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Overlooking one of Cozumel’s famous barrier reefs and the Puerta Maya Pier, where impressive cruise ships arrive and depart the island, this superior resort offers beautiful surroundings, gracious accommodations and a dynamic location just two miles from the restaurants, shops and entertainment of San Miguel. Across the street from a quiet, white-sand beach, the resort appeals to families and active travelers with its selection of restaurants and bars, an exciting kid’s activities program, a fitness room, non-motorized water sports and a refreshing pool and kid’s pool with waterslides.

***Important Information for Our Guests***
This is truly a beachfront property; however, to get to the beach, guests must walk through the hotel-owned walkway under the road.
Location: Beach
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Stay Requirements
  • Minimum night stay restrictions may apply.


    Applies: Sunday - Saturday(4/16/2013 - 12/31/2050)
Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:  1 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/18/2014 - 12/24/2014)

  • Cancellation Deadline:  14 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 3/29/2015)

  • Cancellation Deadline:  7 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(3/30/2015 - 4/12/2015)

  • Cancellation Deadline:  1 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(4/13/2015 - 7/9/2015)

  • Cancellation Deadline:  3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(7/10/2015 - 8/9/2015)

  • Cancellation Deadline:  1 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(8/10/2015 - 12/23/2015)

No Show Policy
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/18/2014 - 12/24/2014)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 4/12/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(4/13/2015 - 7/9/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(7/10/2015 - 8/9/2015)
  • No Show Penalty: 1 Night
    Applies: Sunday - Saturday(8/10/2015 - 12/23/2015)
  • Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM): 15 miles
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 1978
  • Last Renovation: 2006
  • Floors: 10
  • Accessible rooms: 2
  • Total rooms: 348

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Elevators
  • Free parking
  • Internet services†
  • Lounges/bars†
  • Safe deposit box†
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Elevators
  • Free parking
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Ad-Hoc decoration, cocktail or banquet services on the hotel premises. Guest Rooms special rates and amenities.
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe


Bedding: 2 Double Beds

Occupancy limits: 4 adults, 3 children, 4 total 


Maximum of 3 children through the age of 6 stay free in existing beds with at least 1 adult. Children 7-12 are surcharged.

Additional Amenities: In room safe is subject to a $2.00 US daily

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Hairdryer
  • Safe
  • Shower only
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

*Bikini Snack Bar

*Blue Marlin Snack Bar by the beach

*Cruiseship Bar

*Chac Mool Lobby Bar

*Sports Bar

*Theater Bar (open only during the show)


Various Restaurants

La Veranda Restaurant - Overlooking the main swimming pool. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.

El Mexicano Restaurant - Mexican cuisine with an à la carte menu. Serves dinner. Reservations required & Dress code.

El Italiano Restaurant - Italian cuisine with an à la carte menu. Serves dinner. Reservations required & Dress code.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club offers a children Pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
  • Direct access to a beach
  • Fitness center on-site†
  • Motorized Water Sports†
    Deep Sea Fishing, Glass Bottom Boats, Wave Runners, Open Waters scuba diving.
  • Pool
    There are 3 pools on site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
    The hotel features also two jacuzzies facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Golf†
    Golf Course located within 5 Miles of Property.
    • Shuttle Available
  • On-site Entertainment
    Different nightly shows will be performed at the state-of-the-art open-air theatre.
  • Chankanaab Water and Ecoarchaeological Park: 5 miles
  • Museo de la Isla de Cozumel and San Miguel Downtow: 1 mile
  • San Gervasio Mayan Ruins: 15 miles
  • Punta Sur Ecological Reserved: 15 miles
  • Other Local Attractions
    Downtown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.

† Fees may apply
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Kids Stay Free!
Travel Dates:
Now - 12/23/2015  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 6 and younger stay free of charge when sharing a guestroom with 2 adults.

Important Information: Surcharges will apply to kids 7-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/24/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:
-Meals
-Snacks
-Unlimited alcoholic and non-alcoholic domestic drinks
-Evening entertainment
-Daily activities program
-Non-motorized water sports
-Taxes and gratuities

Valid Booking Dates: Now - 12/24/2015

Applicable promotions will display with your room selection. Some restrictions may apply.

Playa Paraiso KM 3.5 Carretera a Chankanaab Zona Hotelera Sur  
Cozumel, QR 77600
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
4 of 5 stars

TripAdvisor Traveler Rating

Based on 1907 reviews


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