Overview
With a distinctive attention to detail and an emphasis on tropical luxury and personalized service, the adults-only, all-suite Excellence Riviera Cancun Resort provides supreme comfort, gourmet dining and an opulent spa in a lavish setting. Bordered by white-sand beaches, the brilliant turquoise waters of the Caribbean Sea and within driving distance of Mayan ruins, championship golf courses and Cancun’s shops, dining and entertainment, Excellence Riviera Cancun provides the ideal oasis for fun under the sun. Whether you are seeking the perfect romantic location to tie the knot, celebrate an anniversary or indulge in complete spa pampering and luxury, Excellence Riviera Cancun is an ideal home away from home.
HOTEL OVERVIEW
Number of Floors 4
Elevators Yes
Number of Rooms 440
Year Built 2004
Last Renovation N/A
Renovations/Important Information: *Important Notice: *The Excellence Riviera Cancun is an adults only resort. You must be at least 18 years old to stay at the hotel.
Check-in Time 3:00 PM
Check-out Time 12:00 PM
Check-in Minimum Age 18
Adults Only Yes
Atmosphere Both Active and Relaxed
Hotel Appeals To All Groups HOTEL AMENITIES
Non-Smoking Rooms Available All Rooms
Handicap Accessible Hotel Yes
Number of Handicap Equipped Rooms 6
On-Site Shopping Multiple Shops
Room Service Available Yes
Room Service Hours 24 Hours
24-Hour Front Desk Yes
Wake Up Calls All Rooms
Concierge Yes
Porter/Bellhop Available Yes
Baggage Check Available Yes, Complimentary
Courtesy Room Yes, Complimentary
Safety Deposit Box Available Yes, Complimentary
ATM Available Yes
Business Services On-Site Yes, Fees May Apply
Description of Business Center:
Internet Access Terminal Yes, Fees May Apply
Housekeeping Daily
Laundry Service Yes, Fees May Apply
Laundry Service Type Valet
Self Parking Yes, Complimentary
Valet Parking Yes, Complimentary
Primary Airport Name CUN
Distance to Primary Airport
Within 15 miles (24km) HOTEL POLICIESHotel Cancellation Policy *Cancellations made inside of 3 days prior to arrival, and no shows, incur a full stay penalty and applicable product penalties. (Valid through Dec 23, 2009) *Cancellations made inside of 7-4 days prior to arrival incur a 1 night penalty and applicable product penalties. (Apr 12, 2009 - Jun 30, 2009) (Aug 24, 2009 - Dec 23, 2009) *Cancellations made inside of 14-4 days prior to arrival incur a 1 night penalty and applicable product penalties. (Jul 1, 2009 - Aug 23, 2009) *Cancellations made inside of 14 days prior to arrival incur a 1 night penalty and applicable product penalties. (Jul 1, 2009 - Aug 23, 2009)(Dec 24, 2009- Jan 2, 2010) (Dec 24, 2010 - Jan 2, 2011) *Cancellations made inside of 3 days prior to arrival, and no shows, incur a 2 night penalty and applicable product penalties. (Dec 24, 2009- Dec 22, 2010)(Dec 24, 2010- Dec 22, 2011) *No shows and early check-outs incur a full stay penalty and applicable product penalties. (Dec 24, 2009- Jan 2, 2010) (Dec 24, 2010 - Jan 2, 2011) Length-of-Stay Policy Minimum night stay: None Hotel Deposit Requirements A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges. Hotel Spring Break Policy While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment. Room Taxes Included in vacation price Check-in/Check-out 3:00 PM check-in 12:00 PM check-out Minimum check-in age is 18 year round.
