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Azul Fives by Karisma All-inclusive Resort is set beachfront in the beautiful Riviera Maya offering luxury accommodations perfect for that family vacation or couples getaway.

A seamless combination of Gourmet accommodations and laid back Caribbean charm, just minutes from Playa del Carmen.

Activities and special experiences foster togetherness for families, couples and groups of friends. The hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, the exclusive Family & Friends Vacation Planner coordinates family reunions, and the Kid's Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.

Location: Riviera Maya - Beach
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Please be advised Azul Fives has advised they are conducting a renovation project. This project will include the construction of villa number 17 as well as renovations to existing guest rooms. During the project rooms directly facing the work will not be assigned to guests to keep disruption at a minimum. Work is scheduled Monday through Saturday from 8am to 5pm. Dates and times are subject to change without prior notice.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   30 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2016 - 1/2/2017)

  • Cancun, Mexico (CUN): 30 miles
  • Year Built: 2008
  • Floors: 3
  • Total rooms and suites: 480

† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs
  • Children welcome
more (+)
  • 24-hour front desk
  • 24-hour room service
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wedding packages are available for purchase. Please contact the hotel directly for more information.

    Wedding Coordinator: weddings@azul-hotels.com
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe


View: Gardens

Bedding: 2 Double beds

Occupancy limits: 2 Adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 1 adult. Children ages 3-12 are surcharged.

Room Description: This contemporary 527 square-foot room features a large balcony or terrace with view of gardens. The bathroom features frosted glass doors and square sinks, and there is ample closet space.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone

1 Bedroom Essence Suite


View: Gardens

Bedding: 1 king bed and 1 pull-out sofa bed in living room

Occupancy limits: 2 adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 1 adults.

Room Description: 700-square-foot suite features a separate living room with modern furnishings and a double pull out sofa bed, a modern kitchenette (refrigerator, microwave, oven and stove) and a dining table for 6 people. The bathroom offers his & hers sinks with backlit frosted glass tops, a walk in “rain forest” shower, a private toilet cabin, and bath amenities.

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Direct dial phone number
  • Hairdryer
  • Iron
  • Ironing board
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Stove

1 Bedroom Essence Swim Up Suite


View: Gardens and Pool

Bedding: 1 king bed and 1 double pull-out sofa bed in living room

Occupancy limits: 2 adults, 0 children, 2 total.

Room Description: 700-square-foot suite features a separate living room with modern furnishings and a double pull out sofa bed, a modern kitchenette (refrigerator, microwave, oven and stove) and a dining table for 6 people. The bathroom offers his & hers sinks with backlit frosted glass tops, a walk in “rain forest” shower, a private toilet cabin, and bath amenities. There is a terrace/balcony off the living room where you can step right into the main pool and water deck in front of the suite. 

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Direct dial phone number
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Stove

1 Bedroom Jacuzzi Suite


View: Gardens

Bedding: 1 king bed and double pull-out sofa bed

Occupancy limits: 2 adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adult. Children ages 3-17 are surcharged.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone

1 Bedroom Jacuzzi Sky Suite


View: Gardens

Bedding: 1 king bed and double pull-out sofa bed

Occupancy limits: 2 adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 1 adult. Children ages 3-17 are surcharged.

Room Description: 990 square feet. Sky Suites occupy the top floors of each building to feature a private rooftop lounge designed for tranquility, privacy and sophisticated entertaining. This rooftop lounge doubles the living space of the suite, and offers an "al fresco" lifestyle with a half bathroom, patio dining, pergola, built-in barbeque grill, Jacuzzi® for two, chaise lounges and a relaxing Bali bed.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills†
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Telephone

1 Bedroom Honeymoon Jacuzzi Sky Suite


View: Gardens

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total.

Room Description: 1,119 square feet. Sky Suites occupy the top floors of each building to feature a private rooftop lounge designed for tranquility, privacy and sophisticated entertaining. This rooftop lounge doubles the living space of the suite, and offers an "al fresco" lifestyle with a half bathroom, patio dining, pergola, built-in barbeque grill, Jacuzzi® for two, chaise lounges and a relaxing Bali bed.

Additional amenities of 1 Bedroom Honeymoon Jacuzzi Sky Suite include: a chilled bottle of champagne delivered to room upon arrival, complimentary use of WiFi, Romantic Suite Decoration, Pillow menu, complimentary DVD rental, Aroma therapy during the stay and 15% discount on spa services.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills†
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone

2 Bedroom Suite


View: Gardens

Bedding: 1 king bed, 2 double beds, and 1 double pull-out sofa bed in living room

Occupancy limits: 4 adults, 2 children, 6 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Effective BW: DOI - 8/31/16 and TW:7/26/16-12/22/16:

Occupancy limits - 2 adults, 2 children, 4 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Room Description: The 2 Bedroom Suite has been specially designed for families and friends with a 2nd bedroom connected by an entry hall. This 1,140 square foot suite features a dining table for 8, access to rooftop deck with lounge area, patio with dining table for 6, plus 2 full bathrooms.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone

2 Bedroom Sky Suite


View: Gardens

Bedding: 1 king bed, 2 double beds, and 1 double pull-out sofa bed in living room

Occupancy limits: 4 adults, 2 children, 6 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Room Description: 1,710 square foot suite featuring a dining table for 8, access to rooftop deck with lounge area, patio with dining table for 6, plus 2 full bathrooms.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills†
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Sofa bed
  • Tables and chairs
  • Telephone

3 Bedroom Suite


View: Gardens

Bedding: 1 king bed, 4 double beds and 1 double pull-out sofa bed in living room

Occupancy limits: 6 adults, 4 children, 8 total.

