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Nestled amidst sprawling, landscaped grounds, Moon Palace Golf Resort & Spa exudes the beauty of Mexico along with all of the comforts of home. Completely enchanting, this Riviera Maya resort is a destination onto itself, appealing to families, groups and active travelers with its upscale offering of oversized pools and Jacuzzis, an expansive selection of restaurants and bars, an inviting menu of pampering treatments at the spa, a casino, a disco and challenging golf at the Jack Nicklaus-designed course. Whether you are seeking complete relaxation or fun in the sun the Moon Palace Golf Resort & Spa has something for guests of all ages.

Location: Riviera Maya - Beach
  • ***Important Information For Our Guests*** -Guests booking in any of the Family categories must have a minimum of 1 child in the room.
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Moon Palace Golf & Spa Resort is currently undergoing refurbishments to the Nizuc section of the property. In order to minimize disturbance to guests, the work is being done in phases by room blocks and guests will not be assigned to any block being worked on. Around 230 bedrooms have already been refurbished and the remaining 470 will be renovated between now and December 2014. Please note renovations dates are subject to change without prior notice.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Stay Requirements
  • Minimum night stay restrictions may apply.


    Minimum Number of Nights: 3
    Applies: Sunday - Saturday(6/7/2012 - 12/23/2014)
Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 12/23/2014)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2014 - 1/3/2015)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2015 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2013 - 12/23/2015)
No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 12/23/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
  • Cancun, Mexico (CUN): 15 miles
  • Year Built: 1996
  • Last Renovation: 2005
  • Floors: 3
  • Accessible rooms: 4
  • Total rooms: 1791

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Lounges/bars†
  • Safe deposit box
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Free Wedding Package
    The free wedding package at the Moon Palace Golf & Spa Resort includes the following:

    1. Decorated wedding gazebo

    2. All document arrangements and legal fees

    3. Justice of the peace

    4. Marriage license and certificate (legal documents issued in Spanish)

    5. Decorated table and chairs (extra chairs available on request)

    6. Domestic champagne for guests during the ceremony (4 bottles max)

    7. Dinner reservations for the wedding party, only at selected restaurants

    8. Continental breakfast in bed the morning after the wedding

    9. Candlelight dinner for the bride and groom with special menu and decoration

    10. Fruit basket and bottle of sparkling wine in room

    11. Honeymooners weekly cocktail party with memento photograph for the couple

    12. CD player or tape player available (Bring your special songs)

    13. Red carpet walkway

    14. Wedding coordinator

    15. Late check out until 6:00pm (upon request and subject to availability)

    Other wedding packages are available for an additional fee through Palace Resorts directly.

    Package inclusions cannot be exchanged for additional services. This offer is not combinable with complimentary stays. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, contact 1-800-635-1836 ext. 6010, or fax at 1-305-375-9508. Prices and packages are subject to change without notice. Penalties will be accessed for cancellations of your wedding plans within 45 days of the wedding date. Wedding arrangements do need to be canceled with Palace Resorts directly, valid now through December 23, 2005.
  • Business Services†
  • Internet Access†

† Fees may apply

Superior Deluxe Room Resort View


Bedding - 1 king or 2 double beds

Domestic - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adults. Children ages 4-17 are surcharged.

Additional Amenities - In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Shower only
  • Telephone
  • TV

Superior Deluxe Garden View


Bedding - 1 king or 2 double beds

Domestic - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International - Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adults. Children ages 4-17 are surcharged.

Additional Amenities - In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Superior Deluxe Ocean View


Bedding - 1 king or 2 double beds

Domestic - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

International - Occupancy limits - Max 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adults. Children ages 4-17 are surcharged.

Additional Amenities - In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Shower only
  • Telephone
  • TV

Superior Deluxe Oceanfront


Bedding - 1 king bed

Occupancy limits - Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

Additional Amenities - In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Junior Suite Course View


View -Golf course view

Bedding -1 king bed

Occupancy limits -Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

Additional amenities -In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Ceiling fan
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Screened terrace with chairs and tables
*Seating area
*Golf cart included for personal use

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Family Connections Luxury Suite + Nanny Service


Important Information For Our Guests:
Guests booking in any of the Family categories must have a minimum of 1 child in the room. Any "adult only" reservations will not be honored.