Current Promotions:Honeymoon And Anniversary Welcome Gift
Execllence Honeymoon Package
All Inclusive Amenities
ADDRESS
Excellence Riveria Cancun Carretera Federal 307 Chetumal - Puerto Juarez Benito Juarez, Puerto Morales, QR MEXICO
LOCATIONOn the beach, Puerto Morales
Room Accommodations
A haven of luxury for couples, honeymooners and spa enthusiasts alike, Excellence Riviera Cancun provides all-suite accommodations that are all just a few steps from the water. A haven from the sun and sand, guests enjoy a full range of first-class amenities including a private patio or balcony, plush bathrobes and slippers to use during your stay, a stocked mini bar replenished daily, a CD/DVD player, pillow menu and a marble bathroom complete with a jetted whirlpool bathtub, separate shower and VIP amenities. Where luxury travelers can get away from it all, Excellence Riviera Cancun has something for every whim.
Excellence Club Honeymoon Suite Oceanfront
Bedding options available: 1 KING BED.
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
Modem/dataport connection Yes, complimentary
In-room safe All rooms
Internet terminal within the room available Yes, complimentary
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESOcean view Private Check-in and check-out / early check-in (subject to availability) Private concierge service (7am to 11pm) Private Lounge (7am to 11pm) Superior VIP toiletries, upgraded mini-bar and roomservice menu Own pool and Jacuzzi at the pool area / private beach area Complimentary Beach bag Shoe shine service Daily fruit basket in room Fresh flowers in room upon arrival In-room liquor dispenser Additional exterior jacuzzi Massage room inside the room
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Excellence Club Jr Suite Oceanfront
Bedding options available: 1 king or 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
Modem/dataport connection Yes, complimentary
In-room safe All rooms
Internet terminal within the room available Yes, complimentary
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESPrivate Check-in and check-out / early check-in (subject to availability) Private concierge service (7am to 11pm) Private Lounge (7am to 11pm) Superior VIP toiletries, upgraded mini-bar and roomservice menu Own pool and Jacuzzi at the pool area / private beach area Complimentary Beach bag Shoe shine service Daily fruit basket in room Fresh flowers in room upon arrival In-room liquor dispenser Additional exterior Jacuzzi Pillow menu
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Excellence Club Jr Swim Up Suite Oceanview
Bedding options available: 1 king
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Newspaper delivery Daily
Modem/dataport connection Yes, complimentary
In-room safe All rooms
Internet terminal within the room available Yes, complimentary
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESPrivate Check-in and check-out / early check-in (subject to availability) Private concierge service (7am to 11pm) Private Lounge (7am to 11pm) Superior VIP toiletries, upgraded mini-bar and roomservice menu Own pool and Jacuzzi at the pool area / private beach area Complimentary Beach bag Shoe shine service Daily fruit basket in room Fresh flowers in room upon arrival In-room liquor dispenser Additional exterior jacuzzi and direct access to the pool.
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Junior Suite Oceanview
Bedding options available: 1 king.
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Modem/dataport connection Yes, complimentary
In-room safe All rooms
Internet terminal within the room available Yes, complimentary
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESPillow menu, Turn-down service, Hotel stationary and VIP toiletries.
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Junior Suite Spa or Poolview
Bedding options available: 1 King or 2 double beds.
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Modem/dataport connection Yes, complimentary
In-room safe All rooms
Internet terminal within the room available Yes, complimentary
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESPillow Menu, Turn-down service, Hotel stationary and VIP toiletries.
ROOM POLICIESOccupancy limits - 3 adults, 0 children, 3 total
Junior Swim Up Suite Spa or Poolview
Bedding options available: 1 king or 2 double beds.
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
Modem/dataport connection Yes, complimentary
In-room safe All rooms
Internet terminal within the room available Yes, complimentary
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESTurn-down service, Hotel stationary, pillow menu, VIP toiletries, additional exterior Jacuzzi and direct access to the pool.
ROOM POLICIESOccupancy limits - 3 adults, 0 children, 3 total
 Sample Guestroom
ROOM CATEGORIES AVAILABLE:
Please check availability for your preferred travel dates. Room categories may not be available at all times.
Dining & Entertainment
An adults-only oasis of stunning vistas, refined amenities and spectacular variety, Excellence Riviera Cancun has something for every taste. A great choice for luxury travelers looking to be pampered, reservations are never required at Excellence Riviera Cancun’s selection of eight gourmet restaurants; while 24-hour room service and an upscale selection of bars and lounges are available from sun up to sun down. Indulge in mouthwatering cuisine at the Lobster Restaurant, sample flavorful drinks at the Martini bar or unwind in the cigar bar-whatever your taste, Excellence Riviera Cancun has something new to experience.
DINING
Number of Restaurants On Site: 8
CHEZ ISABELLE Enjoy one of our most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required.
SPICE Taste our Asian & Japanese Restaurant, where you will find different options from each orienal cuisine. This restaurant has got 4 tepanyaki stations where our cheffs will cook only for you. Open for dinner a la carte. No reservation required.
OREGANO Pizza e Pasta – Casual Pizzeria & Trattoria. This restaurant is open for lunch and dinner a la carte. Enjoy the best ocean front views. No reservation required
TOSCANA Our fine Italian restaurant is open for dinner a la carte. We have created a special atmosphere for your romantic dinner. No reservation required.
THE GRILL This palapa-restaurant is open most of the day. We serve a late breakfast a la carte, a snack a la carte for lunch and for dinner is our Steak House restaurant. No reservation required.
BARCELONA We serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous mediterranean cusine. A la carte for dinner. No reservation required.
AGAVE Our mexican restaurant has got two different areas, a mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required.
THE LOBSTER HOUSE Come and see in how many different ways we can cook lobster. No reservation required
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
Number of Lounges/Bars On Site: 10
Lobby Bar Coffee Bar Swim up pool Bar Pool and Beach bar Pool Bar at the Excellence Club Piano Bar - sing along and comedy club Theater Bar Cigar Bar Fruit Juice Bar Chill out Lounge Bar
ENTERTAINMENT
Entertainment On Site
Yes Sailing, Windsurfing, Sea kayaking, Snorkeling, Introductory scuba lesson, Aerobics, Water Aerobics, Water polo, Fitness, Yoga, Jogging, Spanish lessons, Dancing lessons, Cooking lessons Theme nights, Beach volleyball, Beach football, Tennis, Basketball, Bicycles, Table tennis, Darts, Board games, Archery, Air rifle shooting, Billiards, Fully equipped fitness center First Attraction Served
Puerto Morelos First Attraction Shuttle Service
Yes, Complimentary Distance to First Attraction
Within 1 mile
Second Attraction Served
Playa del Carmen Second Attraction Shuttle Service
No Distance to Second Attraction
More than 15 miles Third Attraction Served
Cancun shopping area Third Attraction Shuttle Service
No Distance to Third Attraction
More than 15 miles
Fourth Attraction Served
Xcaret natural park
Fourth Attraction Shuttle Service
No
Distance to Fourth Attraction
More than 15 miles

Recreation & Activities
Where peaceful sunny days are complimented by personalized service, warm hospitality and upscale amenities, Excellence Riviera Cancun offers the perfect setting for unforgettable Rivera Mayan vacations. Here luxury travelers, spa enthusiasts and couples are treated to unparalleled recreation and activities options including Excellence Riviera Cancun’s first class spa, convenient wedding packages for guests looking to tie the knot, a modern fitness room, world class championship golf courses nearby and enjoyable activities like sailing, yoga and theme nights.
***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Activities/Tour Desk
Yes
Beach Type
Public
Beach Access
Direct
Description of Pools: A total of 6 swimming pools, 2 of them heated with an exspanse of over 77,877 sq. feet, guest enjoy privacy and variety throughout the resort. All suites on the ground floor have direct access to the pool.
Number of Swimming Pools
6
Number of Wading Pools
0
Adult Outdoor Pools Are Heated
Some Pools
Swim-up Pool Bars
Yes
Non-Motorized Water Sports Available
Yes, Complimentary
Kayaks, snorkeling equipment, sailing, and windsurfing.
