
Business Services Expand or Collapse Section
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe Room Resortview (Nizuc/Sunrise)

1 king or 2 double beds

Domestic - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Shower only
  • Telephone
  • TV

Superior Deluxe Gardenview (Nizuc/Sunrise)

1 king or 2 double beds
Domestic - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International - Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Superior Deluxe Oceanview (Nizuc/Sunrise)

1 king or 2 double beds

Domestic - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Shower only
  • Telephone
  • TV

Superior Deluxe Oceanfront (Nizuc)

1 king bed
Occupancy limits - Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Junior Suite Course View (Golf Villas)

1 king bed
Occupancy limits - Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Ceiling fan
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Screened terrace with chairs and tables
*Seating area
*Golf cart included for personal use
*Golf course view

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Family Connections Lx Ste w/Nanny Svcs (Sunrise)

2 connecting Superior Deluxe guestrooms with 1 king or 2 double beds.

Occupancy limits - Max 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

*XBox 360
*Selection of XBox games and DVD's upon request.
*Fun in Sun bucket kit
*Kids special room service menu
*Paleta Payaso Palace Resorts Welcome candy
*In-room family guide with activities schedule.
*Priority access to the Kids Club for faster drop-off & pick-up.
*Private Nanny Service- bilingual and professional personal childcare service provided by Cancun Nanny Service, a member of the International Nanny Association. Guests have access to this service for up to three children ages 2-17 for up to 3 hours per day, between 7am - 12am.  Additional time is available at an additional cost to parents.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Connecting rooms
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Tables and chairs
  • VCR player
  • Video game player
  • Video games

Concierge Room (Nizuc/Sunrise)

1 king bed
Occupancy limits - Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Private beach lounge chair area with waiter service
*Exclusive beach bag (one per room, per stay)
*Aromatherapy menu
*Espresso/American coffee maker
*Alarm clock/radio/Ipod dock
*Private candlelight dinner at select locations (once per stay)
*Nightly petit fours
*Pillow menu
*Turndown service
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)
*Oceanview

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Family Deluxe (Sunrise)

-Important Information For Our Guests-
Guests booking in any of the Family categories must have a minimum of 1 child in the room. Any "adult only" reservations will not be honored.

Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits - Max 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.


*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*L'Oreal bath product
*Bathrobes and slippers including mini sizes for children
*XBox 360
*Selection of XBox games and DVD's upon request
*Fun in Sun bucket kit
*Kids special room service menu
*In-room family guide with activities schedule
*Turndown service
*Garden or partial ocean view

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV
  • Video game player

Two Bedroom Suite Courseview (Golf Villas)

Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits - Max 6 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Ceiling fan
*Aromatherapy menu
*Pillow menu
*Alarm clock/radio/IPod dock
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Bathroom scale
*Turndown service
*Screened terrace with chairs and tables
*Living room
*Dining room
*Half kitchen
*Golf cart included for personal use
*Golf course view

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Shower only
  • Telephone
  • TV

2 Bedroom Presidential Suite (Sunrise)

Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits - Max 6 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.


*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Bathroom scale
*Turndown service
*Terrace with lounge chairs, chairs, and tables
*Living room
*Dining room
*Half kitchen
*Oceanview

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Telephone
  • TV

Deluxe Suite Resortview (Grand)

1 king or 2 double beds

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Pillow menu
*24 hour room service
*Beach bag

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Deluxe Suite Garden View (Grand)

1 king or 2 double beds

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Pillow menu
*24 hour room service
*Beach bag

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Presidential Suite (Grand)

1 bedroom with king bed, garden view

Occupancy limits - Maximum 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Pillow menu
*24 hour room service
*Beach bag

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Aqua Suite (Grand)

Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Garden view

Occupancy limits - Max 4 adults, 4 children, 6 total

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Nightly turndown service
*Living room
*Half kitchen
*Pillow menu
*24 hour room service
*Beach bag
*2 1/2 baths (2 with shower)

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Villa (Grand)

4 bedrooms

Ocean Front view

Occupancy limits - Max 12 people.

Children under the age of three stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Nightly turndown service
*Living room
*Full kitchen
*Dining room
*Pillow menu
*24 hour room service
*Beach bag
*2 baths with showers

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Kitchen
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection


† Fees may apply
Onsite Dining Expand or Collapse Section
Onsite Dining Expand or Collapse Section
Various Lounges/Bars

Hotel features 7 bars including 4 swim up bars, including the following:

2 Lobby Bars - Featuring live music, breakfast, sandwich bar, hot and cold hors d'oeuvres

La Jungla lounge and bar

Andromeda Disco - Open every night

Pool Bar Columpios

4 Swim-up bars

19th Hole Bar- in golf club house- snacks & bar.


Various Restaurants

El Manglar Restaurant - International cuisine: Breakfast & lunch buffet. Italian cuisine: dinner buffet.

