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Hard Rock Hotel Puerto Vallarta
Nuevo Vallarta, NA, MEXICO

Live a life of excess. Indulge in your rock star fantasies. The Hard Rock Hotel Vallarta takes everything to extremes with incredible views of the Pacific Coast, modern amenities and attentive service all infused with the spirit of rock 'n' roll.

This all-inclusive hotel features 348 stylishly chic guestrooms, four decadent restaurants, four bars, cozy cool lounge areas, the world famous Rock Spa™, two refreshing swimming pools are just a few of the pampering amenities that await you. These extravagant excesses continue outside the memorabilia-filled walls of the hotel as well, with incredible golf and optional water sports including snorkeling and scuba diving, day cruises, deep-sea fishing and sailing.

Location: Located on the beautiful beaches of Bahia de Banderas, near Puerto Vallarta in the heart of Riviera Nayarit.
Hotel Advisories Expand or Collapse Section
Hotel Advisories Expand or Collapse Section
  • -Important Information For Our Guests- Guests booking the 'Deluxe Family' category must have a minimum of 1 child in the room. Any "adult only" reservations will not be honored.
Hotel Policies Expand or Collapse Section
Hotel Policies Expand or Collapse Section
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Hotel Deposit Requirements:
A major credit card or cash deposit and photo I.D. are required upon check-in to cover phone usage and incidental charges.

Hotel Spring Break Policy:
All students must be 18 years of age or older
Students under 18 years of age must travel and room with a parent/legal guardian. (no exceptions)
1 chaperone (over 25 yrs old) for every 20 students.
Proof of age required. All students will be required to provide their valid passports upon check-in.
Alcohol will be served to students over 18 years of age and older only.
Legal drinking age in Mexico is 18. Hotel might ask for an I.D. at any time. Underage drinking and providing alcohol to minors is punishable by law.
Introducing alcohol to the premises or taking it out of from them is not allowed.
Tape recorders, radios and any sound devices may not be used in the rooms , building or at the pool area.
A credit card guarantee is required upon check-in to charge in the event of damage.
The hotel can and will suspend any or all of its services to guests who, in the hotel's opinion, display or enact improper conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes:
Included in vacation price

Service Charges:
Maid-Included in vacation price
Bellman-Included in vacation price



Stay Requirements
  • Minimum night stay restrictions may apply.
    Applies: Sunday - Saturday(4/18/2013 - 12/23/2013)
Pet Policy
  • Pets Not Allowed
Cancellation Policies

  • Same penalty applies to no-shows.


    Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 1 Night
    Applies: Sunday - Saturday(4/18/2013 - 12/23/2013)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  30 Days prior to arrival
    Late Cancelation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2013 - 1/3/2014)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 1 Night
    Applies: Sunday - Saturday(1/4/2014 - 4/16/2014)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  14 Days prior to arrival
    Late Cancelation Penalty: 3 Nights
    Applies: Sunday - Saturday(4/17/2014 - 4/19/2014)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 1 Night
    Applies: Sunday - Saturday(4/20/2014 - 7/15/2014)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  14 Days prior to arrival
    Late Cancelation Penalty: 3 Nights
    Applies: Sunday - Saturday(7/16/2014 - 8/8/2014)

  • Same penalty applies to no-shows.


    Cancelation Deadline:  3 Days prior to arrival
    Late Cancelation Penalty: 1 Night
    Applies: Sunday - Saturday(8/9/2014 - 12/23/2014)

Property Information Expand or Collapse Section
Property Information Expand or Collapse Section
  • Year Built: 2012
  • Total rooms: 348

† Fees may apply

Deluxe Room

1 king or 2 double beds.

Occupancy limits - 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4 -17 are surcharged.

 

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Telephone
  • Turn down service
  • TV

Deluxe Gold

1 king or 2 double beds.

Occupancy limits - 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4 -17 are surcharged.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Telephone
  • Turn down service
  • TV

Deluxe Platnium

1 king or 2 double beds.

Occupancy limits - 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4 -17 are surcharged.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Telephone
  • Turn down service
  • TV

Deluxe Diamond

1 king

Occupancy limits - 2 adults, 0 children, 2 total.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Telephone
  • TV

Deluxe Family

-Important Information For Our Guests-
Guests booking a Family category must have a minimum of 1 child in the room. Any "adult only" reservations will not be honored.

1 king and 2 doubles

Occupancy limits - 4 adults, 4 children, 6 total.

Maximum of 4 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4 -17 are surcharged.

Welcome Amenities for families, Xbox 360, Fun in the Sun Bucket Kit, Kids special room service menu, L Oreal Kids Bath products, In-room family guide with activities.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Turn down service
  • Widescreen TV
  • Wireless internet connection

Rock Suite Gold

1 king or 2 doubles

Occupancy limits - 4 adults, 2 children, 4 total. (including infant)

Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4 -17 are surcharged.

