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Fronting San Francisco Beach, and five minutes from the Palancar Reef, this upscale hideaway is ideal for couples, honeymooners, dive-enthusiasts and families. Romantic wedding and honeymoon packages ensure complete romance throughout your stay, while an expansive pier, impressive restaurants and bars, daily activities programs, water sports, swimming pools and a kid’s club ensure there is something for everyone at this splendid resort.
Location: Beach
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • Please be advised Occidental Grand Cozumel will be conducting a renovation project. This project will include the improvement of the following: All guest rooms, a new theater, beach club and pools, bathrooms, spa and gym equipment, walking paths throughout the resorts and new kitchen equipment in all restaurants. The hotel anticipates minimal guest disruption during the project. Dates and times are subject to change without prior notice.
  • Please be advised Occidental Grand Cozumel is conducting a renovation project of swimming pools as well as the Beach Restaurant. During the Project 2 of the 3 onsite pools will be offered to guests, one located in the Royal Club area. Pools will be renovated one pool at a time. While the Beach restaurant is closed, all food and beverages will be temporarily relocated to a tented area on the beach. Dates and times of the project are subject to change without prior notice.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies

  • Cancellation Deadline: Immediate Cancel currently applies under penalty
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2016 - 1/1/2017)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(1/3/2015 - 1/1/2017)
No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(3/29/2016 - 12/22/2016)
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2016 - 1/1/2017)
  • Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM): 15 miles
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 2002
  • Last Renovation: 2016
  • Accessible rooms: 3
  • Floors: 3
  • Total rooms: 243

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.

† Fees may apply

Deluxe


View: Garden View

Bedding: 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone

Super Saver


Bedding - 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone
  • TV

Grand Concierge Deluxe


View: Garden

Bedding: 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

 


  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone

Royal Club Luxury


View: Garden

Bedding: 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.


  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone
  • Turn down service

Grand Romance Deluxe


View: Garden

Bedding: 1 king bed or 2 double beds

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.


 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone


† Fees may apply
Various Lounges/Bars

Lobby Bar: serving cocktails and drinks afternoons and evenings.

Relax and Pool Bar: serving cocktails and drinks late mornings and afternoons.

Beach Club Bar: serving cocktails and drinks late mornings and afternoons.

La Mision Bar and Disco: serving cocktails and drinks evenings. Disco
open late evening until early morning (adults only)


Various Restaurants

Los Olivos: offering Mediterranean cuisine for a fine a la carte dinner. Reservations required. Dress code: long pants for gentlemen.

Sonora: Mexican specialty serving a la carte dinner.
Reservations required. Men should wear long pants and closed toe shoes.

La Piazza: pizzeria serving late night snacks,

La Posada: Buffet, serving breakfast and dinner.

Beach Club - Snack bar serving late morning snacks and lunch.

La Carreta: Gourmet Restaurant serving a la carte breakfast, lunch & Dinner. (Restaurant exclusive for Royal Club Guests. Men should wear long pants and closed shoes for dinner.)


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids club - Activity programs for children ages 4- 12 and a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub
  • Motorized Water Sports†
    Jet Ski, Parasailing
  • Non-Motorized Water Sports
    Snorkeling, sailing, kayaking, windsurfing, water polo.
  • Pool
    There are 4 pools on site. 1 pool for relaxation, 1 for Activities, 1 exclusive for Royal Club guests and 1 for children located at the Kids Club.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 15 Miles of Property.
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
  • Chankanaab Park: 5 miles
  • San Gervasio Archeological Zone: 15 miles
  • Punta Sur Park: 15 miles
  • El Cedral Arqueological Zone: 5 miles
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.

† Fees may apply

Funjet Promotions


Select a promotion to view details

Up to $500 Resort Credit!
Travel Dates:
Now - 12/31/2017  
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Up to $500 Resort Credit!

Guests will receive up to $500 per room/per stay in Resort Credit discounts on products and services.

Important information:  Guests will be given a special wristband at check-in to identify their eligibility for the Resort Credit discounts.  The Resort Credit amount of $500.00 represents the maximum in discounts that is available to the Guest. Credits can only be applied on the purchase services and products within the resort with the maximum already stated. A description of the products and services available can be obtained by contacting the hotel prior to your visit, and further information will be provided at check-in. The products and services listed are not part of the All-Inclusive and the guest will be able to deduct the percentage indicated above on the total amount of the product or service acquired. At the moment of purchase, client will be required to provide the wristband folio number, room number as well to sign a discount voucher. No extra deductions will be made from the guest's bill at time of check-out. Resort Credit discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. The resort credit discount cannot be combined with any other discounts, offers or promotions that are offered on these products and services. Additional restrictions may apply. Promotion may change without prior notice.

Valid Booking Dates: Now - 12/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Grand Concierge Inclusions
Travel Dates:
Now - 4/30/2017  
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Grand Concierge Inclusions

Guests booking the Grand Concierge Deluxe category will receive the following inclusions: 

  • Concierge service
  • Fruit basket
  • Bottle of Wine
  • 10% Discount on Spa Treatments
  • Deluxe Room amenities including bath robes

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Grand Romance Inclusions
Travel Dates:
Now - 4/30/2017  
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Grand Romance Inclusions

Guests booking the Grand Romance Deluxe category will receive the following inclusions:

  • Bottle of sparkling wine
  • Chocolate covered strawberries
  • One Hour Massage in Room per couple (30 minutes per person)
  • Breakfast in bed on first morning of stay
  • Romantic Dinner
  • Turn Down Service
  • 10% Discount on Spa Treatments
  • Surprise gift
  • Special amenities for romantic occasion

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Royal Club Inclusions
Travel Dates:
Now - 4/30/2017  
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Royal Club Inclusions

Guests booking the Royal Club categories will receive the following special inclusions:

  • VIP check-in and check-out
  • Private Lounge with complimentary internet access
  • Concierge service
  • Welcome Fruit Basket
  • Exclusive Royal Club guest only pool
  • Exclusive Royal Club guest only a la carte restaurant
  • Free internet service
  • Premium bath amenities
  • Pillow menu
  • Nightly turndown service

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


1 child Stay Free!
Travel Dates:
5/1/2017 - 12/22/2017  
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1 child Stay Free!

