Funjet Vacations Will Continue to Provide Travel Advice & Has Updated Policies

Funjet Vacations’ press release below distributed yesterday at approximately 1pm CDT was based on the CDC’s swine influenza position at that time. At approximately 7pm CDT the CDC and U.S. Department of State updated their published statements, advising U.S. citizens to avoid nonessential travel to Mexico. Funjet Vacations is in the process of updating their policies to reflect the current situation and will be communicating the updated policy information as soon as it is available. Please make the appropriate edits where the outdated press release is currently posted.

MILWAUKEE, April 27, 2009, 12:45 p.m. CDT – The recent cases of swine influenza in the United States and Mexico are in the early stages of investigation. The Centers for Disease Control and Prevention (CDC) has not recommended that people avoid travel to Mexico at this time. The CDC has provided recommendations to reduce the risk of infection and help travelers stay healthy: http://wwwn.cdc.gov/travel/contentSwineFluMexico.aspx

In addition, the World Health Organization (WHO), the United Nations public health arm, is also not recommending any travel or trade restrictions. Funjet Vacations is advising people planning to vacation in Mexico to maintain their travel plans, based on the CDC and WHO situation status. Travelers should follow the CDC’s recommendations and visit WHO’s Web site for more information.

Funjet Vacations is working diligently to take care of customers and protect their vacation investment in light of this situation. “Funjet is closely monitoring the CDC and WHO swine flu updates and will provide Mexico travel advice based on their reports,” says Mike Going, President of Funjet Vacations. “At the current time, the CDC and the WHO have not recommended that people avoid travel to Mexico; however, we have updated our cancellation and re-booking policies to assist those customers who are concerned about their vacation.”

Below are details for the options available to Funjet Vacations customers who are currently booked on vacations to Mexico. Funjet encourages all customers who booked through their travel agent to contact them for assistance. Customers who booked their vacation on Funjet.com or via Funjet’s Customer Care Center should call 1-888-558-6654 for assistance.

For anyone looking in re-booking their vacation, Funjet Vacations offers all major airlines to a wide variety of the most popular vacation destinations including the Caribbean, Hawaii, Florida, Las Vegas, California, ski vacations, Europe and hundreds of other destinations. Funjet highly recommends purchasing the Complete Coverage travel protection program to give vacationers peace of mind.

Customers currently booked on a vacation to Mexico including scheduled air service or hotel-only to Mexico:

1. Customers traveling Monday, April 27 through Wednesday, May 6, 2009 who choose to cancel and rebook their vacation by May 6, 2009 for travel completed by April 30, 2010, Funjet Vacations penalties will be waived. The guidelines for rebooking the air portion of the vacation vary by carrier and customers may be subject to any airline and/or hotel imposed penalties.  The customer will receive the increase or decrease in price for the new vacation. The customer must cancel prior to their scheduled departure time.
2. Additionally, customers who have purchased the Complete Coverage who rebook their current vacation by May 6, 2009 for departures through April 30, 2010 will receive the Complete Coverage at no additional charge on their new reservation plus a $100 per reservation credit towards a future Funjet Vacation. The customer will receive the increase or decrease in price for the new vacation.  Or, they may cancel and receive a refund less the cost of the waiver. The customer must cancel prior to their scheduled departure time. This policy does not apply to “No-Show” situations where the customer does not check-in or is denied boarding.

Customers currently booked on a vacation to Mexico including a Funjet Vacations Charter/Value flight (Funjet Vacations uses its buying power to secure the best rates to the places travelers want to go. Value flights – which include both charter service and special negotiated fares on select scheduled airlines – provide non-stop jet service at most competitive rates available. A travel agent or Funjet Customer Care representative can determine if a vacation includes a Value flight.):

Funjet Vacations customers currently booked to any Mexico destination for departures including a Charter/Value Flight scheduled Monday, April 27 through Wednesday, May 6, 2009 who do not wish to travel on their current departure date have the following options.

1. Customers traveling Monday, April 27 through Wednesday, May 6, 2009 on a charter/value flight can choose to cancel and rebook their vacation by May 6, 2009 to any new Charter/Value Flight departure through December 15, 2009 and all monies will be applied to the new reservation, less any hotel penalties that may be imposed. The customer must cancel prior to their scheduled departure time. The customer will receive the increase or decrease in price for the new vacation.
2. Additionally, customers who have purchased the Penalty Waiver or Complete Coverage who rebook their current vacation by May 6, 2009 for departures through December 15, 2009 will receive the originally purchased waiver option at no additional charge on their new reservation plus a $100 per reservation credit towards a future Funjet Vacation. The customer will receive the increase or decrease in price for the new vacation. Or, they may cancel and receive a refund less the cost of the waiver. The customer must cancel prior to their scheduled departure time. This policy does not apply to “No-Show” situations where the customer does not check-in or is denied boarding.

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