Room Amenities Expand or Collapse Section
Room Amenities Expand or Collapse Section
  • Air conditioning
  • Alarm clock
  • Cable television
  • Coffee/Tea maker
  • Internet access†
  • Shower only
  • TV


† Fees may apply

Current Promotions


Select a promotion to view details

Up To $1,500 Resort Credit
Travel Dates:
5/10/2013 -12/23/2014  
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Up To $1,500 Resort Credit

Guests will receive up to $1,500 towards tours, golf, spa, room upgrades, premium wines, and much more! The Resort Credit is valid for the following:

  • Golf, Spa/Beauty Salon: Credit applies towards early, green, twilight, and junior fees (exclude all other fees), and shared cart. Additional services may be available at the golf courses which may not be applicable towards this promotion. Credit is not applicable for clubs, shoe rental, or products at pro shop, beauty salon, and spa. Some restrictions apply.
    Full Credit may not be used towards Spa or Golf.
    Golf Tour packages are per room, per stay, and have no cash value.
  • Tours: Additional services within tours may not be applicable towards this promotion. Subject to availability. Some restrictions apply. Tours provided by Vacation Planners. Contact hotel for complete list of valid tours. Not applicable to excursions provided by other operators.
  • Room Upgrades: Subject to availability at check-in. (upgrade does not apply to Rock Suite Gold room category)
  • Romantic Dinner: Lobster and premium champagne for 2 adults. Additional bottles incur a cost.
  • Upgraded Wine Selection: Wine selection available at all restaurants. Premium wine list is not available from room service menu.
  • Wedding Collections: Wedding dates and packages are subject to availability. Credit is redeemable towards the purchase of a Colin Cowie Wedding Collection. Credit cannot be applied towards optional services or extras. Complimentary package continues to be available as an additional option to guests. When using Credit towards a wedding package, complete amount must be used.

A minimum stay of 3 nights will receive up to $500 Resort Credit.
A minimum stay of 4 nights will receive up to $750 Resort Credit.
A minimum stay of 5-8 nights will receive up to $1,500 Resort Credit.
A minimum stay of 9-11 nights will receive up to $2,000 Resort Credit.
A minimum stay of 12 nights or more will receive up to $2,500 Resort Credit.

The resort credit is NOT valid for the following:
-Purchases at gift shops
-Romance honeymoon package
-Deluxe honeymoon package
-Ultra Romance honeymoon package

Resort Credit for room upgrades do not apply to Family Category or Presidential Suites.
Credit will not be refunded for unused portion of resort credit.
All services and products are subject to availability.
Group restrictions may apply.

Note: Due to regulatory changes in Mexico, guests will be subject to taxes and fees only for the amount of the credit used. This will be billed to guests' folio and must be paid at check-out.

Valid Booking Dates: 5/10/2013 - 12/15/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
5/10/2013 -12/23/2014  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 3 and younger stay free of charge when sharing a guestroom with an adult! Please see room policies for restrictions.

This promotion is automatically included when you book your vacation. Restrictions may apply.

May be combined with other special offers or promotions. Group restrictions may apply. *

Valid Booking Dates: 5/10/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to 2 children 12 and under stay free with at least 1 adult!
Travel Dates:
6/1/2013 -8/31/2013  
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Up to 2 children 12 and under stay free with at least 1 adult!

Children's ages must be accurate at time of travel and proof of age will be required upon check-in.

Valid Booking Dates: 3/29/2013 - 8/27/2013

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to 2 children 12 and under stay free with at least 1 adult!
Travel Dates:
6/1/2014 -8/31/2014  
Close

Up to 2 children 12 and under stay free with at least 1 adult!

Children's ages must be accurate at time of travel and proof of age will be required upon check-in.

Valid Booking Dates: 5/10/2013 - 8/27/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Anniversary Welcome Gift
Travel Dates:
12/24/2013 -12/23/2014  
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Anniversary Welcome Gift

Guests celebrating their anniversary will receive the following: Mini Anniversary Cake.

Guests celebrating their Silver or Gold anniversary will receive a bottle of sparkling wine, fruit plate, Honeymoon dinner (at selected restaurant) and late check-out until 6PM (upon request and subject availability)

To receive the offer, just enter "Anniversary" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Combinable with the Resort Credit only.
Must present proof of marriage.

Valid Booking Dates: 5/10/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
5/10/2013 -12/23/2014  
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Honeymoon Welcome Gift

Guests who are celebrating there honeymoon will receive the following:

  • Mini cake
  • Sparkling Wine
  • Honeymoon Dinner
  • In-room Breakfast
  • Jacuzzi Experience
  • Welcome note from Colin Cowie

To receive the offer, just enter "Honeymooners" the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage within one year must be provided.
Combinable with the Resort Credit only.
Upgraded honeymoon packages available for additional fees.

Valid Booking Dates: 5/10/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
5/10/2013 -12/23/2014  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

  • All meals and snacks
  • All drinks
  • 24 hour room service
  • Non-motorized water sports
  • Daily and Nightly Entertainment
  • Wireless Internet
  • Internet use (30 minutes) in the business center, per room/per stay.
  • Unlimited phone calls within Mexico and to the Continential US, including Canada (Some restrictions apply).
  • Taxes and gratuities

Valid Booking Dates: 5/10/2013 - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

Paseo De Los Cocoteros, Lote 19  
Nuevo Vallarta, NA 63732
MEXICO



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What is a Promo Code?

What is a Promo Code?

A Promo Code is a discount associated with current specials/sales. When you enter a Promo Code while making your reservation, you will receive exclusive savings on your travel.

 

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