Bedding - 2 connecting Superior Deluxe guestrooms with 1 king or 2 double beds.

Occupancy limits - Max 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities - *XBox 360
*Selection of XBox games and DVD's upon request.
*Fun in Sun bucket kit
*Kids special room service menu
*Paleta Payaso Palace Resorts Welcome candy
*In-room family guide with activities schedule.
*Priority access to the Kids Club for faster drop-off & pick-up.
*Private Nanny Service- bilingual and professional personal childcare service provided by Cancun Nanny Service, a member of the International Nanny Association. Guests have access to this service for up to three children ages 2-17 for up to 3 hours per day, between 7am - 12am.  Additional time is available at an additional cost to parents.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Connecting rooms
  • DVD player
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Tables and chairs
  • VCR player
  • Video game player
  • Video games

Concierge Room


View - Ocean view

Bedding - 1 king bed

Occupancy limits - Max 2 adults, 0 children, 2 total.

No children allowed in this room category.

Additional Amenities - *In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*L'OCCITANE bath amenities
*Bathrobes and slippers
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Private beach lounge chair area with waiter service
*Exclusive beach bag (one per room, per stay)
*Aromatherapy menu
*Espresso/American coffee maker
*Alarm clock/radio/Ipod dock
*Private candlelight dinner at select locations (once per stay)
*Nightly petit fours
*Pillow menu
*Turndown service
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV

Family Deluxe


Important Information For Our Guests:
Guests booking in any of the Family categories must have a minimum of 1 child in the room. Any "adult only" reservations will not be honored.

View - Garden or partial ocean view

Bedding - Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits - Max 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities -
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*L'Oreal bath product
*Bathrobes and slippers including mini sizes for children
*XBox 360
*Selection of XBox games and DVD's upon request
*Fun in Sun bucket kit
*Kids special room service menu
*In-room family guide with activities schedule
*Turndown service

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Shower only
  • Telephone
  • TV
  • Video game player

Two Bedroom Suite Course View


View -Golf course view

Bedding -Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits -Max 6 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities -*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Ceiling fan
*Aromatherapy menu
*Pillow menu
*Alarm clock/radio/IPod dock
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Bathroom scale
*Turndown service
*Screened terrace with chairs and tables
*Living room
*Dining room
*Half kitchen
*Golf cart included for personal use

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Shower only
  • Telephone
  • TV

2 Bedroom Presidential Suite


View - Ocean view

Bedding - Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits - Max 6 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities -
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Bathroom scale
*Turndown service
*Terrace with lounge chairs, chairs, and tables
*Living room
*Dining room
*Half kitchen

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Telephone
  • TV

Grand Deluxe Resort View


Bedding: 1 king or 2 double beds

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities:

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Pillow menu
*24 hour room service
*Beach bag

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Deluxe Garden View


Bedding: 1 king or 2 double beds

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities:

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Pillow menu
*24 hour room service
*Beach bag

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Presidential Suite


Bedroom: 1 bedroom with king bed.

Occupancy limits - Maximum 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities: 

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Turndown service
*Pillow menu
*24 hour room service
*Beach bag

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Aqua Suite


Bedroom #1: 1 king bed
Bedroom #2: 2 double beds

Occupancy limits - Max 4 adults, 4 children, 6 total

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities: 

*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Nightly turndown service
*Living room
*Half kitchen
*Pillow menu
*24 hour room service
*Beach bag
*2 1/2 baths (2 with shower)

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection

Grand Villa


View: Ocean Front view

Bedding: 4 bedrooms.

Occupancy limits - Max 8 people.

Children under the age of three stay free in existing beds with at least 2 adults. Children ages 4-17 are surcharged.