Los Caporales Restaurant - Mexican cuisine, dinner a la carte - dress code required. Night Owl snack service.

Arrecifes Restaurant - International cuisine -Breakfast & lunch buffet. Brazilian cuisine - Dinner a la carte.

La Gondola - Italian cuisine - Breakfast & dinner buffet.

Palapa Barracuda - Poolside restaurant. Breakfast and lunch buffet. Dinner a la carte - Steak house.

Palapa Pelicanos - Poolside. Breakfast International buffet and dinner - Sushi buffet.

Palapa Delfines - Poolside. Lunch buffet & dinner buffet - grill and fine cuts.

Palapa Fragata - Poolside. Lunch buffet and dinner a la carte - Seafood.

Mo Mo No Hana - Oriental cuisine. Dinner a la carte - Dress code required.

Bugambilias - Mexican cuisine. Breakfast & lunch buffet and dinner a la carte. Night Owl snack service.

La Trattoria - Italian Cuisine - Continental/International Breakfast buffet, lunch buffet and Dinner a la carte

Bambu - Oriental Cuisine - a la Carte

Some restaurants may only operate on select schedules. Some restaurants require appropriate dress for dinner. Consult the hotel for hours of operation, reservation policies and dress codes.


Onsite Recreation Expand or Collapse Section
Onsite Recreation Expand or Collapse Section
  • Bike rental
  • Children's pool
    There are 2 children's pools on site.
  • Children's program, onsite
    The Kids Cub, for children ages 4 to 12, offers supervised activities 6 days a week, morning through late afternoon. Lunch is provided. Reservations are required and restrictions apply. Consult with the hotel for additional details.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    27 Holes
  • Hot tub
    6 Outdoor Hot Tubs
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Kayaking, snorkeling, windsurfing & sunfish sailing
  • Pool
    There are 3 pools on site. 2 oversized outdoor pools with 6 Jacuzzis, and an outdoor pool in the Golf Club House. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
    more (+)
    • Available equipment
    • Rental information
    less (-)
Offsite Recreation Expand or Collapse Section
Offsite Recreation Expand or Collapse Section
  • Golf†
    Golf Course located within a Mile of Property.
Offsite Attraction Expand or Collapse Section
Offsite Attraction Expand or Collapse Section
  • Cancun's Hotel Zone

† Fees may apply

Current Promotions


Select a promotion to view details

Beach Boys Live in Concert!
Travel Dates:
8/6/2013 -8/6/2013  
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Beach Boys Live in Concert!

Guests will receive two (2) free tickets per room, per stay, to see the Beach Boys  Live in Concert at Moon Palace on August 6th. This also includes attending the private cocktail party prior to the event.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

Promotion is subject to change or may discontinued without prior notice.
Tickets are non-transferable.
Complimentary tickets will be assigned in the Gold Level section and are based on double occupancy.
Guests cannot use the $1,500 Resort Credit to purchase additional tickets.
Additional tickets can be purchased onsite for an additional cost. 

Valid Booking Dates: 4/5/2013 - 8/6/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to 2 children 12 and under stay free with at least 1 adult!
Travel Dates:
6/1/2013 -8/31/2013  
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Up to 2 children 12 and under stay free with at least 1 adult!

Children's ages must be accurate at time of travel and proof of age will be required upon check-in.

Valid Booking Dates: 4/5/2013 - 8/28/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to 2 Free Tickets to Cirque Dreams Rocks
Travel Dates:
6/28/2013 -8/11/2013  
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Up to 2 Free Tickets to Cirque Dreams Rocks

Guests will receive two (2) free tickets to Cirque Dreams Rocks per room per stay to attend a show at Moon Palace.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

Promotion is subject to change or may discontinued without prior notice.
Tickets are non-transferable.
Guests cannot use the $1,500 Resort Credit to purchase additional tickets.
Additional tickets can be purchased through Ticketmaster (http://www.ticketmaster.com.mx/).

Valid Booking Dates: 2/19/2013 - 8/6/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to 2 Free Tickets to Cirque Dreams Rocks
Travel Dates:
6/28/2013 -8/11/2013  
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Up to 2 Free Tickets to Cirque Dreams Rocks

Guests will receive two (2) free tickets to Cirque Dreams Rocks per room per stay to attend a show at Moon Palace.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

Promotion is subject to change or may discontinued without prior notice.
Tickets are non-transferable.
Guests cannot use the $1,500 Resort Credit to purchase additional tickets.
Additional tickets can be purchased through Ticketmaster (http://www.ticketmaster.com.mx/).