Guests are allowed to have up to 1 child age 12 and younger stay free of charge when sharing a guestroom with at least 2 adults!

Important Information: At least 2 adults must accompany the child. Surcharges will apply to additional kids 2-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


1 Child Stays Free!
Travel Dates:
4/16/2017 - 5/31/2017  
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1 Child Stays Free!

Guests are allowed to have up to 1 child age 12 and younger stay free of charge when sharing a guestroom with at least 2 adults!

Important Information: At least 2 adults must accompany the child. Surcharges will apply to additional kids 2-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 10/6/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


1 child Stays Free!
Travel Dates:
4/16/2017 - 4/30/2017  
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1 child Stays Free!

Guests are allowed to have up to 1 child age 12 and younger stay free of charge when sharing a guestroom with at least 2 adults!

Important Information: At least 2 adults must accompany the child. Surcharges will apply to additional kids 2-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 10/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
Now - 12/22/2016  
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Kids Stay Free!

Guests are allowed to have up to 2 kids age 12 and younger stay free of charge!  

Important Information: One free child per paying adult. Group restrictions may apply.

Valid Booking Dates: Now - 12/22/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
Now - 12/22/2016  
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Kids Stay Free!

Guests are allowed to have up to 1 kid age 12 and younger stay free of charge when sharing a guestroom with at least 1 adult!

Important Information: At least 1 adult must accompany the child. Surcharges will apply to additional kids 2-12 years old. Group restrictions may apply.


Valid Booking Dates: Now - 12/22/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon/Anniversary "Devotion Package"!
Travel Dates:
Now - 1/1/2017  
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Honeymoon/Anniversary "Devotion Package"!

Guests celebrating their honeymoon or anniversary with us will receive the "Devotion" package . Package Includes:

• Special Welcome Letter
• Fresh fruit platter and bottle of sparkling wine upon arrival
• Special turn-down service, one (1) night during your stay
• Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge)
• 10% discount** on all spa treatments (products not included)

To receive this offer, just enter "DEVOTION" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Failure to enter “DEVOTION” in the special service request section will result in not receiving this value add.

Important Information:  Proof of marriage must be provided at check-in. Spa discount cannot be applied to spa packages or combined with other spa offers. Offer subject to availability. Certain restrictions may apply.

Valid Booking Dates: Now - 1/1/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon/Anniversary "Sweet Love" Package!
Travel Dates:
Now - 1/1/2017  
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Honeymoon/Anniversary "Sweet Love" Package!

Guests celebrating their honeymoon and anniversary with us will receive the "Sweet Love package". Package Includes:

• Special Welcome Letter
• Fresh fruit platter and bottle of sparkling wine upon arrival
• Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
• Nightly turn-down service
• Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
• 30-minute Romantic Couples Massage
• 10% discount** on all spa treatments (products not included)
• Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
• Surprise gift

To receive this offer, just enter "SWEET LOVE" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Failure to enter “SWEET LOVE” in the special service request section will result in not receiving this value add.

Important Information:  Proof of marriage must be provided at check-in. Spa discount cannot be applied to spa packages or combined with any other spa offers. Offer subject to availability. Certain restrictions may apply.

Valid Booking Dates: Now - 1/1/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 1/1/2017  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • Unlimited meals, beverages and snacks
  • 6 restaurants
  • 4 bars
  • Disco Bar
  • 3 swimming pools
  • Fitness Center and Whirlpool
  • Land and Water Sports such as scuba clinics at pool, 2 lit tennis courts, beach volleyball, kayaking, snorkling, water polo, sailing and windsurfing
  • Kids Club
  • Day and Night time entertainment

Valid Booking Dates: Now - 1/1/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
1/2/2017 - 12/22/2017  
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All Inclusive Amenities

he All-inclusive program includes the following amenities:

Unlimited meals, snacks and beverages
• Six restaurants including 2 à la Carte Restaurants (restrictions may apply)
• Five bars
• Three swimming pools
• A wide selection of non-motorized land and water sports activities
• Day and Night Entertainment
• Fitness center
• Kids Club (ages 4 – 12)

Important information: Reservations may be required at the à la carte restaurants. All reservations are subject to availability. Inclusions are subject to change without prior notice. See hotel for additional information.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Royal Club Inclusions
Travel Dates:
1/2/2017 - 12/22/2017  
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Royal Club Inclusions

Guests booking the Royal Club categories will receive the following special inclusions:

Private Lounge for check-in and check-out
Preferred reservations at all a la carte restaurants
Complimentary internet access
Room service
Concierge Service
Exclusive Royal Club guest only pool with bar service
Exclusive Royal Club guest only a la carte restaurant
Premium bath amenities
Nightly turndown service

Important Information: Inclusions are subject to change without prior notice. See hotel for additional information.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 16.6 Carretera Sur, El Cedral, San Francisco, Palancar  
Cozumel, QR 77600
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding
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