Maximum of 4 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Effective BW: DOI - 8/31/16 and TW:7/26/16-12/22/16:

Occupancy limits - 4 adults, 2 children, 6 total.

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Room Description: The 3 Bedroom Suite has been specially designed for families and friends with a 2nd and 3rd bedroom. 3 Bedroom Suites have one connecting room and/or are joined by an entry hall.  This 1,540 square foot suite features a dining table for 8, access to rooftop deck with lounge area, patio with dining table for 6, plus 2 full bathrooms.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Jacuzzi
  • King bed
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Stove
  • Telephone

3 Bedroom Sky Suite


View: Gardens

Bedding: 1 king bed, 4 double beds and 1 double pull-out sofa bed in living room.

Occupancy limits - 6 adults, 4 children, 8 total.

Maximum of 4 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Room Description:  2,248 square foot suite featuring a dining table for 8, access to rooftop deck with lounge area, patio with dining table for 6, plus 2 full bathrooms and 1 half bathroom.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Barbeque grills†
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate Living and Sleeping Area
  • Shower only
  • Tables and chairs
  • Telephone
  • TV


† Fees may apply
Arezzo

Located in front of the Caribbean ocean with floor to ceiling windows for an unobstructed view as far as the Island of Cozumel. Arezzo is an open kitchen Italian restaurant where the emphasis is on originality, culinary authenticity and flavor. An array of freshly made pastas, stone oven pizzas and grilled to perfection seafood, poultry and meats compose a mouthwatering menu. Peek into glass wine cabinets to find up to 110 labels of wine options for that special dinner.
Reservation required. Easy access by a panoramic elevator.


Flavours

Flavours serve a la carte favorites from around the world. This restaurant provides a very relaxed and family oriented atmosphere where guests can enjoy a variety of mouth watering preparations and cool off in the air conditioned space. Also, guests can enjoy spectacular views of a true cenote, which is a natural winding river unique to the destination.


Kafeina

Sit back and enjoy a cup of delicious Gourmet coffee at Kafeina. Also serves one-of-a-kind smoothies, signature Frappés and home baked treats; our menu satisfies all tastes. With its bright, airy atmosphere and convenient location, Kafeina is an excellent spot to pass time chatting with family and friends, or reading with a gourmet espresso drink.
Located Near Vassa Spa and Main Lobby


Oriola Beach Club and Grill

Relaxed Beach Front Dining, with colorful décor and views of endless blue ocean. Awaken your senses and delight the palates with a variety of fresh salads, sumptuous wraps and traditional tacos. For a mouth watering explosion of flavors, try our Boutique Burger. With over 10 signature burgers, each one is ambitious and delicious; an innovative approach to the classic Burger.
Opening hours are seasonally adjusted


Sea Olive

The French Riviera, Coastal Cuisines of Mediterranean and Mexican flair are what inspire the flavors of Sea Olive. The menu features fresh, authentic dishes to satisfy even the most discerning palate. Dine inside our contemporary restaurant or enjoy al fresco dining on the outdoor terrace, complete with spectacular Ocean Views.


Swim Up Bars

Lizards
This pool bar & terrace offers a delightful selection of light bites, hamburgers, sandwiches and kebabs. Sample local favorites like Mexican coffee, fresh juices, margaritas or beers.

Palmas
The Palmas swim-up bar serves light bites and sandwiches, as well as a number of beverages from tea to your favorite cocktail.

Rainbow
Swim-up bar serving a variety of tropical beverages such as cocktails, beers, margaritas, refreshing spritzers and soft drinks. Enjoy one of these drinks or energizing bites all without leaving the pool!

Health Bar
A perfect option to enjoy after a gym session or just for pleasure. The Health bar  serves  a variety of exotic fruit juices, jungle fruit smoothies and healthy drinks.

  • Type: Bar/lounge

Tsuki

Enjoy the unique flavors of the Pacific Rim. Tsuki offers a sushi bar along with various other Asian fares, all à la carte and cooked to perfection. For additional comfort while dining it features a fully air-conditioned dining room. Guests can enjoy beach views and an intimate ambience at this restaurant.
Reservation required.


Zky Bar

Zky Bar is the perfect place to spend a night out and enjoy cocktails under the stars. This sophisticated Zky Bar and Lounge has a second floor location to take in the views of the Caribbean with Cozumel in the distance. Guests can enjoy their favorite sport games on the screens or just listening lounge music every night of the week, and sample the trendy cocktail list. Grab one of the king-size lounge beds lining the outside terrace edge with cocktail service for a relaxed evening.

  • Type: Bar/lounge

  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite

    Azulitos Kid’s Club Room:Kids 6 months - 5 years. This play space by Fisher-Price has the latest toys designed to enhance early childhood development. Kids also sing, listen to stories, and work on talking and sharing skills in playgroups.

    Children under the age of 4 require adult/parental supervision at all times.

    My Gym Center:Kids 6 - 12 years. My Gym Center features ropes, parallel bars, a trampoline, springboard and other equipment, plus big floor pads. The facilities and positive reinforcement programs are designed by My Gym Children’s Fitness Center.

    Activity Rooms:The Arts & Crafts Room, Interactive Game Room, Doll Room and mini-theater span the interests of all our younger guests.

    -Parents can stay and play with their kids at the Kid’s Club.
    -Closes during lunch so families can dine together.
    -Open daily until 9:30 p.m. so kids can play while their parents have dinner.
    -Kids will also love the kid’s pool, playground and beach games.


  • Direct access to a beach
  • Fitness center on-site†
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Snorkeling equipment, kayaks
  • Pool
    There are 3 pools on site. This Property has Swim up Bars.
  • Spa†
    Vassa Spa and Fitness Center:
    Vassa Spa is designed with an elegant, tropical Zen ambience overlooking a cenote. This Spa and fitness center have over 15,000 square-feet with 11 treatment rooms including a Couples Suite, Bridal Suite, and Kid’s Suite. A variety of treatments are offered to sooth the body and mind:
    - Massages: anti-stress, Swedish, sports, relaxing, etc
    - Reflexology and Shiatsu
    - Facials: Deep Cleansing, moisturizing, etc
    - Special body treatments
    - Hydrotherapy Circuit
    - Beauty salon, manicure, pedicure, braids
    - Special spa packages available
  • Tennis court†
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply

Funjet Promotions


Select a promotion to view details

Complimentary Wi-Fi and Free International Phone Calls!
Travel Dates:
Now - 12/22/2017  
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Complimentary Wi-Fi and Free International Phone Calls!

Guests will receive free Wi-Fi and free international phone calls.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
Now - 12/22/2016  
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Kids Stay Free!

Guests are allowed to have up to 2 kids 12 and younger stay free with 2 adults.   
      
Children ages 13-17 pay surcharge.

Valid Booking Dates: Now - 8/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
Now - 12/22/2016  
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Kids Stay Free!

Guests are allowed to have up to 4 kids 12 and younger stay free with 2 adults.   
   
Children ages 13-17 pay surcharge.

Valid Booking Dates: Now - 8/31/2016

Applicable promotions will display with your room selection. Some restrictions may apply.


Memorable Moments Honeymoon & Anniversary Package!
Travel Dates:
Now - 12/22/2017  
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Memorable Moments Honeymoon & Anniversary Package!

Guests celebrating their honeymoon or anniversary will receive:

• Personal Romance Maître D'

• Private gourmet four course candlelit dinner on the beach

• Romantically decorated suite with rose petals, aroma therapy, and candles following the private dinner

• Chef's special gourmet breakfast in bed the morning after dinner

• Beachfront sky massage 2x1 offer

• Chilled bottle of champagne delivered to room upon arrival

• 15% discount on spa services

• Fresh tropical floral arrangement in room

Important Information: To request this package, please enter "Memorable Moments Honeymoon" or "Memorable Moments Anniversary" in the special service request area during check-out, or call our Customer Care Center and we will be happy to make the notation for you. A copy of the marriage certificate (or wedding invitation with wedding photo) is required at check-in. Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries. One massage must be purchased to receive one of equal or lesser value complimentary. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified. Only available when qualifying category is purchased. Not valid for any reservations traveling with a group or wedding party. Also not combinable with Taste of Romance offer.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Taste of Romance!
Travel Dates:
Now - 12/22/2017  
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Taste of Romance!

Guests celebrating their honeymoon or anniversary will receive:

* Chilled bottle of champagne delivered to room upon arrival
* Specialty turn down service that includes a gourmet sweet treat
* 15% discount on spa services

* Late check out at 3pm (subject to availability)

To request this package, please enter "Taste of Romance Honeymoon Package" in the Special Service Request section during check-out , or call our Customer Care Center and we will be happy to make the notation for you. A copy of the marriage certificate (or wedding invitation with wedding photo) is required at check-in.  Package can be reserved for use up to 30 days after wedding date. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified. Not valid for any reservations traveling with a group or wedding.

 

 

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/22/2017  
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All Inclusive Amenities

The Karisma Gourmet Inclusive Experience includes the following:

• Welcome glass of sparkling wine
• 24 hours room service
• All meals at the different restaurants
• All domestic and international alcoholic and nonalcoholic beverages
• Kids Club (4 -12 years)
• Teens Club (13-17 years)
• Fitness Center
• Kids menu
• Snorkeling equipment
• Concierge and vacation planner services
• All taxes and gratuities
• Daily and Special nightly entertainment

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Predio El Limonar fraccion 2, Xcalacoco  
Municipio de Solidaridad, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding
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