Additional Amenities: 

*In-room wine and fruits

*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Farouk Biosilk bath amenities
*Bathrobes and slippers
*Nightly turndown service
*Living room
*Full kitchen
*Dining room
*Pillow menu
*24 hour room service
*Beach bag
*2 baths with showers

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Kitchen
  • Minibar
  • Safe
  • Satellite television
  • Slippers
  • Telephone
  • Wireless internet connection


† Fees may apply
Various Lounges/Bars

Hotel features 7 bars including 4 swim up bars, including the following:

2 Lobby Bars - Featuring live music, breakfast, sandwich bar, hot and cold hors d'oeuvres

La Jungla lounge and bar

Andromeda Disco - Open every night

Pool Bar Columpios

4 Swim-up bars

19th Hole Bar- in golf club house- snacks & bar.


Various Restaurants

El Manglar Restaurant - International cuisine: Breakfast & lunch buffet. Italian cuisine: dinner buffet.

Los Caporales Restaurant - Mexican cuisine, dinner a la carte - dress code required. Night Owl snack service.

Arrecifes Restaurant - International cuisine -Breakfast & lunch buffet. Brazilian cuisine - Dinner a la carte.

La Gondola - Italian cuisine - Breakfast & dinner buffet.

Palapa Barracuda - Poolside restaurant. Breakfast and lunch buffet. Dinner a la carte - Steak house.

Palapa Pelicanos - Poolside. Breakfast International buffet and dinner - Sushi buffet.

Palapa Delfines - Poolside. Lunch buffet & dinner buffet - grill and fine cuts.

Palapa Fragata - Poolside. Lunch buffet and dinner a la carte - Seafood.

Mo Mo No Hana - Oriental cuisine. Dinner a la carte - Dress code required.

La Trattoria - Italian Cuisine - Continental/International Breakfast buffet, lunch buffet and Dinner a la carte

Bambu - Oriental Cuisine - a la Carte

Some restaurants may only operate on select schedules. Some restaurants require appropriate dress for dinner. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Bike rental
  • Children's pool
    There are 2 children's pools on site.
  • Children's program, onsite
    The Kids Cub, for children ages 4 to 12, offers supervised activities 6 days a week, morning through late afternoon. Lunch is provided. Reservations are required and restrictions apply. Consult with the hotel for additional details.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    27 Holes
  • Hot tub
    6 Outdoor Hot Tubs
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Kayaking, snorkeling, windsurfing & sunfish sailing
  • Pool
    There are 3 pools on site. 2 oversized outdoor pools with 6 Jacuzzis, and an outdoor pool in the Golf Club House. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within a Mile of Property.
  • Cancun's Hotel Zone

† Fees may apply
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Funjet Promotions


Select a promotion to view details

Funjet Insider Circle
Travel Dates:
Now - 12/23/2014  
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Funjet Insider Circle

Travel with the Funjet Insider Circle and receive the following exclusive Insider Perks:

  • VIP check-in area, as well as early ckeck-in and late check-out options (early check-in and late check-out are subject to availability)
  • Exclusive access to private beach areas with designated wait staff
  • Beach towels delivered directly to your room
  • Nightly turn-down service with special sweet treats
  • Fruit basket, sparkling wine or other welcome gift in room upon arrival
  • Special features specific to each resort

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Complimentary Tickets to Broadway on Ice!
Travel Dates:
12/21/2014 - 1/4/2015  
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Complimentary Tickets to Broadway on Ice!

Guests will receive up to two (2) complimentary tickets to attend Broadway on Ice at Moon Palace Golf Resort & Spa.

Featuring Olympic gold medalist Brian Boitano and Broadway star Fran D’Ambrosio, guests have the opportunity to enjoy the beauty, grace, and artistry of figure skating performed to the music of such classic Broadway shows as Phantom of the Opera, Chicago, Cabaret, and Les Miserables.

Transportation will be available from Sun Palace, Beach Palace and Le Blanc Spa Resort for $15 and from Playacar Palace for $20 (round trip/per person).

Important information: Additional tickets are available for purchase upon arrival at Palace Vacation Planners desk or through Ticketmaster (prices vary).  Promotion is subject to change or may be discontinued without prior notice. Tickets are non-transferrable to guests in other rooms, not redeemable for cash, and cannot be sold or exchanged under any circumstances.