Valid Booking Dates: 2/19/2013 - 8/6/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to 3 Free Tickets to Cirque Dreams Rocks
Travel Dates:
6/28/2013 -8/11/2013  
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Up to 3 Free Tickets to Cirque Dreams Rocks

Guests will receive up to three (3) free tickets to Cirque Dreams Rocks per room per stay to attend a show at Moon Palace.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

Promotion is subject to change or may discontinue without prior notice.
Tickets are non-transferable.
Double occupancy will receive max 2 tickets. Triple occupancy or higher will receive max 3 tickets.
Guests cannot use the $1,500 Resort Credit to purchase additional tickets.
Additional tickets can be purchased through Ticketmaster (http://www.ticketmaster.com.mx/).

Valid Booking Dates: 2/19/2013 - 8/6/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1,500 Resort Credit
Travel Dates:
1/30/2013 -12/23/2014  
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Up to $1,500 Resort Credit

Valid towards tours, golf, spa, room upgrades, premium wines, and much more!

Amount of resort credit is based on number nights of stay.

  • 3 nights will receive up to $500 Resort Credit.
  • 4 nights will receive up to $750 Resort Credit.
  • 5-8 nights will receive up to $1,500 Resort Credit.
  • 9-11 nights will receive up to $2,000 Resort Credit.
  • 12 nights or more will receive up to $2,500 Resort Credit.

The resort credit is valid for the following:

Golf, Spa/Beauty Salon:

  • Resort Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart.  Additional services may be available at the golf courses which may not be applicable towards this promotion.  Resort Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.  Full resort credit may not be used towards Spa or Golf.

Tours:

  • Additional services within tours may not be applicable towards this promotion.  Subject to availability. Some restrictions apply.  Tours provided by Palace Vacation Planners.  Contact hotel for complete list of valid tours.  Not applicable to excursions provided by other operators.

Room Upgrades:

  • Subject to availability at check-in. 
  • Resort credit cannot be used to upgrade into Family Category or Presidential Suites.

Romantic Dinner:

  • Lobster and premium champagne for 2 adults.  Additional bottles of champagne incur an additional cost.


Upgraded Wine Selection:

  • Wine selection available at all restaurants. Premium wine list is not available from room service menu.

Wedding Collections:

  • Wedding dates and packages are subject to availability.  Resort Credit is redeemable towards the purchase of a Precious Wedding. Resort Credit cannot be applied towards optional services or extras. 3 to 4 nights stays may use entire resort credit for weddings. For guests staying 5 or more nights maximum amount to be used is $1,500.

Added-values are per room, per stay, and have no cash value.  The resort credit is NOT valid for the following: Purchases at gift shops, Romance honeymoon package, Deluxe honeymoon package, Ultra Romance honeymoon package, Golf Tour package.  Credit will not be refunded for unused portion of resort credit. All services and products are subject to availability. Group restrictions may apply.

The resort credit will be subject to 11% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests' folio and must be paid upon check-out.

Valid Booking Dates: 1/30/2013 - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Unlimited Phone Calls
Travel Dates:
1/1/2013 -12/23/2014  
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Unlimited Phone Calls

Palace Resorts is now offering unlimited phone calls to Mexico, USA and Canada to all guests. All calls must be made from your assigned room.

Other international calls will be charged at a special rate. If unused, this service can not be exchanged for a cash value.

Unlimited calls EXCLUDES the following:
calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
800 number phone calls
Calls through and outside operator
Collect calls
Calls using other phone companies
Calls to cell phones within Mexico

Valid Booking Dates: 1/1/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
1/1/2013 -12/23/2014  
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Exchange Privileges

Guests may stay one Palace Resort and play at all Palace Resorts. Participating resorts are:

Playacar Palace
Beach Palace
Sun Palace
Moon Palace

Palace resorts will provide regularly scheduled transportation on a daily basis to all properties located in the Cancun Hotel Zone. This means that Moon Palace guests can visit Cancun Hotel Zone properties including Beach Palace and Sun Palace and guests staying at any of the Cancun Hotel Zone properties also have included transportation to Moon Palace.

This promotion is automatically included when you book your vacation package. Restrictions may apply.

Valid Booking Dates: 7/24/2012 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
1/1/2013 -12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All meals and snacks
  • Domestic and imported beverages
  • Use of the facilities of all Palace Resorts in Cancun and Riviera Maya and Cozumel. Palace Resorts guests do not share exchange privileges at Le Blanc Resort - a day pass purchase is required. (Transportation is not included.)
  • Non-motorized water sports activities available at Wet N Wild and/or the Moon Palace Golf and Spa Resort private marinas (contact hotel upon arrival for specific details)
  • 24 hour room service
  • Daily and nightly entertainment
  • Taxes and gratuities

Valid Booking Dates: 1/1/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 340 Caretera Cancun-Chetmual  
Cancun, QR 77580
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Family, Golf, Luxury, Nightlife, Romance, Spa, Wedding


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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The Mark Travel Corporation is the tour operator for Funjet Vacations.