Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior
comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and
superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace and all-inclusive exchange privileges at all the Riu hotels in Playacar. Where the fun does not have to end with the setting
sun, guests enjoy unforgettable vacation experiences during stays at this all-inclusive home away from home.
Location: Playa del Carmen-Beach
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Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 21
General Policies:
Transfer Policy:
A price may display when children stay free if your vacation includes transfers to your hotel.
Hotel Deposit Requirements:
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break and Student Group Policy:
At least one person of 21 years or over in every room during Mar & Apr. No student groups under 21 during Mar & Apr.
Room Taxes:
Included in vacation price
Service Charges:
Included in vacation price.
Minimum check-in age is 18 (Jan through Feb) (May through Dec)
Minimum check-in age is 21 (Mar through Apr)
Stay Requirements
- Minimum Number of Nights: 3
Maximum Number of Nights: 999
Applies: Sunday - Saturday(1/1/2012 - 12/23/2013)
Pet Policy
Cancellation Policies
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Cancelation Deadline: 3 Days prior to arrival
Late Cancelation Penalty: 1 Night
Applies: Sunday - Saturday(4/9/2013 - 12/23/2013)
Early Departure Policy
- Early Departure Penalty: 100% of remaining balance
Applies: Sunday - Saturday(4/9/2012 - 12/23/2013)
No Show Policy
- No Show Penalty: 100% of balance due
Applies: Sunday - Saturday(4/9/2012 - 12/23/2013)
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Cancun, Mexico (CUN): 60 miles
† Fees may apply
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24-hour front desk
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Accessible facilities
- Complies with Local/State/Federal laws for disabled
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Accessible rooms
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Babysitting, Offsite†
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Baggage hold
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Bell staff/porter
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Children welcome
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Children's play area
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Elevators
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Free parking
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Gift/News stand†
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Housekeeping - daily
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Internet services†
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Laundry/Valet service†
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Lounges/bars†
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Meal Plan Type: All Inclusive
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Non-smoking rooms available
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Pool
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Room service†
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Room service - limited hours†
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Safe deposit box
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Spa†
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Tennis court
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Tour/sightseeing desk
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Wakeup service
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Water sports
- Free wedding packages are available.
For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional
information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.
† Fees may apply
Various Lounges/Bars
-"La Habana" lobby bar
-"Lirico" lounge bar with terrace
-Sports bar
-"La Plaza" bar
-"Daiquiri" poolside bar with swim up bar
Various Restaurants
-"Don Manolo" restaurant with terrace
-"Botafogo" Brazilian restaurant
-"Krystal" Fusion Restaurant
-"Yashima" Japanese restaurant
-"Agave" Mexican restaurant
-"Chilis" poolside restaurant/grill and steakhouse
All restaurants are non-smoking.
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
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Children's pool
There is 1 children's pool on site.
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Direct access to a beach
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Fitness center on-site
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Hot tub
3 Outdoor Hot Tubs
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Motorized Water Sports†
Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
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Non-Motorized Water Sports†
Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
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Pool
There is 1 pool on site. Outdoor swimming pool with integrated Jacuzzi and area for children This Property has Swim up Bars.
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Sauna
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Spa†
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Tennis court
There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
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Golf†
Golf Course located within a Mile of Property.
† Fees may apply
AV Xaman-Ha Mza 9 Y 10 Lote 1 INT. FRACC. Fase II
Playa del Carmen, QR 77710
MEXICO
Experiences
Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding