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Makana is the Hawaiian word for gift. At the renewed Sheraton Kona, it is through makana that guests are connecting with all there is to experience in a vacation on Hawaii, the Big Island. Whether island adventurer or romantic, travelers find themselves in the perfect location at this 22-acre oceanfront resort adjacent to the natural aquatic playground of Keauhou Bay. To the splendor of the island, Sheraton Kona adds complimentary cultural activities, island-inspired dining, a multi-level pool and slide, a healing spa, romantic bayside wedding gardens and chapel, shopping and the largest array of meeting space on the Kona coast.

Location: Keahou
  • A mandatory hotel-imposed charge of $31.25 (inclusive of tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This charge is not included in your package price and is subject to change. Mandatory Resort charges apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory charge please see hotel policies. Resort fee $ 31.25 per room per day.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

The following mandatory hotel-imposed charges are charged and collected by the hotel either at check-in or check-out.

Resort charge:$31.25 US (plus tax) per room, per night.  

Hotel Mandatory hotel imposed resort fee inclusions:
• High speed internet access in the guest room and the ocean view deck (lobby level)
• Self parking for one vehicle (valet parking $7.00 per night)
• Unlimited local and 1-800 calls
• 30 minutes of domestic and international telephone calls per day
• Use of the Keauhou to Kailua-Kona trolley
• Two bottles of water daily
• Yoga Classes Monday thru Saturday mornings
• Hawaii Island & Welcome Orientation – Daily in the Lobby
• Hula lessons
• Lei making
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current charge and inclusions when you check-in.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2014 - 12/24/2014)

  • Cancellation Deadline: Cancel Before 12/1/2014 to avoid penalties.
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/25/2014 - 1/3/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2015 - 1/7/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/8/2015 - 12/24/2015)

  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(1/4/2016 - 1/7/2016)

  • Cancellation Deadline: Cancel Before 12/1/2015 to avoid penalties.
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/25/2015 - 1/3/2016)

Early Departure Policy
  • Early Departure Penalty: 1 Night
    Applies: Sunday - Saturday(3/10/2014 - 1/7/2016)
No Show Policy
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(11/13/2013 - 1/7/2015)
  • No Show Penalty: 2 Nights
    Applies: Sunday - Saturday(1/8/2015 - 1/7/2016)
  • Kona, HI, USA - Keahole (KOA): 15 miles
  • Year Built: 1971
  • Last Renovation: 2011
  • Floors: 7
  • Accessible rooms: 16
  • Nonsmoking rooms: 509
  • Total rooms: 509

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold†
  • Concierge desk
  • Elevators
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Game room
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Room service - limited hours†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports
  • Please contact the hotel for additional information.
  • Business Services†

† Fees may apply

Mountainview


Bedding - One king or two double beds

**no rollaways allowed in room with 2 double beds

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum 3 children through age 17 allowed in existing beds free with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • TV
  • Video on demand

Partial Oceanview


Bedding - One king or two double beds

**no rollaways allowed in room with 2 double beds

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum 3 children through age 17 allowed in existing beds free with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • TV
  • Video on demand

Oceanview


Bedding - One king or two double beds

**no rollaways allowed in room with 2 double beds

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum 3 children through age 17 allowed in existing beds free with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • TV
  • Video on demand

Oceanfront


Bedding - One king or two double

**no rollaways allowed in room with 2 double beds

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum 3 children through age 17 allowed in existing beds free with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • TV
  • Video on demand

Executive Suite


Bedding - One king bed and 1 queen sofa bed

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 2 adults, 1 child, 3 total.

Maximum 1 child through age 17 allowed in existing beds free with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • Video on demand

Deluxe Executive Suite


Bedding - One king bed

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum 3 children through age 17 allowed in existing beds free with at least 1 adult.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • Video on demand

Presidental Suite


Bedding - One king bed

(bedding requests are highly encouraged however cannot be guaranteed)

Occupancy limits - 4 adults, 3 children, 4 total.

Maximum 3 children through age 17 allowed in existing beds free with

  • Air conditioning
  • All news channel
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • Video on demand


† Fees may apply
Ainakai

Ainakai offers a lavish breakfast buffet and omelet bar of morning favoriets punctuated by fresh tropical fruits and juices.

  • Meals: Breakfast

Holua Bar

Holua Bar is dedicated to providing a fast and refreshing recharge for all pool-side activities. It's the perfect place for refreshing tropical cocktails, crisp salads and delicious wraps and sandwiches. Or, enjoy unusual island-style pupus (hors d’oeuvres) and a full lineup of Kona Brewing Company's local micro-brewed beers.

  • Meals: Lunch

Keauhou Bay Coffee Company

Serving gourmet Kona coffee along with pastries and Hawaiian shave ice, Keauhou Coffee Company is the perfect place to enjoy a nutritious start to your Hawaii Island exploration.  You can also enjoy quick and satisfying options for a light lunch.

