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A perfect complement to the white-sand beaches and turquoise waters of Playa del Carmen, The Reef Coco Bay All Inclusive Resort offers a touch of causal comfort for families and active travelers alike. Featuring guestrooms with views of the pool or ocean, a selection of restaurants and bars, nightly entertainment, non-motorized water sports and fun-filled kid’s activities, there is something for everyone at this appealing retreat.
Location: Playa del Carmen - Beach
  • ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 19
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Hotel does not accept individual or student group bookings. Students are considered age 16-22.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Minimum check-in age is 19 year round



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   48 Hours prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/21/2014 - 10/31/2014)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(4/21/2014 - 10/31/2014)
  • Cancun, Mexico (CUN): 30 miles
  • COZ: 15 miles
  • Year Built: 2003
  • Floors: 3
  • Accessible rooms: 2
  • Total rooms: 202

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box†
  • Tour/sightseeing desk
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Weddings at the beach facing the caribbean ocean
    Different set ups, also dinner celebration available on the beach
  • Business Services†
  • Internet Access†

† Fees may apply

Standard


Bedding - 1 King or 2 double beds- based on availability, requests are not guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar†
  • Safe†
  • Telephone
  • TV

Standard Superior Service


Bedding - 1 King or 2 double beds- based on availability, requests are not guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

Additional Amenities:
Superior Service includes
-Bathrobe and upgraded amernities extra
-Security box without extra charge
-choice of two a la carte restaurants without surcharge
-25% discount in all spa services at the Reef Spa
-Bottle of Wine upon arrival

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Safe
  • Telephone
  • TV

Standard Premium Service


Bedding - 1 King or 2 double beds- based on availability, requests are not guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

Additional Amenities:
Premium Serivice includes:

-Bathrobe and upgraded amernities extra
-Security box without extra charge
-choice of two a la carte restaurants without surcharge
-25% discount in all spa services at the Reef Spa
-Bottle of Wine upon arrival
-Alcoholic international Beverages offered at all bars
-Access to private Luxury Lounge Beach Bar

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Safe
  • Telephone
  • TV

Guaranteed Pool Front


Bedding One king bed or two double beds based on availability, requests are not guaranteed

View of pool. Minibar with soft drinks. (Surcharge for bottled water.) In-room safe (surcharge).

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Minibar†
  • Safe
  • TV

Pool View


Bedding - One king bed or two double beds- based on availability, requests are not guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Safe†
  • Telephone
  • TV

Pool View Superior Service


Bedding - One king bed or two double beds- based on availability, requests are not guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

Additional Amenities:
Superior Service includes
-Bathrobe and upgraded amernities extra
-Security box without extra charge
-choice of two a la carte restaurants without surcharge
-25% discount in all spa services at the Reef Spa
-Bottle of Wine upon arrival

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Safe
  • Telephone
  • TV

Pool View Premium Service


Bedding - One king bed or two double beds- based on availability, requests are not guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

Additional Amenities:
Premium Serivice includes:

-Bathrobe and upgraded amernities extra
-Security box without extra charge
-choice of two a la carte restaurants without surcharge
-25% discount in all spa services at the Reef Spa
-Bottle of Wine upon arrival
-Alcoholic international Beverages offered at all bars
-Access to private Luxury Lounge Beach Bar

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Safe
  • Telephone
  • TV

Ocean View


Bedding - One king bed or two double beds- based on availability, requests are not guaranteed

Located on second and third floors, ocean view.

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe†
  • TV

Ocean View Superior Service


Bedding - One king bed or two double beds- based on availability, requests are not guaranteed

Located on second and third floors, ocean view.

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

Additional Amenities:
Superior Service includes
-Bathrobe and upgraded amernities extra
-Security box without extra charge
-choice of two a la carte restaurants without surcharge
-25% discount in all spa services at the Reef Spa
-Bottle of Wine upon arrival

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • TV

Ocean View Premium Service


Bedding - One king bed or two double beds- based on availability, requests are not guaranteed

Located on second and third floors, ocean view.

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

Additional Amenities:
Premium Serivice includes:

-Bathrobe and upgraded amernities extra
-Security box without extra charge
-choice of two a la carte restaurants without surcharge
-25% discount in all spa services at the Reef Spa
-Bottle of Wine upon arrival
-Alcoholic international Beverages offered at all bars
-Access to private Luxury Lounge Beach Bar

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Instant hot water
  • Iron
  • Ironing board
  • Safe
  • TV

Guaranteed Ocean Front


Bedding - One king bed or two double bedsbased on availability, requests are not guaranteed

Spectacular view facing the Caribbean Sea.

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • TV


† Fees may apply
Various Lounges/Bars

-1 Lobby Bar
-1 Sports Bar
-1 Pool Bar
-1 Wet Bar


Various Restaurants

-Miramar: Bufett restaurant that serves breakfast, lunch and dinner. Dress code for breakfast and lunch: Sandals, dry clothes and sleeve shirt for men. Casual for dinner.

-Rosinella: Italian a la carte restaurant. Reservations are required. Dress code: Casual, long pants, sleeve shirts for men, closed toe shoes. Bermudas are not allowed. Non-Smoking Restaurant.

-Sabor Latino: Mexican a la carte restaurant. Reservations are required. Dress code: Casual, long pants, sleeve shirts for men, closed toe shoes. Bermudas are not allowed. Non-Smoking Restaurant.

-El Palmar: Relaxed atmosphere next to the pool. It offers snacks during the day and night.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Bike rental
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Activities include arts & crafts, sand castle contest, Piñata, Ceramics, drawing contest, soccer games, movie time, pool time, play time and face painting. Open hours from 9:30 am-2:00 pm & 3:15 pm-5:00 pm. (Times subject to change)
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
    Wave runners, parasailing, banana
  • Non-Motorized Water Sports
    kayaking, snorkeling & boogie boards
  • Pool
    There is 1 pool on site. located along the property with an entertainment area and a relaxing area This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court†
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Daily Activities For all ages starting al 10 am ending at 10 Pm.

    3 shows per week
    caribbean, mexican and international

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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Honeymoon Welcome Gift
Travel Dates:
Now - 10/31/2014  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive a complimentary bottle of sparling domestic wine in the room upon arrival and special room decorations.

To receive this offer, just enter "HYMN" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 10/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 10/31/2014  
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All Inclusive Amenities

The All Inclusive program includes the following:
Buffet breakfast, lunch and dinner or an a la carte dinner (Specialty restaurants require advance reservations via Guest Services)
Room service - limited hours
Snacks - limited hours 
Domestic beverages and limited international brands of beverages
Non Motorized water sports - Kayaking, snorkeling and diving lessons in the swimming pool, aqua aerobics, basketball, beach volleyball,
Kids club - ages 4-10 (hours 9:00am - 5:00pm)
Access to the tennis court, Disco sport bar, table games and more *

Valid Booking Dates: Now - 10/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

CALLE COSTERA NORTE S/N LOTE 1 MZ 7 R.6  
PLAYA DEL CARMEN, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Dining, Diving, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
3.5 of 5 stars

TripAdvisor Traveler Rating

Based on 1934 reviews


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