SAVE $100* on your next reservation!to all international destinations and Hawaii Enter Promo Code ULTRAW1209 when you book to save $100! - Discount: $100 per reservation
- Promo code: ULTRAW1209
- Booking dates: 12/15/09-3/31/2010
- Departing from: All origins
- Valid destinations: All international destinations and Hawaii
- Travel dates: 1/1/2010-6/15/2010
- Black out dates: 3/12-3/22/10, 4/2-4/9/10
- Other Restrictions: Must be booked 60 days prior to departure. Minimum purchase of $1800 required with a minimum 3 night vacation. Must be paid in full at time of booking. Not valid on land-only, group, or air-only vacations. Valid only on new reservations. Only one Promo code is valid per reservation.
Aventura Spa Palace
Vacation to Riviera Maya (RVM) Current Promotions:
Upgrade/$100 Spa Credit
Golf, Spa, and Optional Tours Credit - 2010
Palace Passport Promotion - 2010
Honeymoon Welcome Gifts 2010
Anniversary Welcome Gift - 2010
Free Weddings
Unlimited Phone Calls
All Inclusive Amenities
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Overview
A shimmering compliment to the sparkling waters of the Caribbean Sea, this romantic, adults-only resort appeals to honeymooners, spa-lovers and couples looking to tie the knot or fall in love. An inviting blend of service and amenities, guests are treated to a dynamic selection of restaurants and bars; pampering spa services; exchange privileges at any of the nearby Palace Resorts; daily and nightly entertainment; a variety of non-motorized water sports and spacious guestrooms featuring a private balcony with a hammock, plush “Palace Beds®,” 24-hour room service, double Jacuzzis, a liquor dispenser containing whiskey, tequila, rum and vodka and plush bathrobes and slippers to use throughout your stay.
HOTEL OVERVIEW
Number of Floors 4
Elevators Yes
Number of Rooms 777
Year Built 1999
Last Renovation 2005
Renovations/Important Information:
***Important Information For Our Guests***
- The hotel has an Adults Only Concept. The hotel will not allow any children under 18.
- The hotel is located on the ocean but it is on a lagoon style beach. There is a beach inlet located in front of the hotel.
- Spa treatments are not included in the vacation price. Fees apply.
Check-in Time 3:00 PM
Check-out Time 12:00 PM
Check-in Minimum Age 18
Adults Only Yes
Atmosphere Both Active and Relaxed
Hotel Appeals To All Groups HOTEL AMENITIES
Non-Smoking Rooms Available All Rooms
Handicap Accessible Hotel Yes
Number of Handicap Equipped Rooms 8
On-Site Shopping Multiple Shops
Room Service Available Yes
Room Service Hours 24 Hours
Rollaway Beds Yes, Fees May Apply
24-Hour Front Desk Yes
Wake Up Calls All Rooms
Concierge Yes
Baggage Check Available Yes, Complimentary
Safety Deposit Box Available Yes, Complimentary
ATM Available Yes
Business Services On-Site Yes, Fees May Apply
Description of Business Center:
Computers with Internet Access, printers, fax & copy machines.
Internet Access Terminal Yes, Fees May Apply
Housekeeping Daily
Laundry Service Yes, Fees May Apply
Laundry Service Type Valet
Self Parking Yes, Fees May Apply
Primary Airport Name CUN
Distance to Primary Airport
Within 60 miles (96km) HOTEL POLICIESHotel Cancellation Policy *Cancellations made inside of 3 days prior to arrival, or no shows, incur a 1 night penalty and applicable product penalties. (Valid through Dec. 23, 2009) (Jan. 4, 2010 - Dec. 23, 2010) *Cancellations made inside of 14 days prior to arrival, or no shows, incur a 3 night penalty and applicable product penalties. (Dec. 24, 2009 - Jan. 3, 2010) Length-of-Stay Policy Minimum night stay: 3 nights Hotel Deposit Requirements A credit card imprint or cash deposit may be required at time of check-in for telephone and incidental charges. Hotel Spring Break Policy While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment. Room Taxes Included in vacation price Service Charges Included in vacation price Check-in/Check-out 3:00 p.m. check-in 12:00 p.m. check-out Minimum check-in age is 18 year round.