Motorized Water Sports Available
Yes, Fees May Apply
Deep sea fishing, private yacht excursions, and scuba diving with instruction are available at an additional cost.
Gameroom/Arcade On Site
No
Children's Activity Program
No
Children's Play Area
No
Bike Rental On Site
Yes, Complimentary
Moped Rental On Site
No
Tennis Courts Available
Yes, Complimentary
Number of Tennis Courts On Site
2
Number of Lighted Tennis Courts On Site
2
Tennis Equipment Rental Available
Yes, Complimentary FITNESS & SPA FACILITIES
Fitness Center
Yes, Complimentary
Hot Tubs/Jacuzzis - Indoor
0
Hot Tubs/Jacuzzis - Outdoor
5
Sauna Available
Yes, Fees May Apply
Spa Available
Yes, Fees May Apply
Steam Room Available
Yes, Fees May Apply WEDDING SERVICES
Wedding Services On Site
Yes
Excellence Wedding Package free of charge if a Excellence Club Jr. Suite View room or higher category booked for minimum of 7 night stay.
Group wedding offer: If 5 rooms booked by the same operator for a minimum 7 night stay then The Excellence Wedding package is free of charge to the wedding couple.
Wedding dates must be requested at least 4 months in advance.
Please contact hotel directly for details in wedding package. GOLF AMENITIES
Golf Course On Site
No
Distance to Off Site Golf Course
Within 10 miles
Off Site Golf Shuttle
No
Photos
Select a thumbnail to view a larger image.

Current PromotionsHoneymoon And Anniversary Welcome Gift
Valid Booking Dates: Jan 1, 2009-Dec 22, 2011
Valid Travel Dates: Jan 1, 2009-Dec 22, 2011 Honeymooners and Anniversary couples receive complimentary fresh fruits, one bottle of sparkling wine, rose petals in the room upon arrival, special turn down service, and one champagne breakfast in bed (reservations for breakfast must be made in advance with the Guest Services). Couples also receive a 15 percent discount on all Spa treatments at the Spa.
To receive this offer, just enter "HNY" or "ANV" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Proof of marriage must be provided at check-in.
Execllence Honeymoon Package
Valid Booking Dates: Jan 1, 2009-Dec 22, 2011
Valid Travel Dates: Jan 1, 2009-Dec 22, 2011 For couples staying a minimun of 7 night and booked in the Excellence Club Junior Suite Oceanview or higher, they will receive: *Champagne on arrival *Fresh flowers and exotic fruit basket in room upon arrival *Champagne breakfast in bed served the first morning after arrival *Aurum Couples Treatment: Experience the ultimate relaxation, with an aromatic full body massage, followed by a reflex thermal foot treatment that will renew your skin with a marine mint exfoliation and will relieve your feet with a distressing mask, and ending with a facial and scalp pressure massage. Duration - 50 minutes *Private beachfront dinner one evening - upon return from dinner, you will find a romantic rose petal bath ready for you with essential oils and candles *A surprise gift. *Proof of marriage must be presented upon arrival *Exception - Not available during Christmas and New Years. Not combinable with the Excellence Wedding Package. This package may be purchased in other room categories. Please consult hotel for more information.
All Inclusive Amenities
Valid Booking Dates: Jan 1, 2009-Dec 22, 2011
Valid Travel Dates: Jan 1, 2009-Dec 22, 2011 The all-inclusive program includes the following amenities: -Full breakfast, lunch, dinner and snacks each day -8 a la carte dining options and 1 buffet restaurant for breakfast and lunch -Unlimited premium and domestic beverages, includes Natural fruit juices and soft drinks -24 hour room service -Pool and beach waiter service -Non-motorized water sports -Daily activities and nightly entertainment -Tennis clinics -Game room -Fully equipped Fitness Center -Taxes and Gratuities
CURRENT PROMOTIONS KEY
 = Food  = Honeymoon  = Family  = Savings
|
|
|