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Ideal for couples and families alike, this sprawling, beachfront resort provides the perfect blend of natural beauty and upscale, modern conveniences. In perfect harmony with the ecology and environment of Mexico, guests of all ages are treated to dynamic amenities and services including an expansive swimming pool, a selection of unique specialty restaurants, dynamic bars, a nightclub and family-friendly amenities including live nightly shows for teens and a supervised kid’s activities club where your little ones can read, color and watch movies.
Location: Riviera Maya - Beach
  • Please note when booking a Family room, the minimum occupancy for this room category is 3 adults.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Please note when booking a Family room, the minimum occupancy for this room category is 3 adults.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2016)
No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2016)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 2000
  • Floors: 3
  • Accessible rooms: 6
  • Total rooms: 424

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Elevators
  • Internet services†
  • Lounges/bars
  • Restaurant
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Children welcome
  • Children's play area
  • Elevators
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  Please contact wedding coordinator for complete information, locations and to reserve a date.

  • Business Services†
  • Internet Access†

† Fees may apply

Standard


View -These rooms have a view of the pool or the garden.

Bedding- 1 king or 2 double beds- based on availability, requests are not guaranteed.

Room featuring a private balcony with garden or jungle view. A/C, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. Room service from 11am-11pm. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, and hair dryer. Bathroom in king rooms include a vanity sink and shower; double rooms include vanity sink and shower/tub combination.

Occupancy limits- 4 adults, 3 children, 4 total combined.

Effective: 11/28/14 - 7/31/15 & 12/24/15 - 7/31/16

Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult. Children 3 - 12 are surcharged.

Effective Dates: 8/1/15 - 12/23/15 & 8/1/16 - 12/23/16

Occupancy limits- 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Priority Location Standard


View:  Garden or jungle view

Bedding - 1 king or 2 double beds - based on availability, requests are not guaranteed. 

Room with a private balcony with garden or jungle view. A/C, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. Room service from 11am-11pm. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, and hair dryer. Bathroom in king rooms include a vanity sink and shower; double rooms include vanity sink and shower/tub combination. Total area is 431 sq. ft.

Occupancy limits- 4 adults, 3 children, 4 total combined.

Effective: 11/28/14 - 7/31/15 & 12/24/15 - 7/31/16

Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult. Children 3 - 12 are surcharged.

Effective Dates: 8/1/15 - 12/23/15 & 8/1/16 - 12/23/16

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Telephone
  • TV

Junior Suite


View- All rooms include large living room area and are either pool view or garden view.

Bedding:1 king or 2 double beds- based on availability, requests are not guaranteed.

Spacious suite with 2 double beds or 1 king bed and a private balcony with garden or jungle view. A/C, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. Room service from 11am-11pm. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, and hair dryer. Bathroom in king suites include a vanity sink and shower; double suites include vanity sink and shower/tub combination. Total area is 474 sq. ft.

Occupancy limits- 4 adults, 3 children, 4 total combined.

Effective: 11/28/14 - 7/31/15 & 12/24/15 - 7/31/16

Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult. Children 3 - 12 are surcharged.

Effective Dates: 8/1/15 - 12/23/15 & 8/1/16 - 12/23/16

Occupancy limits- 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Superior Junior Suite


View- All rooms include large living room area and are either pool view or garden view.

Bedding:1 king or 2 double beds- based on availability, requests are not guaranteed.

Occupancy limits- 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4 - 12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Ocean View Junior Suite


View:  Ocean

Bedding: 1 king or 2 double beds- based on availability, requests are not guaranteed.

Spacious suite with a private balcony with ocean view. A/C, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. Room service from 11am-11pm. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, and hair dryer. Bathroom in king suites include a vanity sink and shower; double suites include vanity sink and shower/tub combination. Total area is 474 sq. ft.

Occupancy limits- 4 adults, 3 children, 4 total combined.

Effective: 11/28/14 - 7/31/15 & 12/24/15 - 7/31/16

Occupancy limits- 4 adults, 2 children, 4 total combined.

Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult. Children 3 - 12 are surcharged.

Effective Dates: 8/1/15 - 12/23/15 & 8/1/16 - 12/23/16

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar
  • Safe

Ocean View Superior Junior Suite


View:  partial ocean view

Bedding: 1 king or 2 double beds- based on availability, requests are not guaranteed.

Spacious, ground floor suite with a private terrace with partial ocean view and direct beach access. A/C, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. Room service from 11am-11pm. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, and hair dryer. Bathroom in king suites include a vanity sink and shower; double suites include vanity sink and shower/tub combination. Total area is 474 sq. ft.

Occupancy limits- 4 adults, 3 children, 4 total combined.

Effective:
11/28/14 - 7/31/15 & 12/24/15 - 7/31/16

Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult. Children 3 - 12 are surcharged.