Current Promotions:Upgrade/$100 Spa Credit
Golf, Spa, and Optional Tours Credit - 2010
Palace Passport Promotion - 2010
Honeymoon Welcome Gifts 2010
Anniversary Welcome Gift - 2010
Free Weddings
Unlimited Phone Calls
All Inclusive Amenities
ADDRESS
Aventura Spa Palace
KM 72 Carretera Cancun-Tulum
Riviera Maya, QR
MEXICO
LOCATIONRivera Maya - Beach, between Playa del Carmen and Puerto Aventuras.
Room Accommodations
2 Bedroom Presidential Suite
Bedding options available:
Bedroom #1: 1 king bed
Bedroom #2: 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Kitchen in room Kitchenette
Kitchen includes:
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers *Bathroom scale *Turndown service *Ceiling fan *Terrace with lounge chairs, chairs, and tables *Living room *Dining room *Half kitchen *Oceanview
ROOM POLICIESOccupancy limits - 6 adults, 0 children, 6 total
2 Bedroom Presidential Suite Golf
Bedding options available:
Bedroom #1: 1 king bed
Bedroom #2: 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Kitchen in room Kitchenette
Kitchen includes:
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers *Bathroom scale *Turndown service *Ceiling fan *Terrace with lounge chairs, chairs, and tables *Living room *Dining room *Half kitchen *Oceanview **************************************** (Valid for travel through Dec 23, 2009) *Golf package for adults 18 and over includes: One round of golf per room per day regardless of occupancy, transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf Club, and Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart. *Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-881-6086. *Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates. **************************************** (Valid for travel Dec 24, 2009 - Dec 23, 2010) *Golf package for adults 18 and over includes: Unlimited rounds of golf per adult per stay (non-transferable), transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resort, and Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart. *Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. *All adults sharing the room must pay the golf package rate as it cannot be sold separately. Unused rounds of golf are non-refundable. Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates.
ROOM POLICIESOccupancy limits - 6 adults, 0 children, 6 total
2 Bedroom Presidential Suite Golf/Spa
Bedding options available:
Bedroom #1: 1 king bed
Bedroom #2: 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Kitchen in room Kitchenette
Kitchen includes:
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
Outdoor furniture
Yes ADDITIONAL AMENITIESBedroom #1: 1 king bed Bedroom #2: 2 double beds *In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers *Bathroom scale *Turndown service *Ceiling fan *Terrace with lounge chairs, chairs, and tables *Living room *Dining room *Half kitchen *Oceanview **************************************** *Golf/Spa package includes one round of golf OR one select spa treatment per adult per night. *Transportation to and from the following courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resort, and Moon Palace Spa & Golf Club. Rounds of golf include beverages, snacks, and a shared cart. *Guests are able to choose one of the select spa treatments: -Aroma Reflexology (50min) -Sport Massage (50min) -Zen Shiatsu (50min) -Invigorating leg & foot massage (25min) and refresher facial (25min) -Face, head, and shoulder accupressure (25min) and refresher facial (25min) -Body scrub (25min) and manicure or pedicure (25min) *Tee times and spa treatments are subject to space and availability and can only be reserved (90) days prior to client's arrival. Golf reservations can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com or by fax at 01152-998-193-2011. *All adults sharing the room must pay the golf/spa package as it cannot be sold separately. Golf/spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Unused rounds of golf or spa treatments are non-refundable. Children ages 13-17 may purchase golf or spa packages at the resort, but must pay adult rates.
ROOM POLICIESOccupancy limits - 6 adults, 0 children, 6 total
Concierge Room
Bedding options available:
1 king bed
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka *L'OCCITANE bath amenities *Bathrobes and slippers *Two (2) 25 minute massages at the beach/spa/treatment rooms *Private beach lounge chair area with waiter service *Exclusive beach bag (one per room, per stay) *Aromatherapy menu *Espresso/American coffee maker *Alarm clock/radio/IPod dock *Private candlelight dinner at select locations (once per stay) *Nightly petit fours *Pillow menu *Turndown service *Exclusive concierge phone service *Private check-in and out *Late check-out & early check-in (subject to availability) *Oceanview
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Concierge Room Golf
Bedding options available:
1 king bed
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka *L'OCCITANE bath amenities *Bathrobes and slippers *Two (2) 25 minute massages at the beach/spa/treatment rooms *Private beach lounge chair area with waiter service *Exclusive beach bag (one per room, per stay) *Aromatherapy menu *Espresso/American coffee maker *Alarm clock/radio/IPod dock *Private candlelight dinner at select locations (once per stay) *Nightly petit fours *Pillow menu *Turndown service *Exclusive concierge phone service *Private check-in and out *Late check-out & early check-in (subject to availability) *Oceanview **************************************** (Valid for travel through Dec 23, 2009) *Golf package for adults 18 and over includes: One round of golf per room per day regardless of occupancy, transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf Club, and Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart. *Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-881-6086. *Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates. **************************************** (Valid for travel Dec 24, 2009 - Dec 23, 2010) *Golf package for adults 18 and over includes: Unlimited rounds of golf per adult per stay (non-transferable), transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resort, and Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart. *Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. *All adults sharing the room must pay the golf package rate as it cannot be sold separately. Unused rounds of golf are non-refundable. Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates.
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Concierge Room Golf/Spa
Bedding options available:
1 king bed
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
DVD player available All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka *L'OCCITANE bath amenities *Bathrobes and slippers *Two (2) 25 minute massages at the beach/spa/treatment rooms *Private beach lounge chair area with waiter service *Exclusive beach bag (one per room, per stay) *Aromatherapy menu *Espresso/American coffee maker *Alarm clock/radio/IPod dock *Private candlelight dinner at select locations (once per stay) *Nightly petit fours *Pillow menu *Turndown service *Exclusive concierge phone service *Private check-in and out *Late check-out & early check-in (subject to availability) *Oceanview **************************************** *Golf/Spa package includes one round of golf OR one select spa treatment per adult per night. *Transportation to and from the following courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resort, and Moon Palace Spa & Golf Club. Rounds of golf include beverages, snacks, and a shared cart. *Guests are able to choose one of the select spa treatments: -Aroma Reflexology (50min) -Sport Massage (50min) -Zen Shiatsu (50min) -Invigorating leg & foot massage (25min) and refresher facial (25min) -Face, head, and shoulder accupressure (25min) and refresher facial (25min) -Body scrub (25min) and manicure or pedicure (25min) *Tee times and spa treatments are subject to space and availability and can only be reserved (90) days prior to client's arrival. Golf reservations can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com or by fax at 01152-998-193-2011. *All adults sharing the room must pay the golf/spa package as it cannot be sold separately. Golf/spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Unused rounds of golf or spa treatments are non-refundable. Children ages 13-17 may purchase golf or spa packages at the resort, but must pay adult rates.
ROOM POLICIESOccupancy limits - 2 adults, 0 children, 2 total
Deluxe Oceanview
Bedding options available:
1 king or 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers
ROOM POLICIESOccupancy limits - 4 adults, 0 children, 4 total
Deluxe Room Resortview
Bedding options available:
1 king or 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers
ROOM POLICIESOccupancy limits - 4 adults, 0 children, 4 total
Superior Deluxe Gardenview
Bedding options available:
1 king or 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers
ROOM POLICIESOccupancy limits - 4 adults, 0 children, 4 total
Superior Deluxe Gardenview Golf
Bedding options available:
1 king or 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers **************************************** (Valid for travel through Dec 23, 2009) *Golf package for adults 18 and over includes: One round of golf per room per day regardless of occupancy, transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf Club, and Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart. *Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-881-6086. *Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates. **************************************** (Valid for travel Dec 24, 2009 - Dec 23, 2010) *Golf package for adults 18 and over includes: Unlimited rounds of golf per adult per stay (non-transferable), transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resort, and Moon Palace Spa & Golf Club), beverages, snacks, and a shared cart. *Tee times are subject to space and availability and can only be reserved (90) days prior to client's arrival. They can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. *All adults sharing the room must pay the golf package rate as it cannot be sold separately. Unused rounds of golf are non-refundable. Golf is available for children under 12 years of age at a special rate. Children ages 13-17 may purchase golf packages at the resort, but must pay adult rates.
ROOM POLICIESOccupancy limits - 4 adults, 0 children, 4 total
Superior Deluxe Gardenview Golf/Spa
Bedding options available:
1 king or 2 double beds
Air conditioning All rooms
Alarm clock/radio All rooms
Coffee/tea maker All rooms
Telephones All rooms
Tub and/or shower Shower only
Private hot tub/jacuzzi All rooms
Robes All rooms
Hairdryer All rooms
Iron/ironing board All rooms
Television All rooms
Cable/satellite television All rooms
In-room safe All rooms
Internet terminal within the room available Yes, fees may apply
Fully-stocked minibar Yes, complimentary
Room opens to balcony/patio
All Rooms
ADDITIONAL AMENITIES*In-room wine and fruits *Liquor dispenser containing whiskey, tequila, rum, and vodka *Farouk Biosilk bath amenities *Bathrobes and slippers **************************************** *Golf/Spa package includes one round of golf OR one select spa treatment per adult per night. *Transportation to and from the following courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resort, and Moon Palace Spa & Golf Club. Rounds of golf include beverages, snacks, and a shared cart. *Guests are able to choose one of the select spa treatments: -Aroma Reflexology (50min) -Sport Massage (50min) -Zen Shiatsu (50min) -Invigorating leg & foot massage (25min) and refresher facial (25min) -Face, head, and shoulder accupressure (25min) and refresher facial (25min) -Body scrub (25min) and manicure or pedicure (25min) *Tee times and spa treatments are subject to space and availability and can only be reserved (90) days prior to client's arrival. Golf reservations can be pre-arranged at "teetimes@palaceresorts.com" or by fax at 01152-998-193-2011. Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com or by fax at 01152-998-193-2011. *All adults sharing the room must pay the golf/spa package as it cannot be sold separately. Golf/spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Unused rounds of golf or spa treatments are non-refundable. Children ages 13-17 may purchase golf or spa packages at the resort, but must pay adult rates.
ROOM POLICIESOccupancy limits - 4 adults, 0 children, 4 total
 Sample Guestroom
ROOM CATEGORIES AVAILABLE:
Please check availability for your preferred travel dates. Room categories may not be available at all times.
Dining & Entertainment
DINING
Number of Restaurants On Site: 7
La Hacienda - Mexican haute cuisine, a la carte. Dress code is casual elegant, they do not allow shorts or sandals in this restaurant.
Ventanas - Lunch and Dinner: International Buffet
Mundaca - Poolside restaurant - International breakfast buffet style. Dinner a la carte - Argentinean cuisine. Dress code: Casual
El Greco - Mediterranean cuisine. Breakfast & lunch buffet and dinner a la carte.
MoMoNoHana - Breakfast International Buffet, and Oriental cuisine for dinner a la carte. Dress code casual
La Huerta - California Light. Dinner a la carte.
La Trattoria - Italian Cuisine - Dinner a la carte. Dress code Casual Elegance
Some restaurants may only operate on select schedules. Some restaurants expect appropriate dress for dinner. Consult the hotel for hours of operation, reservation policies and dress codes.
Number of Lounges/Bars On Site: 8
There are 6 bars and 2 swim-up bars.
Lobby Bar (2)
Pool Bars (2)
El Portico
Q Bar
Andromeda Disco- disco & bar
Thai Lounge- with martini bar
Snack Bar (2)
Juice Bar- healthy juices
Sweet & Coffee- coffee shop, crepes & pastries
ENTERTAINMENT
Entertainment On Site
Yes There are schedule theme parties throughout the week.
CASINO
Distance to Casino
None
Recreation & Activities
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Activities/Tour Desk
Yes
Beach Type
Public
Beach Access
Direct
Description of Pools:
There are 2 outdoor freestyle pools, 1 indoor liquid sound pool with 2 Jacuzzis, 1 cross current and 1 lap pool.
Plus 2 swim up pool bars
Number of Swimming Pools
5
Number of Wading Pools
0
Adult Outdoor Pools Are Heated
None
Swim-up Pool Bars
Yes
Non-Motorized Water Sports Available
Yes, Fees May Apply
kayaks & paddleboats
Additional activities in the Fitness Center:
Obstacle course
Yoga Hut
Aerobics room
Spinning room
Motorized Water Sports Available
No
Gameroom/Arcade On Site
No
Children's Activity Program
No
Children's Play Area
No
Bike Rental On Site
Yes, Complimentary
Moped Rental On Site
No
Tennis Courts Available
Yes, Complimentary
Number of Tennis Courts On Site
3
Number of Lighted Tennis Courts On Site
3
Tennis Equipment Rental Available
Yes, Fees May Apply FITNESS & SPA FACILITIES
Fitness Center
Yes, Complimentary
Hot Tubs/Jacuzzis - Indoor
2
Hot Tubs/Jacuzzis - Outdoor
7
Sauna Available
Yes, Complimentary
Spa Available
Yes, Fees May Apply
Steam Room Available
Yes, Complimentary WEDDING SERVICES
Wedding Services On Site
Yes
Free Wedding Package
The free wedding package at the Aventura Spa Palace hotel includes the following:
1. Decorated wedding gazebo
2. All document arrangements and legal fees
3. Justice of the peace
4. Marriage license and certificate (legal documents issued in Spanish)
5. Folding white chairs
6. Domestic champagne for guests during the ceremony (4 bottles max)
7. Dinner reservations for the wedding party, only at selected restaurants
8. Special breakfast in bed the morning after the wedding
9. Candlelight dinner for the bride and groom with special menu and decoration
10. Fruit basket and bottle of sparkling wine in room
11. CD player or tape player available (Bring your special songs)
12. Wedding planner
15. Late check out until 6:00pm (upon request and subject to availability)
Other wedding packages are available for an additional fee through Palace resorts directly.
Package inclusions cannot be exchanged for additional services. This offer is not combinable with complimentary stays. All wedding plans do need to be made with Palace Resorts directly, time restrictions apply. For additional information and arrangements, contact 1-800-635-1836 ext. 6012, or fax at 1-305-375-9508. Prices and packages are subject to change without notice. Penalties will be accessed for cancellations of your wedding plans within 45 days of the wedding date. Wedding arrangements do need to be canceled with Palace Resorts directly. GOLF AMENITIES
Golf Course On Site
No
Distance to Off Site Golf Course
Within 10 miles
Off Site Golf Shuttle
Yes, Fees May Apply
Photos
Select a thumbnail to view a larger image.
Current PromotionsUpgrade/$100 Spa Credit
Valid Booking Dates: Feb 4, 2010-Feb 19, 2010
Valid Travel Dates: Feb 5, 2010-Feb 20, 2010
Guests who book a Superior Deluxe Garden View guestroom will receive a complimentary room category upgrade to a Superior Deluxe Ocean View guestroom when they arrive at the hotel.
Guests who book Superior Deluxe Garden View guestroom will receive a Spa Credit of $100 per room per stay.
This promotion is automatically included when you book your vacation. Restrictions may apply.
-3 night minimum required.
-Not applicable to group bookings.
-Room upgrade based upon availability of Superior Deluxe Ocean View guestroom.
-Reservations with single occupancy are entitled to maxiumum $50 spa credit.
-Promotion is non-transferrable to guests in other rooms. Spa credit is non-transferrable.
-All services are subject to availability. Refunds or exchanges will NOT apply in the event that space is not available. Spa credit and upgrade not extended to complimentary stays or compensatory stays.
-Spa credit is restricted to selected spa treatments at regular price and cannot be redeemed for cash if unused.
Golf, Spa, and Optional Tours Credit - 2010
Valid Booking Dates: Jul 24, 2009-Dec 20, 2010
Valid Travel Dates: Sep 1, 2010-Dec 23, 2010
Guests will receive a Resort Credit of $300.00 USD per room per stay.
The resort credit is valid for:
$100.00 SPA
$100.00 GOLF
$100.00 TOURS
Tee times and spa reservations are required and are subject to availability. Credit is non-transferable.
*Golf credits are only valid toward green fees
*Spa credits are only valid towards select spa treatments
*Tours admission are only valid towards select tours
All credits are only valid when paying regular price and cannot be redeemed for cash if unused. Golf players must be 13 years of age or older. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system.
A minimum stay of 3 nights is required
Combinable Palace Passport Promotion (except with the 30% discounts on golf and spa).
Optional tours credits cannot be used in conjunction with reduced rates on tours or BOGO promotions.
Tours selections vary per resort
Credit will not be refunded for unused portion of resort credit.
Not combinable with other special offers or promotions.
All travel must be within valid travel dates.
Promotion is not available to groups or persons attending meetings or conventions
Palace Passport Promotion - 2010
Valid Booking Dates: Sep 15, 2009-Dec 23, 2010
Valid Travel Dates: Dec 24, 2009-Dec 23, 2010
Guests will receive the following:
*30% discount on Green Fees at Playacar Spa & Golf Club, Moon Spa & Golf Club, or Riviera Cancun Golf & Resorts per adult, based on availability. (Not combinable with the Golf and Spa Credit promotion.)
*25% discount on select Spa treatments per adult, per day. Not applicable at beauty salons.
*Car Rental discount: $15 off car rental through onsite agency, per room per stay with a minimum of 2 day rental.
