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Ideal for fun-filled family getaways, relaxing spa retreats and luxury vacations, this inspired resort provides first class service and sensational amenities. Surrounded by splendid gardens, lush tropical palms and the bright blue waters of the Mexican Caribbean, guests are transported into a world of complete pampering with daily and nightly entertainment; kid-friendly amenities including a supervised activities club, playground and children’s pool; opulent massage and beauty treatments at the Renova Spa; a selection of buffet and a la carte restaurants serving everything from Japanese to Brazilian cuisine; premiere guestrooms complete with 24-hour room service, a regularly restocked mini-bar and liquor dispenser and a private balcony or terrace and all-inclusive exchange privileges at all the Riu hotels in Playacar. Convenient to the dining, shopping and entertainment of Playa del Carmen, this fantastic resort will leave guests refreshed and revived.
Location: Playa del Carmen - Beach
  • Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
  • Parties in rooms are not allowed. Spring-break groups or unruly behavior is not allowed all year round at any property.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2013 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(5/30/2013 - 12/23/2015)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(5/30/2013 - 12/23/2015)
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1999
  • Floors: 3
  • Accessible rooms: 4
  • Total rooms: 434

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Elevators
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Children welcome
  • Children's play area
  • Elevators
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Junior Suite


View- Garden view.

Bedding- 1 king or 2 double beds

Occupancy limits-  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Junior Suites have a split level living room area with sofa, ceiling fan, liquor dispenser (4 liquors), balcony or terrace

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Junior Suite Superior


View- Rooms offer a courtyard and fountain view.

Bedding -1 king or 2 double beds

Occupancy limits-  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Junior Suites have a split level living room area with sofa, ceiling fan, liquor dispenser (4 liquors), balcony or terrace

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Suite


View -Garden view or parking lot.

Bedding- 1 King bed with sofa bed.

Occupancy limits-  3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Suites have a larger living area with sofa, dressing area, ceiling fan, liquor dispenser (4 liquors), balcony or terrace.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Suite Jacuzzi


View- Garden view or parking lot.

Bedding- 2 double beds or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits-  3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities- Suites have a larger living area with sofa, dressing area with walk-in closet, ceiling fan, liquor dispenser (4 liquors), balcony or terrace with private Jacuzzi

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-"Bar Cubano" lobby bar
-"Los Mariachis" lounge bar with terrace
-"El Kiosko" pavilion bar
-"Las Conchas" swim up and poolside bar
-Beach bar


Various Restaurants

-"Don Julian" restaurant with terrace
-"La Bodega" restaurant
-"Krystal" Fusion Restaurant
-"Miyagi" Japanese restaurant
-"El Patio" beach restaurant/ Grill and steakhouse
-"La Traviata" beach restaurant

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Bike rental†
  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 2 pools on site. One outdoor pool with an artificial beach and a children's pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
  • Golf†
    Golf Course located within 5 Miles of Property.
  • On-site Entertainment
    Musical performances and Riu theme shows

† Fees may apply
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Funjet Promotions


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$35 Spa Credit
Travel Dates:
Now - 12/23/2014  
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$35 Spa Credit

The Spa credit is valid for:

Guests will receive a $35 USD Spa Credit at Renova Spa good towards massages of 80 minutes or longer.  Offer is valid per person, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Any unused portion will not be refunded. Gratuities, taxes and service charges not included.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


$35 Spa Credit
Travel Dates:
12/24/2014 - 12/23/2015  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 16.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


50% off on Golf Rates!
Travel Dates:
Now - 12/31/2014  
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50% off on Golf Rates!

The Golf Discount is valid for50% off golf rates at the El Manglar Golf Course.

Inclusions:

  • Round-trip transportation – minimum 2 people
  • Shared golf cart
  • 2 bottles of water
  • Fresh towels
  • Tees

Important information: To book appointments call (+52-984) 206-4043 or email golfrivieramaya@grupovidanta.com. Any unused portion will not be refunded. Guests are welcome to book with at least 24 hours in advance.

Valid Booking Dates: Now - 12/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Free Exchange Privileges
Travel Dates:
Now - 12/23/2014  
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Free Exchange Privileges

Daytime use of the following Riu properties: Riu Palace Riviera Maya, Riu Playacar, Riu Yucutan and Riu Tequila. Guests may use the facilities of these resorts, including the beach, pools and bars. Guests may also enjoy lunch. Restrictions apply and transportation is not included. Consult the hotel upon arrival for more information.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/23/2015  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive the following:

  • Surprise welcome gift in their room
  • King bed (subject to availability at time of departure)
  • Late check-out (subject to availability at time of departure)
  • Complimentary upgrade to next available room category (subject to availability and upon request)

To receive this offer, just enter Honeymoon in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Stay must be within 90 days of wedding. Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 3/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:
-All meals buffet style, including the option of dining a la carte.
-All drinks and snacks
-Non-motorized watersports
-Daytime activities for adults and children.
-Night time entertainment with a variety of shows and live music.
-As of Nov. 1, 2012 free WiFi in both the lobby and guestroom.
-Taxes and gratuities

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Av. Xaman-Ha, Manzana 3 No. 1 Condominios Playacar  
Playa Del Carmen  77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 3145 reviews


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What is a Promo Code?

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