- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
General Policies:
Minimum night stay requirements may apply.
No show penalties are the same as cancellation penalties.
Holiday cancel penalty applies when any portion of the reservation falls under the holiday period, including all stay-throughs.
Minimum booking age for all stays is 21, in order to book your vacation, at least one person on the reservation must be 21 years or older.
A major credit card is required upon check-in to cover phone or incidental charges.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Resort fee: US$25 plus tax per room, per night beginning Jan 2, 2013
Hotel Mandatory hotel imposed resort fee inclusions:
Flower Lei greeting upon arrival
Welcome Mai Tai punch (non-alcoholic) at the designated check-in area
Coffee and/or tea in guests room
Unlimited local, toll-free, and credit card calls (no access fee)
In-room high speed internet access
Unlimited use of Spa Grande's Fitness Center featuring cardiovascular and strength training equipment and Yoga classes
Admission to twice-daily scuba clinics and water aerobics.
Additional inclusions
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current resort fee and inclusions when you check-in.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any
promotional offerings.
Room requests are not guaranteed and are based upon availability at check-in.
Pet Policy
Cancellation Policies
-
Cancelation Deadline: 30 Days prior to arrival
Late Cancelation Penalty: 2 Nights
Applies: Sunday - Saturday(6/7/2013 - 8/15/2013)
-
Cancelation Deadline: 14 Days prior to arrival
Late Cancelation Penalty: 2 Nights
Applies: Sunday - Saturday(8/16/2013 - 11/21/2013)
-
Cancelation Deadline: 30 Days prior to arrival
Late Cancelation Penalty: 2 Nights
Applies: Sunday - Saturday(11/20/2013 - 11/28/2013)
-
Cancelation Deadline: 14 Days prior to arrival
Late Cancelation Penalty: 2 Nights
Applies: Sunday - Saturday(11/29/2013 - 12/19/2013)
-
Cancelation Deadline: 30 Days prior to arrival
Late Cancelation Penalty: 2 Nights
Applies: Sunday - Saturday(12/20/2013 - 12/25/2013)
-
Cancelation Deadline: 90 Days prior to arrival
Late Cancelation Penalty: 100% of balance due
Applies: Sunday - Saturday(12/26/2013 - 1/1/2014)
Early Departure Policy
- Early Departure Penalty: 1 Night
Applies: Sunday - Saturday(1/2/2013 - 12/25/2013)
- Early Departure Penalty: 100% of remaining balance
Applies: Sunday - Saturday(12/26/2013 - 1/1/2014)