Effective Dates: 8/1/15 - 12/23/15 & 8/1/16 - 12/23/16

Occupancy limits- 4 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone

Standard Family Room


Room with 1 king bed and a guaranteed connecting room with double beds; each includes a private balcony with garden or jungle view and a standard bathroom.  A/C, ceiling fan, minibar stocked daily with beer, soft drinks and bottled water. Room service from 11am-11pm. Flat-screen TV, digital safe, coffee, coffee maker, iron and ironing board, and hair dryer. Bathroom in king rooms include a vanity sink and shower; double rooms include vanity sink and shower/tub combination. Total area is 862 sq. ft.

Occupancy limits- 6 adults, 3 children, 6 total combined.

Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult. Children 3 - 12 are surcharged.

Note: must have minimum of 3 adults in this category, if 2 adults and 1 child they will be charged as 3 adults.

  • Air conditioning
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Safe
  • Telephone


† Fees may apply
Various Lounges/Bars

Take advantage of the IBEROSTAR Paraíso Beach Hotel's generous drink and cocktail menu found throughout its many bars including: Grill de Playa Snack Bar, El Puente Ice Cream Shop, El Puerto Snacks and El Faro Bar.


Various Restaurants

The IBEROSTAR Paraíso Beach Hotel's intriguing dining options are comprised of numerous bars plus two buffet restaurants with nightly themed dinners and seven à la carte restaurants serving global specialties from Asia, Italy, the Mediterranean, Brazil, and many other places. Delicious local and international dishes as well as an enormous variety of desserts, appetizers, and cocktails will delight even the most selective palates.

La Dorada Mediterranean Restaurant
'La Dorada' offers a Mediterranean dinner with seafood specialties. Here guests will discover the best in international cuisine, from mouthwatering entrees, refreshing starter salads, and delicious desserts.

La Hacienda Mexican Restaurant
This delicious à la carte restaurant serves Mexican specialties.

Don Alfredo Italian Restaurant
This delicious à la carte restaurant serves Italian specialties.

Other Themed Restaurants
The IBEROSTAR Paraíso Beach Hotel features à la carte dinners in Don Alfredo Italian Restaurant, La Hacienda Mexican Restaurant, El Puerto Steakhouse, La Dorada Mediterranean Restaurant, Hashiru Japanese Restaurant, and El Colonial Gourmet Restaurant.

Reservations and Dress Code required, please contact guest services upon arrival for complete details.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite†
    Guaranteed supervised fun and games for kids at Kids Club for children aged between 4 and 12. The perfect place to keep kids and teenagers amused during your holiday. They'll have fun drawing, reading, playing, watching films and making friends with other children from all over the world.
  • Direct access to a beach
  • Fitness center on-site
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, football, gymnastics and table tennis.
  • Hot tub
    3 Outdoor Hot Tubs
  • Motorized Water Sports†
    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
  • Non-Motorized Water Sports
    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.
  • Pool
    There are 3 pools on site.
  • Spa†
    A Relaxing Treat for Mind and Body
    IBEROSTAR Paraíso Beach Hotel guests can indulge at the luxurious Spa Sensations, a nearly 32,300 sq. ft. spa with hydrotherapy facilities including Finnish sauna, Turkish baths, steam room, saltwater pool, jacuzzis, Roman baths, and various types of showers. Spa Sensations is truly an irresistible delight for both mind and body.
  • Tennis court†
    There are 2 lit tennis courts onsite.
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Kids Free!
Travel Dates:
11/29/2015 - 12/23/2015  
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Kids Free!

2 kids ages 3-12 stay free with two adults. Third child pays child rate.

Valid Booking Dates: Now - 8/15/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


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Kids Free!

2 kids ages 3-12 stay free with two adults. Third child pays child rate.

Valid Booking Dates: Now - 8/15/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


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Kids Free!

2 kids ages 3-12 stay free with two adults. Third child pays child rate.

Valid Booking Dates: Now - 11/20/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Free!
Travel Dates:
11/29/2016 - 12/23/2016  
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Kids Free!

2 kids ages 3-12 stay free with two adults. Third child pays child rate.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive one bottle of champagne, a fruit basket, and an Iberostar gift. 

To receive this offer, just enter HONEYMOON in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

•International buffet restaurant with Show Cooking, Mexican, Mediterranean, Japanese, Tropical, Steak House, Brazilian and Gourmet a la carte dining.
•Beach restaurant and grill for lunch and snacks
•Unlimited imported and domestic drinks
•Swim-up bar
•Entertainment
•Room Service 11:00 am – 11:00 pm
•Daily activities, aerobics, dance lessons, water polo, beach volleyball, basketball
•Taxes and gratuities

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Chetumal - Puerto Juarez, km.309  
Playa Paraiso, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 3950 reviews
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