Overview
Voted one of the "Top Ten Most Romantic Hotels in The World" by Forbes Magazine, El Dorado Seaside Suites, by Karisma offers stunning oceanfront accommodations designed for luxury travelers, spa enthusiasts and couples seeking romance and relaxation. Here, all suite accommodations are designed for complete pampering and indulgence with romantic four post beds, 24-hour all-inclusive room service and the atmosphere of an intimate boutique hotel. And with a selection of wedding, honeymoon and anniversary options, first class service, outstanding amenities and a signature, gourmet-inclusive dining program, Riviera Maya’s El Dorado Seaside Suites, by Karisma is the perfect setting for laid-back retreats and romantic getaways.
HOTEL OVERVIEW
Number of Floors 3
Number of Rooms 280
Year Built 1994
Last Renovation 2006
Renovations/Important Information:
Important Notice
*The El Dorado Resort is an adults only resort. You must be at least 18 years old to stay at the hotel.
*The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
Check-in Time 3:00 PM
Check-out Time 12:00 PM
Check-in Minimum Age 18
Adults Only Yes
Atmosphere Both Active and Relaxed
Hotel Appeals To All Groups HOTEL AMENITIES
Non-Smoking Rooms Available All Rooms
On-Site Shopping Gift Shop
Room Service Available Yes
Room Service Hours 24 Hours
24-Hour Front Desk Yes
Wake Up Calls All Rooms
Concierge Yes
Porter/Bellhop Available Yes
Baggage Check Available Yes, Complimentary
Courtesy Room Yes, Complimentary
Safety Deposit Box Available Yes, Complimentary
Business Services On-Site Yes, Fees May Apply
Description of Business Center:
internet access, fax services
Internet Access Terminal Yes, Fees May Apply
Housekeeping Daily
Laundry Service Yes, Fees May Apply
Laundry Service Type Valet
Self Parking Yes, Complimentary
Valet Parking Yes, Complimentary
Primary Airport Name CUN
Distance to Primary Airport
Within 60 miles (96km) HOTEL POLICIESHotel Cancellation Policy: *ANY Cancellations and No Shows for travel Dec 23, 2009 - Jan 3, 2010 or Dec 23, 2010 - Jan 3, 2011 will incur a FULL STAY Penalty and any applicable product penalties. *Cancellations made inside of 3 days prior to arrival, or No Shows, incur a 2 night penalty and applicable product penalties. (May 1, 2009 - Dec 22, 2009) (Jan 4, 2010 - Dec 22, 2010) (Jan 4, 2011 - Dec 22, 2011) Length-of-Stay Policy: Minimum night stay: None Hotel Deposit Requirements: A credit card imprint or cash deposit is required upon check-in for telephone or incidental charges. Hotel Spring Break Policy: While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment. Room Taxes: Included in vacation price. Service Charges: Included in vacation price. Check-in/Check-out: 3:00 PM check-in 12:00 PM check-out Minimum check in age is 18 year round
Current Promotions:Free Honeymoon and Anniversary Package
Free Sweet Wedding Package
All Inclusive Amenities
ADDRESS
El Dorado Seaside Suites, by Karisma
KM 95 Carretera Cancun - Tulum
Kantenah, Riviera Maya, QR
MEXICO
LOCATIONRiviera Maya - Beach
Room Accommodations
Perfect for laid-back retreats and romantic getaways, couples, luxury travelers and spa enthusiasts are treated to an unforgettable atmosphere of elegance, carefree relaxation and breezy tropical vistas. Fronting the bright, clear waters of the Mexican Caribbean, El Dorado Seaside Suites, by Karisma offers spacious and romantic guest suites complete with a separate Jacuzzi bath, plush king-size beds, mini-bars refilled daily, a DVD player, 24-hour room service and gourmet all-inclusive access to the resort’s selection of distinctive restaurants and bars. Blending contemporary and authentic Mexican styles, El Dorado Seaside Suites, by Karisma provides a lavish home away from home in one of the world’s most romantic destinations.
