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Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace and all-inclusive exchange privileges at all the Riu hotels in Playacar. Where the fun does not have to end with the setting sun, guests enjoy unforgettable vacation experiences during stays at this all-inclusive home away from home.
Location: Playa del Carmen - Beach
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2016 - 4/30/2017)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2015 - 12/23/2016)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2015 - 12/23/2016)
  • Cancun, Mexico (CUN): 34 miles
  • Year Built: 2006
  • Accessible rooms: 4
  • Floors: 3
  • Total rooms: 400

† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
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  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
more (+)
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Junior Suite


Bedding - 1 king or 2 double beds - based on availability, requests are not guaranteed.

Occupancy limits - 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Junior Suite Superior


View - Courtyard

Bedding - 1 king or 2 double beds - based on availability, requests are not guaranteed.

Occupancy limits - 3 adults, 2 children, 4 total combined. 

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser


  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Suite


Bedding - 1 king - based on availability, requests are not guaranteed.

Occupancy limits - 3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Suite Jacuzzi


Bedding - 1 King bed, spilt - level living room area with sofa

Occupancy limits - 3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-"La Habana" lobby bar
-"Lirico" lounge bar with terrace
-Sports bar
-"La Plaza" bar
-"Daiquiri" poolside bar with swim up bar


Various Restaurants

-"Don Manolo" restaurant with terrace
-"Botafogo" Brazilian restaurant
-"Krystal" Fusion Restaurant
-"Yashima" Japanese restaurant
-"Agave" Mexican restaurant
-"Chilis" poolside restaurant/grill and steakhouse

All restaurants are non-smoking.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    3 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports†
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There is 1 pool on site. Outdoor swimming pool.This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
  • Golf†
    Golf Course located within a Mile of Property.

† Fees may apply
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Funjet Promotions


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$35 Spa Credit
Travel Dates:
Now - 12/23/2016  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 18.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions!
Travel Dates:
Now - 12/23/2017  
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Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.             
• Small bottle of Tequila.
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request) 


To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 4/30/2017  
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Exchange Privileges

Daytime use of the following Riu properties: Riu Playacar, Riu Yucatan, Riu Tequila, and Riu Palace Mexico.  Guests may use facilities at these resorts, including the beach, pools, and bars.  Guests may also enjoy lunch at any of the properties.  Restrictions apply and transportation is not included.  Consult hotel upon arrival for more information.

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
5/1/2017 - 8/17/2017  
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Exchange Privileges

Daytime use of the following Riu properties: Riu Playacar, Riu Yucatan, Riu Tequila, and Riu Palace Mexico.  Guests may use facilities at these resorts, including the beach, pools, and bars.  Guests may also enjoy lunch at any of the properties.  Restrictions apply and transportation is not included.  Consult hotel upon arrival for more information.  
  
  
  
  
  


Valid Booking Dates: Now - 8/17/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
8/18/2017 - 12/23/2017  
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Exchange Privileges

Daytime use of the following Riu properties: Riu Playacar, Riu Yucatan, Riu Tequila, and Riu Palace Mexico.  Guests may use facilities at these resorts, including the beach, pools, and bars.  Guests may also enjoy lunch at any of the properties.  Restrictions apply and transportation is not included.  Consult hotel upon arrival for more information.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 4/30/2017  
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All Inclusive Amenities

* Breakfast and lunch served buffet style  
* Dinner served buffet style or A la carte (reservations required for A la carte)  
* Snacks 24 hours a day  
* Unlimited beverages including local and imported beverages, 24 hours a day  
* Regularly restocked minibar and liquor dispenser  
* Room service 24 hours a day  
* Sports and activities including: table tennis, volleyball, 1 introductory scuba diving lesson in pool, windsurfing, catamaran, kayaking, body boarding, snorkelling equipment, and gym.  
* Daytime entertainment program for children ages 4-7 and ages 8-12 at RiuLand (daily)  
* Daytime entertainment program for adults (daily)  
* Live music, shows or Riu evening program (daily)  
* Free entry to "La Pinata" discotheque and drinks (at Riu Tequila, open every night)  
* Taxes and tips


Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
5/1/2017 - 8/17/2017  
Close

All Inclusive Amenities

* Breakfast and lunch served buffet style  
* Dinner served buffet style or A la carte (reservations required for A la carte)  
* Snacks 24 hours a day  
* Unlimited beverages including local and imported beverages, 24 hours a day  
* Regularly restocked minibar and liquor dispenser  
* Room service 24 hours a day  
* Sports and activities including: table tennis, volleyball, 1 introductory scuba diving lesson in pool, windsurfing, catamaran, kayaking, body boarding, snorkelling equipment, and gym.  
* Daytime entertainment program for children ages 4-7 and ages 8-12 at RiuLand (daily)  
* Daytime entertainment program for adults (daily)  
* Live music, shows or Riu evening program (daily)  
* Free entry to "La Pinata" discotheque and drinks (at Riu Tequila, open every night)  
* Taxes and tips

Valid Booking Dates: Now - 8/17/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
8/18/2017 - 12/23/2017  
Close

All Inclusive Amenities

* Breakfast and lunch served buffet style  
* Dinner served buffet style or A la carte (reservations required for A la carte)  
* Snacks 24 hours a day  
* Unlimited beverages including local and imported beverages, 24 hours a day  
* Regularly restocked minibar and liquor dispenser  
* Room service 24 hours a day  
* Sports and activities including: table tennis, volleyball, 1 introductory scuba diving lesson in pool, windsurfing, catamaran, kayaking, body boarding, snorkelling equipment, and gym.  
* Daytime entertainment program for children ages 4-7 and ages 8-12 at Riu Land (daily)  
* Daytime entertainment program for adults (daily)  
* Live music, shows or Riu evening program (daily)  
* Free entry to "La Pinata" discotheque and drinks (at Riu Tequila, open every night)  
* Taxes and tips  

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

AV Xaman-Ha Mza 9 Y 10 Lote 1 INT. FRACC. Fase II  
Playa del Carmen, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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