Valid Booking Dates: Now - 1/3/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Funjet Insider Circle
Travel Dates:
12/24/2014 - 12/23/2015  
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Funjet Insider Circle

Travel with the Funjet Insider Circle and receive the following exclusive Insider Perks:

  • VIP check-in area, as well as early ckeck-in and late check-out options (early check-in and late check-out are subject to availability)
  • Exclusive access to private beach areas with designated wait staff
  • Beach towels delivered directly to your room
  • Nightly turn-down service with special sweet treats
  • Fruit basket, sparkling wine or other welcome gift in room upon arrival
  • Special features specific to each resort

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1,500 Resort Credit or Unlimited Golf
Travel Dates:
Now - 12/23/2015  
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Up to $1,500 Resort Credit or Unlimited Golf

Guests will receive up to $1,500 towards tours, *golf, spa, premium wines and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room.

All reservations will receive the Resort Credit unless otherwise noted.  Please contact your travel agent or tour operator if you would like to choose the Unlimited Golf Option instead of Resort Credit so it can be commented on your reservation. 

The resort credit is valid for the following:

Golf, Spa/Beauty Salon: Resort Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart.  Additional services may be available at the golf courses which may not be applicable towards this promotion.  Resort Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.
Full resort credit may not be used towards Spa.

Tours: Additional services within tours may not be applicable towards this promotion.  Subject to availability. Some restrictions apply.  Tours provided by Palace Vacation Planners.  Contact hotel for complete list of valid tours.  Not applicable to excursions provided by other operators. *All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall. Additional Dolphin Encounters are avilable for children under 8, but not applicable to the Resort Credit.

Romantic Dinner: Lobster and premium champagne for 2 adults.  Additional bottles of champagne incur an additional cost.

Upgraded Wine Selection: Wine selection available at all restaurants. Premium wine list is not available from room service menu.

Wedding Collections: Wedding dates and packages are subject to availability.  Resort Credit is redeemable towards the purchase of any Wedding Collection. Resort Credit cannot be applied towards optional services or extras. 3 to 4 nights stays may use entire resort credit for weddings. For guests staying 5 or more nights maximum amount to be used is $1,500.

The resort credit is NOT valid for the following:
-Purchases at gift shops, Romance honeymoon package, Deluxe honeymoon package, Ultra Romance honeymoon package, Golf Tour package

Added-values are per room, per stay, and have no cash value.
A minimum stay of 3 nights will receive up to $500 Resort Credit.
A minimum stay of 4 nights will receive up to $750 Resort Credit.
A minimum stay of 5-8 nights will receive up to $1,500 Resort Credit.
A minimum stay of 9-11 nights will receive up to $2,000 Resort Credit.
A minimum stay of 12 nights or more will receive up to $2,500 Resort Credit.

Unused resort credits can be valid for up to 1 year from check out date and is transferrable once to one guest. Unused resort credit option is only available for check ins as of Dec. 24, 2013. Unused credits for check ins prior to Dec. 24, 2013 are non-refundable and not transferrable.

All services and products are subject to availability. Group restrictions may apply.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

Additional important information:  Resort Credit is not transferrable from room to room when part of a group or with another reservation that has the same dates and Resort Credit used towards Spa cannot be transferred to another room.

*Note: Transportation to Riviera Cancun Golf Club is not included, but available for an additional fee.  Applies to both the Unlimited Golf package and Resort Credit package.

Valid Booking Dates: Now - 9/30/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1,500 Resort Credit
Travel Dates:
Now - 12/23/2015  
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Up to $1,500 Resort Credit

Guests will receive up to $1,500 towards tours, *golf, spa, premium wines, and much more!

The resort credit is valid for the following:

Golf, Spa/Beauty Salon: Resort Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart.  Additional services may be available at the golf courses which may not be applicable towards this promotion.  Resort Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.
Full resort credit may not be used towards Spa.

Tours: Additional services within tours may not be applicable towards this promotion.  Subject to availability. Some restrictions apply.  Tours provided by Palace Vacation Planners.  Contact hotel for complete list of valid tours.  Not applicable to excursions provided by other operators. *All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall. Additional Dolphin Encounters are avilable for children under 8, but not applicable to the Resort Credit.