Honeymoon Suite
Bedding options available:
1 king
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Tub & shower
Private hot tub/jacuzzi All rooms
Hairdryer All rooms
Television All rooms
Cable/satellite television All rooms
VCR player available All rooms
DVD player available All rooms
Newspaper delivery Daily
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIESOversized apartment Honeymoon & Anniversary package included pool w/private pool floats, for exclusive use of premium suites guests private beach bed in front of the suite, with daily option of overnight stay aromatherapy in room fresh flower arrangement upon arrival bottle of fine house wine upon arrival fruit basket refreshed daily gourmet bites in the room nightly complimentary bottle of you favorite liquor (1 bottle) in the room with a 4 night minimum stay option of prearranged room service breakfast on your terrace daily preference for dinner reservations at any restaurant special romantic turn down service daily vip amenities & daily newspaper (Miami Herald or Times Digest)
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total This is an adults only property. No children are allowed
Jacuzzi Junior Suite
Bedding options available:
1 king bed or 2 dbl beds (only 15 dbl suites available)
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Tub & shower
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
In-room safe All rooms
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIES123 Jacuzzi Junior Suites in two and three storey buildings. All Jacuzzi Junior Suites are provided with: Jacuzzi, Mexican decoration, air conditioning, ceiling fan, king size or double bed, marble or Mexican title floors, private shower, color satellite TV, DVD player, minibar, Coffee Maker Machine, hair dryer, safety deposit box, iron and ironing board. Every Suite has a terrace or balcony and most of them with a hammock and chairs. Some with split level floors. All Garden View. 108 with King size bed and 15 with double beds.
ROOM POLICIESOccupancy limits - 3 adults, 0 children, 3 total This is an adults only property. No children are allowed
Oceanfront Jacuzzi Junior Suite
Bedding options available:
1 king bed
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Tub & shower
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
In-room safe All rooms
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIES92 Ocean Front Jacuzzi Junior Suites in one and two storey buildings. All Junior Suites are provided with: Jacuzzi, Mexican decoration, air conditioning, ceiling fan, king size bed, marble or Mexican title floors, private shower, color satellite TV, DVD player, minibar, Coffee Maker Machine, hair dryer, safety deposit box, iron and ironing board. Every Suite has a terrace or balcony and all of them with a hammock and chairs.
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total This is an adults only property. No children are allowed
Oceanview Jacuzzi Junior Suite
Bedding options available:
1 king bed
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Tub & shower
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
In-room safe All rooms
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIES13 Ocean View Jacuzzi Junior Suites in two and three storey buildings. All Junior Suites are provided with: Jacuzzi, Mexican decoration, air conditioning, ceiling fan, king size bed, marble or Mexican title floors, private shower, color satellite TV, DVD player, minibar, Coffee Maker Machine, hair dryer, safety deposit box, iron and ironing board. Every Suite has a terrace or balcony and all of them with a hammock and chairs.
ROOM POLICIESOccupancy limits - 3 adults, 0 children, 3 total This is an adults only property. No children are allowed
Swim Up Jacuzzi Junior Suite
Bedding options available:
1 king bed
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Tub & shower
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
In-room safe All rooms
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIES49 Swim up Jacuzzi Junior Suites, all with King size bed. From these 1st floor suites, you can step out onto a lazy river right off your patio which connects to the semi-private pool. All rooms include table with 2 chairs, vanity table, radio and alarm clock, DVD and CD player, air conditioning, ceiling fan, Mexican or marble tile floors, bathroom, indoor Jacuzzi, satellite television, coffee maker, safety deposit box, private terrace with a hammock and amenity kit.
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total This is an adults only property. No children are allowed
 Sample Guestroom
ROOM CATEGORIES AVAILABLE:
Please check availability for your preferred travel dates. Room categories may not be available at all times.