*Buy one get one free (BOGO) - Swim with the dolphins. Minimum age required is 8 years old or 4 feet tall accompanied by an adult.
*Buy one get one free (BOGO) - Jungle Tour. Transportation not included.
*Unlimited Select Tours (per person): Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet’n Wild, and Zip Line at the Holkan Kingdom Park.
Not combinable with Golf, Spa, and Tour Credit 2010.
Subject to availability and change without prior notice.
Honeymoon Welcome Gifts 2010
Valid Booking Dates: Sep 1, 2009-Dec 23, 2010
Valid Travel Dates: Dec 24, 2009-Dec 23, 2010
Guests celebrating their honeymoon with us will receive:
-Bottle of sparkling wine
-Mini Honeymoon Cake
-Breakfast in bed (upon request)
-Romantic candlelight dinner
-Two (2) Resort Honeymooner's T-Shirts
-Guaranteed turndown service
-10% Gift Shop Discount
-Honeymoon desk (After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner.)
-Late check-out until 6:00 PM (upon request and subject to availability)
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Proof of marriage within the past year must be provided at check-in.
Anniversary Welcome Gift - 2010
Valid Booking Dates: Jan 8, 2010-Dec 23, 2010
Valid Travel Dates: Jan 8, 2010-Dec 23, 2010
Guests celebrating their anniversary with us will receive:
-Mini Anniversary Cake
To receive this offer, just enter "Anniversary" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Proof of marriage within the past year must be provided at check-in.
Free Weddings
Valid Booking Dates: Jan 1, 2009-Dec 23, 2010
Valid Travel Dates: Jan 1, 2009-Dec 23, 2010
Guests can receive the free wedding package. Must be reserved 7 days in advance prior to arrival. Bride and groom must arrive at least 3 business days before the wedding date. It includes the following:
Decorated wedding gazebo
All document arrangements and legal fees
Justice of the peace
Marriage license and certificate (legal documents issued in Spanish)
Decorated table and chairs (extra chairs available on request)
Domestic champagne for guests during the ceremony (4 bottles max)
Dinner reservations for the wedding party, only at selected restaurants for a maximum of 50 guests.
Continental breakfast in bed the morning after the wedding
Candlelight dinner for the bride and groom with special menu and decoration
Fruit basket and bottle of sparkling wine in room
Honeymooners weekly cocktail party with memento photograph for the couple
CD player or tape player available (Bring your special songs)
Red carpet walkway
Wedding coordinator
Late check out until 6:00pm (upon request and subject to availability)
Other wedding packages are available for an additional fee through Palace resorts directly.
Package inclusions cannot be exchanged for additional services. This offer is not combinable with complimentary stays. All wedding plans do need to be made with Palace resorts directly, time restrictions apply. Contact hotel directly for additional information and arrangements. Prices and packages are subject to change without notice. Penalties will be accessed for cancellations of of your wedding plans within 30 days of the wedding date. Wedding arrangements do need to be canceled with Palace resorts.
Unlimited Phone Calls
Valid Booking Dates: Jan 1, 2009-Dec 31, 2010
Valid Travel Dates: Jan 1, 2009-Dec 31, 2010
Palace Resorts is now offering unlimited phone calls to Mexico, USA and Canada to all guests. All calls must be made from your assigned room. Other international calls will be charged at a special rate. If unused, this service can not be exchanged for a cash value.
Unlimited calls EXCLUDES the following:
calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
800 number phone calls
Calls through and outside operator
Collect calls
Calls using other phone companies
Calls to cell phones within Mexico
All Inclusive Amenities
Valid Booking Dates: Jan 1, 2009-Dec 23, 2010
Valid Travel Dates: Jan 1, 2009-Dec 23, 2010
The all-inclusive program includes the following amenities:
-All meals, drinks, and snacks
-Domestic and imported beverages
-Palace Passport Program - Use of facilities of all Palace Resort properties in Cancun, Riviera Maya and Cozumel. Transportation is not included.
-Unlimited selected tours, from available selection at time of arrival
-Non-motorized water sports at Wet N Wild and Moon Palace Golf and Spa Resort marinas
-One scuba diving demonstration
-Daily and nightly entertainment
-24 hour room service
-Taxes and gratuities
-Please note: Spa treatments are not included in the vacation price.
CURRENT PROMOTIONS KEY
 = Food  = Honeymoon  = Family  = Savings
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