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Surrounded by the tropical gardens, fragrant flowers and shady palm trees within the Playacar Resort complex, this animated resort is ideal for families and active travelers on a budget. Just a short drive from the shops and restaurants of 5th Avenue, this enjoyable resort offers the perfect blend of sun and fun with sparkling swimming pools, a kid’s activities club and playground, a spa and fitness center, 24-hour all inclusive snacks and beverages, a selection of restaurants and bars, a disco, water sports and traditional guestrooms complete with a private balcony, minibar and liquor dispenser. As an added bonus, guests also enjoy access to all facilities, activities and entertainment at the nearby Riu Yucatan and Riu Playacar. Create memories to last a lifetime during each and every visit to this enjoyable Mexican retreat.
Location: Playa del Carmen - Off Beach
  • Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
  • Parties in rooms are not allowed. Spring-break groups or unruly behavior is not allowed all year round at any property.
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.


Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

one person of 18 years or over in every room.  No student groups under 21 all year long


Minimum check in age is 18 (Jan. - Feb.) (May - Dec.)

Minimum check in age is 21 (Mar. - Apr.)


***Important Information For Our Guests***

Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2014 - 4/30/2015)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(7/14/2012 - 12/23/2014)
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(7/14/2012 - 12/23/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
  • Cancun, Mexico (CUN): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 1998
  • Last Renovation: 2008
  • Floors: 2
  • Accessible rooms: 4
  • Total rooms: 664

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Junior Suite


Bedding - 2 double beds.

Occupancy limits - Maximum 4 adults, 2 children, 4 total

Family Policy - Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.


Additional Amenities- Ceiling fan
Liquor dispenser (4 liquors)
Living room area

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • TV

Standard


Bedding - 2 double beds.

Occupancy limits - Maximum 3 adults, 2 children, 4 total


Family Policy - Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.


Additional Amenities - Ceiling fan
Liquor dispenser (4 liquors)

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Hairdryer
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-"La Lupita" swim-up bar
-"Maguey" lounge bar with terrace
-Sports bar
-"El Kiosko" pavilion bar


Various Restaurants

-"Jalisco" restaurant with terrace
-"Bamboo" Asian restaurant
-"La Lupita" poolside restaurant
-"Beach Club" snack bar/restaurant (located on the beach)

For additional lunch and snacks, a free choice from a selection of restaurants at the Riu Tequila, Riu Playacar and Riu Yucatan hotels.

Long pants are required for dinner.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Bike rental†
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 2 pools on site. Outdoor swimming pools This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 tennis courts onsite. There are 0 lit tennis courts onsite.
    • Available equipment
  • Beach
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Musical performances and Riu theme shows

† Fees may apply
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Funjet Promotions


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$35 Spa Credit
Travel Dates:
Now - 12/23/2014  
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$35 Spa Credit

The Spa credit is valid for:

Guests will receive a $35 USD Spa Credit at Renova Spa good towards massages of 80 minutes or longer.  Offer is valid per person, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Any unused portion will not be refunded. Gratuities, taxes and service charges not included.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


$35 Spa Credit
Travel Dates:
12/24/2014 - 12/23/2015  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 16.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


50% off of Golf Rates!
Travel Dates:
Now - 12/31/2014  
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50% off of Golf Rates!

The Golf Discount is valid for50% off golf rates at the El Manglar Golf Course.

Inclusions:

  • Round-trip transportation – minimum 2 people
  • Shared golf cart
  • 2 bottles of water
  • Fresh towels
  • Tees

Important information: To book appointments call (+52-984) 206-4043 or email golfrivieramaya@grupovidanta.com. Any unused portion will not be refunded. Guests are welcome to book with at least 24 hours in advance.

Valid Booking Dates: Now - 12/31/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Free Exchange Privileges
Travel Dates:
Now - 12/23/2015  
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Free Exchange Privileges

Guests staying at Riu Tequila enjoy free access to Daytime use of the following Riu properties:

•Riu Yucatan
•Riu Playacar
•Except for the Hacienda Restaurant for dinner.

Guests may use the facilities of this resort, including the beach, pools and bars. Guests may also enjoy lunch.

Transportation is not included. 

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Surprise Gift!
Travel Dates:
Now - 12/23/2015  
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Honeymoon Surprise Gift!

Guests celebrating their honeymoon with us will receive a surprise gift in their room upon arrival.

To receive this offer, just enter Honeymoon in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Stay must be within 90 days of wedding.
Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/31/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

•All meals and snacks including the option of a la carte dining.
•All drinks.
•Mini-bar
•Non-motorized watersports - windsurfing, sailing, snorkeling
•One scuba dive introductory lesson
•Reciprocal privileges at the Riu Yucatan
•Fitness Center
•Beach Volleyball
•Shuttle to Beach Club
•Daily activities program at the pool and in the hotel
•Nightly entertainment at the Bar Salon with a variety of shows and live music.
•Tennis
•WiFi in the lobby for 90 consecutive minutes per day. In room WiFi available at an additional cost.
•All taxes and gratuities

Valid Booking Dates: Now - 12/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Av. Xaman-Ha, Manzana 3 No.1 Condominios Playacar  
Playa Del Carmen  77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Dining, Diving, Family, Golf, Nightlife, Romance, Shopping, Snorkeling, Spa
4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 4733 reviews


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