Romantic Dinner: Lobster and premium champagne for 2 adults.  Additional bottles of champagne incur an additional cost.

Upgraded Wine Selection: Wine selection available at all restaurants. Premium wine list is not available from room service menu.

Wedding Collections: Wedding dates and packages are subject to availability.  Resort Credit is redeemable towards the purchase of any Wedding Collection. Resort Credit cannot be applied towards optional services or extras. 3 to 4 nights stays may use entire resort credit for weddings. For guests staying 5 or more nights maximum amount to be used is $1,500.

The resort credit is NOT valid for the following:
-Purchases at gift shops.
-Romance honeymoon package
-Deluxe honeymoon package
-Ultra Romance honeymoon package
-Golf Tour package

Added-values are per room, per stay, and have no cash value.
A minimum stay of 3 nights will receive up to $500 Resort Credit.
A minimum stay of 4 nights will receive up to $750 Resort Credit.
A minimum stay of 5-8 nights will receive up to $1,500 Resort Credit.
A minimum stay of 9-11 nights will receive up to $2,000 Resort Credit.
A minimum stay of 12 nights or more will receive up to $2,500 Resort Credit.

Unused credits can be valid for up to 1 year from check out date and is transferrable once to one guest. Unused credit option is only available for check ins as of Dec. 24, 2013.
Unused credits for check ins prior to Dec. 24, 2013 are non-refundable and not transferrable.

All services and products are subject to availability.
Group restrictions may apply.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

Additional important information:  Resort Credit is not transferrable from room to room when part of a group or with another reservation that has the same dates and Resort Credit used towards Spa cannot be transferred to another room.

*Note: Transportation to Riviera Cancun Golf Club is not included, but available for an additional fee. 

Valid Booking Dates: Now - 9/30/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


International Calls Included with Resort Credit!
Travel Dates:
Now - 12/23/2014  
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International Calls Included with Resort Credit!

Guests may utilize the Resort Credit to apply to international call charges.

The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out.

 

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Unlimited Phone Calls
Travel Dates:
Now - 12/23/2014  
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Unlimited Phone Calls

Palace Resorts is now offering unlimited phone calls to Mexico, USA and Canada to all guests. All calls must be made from your assigned room.

Other international calls will be charged at a special rate. If unused, this service can not be exchanged for a cash value.

Unlimited calls EXCLUDES the following:

  • calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
  • 800 number phone calls
  • Calls through and outside operator
  • Collect calls
  • Calls using other phone companies
  • Calls to cell phones within Mexico

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
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Anniversary Welcome Gift

Guests celebrating their anniversary with us will receive:

  • Bottle of sparkling wine
  • Fruit Basket
  • Romantic Candlelight Dinner at select resturants
  • Late check out until 3 pm (upon request and subject to availability)

 To receive this offer, just enter ANNIVERSARY in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important information: Proof of marriage is required upon check in. Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Complimentary Vow Renewal Package
Travel Dates:
Now - 12/23/2015  
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Complimentary Vow Renewal Package

The Vow Renewal package includes:

• Vow renewal ceremony location
• Justice of the Peace or minister
• Chocolate colored ceremony structure with ivory spun fabric and white orchid floral applique
• Silver branches for front of ceremony structure
• Chocolate colored ceremony podium with two daisy floral spheres as table decor
• 30 white avant-garde chairs
• Flower bouquet of 12 roses available in red, white, ivory or pink
• Matching rose boutonniere
• Cake for 30 guests
• Domestic champagne during ceremony for up to 30 guests (4 bottles)
• Dinner reservations for the vow renewal party (up to 30 guests)
• Breakfast in bed the morning after the ceremony
• CD player available for ceremony
• Personal vow renewal ceremony planner
• Honeymoon Wishes vow renewal website and registry

** Package inclusions cannot be exchanged for additional services. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, go to weddings.palaceresorts.com  or call 1.877.PAL.4.WED.  Prices and packages are subject to change without notice.

