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24/7 traveler assistance

Fun comes more easily when stress isn't part of the equation. Our end-to-end support helps create those conditions. We are here for you 24-hours a day, 7 days a week.
Call: +1 414-934-1535 or email wecare@funjet.com.
We’ll help you navigate service interruptions, family-related emergencies or answer any general questions that you may have while you’re traveling.

In-destination support

Our team includes an established network of folks on the ground to assist in every way possible. They are fluent in both English and their local language. You can find them at your hotel during desk hours to help you with activities, restaurant preferences, and support if the unexpected happens.  Below is a full list of our in-destination contacts.


Acapulco, Mexico (ACA)

PGC Grupo Acapulco

(744) 481-0580 cornelas@pgcacapulco.com.mx

Cancun (CUN)/Cozumel (CZM)

Lomas Travel

(998) 881-9400 customercare@lomas-travel.com

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Guadalajara, Mexico (GDL)

Viajes Copenhagen

(333) 629-4264 operations@viajescopenhagen.com

Huatulco, Mexico (HUX)

Xpert & Professional Travel

(958) 587-1290 jcabrera@huatulcobays.com

Mazatlan, Mexico (MZT)

Viajes El Sabalo

(669) 986-4930 elsabalo@prodigy.net.mx

Mexico City, Mexico (MEX)

Viajes Copenhagen

(333) 661-8835 Operations@viajescopenhagen.com

Puerto Vallarta, Mexico (PVR)

IslandSun Experience

(322) 226-03022 customerpvr@islandsunexperience.com

San Jose del Cabo, MX (SJD)

EPIC (Everything's Possible in Cabos)

(624) 124-0220 customercare@epic.com.mx

Zihuantanejo, Mexico (ZIH)

Operadora Turismo Internacional

(755) 553-2716 oti.services@live.com


Antigua (ANU)

Suntours Caribbean

(268) 462-4788 suntours@candw.ag

Barbados (BGI)

Suntours Caribbean

(246) 434-8460 reservations@suntourscaribbean.com

Bermuda (BDA)

Bermuda Island Destination Mngmt

(441) 732-1260 bdaisland@logic.bm


McCo E-Active

5999 433 8858 reservations@mcco.nl

Freeport, Bahamas (FPO)

Executive Tours

(242) 373-7863 executivetours.gbi@gmail.com

Grand Cayman (GCM)

Tropicana Tours LTD

(345) 949-0944 admin@tropicana-tours.com

La Romana, DR (LRM)

IslandSun Experience

(809) 556-4620 opsturlrm01@turissimo.com

Montego Bay, Jamaica (MBJ)

Jamaica Tours Limited

(876) 953-3700; Ext. 251 mmonteith@jamaicatoursltd.com

Nassau, Bahamas (NAS)

Majestic Tours

(242) 322-2606 cfowler@majesticholidays.com

Puerto Plata, DR (POP)

IslandSun Experience

(809) 586-3497 lynn.lauzon@turissimo.com

Punta Cana, DR (PUJ)

IslandSun Experience

(809) 552-1023 tmtcpuj@islandsunexperience.com

San Juan, PR (SJU)

Adames Sedan Service

(787) 646-8755 alfred@adamesluxurytransp.com

Santo Domingo, DR (SDQ)

IslandSun Experience

(809) 556-4620 opsturlrm01@turissimo.com

St. Croix (STX)

Funjet 24 hour Customer Service

+1 (414)-934-1535 wecare@funjet.com

St. Kitts (SKB)

Tropical Tours

(869) 465-4167 kisco@sisterisles.kn

St. Lucia (UVF/SLU)

Solar Tours & Travel

(758) 451-9041 solartours@candw.lc

St. Maarten (SXM)

Island Reps, N.V.

(721) 545-2990 Manager@islandrepssxm.com

Tobago (TAB)

Tobago Travel Limited

(868) 639-8105 tobagotrav@gmail.com

St. Thomas (STT)

Tropic Tours

(340) 998-0135 pam@pamlarsen.com

Turks & Caicos (PLS)

Turtle Tours LTD

(649) 241-9722 marco.travel@tciway.tc

Central America

Belize City, Belize (BZE)

Discovery Expeditions Belize, Limited

(501) 671-0748 customerservice@discoverybelize.com

Liberia, Costa Rica (LIR)

Central American Tours

(506) 4010-1004 cservice@catours.net

San Jose, Cost Rica (SJO)

Central American Tours

(506) 4010-1004 cservice@catours.net

Panama (PTY)

Decameron Tours

(507) 993-2449 islay.vergara@decameronpty.com