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  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   2 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(6/12/2014 - 12/23/2014)

No Show Policy
  • No Show Penalty: 3 Nights
    Applies: Sunday - Saturday(11/24/2013 - 12/23/2014)
  • No Show Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2014 - 12/23/2015)
  • Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR): Trisept.UI.Web.Resources.Consumer.CSI.Shell.DistanceUtility_Default-en-US-relativeDistance
  • Year Built: 1999
  • Last Renovation: 2011
  • Floors: 3
  • Total rooms: 355

† Fees may apply
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Lounges/bars†
  • Safe deposit box
  • Tour/sightseeing desk
  • Water sports†
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

Deluxe


View: Views to the beach, pool or gardens.

Bedding - 2 double beds or 1 king. King beds on request and are subject to availability.
-Connecting rooms available on request.

Occupancy limits - Maximum 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3-17 are surcharged.

Additional Amenities:

-Memory foam mattresses
-Shower and  hydromassage bathtub
-Bathroom scale
--Bathroom amenities
Flat-screen satellite TV and internal information channel
-Minibar with daily reposition of beverages, beer and water bottles
-Docking station for MP3 players with radio and alarm clock
-Pillow menu*
-Crib available on request
* Additional Charges

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Deluxe Oceanview


Bedding - Two double beds.
-Sofa bed in sitting area.

Occupancy limits - Maximum 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults.  Children 3-17 are surcharged.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV

Junior Suite


View: Views to the gardens

Bedding - Two double beds

-Living room with sofa bed.

Occupancy limits - Maximum 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3-17 are surcharged.

Additional Amenities:
- Memory foam mattresses
-Marble bathroom with hydromassage bathtub
-Bathroom amenities
-Direct dial telephone*
-Flat-screeen Satellite TV and internal information channel
-Minibar with daily reposition of beverages, beer and water bottles
-Pillow menu*
-Aromatherapy menu*
-Essential Oils*
-Rental of MP4 player*
-Docking station for MP3 players with radio and alarm clock
* Additional Charges

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Family Suite


Family Suite is two connecting Deluxe rooms. 1st room will have a king bed and all the amenties listed below. The 2nd Deluxe room has 2 Double beds and a Sofa sleeper and all the amenties listed below.

Occupancy limits - Minimum 4 adults, 2 children, 6 total.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children 3-17 are surcharged.

Amenities in the Deluxe Room
Memory foam mattresses
Views to the beach*, pool or gardens
Shower and  hydromassage bathtub
Bathroom scale
Bathroom amenities
Flat-screen satellite TV and internal information channel
Minibar with daily reposition of beverages, beer and water bottles
Docking station for MP3 players with radio and alarm clock
Pillow menu*
Crib available on request

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Tables and chairs
  • Telephone
  • Widescreen TV

Supersaver


Bedding - 2 double beds or 1 king. King beds on request and are subject to availability.

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  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

La Placita - Lobby Bar
Secret Bar - Aults only
Las Olas - Pool bar
Hemingway bar - Adults only - premium bar
Beach bar
Sports bar - Offers snacks for breakfast, lunch and dinner


Various Restaurants

El Bosque - Main restaurant offering international cuisine, buffet style

Las Terrazas - Snacks bar. Open for lunch

For your enjoyment we offer you three “A la carte” restaurants and a BBQ.
HOURS: 6:30 PM to 9:30 PM (from November 1st to April 30th) and 6:30 PM to 10:00 PM (from May 1st to October 31st)

VIVA MÉXICO – With a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar. Hrs: 6:00 to 9:30 pm

PORTOFINO – Next to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes. Hrs: 6:00 to 9:30 pm

BAMBU – Offers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please. Hrs: 6:30 to 9:30 pm

Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.

    "Baby Club" for infants 1 - 3 years old.

    Both opened till 11:00 pm. Parents will be supplied with a page in the event there is a problem they can be notifies immediately.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports†
    Water skiing, jet skiing, scuba diving offered by 3rd parties.
  • Non-Motorized Water Sports
    Windsurfing, Kayaking, Boogie Boards, Catamarans and SURF BOARDS, with free long board lessons.
  • Pool
    There are 3 pools on site. Infinity pool overlooking beach and Banderas bay is an Adult only pool year round. Pool at Palladium Suites is also "adults only"
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court†
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
  • Golf†
    Golf Course located within 10 Miles of Property.
  • On-site Entertainment
    Covered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.

† Fees may apply
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Funjet Promotions


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1 Kid Stays Free!
Travel Dates:
Now - 12/23/2014  
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1 Kid Stays Free!

Guests are allowed to have up to 1 kid 12 and younger stay free of charge when sharing a guestroom with 2 adults! 

Important information:  At least 2 adults must accompany the child.  Group restrictions may apply. 

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
5/1/2015 - 10/31/2015  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 12 and younger stay free of charge when sharing a guestroom with 2 adults! 

Important information:  At least 2 adults must accompany the children.  Group restrictions may apply. 

Valid Booking Dates: Now - 10/31/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
12/24/2014 - 12/23/2015  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive a gift in room, a complimentary upgrade (based on availability at check in) and late checkout when available.

To receive this offer, just enter Honeymooners in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important information:  Proof of marriage must be provided at check-in (max. two months from actual date of marriage).

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
Now - 12/22/2014  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive a gift in room, a complimentary upgrade (based on availability at check in) and late checkout when available.

To receive this offer, just enter Honeymooners in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important information:  Proof of marriage must be provided at check-in (max. two months from actual date of marriage).

Valid Booking Dates: Now - 12/22/2014

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/24/2014 - 12/23/2015  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:
-All meals
-Domestic drinks
-Entertainment
-Non-motorized water sports
-All taxes and gratuities

Important information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2015

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2014  
Close

All Inclusive Amenities

The all-inclusive program includes the following amenities:
-All meals
-Domestic drinks
-Entertainment
-Non-motorized water sports
-All taxes and gratuities

Important information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/23/2014

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 11.5 Carretera La Cruz De Huanacaxtle-Punta de Mita Mpio, De Bahia de Banderas  
Nayarit,  
MEXICO

Experiences

Active/Adventure, All Inclusive, Dining, Diving, Family, Nightlife, Romance, Snorkeling, Spa, Wedding
4 of 5 stars

TripAdvisor Traveler Rating

Based on 2687 reviews
en-US-DMCAPolicy


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