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Fronting Playa del Carmen’s famed 5th Avenue, this traditional hotel is a great choice for budget-minded guests seeking value and a great location. With a selection of restaurants, nightly evening shows, complimentary shuttle transportation to a private beach club, a sparkling swimming pool with a special area for children and convenient access to the shops, restaurants and bars that line 5th Avenue, guests of all ages will enjoy stays at this classic retreat.
Location: Playa del Carmen - Off Beach
  • Current Renovations: Description: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.





Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  2 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/18/2014 - 11/26/2014)

  • Cancellation Deadline:  2 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(11/27/2014 - 11/29/2014)

  • Cancellation Deadline:  2 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(11/30/2014 - 12/23/2014)

No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(4/20/2014 - 12/23/2014)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 2004
  • Floors: 3
  • Accessible rooms: 1
  • Total rooms: 136

† Fees may apply
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box†
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
  • Please contact the hotel for additional information.

† Fees may apply

Family Master One Bedroom Suite


Bedding - 1 king bed or 2 twin beds plus a bunk bed and a single size sofa bed

Occupancy limits - 3 adults, 3 children, 5 total

A maximum of 3 children through the age of 5 stay free in exsiting beds when sharing a room with at least 2 adults.  Children 6-17 are surcharged.

Additional Amenities - This room includes large living area, large balcony, mini bar stocked with soft drinks, water and beer, bathroom with shower hairdryer and vanity mirror.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Master One Bedroom Suite


View - Garden View.

Bedding - 1 king bed and pull out sofa

Occupancy limits - 4 adults, 2children, 4 total

Maximum of 2 children through the age of 5 stay free in existing beds with at least 2 adults. Children ages 6-17 are surcharged.

Additional Amenities - Room has a separate living area.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Minibar†
  • Safe
  • Shower only
  • Telephone
  • TV

Master One Bedroom Suite Upgraded


View -  Garden View.

Bedding - 1 king bed

Occupancy limits - 4 adults, 2 children, 4 total combined

Maximum of 2 children through the age of 5 stay free in existing beds with at least 2 adults. Children ages 6-17 are surcharged.

Additional Amenities - All rooms include a living area. Guests staying in this room category has full exchange privilege use and enjoyment of all restaurants, bars, and facilities at the Gran Porto Real.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Minibar†
  • Safe
  • Shower only
  • Telephone
  • TV

Standard


View - Rooms are garden View.

Bedding - 1 King bed.

Occupancy limits - 2 adults, 0 children, 2 total combined

Adults only, no children are allowed.

 

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Safe
  • Shower only
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

LOBBY BAR
24 HOUR ALL-INCLUSIVE CLUB
TRADEWINDS
ALBATROS BAR
MARIA’S BAR


Various Restaurants

*ALBATROS - Features casual all day dining with delicious buffets and show cooking stations. Our appetizing and scrumptious varieties of international cuisine will surprise and delight you with new and exciting dishes prepared every day. In a bright, spacious atmosphere, our friendly staff will provide you with great service and famous Mexican hospitality. Buffets offer a wide variety of choices suitable for the whole family. We are open to serve you for breakfast, lunch and dinner.

*MARIA'S - Located in one of the most pleasant and eclectic settings in this resort, you will enjoy a superb mixture of Mexican cuisine and Caribbean atmosphere. Relax at our full service bar and enjoy your favorite cocktail under this tropical, thatched roof restaurant before your dinner reservation. The combination of an excellent menu, unique ambiance and attentive, professional staff will ensure a memorable dining experience. Sandals and T-shirts are not allowed. Reservations are required.

*TRADEWINDS - The Trade Winds beach club & snack bar is located at the beach club. With attentive, friendly staff and a casual beachfront atmosphere and a full bar and light fare menu, the Trade Winds is bound to become your favorite spot to hang out with friends while you soak up the rays on Playa del Carmen’s best beach. The Trade Winds pool bar is another popular spot offering your favorite refreshments throughout the day.

*24 HOUR ALL-INCLUSIVE CLUB - For the night owls (and early risers too!) we provide the very popular All-Inclusive Club where you can enjoy self-serve snacks, an international open bar, table games, ping pong and pool all day and all night! This is a casual, comfortable air-conditioned spot to relax after enjoying Playa del Carmen’s party scene


  • Bike rental
  • Children's pool
    There is 1 children's pool on site.
  • Motorized Water Sports†
    Many optional activities are offered for an extra charge including wave runners, skyriders for two, jungle tours, sunset cocktail cruises and diving trips to Cozumel
  • Pool
    There is 1 pool on site.
  • Tennis court
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
  • Beach
  • Golf†
    Golf Course located within a Mile of Property.
  • Beach Club: 1 mile

† Fees may apply
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All Inclusive Amenities
Travel Dates:
Now - 12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Breakfast, lunch, and dinner buffet with a la carte options
  • Low calorie and vegetarian dishes
  • Domestic and select international drinks
  • 24 hour All-Inclusive Club with self service snacks, bar and games
  • Bicycle center
  • Daily social activities and aerobics program
  • Nightly entertainment
  • Waiter service around pool and Beach Club
  • All taxes and gratuities

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Calle 34  
Playa del Carmen  77710
MEXICO

Experiences

All Inclusive
3.5 of 5 stars

TripAdvisor Traveler Rating

Based on 933 reviews


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