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​End-to-end customer support

We’re committed to making every aspect of travel-from planning to the day you return home—an enjoyable and effortless experience.

We treat your vacation as if it were our vacation.

Having the correct information and recommendations at the right time can make all the difference when planning a truly great vacation. That’s why Funjet’s end-to-end service starts the moment you begin dreaming about your getaway. Everything you need to make confident travel decisions is at your finger-tips. Otherwise, all you have to do is ask. ​


Your support team

We are available to answer your questions and help you plan a great vacation. Call us at 888-558-6654 Monday through Friday 8am-9pm and 10am-6pm (CST) over the weekend or email customersupport@funjet.com.

For even more tailored recommendations and advice, you can reach one of our Insiders, staffed for their experience in specific vacation destinations. Send us an email and get your dreaming started.

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Insider tip:

Want to share some memories when you return home? We’d love to have you email us (aftertravel@funjet.com) those too.

Your in-destination travel experts

Have a question during your trip? No problem! We have an established network of folks on the ground to assist in every way possible. They are fluent in both English and their local language. You can find them at your hotel during desk hours to help you with activities, restaurant preferences, and support if the unexpected happens. Meet our contacts in your destination.

And, of course we’re always here to help. We’re available to you 24-hours a day, 7 days a week, just by calling +1 414-934-1535 or emailing wecare@funjet.com.

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Insider Tip:

Call us for things like weather or family-related emergencies, or even if you just have general questions about your trip. We’re here to help.

Your security blanket

Because you never know what the weather or life can bring, we offer the option of adding all-in-one travel protection to your reservations. One easy package that can include your flight, hotel and coverage for lost luggage, losses due to bad weather, delays and medical expenses.

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Insider Tip:

Trust the experts here, this industry-leading travel protection plan will take the worry out of vacation planning.

Give it to us straight

How was it? If you had an unforgettable getaway and want to shout it from the rooftops, we want to hear about it. Or, if your experience didn’t meet your expectations, we really want to hear about it. Learning from our vacationers is the best way to improve your next experience and make Funjet Vacations even better. So please, let us know about your experiences - the good or the bad. You can email us at aftertravel@funjet.com or on our Facebook page.

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