  • Type: Coffee bar
  • Meals: Breakfast, Lunch

Rays on the Bay

Rays on the Bay is a new signature restaurant, Rum bar and lounge that has rapidly become the destination of choice for adults and the family. The freshest local seafood, farm-to-table cuisine, handmade artisan pizzas, nightly live music by island musicians, endless ocean views, romantic sunsets and the coldest beer on the island make Rays on the Bay the most popular casual ocean-side restaurant and bar in the Kona area.

  • Meals: Dinner

Silversword Lobby Bar

Silversword lobby bar is a natural gathering spot as guests come and go from the newly designed lobby and arrival area. The bar hosts daily Sheraton Social Hour offering premium wine tastings and gorgeous views of Keauhou Bay and the Kona coastline.

  • Type: Bar/lounge

  • Children's program, onsite†
  • Fitness center on-site
    Oceanfront fitness center is now Sheraton Fitness programmed by CORE Performance with all new equipment, including treadmills, elliptical trainers and stationary bicycles by Life Fitness. Other options include a full range of free weights and a series of weight machines as well as yoga, aqua yoga, and Zumba classes.
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports†
  • Non-Motorized Water Sports†
  • Pool
    There are 2 pools on site. Containing more than 360,000 gallons of water and with a combined surface area of 14,100 square feet, the upper, lower and children's pools mean guests of any age can find their special place to relax, nap, splash, squeal and enjoy the warm tropical sun and balmy breezes of Hawaii.

    The multi-level pool system begins outside the perimeter of the resort, nestled among black lava rock and lush landscaping. It then meanders in to the center, open-air interior atrium. The calming sound of waterfalls and glistening water can be seen and heard from many of the resort's walkways, restaurants, lounges and guestroom entryways. The interior atrium pool area is dotted with towering coconut trees and filled with tropical landscaping.

    A river system connects the upper and lower pools, leads to a waterfall and transitions a 200-foot-long lava tube waterslide. With an elevation change of 24 feet from starting deck to the water and a figure-eight pattern leading to the pool, the thrilling waterslide is the center of pool fun and activity. A 900-square-foot sandy-bottomed children's pool includes a large sandy beach area for play, sunning and lounging. This Property has Swim up Bars.
  • Spa†
  • Steam bath†
  • Tennis court†
    There are 2 tennis courts onsite. There are 0 lit tennis courts onsite.
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Sheraton Keauhou Bay Resort & Spa is home to Haleo luau and dinner show held each Monday evening on the Hawaii Lawn, presented by Island Breeze Productions. Sample local foods along with contemporary favorites then sit back, relax, and enjoy an entertaining, show with dramatic song, dance and chants that share the history of Keauhou.

† Fees may apply
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Travel Dates:
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Sunsational Savings! Daily Breakfast for 2 and Every 4th Night Free!

Selection of a 'Sunsational Savings' promotional room provides guests with every 4th night free and a Complimentary Buffet Breakfast for up to 2 guests Per Room Daily!

Important Information: Redemption information will be provided at check-in. Single occupancy receives one (1) breakfast.

Valid Booking Dates: Now - 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.


Sunsational Savings! Daily Breakfast for 2 and Every 4th Night Free!
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Sunsational Savings! Daily Breakfast for 2 and Every 4th Night Free!

Selection of a 'Sunsational Savings' promotional room provides guests with every 4th night free and a Complimentary Buffet Breakfast for up to 2 guests Per Room Daily!

Important Information: Redemption information will be provided at check-in. Single occupancy receives one (1) breakfast.

Valid Booking Dates: Now - 1/7/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Daily Buffet Breakfast for Two and More!
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Daily Buffet Breakfast for Two and More!

Guests who book Suite Life in Paradise promotion will receive the following:

  • Daily Buffet Breakfast for Two
  • Complimentary Daily Cabana rental (based on availability)
  • Unlimited snorkel equipment, bike rentals and boogie board rentals from Flying Fish (based on availability)
  • VIP Fire Pit seating at Rays on the Bay (based on availability)
  • Complimentary 2pm late check-out (based on availability)

Valid Booking Dates: Now - 12/25/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymooners!
Travel Dates:
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Honeymooners!

Honeymoon Amenities:

Guests celebrating their honeymoon with us will receive a bottle of champagne and complimentary room upgrade - based on availability at check-in.

To receive this offer, just enter "Romantic" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:

Guestroom category upgrade based on availability at check-in.
Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

78-128 Ehukai Street  
Kailua Kona, HI 96740
UNITED STATES OF AMERICA

Experiences

Active/Adventure, Culture, Dining, Family, Golf, Romance, Shopping, Spa, Wedding
4 of 5 stars

TripAdvisor Traveler Rating

Based on 901 reviews


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