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Facing the dark blue waters of the Mexican Pacific, this superior hotel provides a fun-filled retreat for families, groups and active adults. Family-friendly amenities including a playground, mini-club and a children’s swimming pool will delight younger guests, while the fitness room, night club and dynamic restaurants provide the perfect setting for unforgettable tropical getaways.
Location: Beach
  • Current Renovations: Description: ***Important Information For Our Guests***
    As of May 31, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2017 - 3/31/2018)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(9/10/2012 - 12/23/2016)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(9/10/2012 - 12/23/2016)
  • Mazatlan International Airport: 23 miles
  • Year Built: 2008
  • Floors: 20
  • Total rooms: 716

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
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  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Sauna†
  • Spa†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
  • Valid: Now - Dec 31st, 2010

    Free wedding package in Riu Emerald Bay include:
    • On-site wedding coordinator to help plan the special day
    • Decoration set up for the ceremony location
    • Bridal Bouquet and matching boutonniere for the groom
    • CD or recorded music during the ceremony
    • Semi private dinner for the wedding group at one of our specialty restaurants
    • Wedding cake for 10 people
    • Sparkling wine for 10 people (during the main toast only)
    • Surprise spa gift
    • Ten percent discount on all spa services for the bride and the groom (restrictions apply)

    MINISTER OR JUDGE SERVICE, LEGAL DOCUMENTATION & FEES ARE NOT INCLUDED (Restrictions apply).
    IN ORDER TO QUALIFY FOR A FREE WEDDING PACKAGE YOU MUST BOOK 5 OR MORE ROOMS. (Restrictions Apply)

    • In order to have a wedding at our RIU Hotels & Resorts, the couple and the 80 percent of the total amount of the wedding guests must stay at the Riu Hotel where the wedding will be performed. This is a strict Riu policy we must follow.
    • Wedding guests who are not staying at the resort must purchase a Day Pass. The cost of day passes ranges between $50 and $100 US dollars.

    Note: Prices subject to change.

    For more information about weddings visit: www.weddingsbyriu.com,
    or email us at: weddings@riu.com

† Fees may apply

Standard


Bedding - 1 king bed or 2 queen beds

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Honeymoon


Bedding - 1 king bed


Occupancy limits - 2 adults, 0 children, 2 total

No children are allowed in this category. Minimum age check is 18 years old.

View - Ocean

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Duplex


Bedding - 2 Sofa beds on the first floor and 1 king bed on the upper floor.

Occupancy limits - 5 adults, 3 children, 5 total.

Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.


View - Partial Ocean

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Standard Oceanview


Bedding - 1 king or 2 queen beds

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

View - Ocean

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Suite Jacuzzi Oceanview


Bedding - 1 king bed

Occupancy limits - 2 adults, 0 child, 2 total.

Children not allowed in this room category

View - Ocean

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Family Room Oceanview


Bedding - 1 king and 1 double bed

Occupancy limits - 4 adults, 3 children, 5 total

Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.

View - Ocean

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

El Cerro - lobby bar with terrace
El Estero - lounge bar with terrace
Sports bar
La Plaza" bar
Playa Bruja - poolside bar with swim-up bar


Various Restaurants

Breakfast:
Full American breakfast buffet and on the spot cooking stations
Continental breakfast/snack

Lunch:
Hot and cold buffet and on the spot cooking stations
Pizzas, pasta, salads and assorted desserts

Dinner:
Buffets and on the spot cooking stations

Special evenings: Theme buffets (3 times a week)
Optional dining (reservations required in advance):

"Bamboo" Asian restaurant (buffet)
"Las Gaviotas" grill and steak house (à la carte)
"Tabasco" Mexican restaurant (à la carte; buffet starters and dessert)

Reservations required in advance

Formal dress is required for dinner (main restaurant: T Shirts with sleeves for gentlemen; theme restaurants: long trousers and T Shirts with sleeves for gentlemen)

Snacks 24 hours a day


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Daytime entertainment program for children ages 4 to 7 and ages 8 to 12 at RiuLand (daily)
  • Fitness center on-site
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†



  • Non-Motorized Water Sports
    **Catamaran, kayaking, body board
    **1 introductory scuba diving lesson in the pool

  • Pool
    There are 2 pools on site. 3 swimming pools (936/566/202 sq metres), one with adjoining Jacuzzi.


  • Sauna†
  • Spa†
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Daytime entertainment program for adults (daily)
    Shows, Riu evening program or live music (daily)
    Complimentary entrance to "Pacha" night club and drinks (open six nights a week)

† Fees may apply
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Funjet Promotions


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$35 Spa Credit
Travel Dates:
Now - 12/23/2016  
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$35 Spa Credit

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 18.

Valid Booking Dates: Now - 12/23/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions!
Travel Dates:
Now - 12/23/2017  
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Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:

  • Surprise welcome gift in their room.
  • Small bottle of Tequila.
  • King bed (subject to availability at time of check-in)
  • Late check-out (subject to availability at time of departure)
  • Complimentary upgrade to next available room category (subject to availability and upon request) 

To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free
Travel Dates:
1/2/2017 - 4/30/2017  
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Kids Stay Free

Guests are allowed to have up to 2 kids 12 and younger stay free of charge when sharing a guestroom with 2 adults! 

Important Information:  At least 2 adults must accompany the children. Group restrictions may apply.


Valid Booking Dates: Now - 3/31/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free
Travel Dates:
1/2/2018 - 3/31/2018  
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Kids Stay Free

Guests are allowed to have up to 2 kids 12 and younger stay free of charge when sharing a guestroom with 2 adults! 

Important Information:  At least 2 adults must accompany the children. Group restrictions may apply.


Valid Booking Dates: Now - 3/31/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 4/30/2017  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

All meals and snacks
Local and imported beverages served 24 hours a day
Regularly restocked minibar and liquor dispenser
Assorted Sports and activities including tennis & volleyball
Daytime activities for adults and children
Night time entertainment with a variety of shows and live music
Free entry to "Pacha" discotheque and drinks (open every night)
All Taxes and gratuities

All hotel guests are required to wear an "All Inclusive" wristband for identification purposes

Valid Booking Dates: Now - 4/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Av. Sabalo-Cerritos 3404  
Mazatlan  82110
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Spa, Wedding
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