* Minimum 3 night stay is required. Vow renewal package must be reserved at least 7 days prior to arrival; package does not apply if requested onsite. Couple must arrive at least 3 working days in advance.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Complimentary Wedding Package
Travel Dates:
Now - 12/23/2015  
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Complimentary Wedding Package

Couples can enjoy a free civil* or symbolic wedding package.  (Symbolic weddings are not legally binding ceremonies.)
Inclusions:

• Wedding ceremony location
• Justice of the Peace or minister
• Chocolate colored ceremony structure with ivory spun fabric and white orchid floral applique
• Silver branches for front of ceremony structure
• Chocolate colored ceremony podium with two daisy floral spheres as table decor
• 30 white avant-garde chairs
• Bridal bouquet of 12 roses available in red, white, ivory or pink
• Matching rose boutonniere for groom
• Wedding cake for 30 guests
• $100  coupon redeemable for Dream Art (photography) packages of $700 to $1,999, or a $200 coupon redeemable for Dream Art packages of $2,000 or more.
• Domestic champagne during ceremony for up to 30 guests (4 bottles)
• Dinner reservations for the wedding party (up to 30 guests)
• Breakfast in bed the morning after the ceremony
• CD player available for ceremony
• Personal wedding planner
• Witnesses if required
• Free standard Honeymoon package
• Honeymoon Wishes wedding website and bridal registry

** Package inclusions cannot be exchanged for additional services. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, go to weddings.palaceresorts.com  or call 1.877.PAL.4.WED.  Prices and packages are subject to change without notice.

*A government/administrative fee will apply to all civil ceremonies. Minimum 3 night stay is required. Wedding package must be reserved at least 7 days prior to arrival; package does not apply if requested onsite. Bride and groom must arrive at least 3 working days in advance.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/23/2014  
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Exchange Privileges

Guests may stay one Palace Resort and play at all Palace Resorts. Participating resorts are:

  • Playacar Palace
  • Beach Palace
  • Sun Palace
  • Moon Palace

Importan Information: Palace resorts will provide regularly scheduled transportation on a daily basis to all properties located in the Cancun Hotel Zone. This means that Moon Palace guests can visit Cancun Hotel Zone properties including Beach Palace and Sun Palace and guests staying at any of the Cancun Hotel Zone properties also have included transportation to Moon Palace.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
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Honeymoon Welcome Gift

Couples celebrating their honeymoon will recieve the following:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Two honeymoon T-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Late check-out until 3:00pm (upon request and subject to availability)

To receive this offer, just enter HONEYMOON in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage within 1 year of travel date is required upon check-in. The complimentary honeymoon package is combinable with all Optional Honeymoon Packages. Additional information will be provided by the hotel at check-in.

 

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2015  
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All Inclusive Amenities

Terms and Conditions

Wellness Suite Inclusions:

Direct access from room terrace to private pool. Pool access only for guests staying in the Wellness Suite.

Access to aqua spinning bikes, personal trainer, two in room pool towels.

Wellness Sports Kit which includes yoga mat, fitness jump rope and dumbbells

Welcome bottle of wine, daily refreshed mini bar with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices, and a selection of teas

Liquor dispenser contains premium, upgraded brands of liquor, Stolichnaya Vodka, Black Label Whiskey, Bacardi Rum, and Jimador Tequila

Lavazza coffee makers with a selection or premium cafe'

Daily ante meridiem service of fruit and juice placed on balcony

24 hour room service with a menu catered to healthy meals, with a selection of low calorie, gluten-free organic products and high protein meals

Pillow and aromatherapy menu, bath salts for in-room hydrotherapy use with the double whirlpool tub and 100% natural soaps

 

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/24/2014 - 12/23/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Top Shelf Drinks
  • Non Motorized Water Sports
  • 24-hour Room Service
  • Unlimited Long Distance Calls
  • Wireless Internet
  • Day Care
  • Exchange Privileges
  • Transportation to and from resorts

 

Important information:  Additional information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 340 Caretera Cancun-Chetmual  
Cancun, QR 77580
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Family, Golf, Luxury, Nightlife, Romance, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 10775 reviews


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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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