Dining & Entertainment
Creating a world of romance, relaxation and complete pampering, El Dorado Seaside Suites, by Karisma provides honeymooners, couples and luxury travelers alike with an adults-only oasis in the heart of the Riviera Maya. Fronting the clear blue waters of the Mexican Caribbean, guests of El Dorado Seaside Suites, by Karisma enjoy the luxury of Gourmet All-Inclusive restaurants and bars offering everything from creative Latino fusion cuisine at Vida to wood-burning oven pizzas and Angus burgers at the Sandwicherie. With not a single buffet line in sight, signature a’ la Carte restaurants ensure each dining experience is relaxing, while 24-hour room service adds to the complete hospitality and opulent service at this elegant hideaway.
DINING
Number of Restaurants On Site: 5
For the comfort and maximum flexibility, none of the resaurants require reservations.
LA CARRETA
Mexican a la carte specialties.
ARRECIFES
Breakfast a la carte
Lunch a la carte
International dinner,
KLAY TALAY RESTAURANT
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.
MIA CASA
Contemporary Italian Cuisine.
Open for Dinner a la carte from 5:30 pm to 10:00pm. Air conditioned and outdoor dining opportunities.
VIDA GARDEN GRILL
Latin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned with an outside waiting area. Margaritas menu available
To enhance your dinning experience Our Restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals
All restaurants are non smoking and do not require reservations, first come first serve.
Number of Lounges/Bars On Site: 8
BAR LAS GUACAMAYAS: Open 10am to 2am
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.
SWIM UP BAR ARRECIFES: Open 9am to 6pm
Swim up bar. Lively pool bar to enjoy all kinds of drinks.
BAR LOS COTORROS: Open 10am to 11pm
Bar with swings. Located at the relaxing pool across from the SPA.
GUACAMAYA LOUNGE: Open 10pm to 2am
Seaside lounge offering live music and views of the sea.
SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.
Open from 12:00 am to 6:00 pm.
SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.
Open from 10:00 am to 6:00 pm.
LA CANTINA
Indoor bar at the Mexican Restaurant. Wideselection of tequilas
Open from 5:00 pm to 23:00 pm.
SANDWICHERIE – Wood burning oven pizzas made to order and a selection of Mexican speciality snacks
ENTERTAINMENT
Entertainment On Site
Yes Live music several times a week, Mexican party and local folkloristic show, Magic Show, theme nights, fire show, white magic party. First Attraction Served
Xel- Ha First Attraction Shuttle Service
No Distance to First Attraction
Within 15 miles
Second Attraction Served
Xcaret Second Attraction Shuttle Service
No Distance to Second Attraction
Within 15 miles Third Attraction Served
Playa Del Carmen Third Attraction Shuttle Service
No Distance to Third Attraction
More than 15 miles
Fourth Attraction Served
Ruins of Tulum
Distance to Fourth Attraction
More than 15 miles
Recreation & Activities
Where the white sands of the Riviera Maya meet the crystalline waters of the Mexican Caribbean, guests staying at the El Dorado Seaside Suites, by Karisma enjoy inspired recreation and activities throughout their stay. Spectacular amenities include scuba clinics in the pool, sparkling swimming pools, a tennis court, live music and entertainment, a modern fitness center and daily activities like beach volleyball, Aquaerobics and salsa lessons. El Dorado Seaside Suites, by Karisma’ spa also offers an extensive menu of services including Aromatherapy full-body messages and hydrotherapy designed to relax and revive the senses. Wedding, honeymoon and anniversary packages are also available for guests looking to tie the knot or celebrate a special moment in one of the world’s most romantic destinations. Escape the ordinary during stays at the romantic and enchanting El Dorado Seaside Suites, by Karisma.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Activities/Tour Desk
Yes
Beach Type
Secluded
Beach Access
Direct
Number of Swimming Pools
3
Number of Wading Pools
0
Adult Outdoor Pools Are Heated
None
Swim-up Pool Bars
Yes
Non-Motorized Water Sports Available
Yes, Complimentary
Kayaks and snorkeling.
Motorized Water Sports Available
No
Gameroom/Arcade On Site
No
Children's Activity Program
No
Children's Play Area
No
Bike Rental On Site
No
Moped Rental On Site
No
Tennis Courts Available
Yes, Complimentary
Number of Tennis Courts On Site
1
Number of Lighted Tennis Courts On Site
0
Tennis Equipment Rental Available
Yes, Complimentary FITNESS & SPA FACILITIES
Fitness Center
Yes, Complimentary
Hot Tubs/Jacuzzis - Indoor
280
Hot Tubs/Jacuzzis - Outdoor
1
Sauna Available
Yes, Complimentary
Spa Available
Yes, Fees May Apply
Steam Room Available
Yes, Complimentary WEDDING SERVICES
Wedding Services On Site
Yes
Wedding packages are available for purchase. Please contact the hotel directly for more details.
weddings@karismahotels.com GOLF AMENITIES
Golf Course On Site
No
Distance to Off Site Golf Course
Within 10 miles
Off Site Golf Shuttle
No
Photos
Select a thumbnail to view a larger image.
Current PromotionsFree Honeymoon and Anniversary Package
Valid Booking Dates: Jan 1, 2010-Dec 22, 2011
Valid Travel Dates: Jan 1, 2010-Dec 22, 2011
*The Free Honeymoon and Wedding Anniversary Package is valid when booking an Oceanfront Jacuzzi Junior Suite or a Swim-up Jacuzzi Junior Suite.
Enjoy the following free amenities while celebrating your honeymoon or wedding anniversary with El Dorado:
-Private romantic candle light dinner for two on the beach
-Chilled bottle of domestic champagne delivered to your room upon arrival
-Couples 20 minute massage
-Guaranteed king size bed
-Special in-room towel arrangement daily
-Bathrobes for use during stay
The following restrictions apply:
-Valid for minimum stay of 3 nights.
-Reservations must be commented 'HNY' or 'ANV' at the time of booking.
-Proof of marriage is required at check-in.
-The anniversary package is offered exclusively within 30 days before of after marriage date.
-The honeymoon package is offered up to 30 days after marriage date.
-This package is available in other room categories at an additional cost per couple, per stay, and is payable to the hotel directly.
-Package inclusions may vary without previous notice.
Free Sweet Wedding Package
Valid Booking Dates: Jan 1, 2010-Dec 22, 2011
Valid Travel Dates: Jan 1, 2010-Dec 22, 2011
*The Free Sweet Wedding Package is available when booking a Swim-up Jacuzzi Junior Suite for a minimum of 7 nights plus 15 additional room nights in any category.
With a backdrop of heavenly blue waters, brilliant skies, and pure white sands, your special day will be just as you dreamed. The professional wedding planners will see to every detail, right down to the red carpet aisle runner in your chosen wedding location.
-Justice of the Peace or non-denominational minister
-Complimentary online bridal registry and wedding website
-Romantically decorated suite on wedding night
-Breakfast in bed on first honeymoon day
-Dinner for wedding party (up to 30) in Arrecifies restaurant
-All amenities of the Honeymoon & Anniversary Package
The following restrictions apply:
-This package is coordinated with hotel directly.
-Must be booked at least 30 days in advance.
-Hotel does need to be contacted 3 working days or more in advance when reservations are made.
-A non-refundable $100 deposit and signed wedding contract must be received to hold wedding date and full payment is due no later than 30 days prior to wedding date.
-A maximum wedding group size is 500 people.
-Package inclusions may vary without previous notice.
All Inclusive Amenities
Valid Booking Dates: Jan 1, 2009-Dec 22, 2011
Valid Travel Dates: Jan 1, 2009-Dec 22, 2011
The all-inclusive program includes the following amenities:
-Gourmet Inclusive Inclusions:
-Champagne registration
-All meals, served a la carte, authentic Mexican, Asian, and International cuisine
-Weekly theme dinners and shows
-Unlimited beverages
-Nightly live music at the Guacamaya Lounge
-Paddle boats, kayaks, daytime tennis, volleyball, and table tennis
-Aqua aerobics, dance exercises, stretching, and aerobic classes
-Daytime social activities including beach walk tours, Spanish lessons, comedy shows, Mexican cooking classes and ceramic painting (ceramic piece not included).
-All taxes and gratuities
CURRENT PROMOTIONS KEY
 = Food  = Honeymoon  = Family  = Savings
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